Zoho Socials not posting on FB and IG today
Aside from the issue specified on the title above, I tried to post directly to FB with the shorten URL that Z.Socials provided. It popped up an error that the URL https://zcu.io/... is against the spam policy. Any resolution to this?
Zoho Flow: Calendly to Zoho CRM (custom questions in calendly)
Hi, I set up a flow where new bookings are transfered to Zoho CRM. Works fine for now (new Appointees are added as a Lead, the appointment is added as an activity. Existing contacts are recognized by email and an activity is added.) Problem: I have several custom questions in my calendly booking. One of them is "Mobile number" and some others. Zoho flow pulls that data as "Questions and answers" or "Questions as responses". Unfortunately not the answer alone is pulled but the whole question section.
MX Records error in Shopify
Hi, I added MX Records in Shopify as below but still facing an error in my Zoho Email Dashboard that MX records are not fixed @ / Blank @ / Blank @ / Blank screenshot from my Shopify DNS Settings
Campaigns does not correctly track "opens"
We've done some internal testing and found out that only campaign emails where people click on a link are correctly tracked as "open". I can see the tracking pixel in the source of the received email at the very bottom. The email client we have used is
Auto assign lead based on time based criteria
One of my client who is using Zoho CRM standard edition has a custom requirement with auto lead assignment: 1. Lead automatically assigned to first available user 2. In case of no action by first user in 12 hours, same lead automatically assign to the
SOS: How do I create a separate PIPELINE?
I need to create a separate pipeline that has different stages - how do I do this? I have one pipeline that shows clients; however, I need a separate one for just investors that has different steps. How do I do this? Right now, Zoho CRM has everything
Zoho CRM - Zapier .. how can i get the attachment field from contact
Hi.. I have an integration issue.. i am pushing the contacts from the Zoho CRM to another software using Zapier. but im not able to access the attachments that are on the contact. Any idea how i can get that to be accessed by zapier ?
SPAMCOP Problem
Greetings! I'm having troubles sending a E-mails, when im sending it show me this error with some contacts. "Ya no puede enviar correos electronicos a la dirección de correo electrónico por la razón siguiente smtp.554.5.7.1 Service unavalible; Client
Contact Form 7 to Bigin via Zoho Flow
I am trying to link Contact Form 7 on our WordPress website to Bigin via Zoho Flow. The flow is "Form entry made" > "Create or update contact". I have successfully made a connection between Zoho Flow and WordPress/Contact Form 7 using the plugin and API
can't get the app to work. (Show android app)
After installing app to androidtv and launching the app .He will ask me to log in to www.zoho.com/tv and enter the code that the app will display on your TV screen. Log in using a computer and enter the code, then a message indicating that the device is accepted. But on tv screen still app shows code and countdown of seconds. When this countdown ends, it simply gives a new code and the countdown starts again. What would help? TV restart did not help.
Issues in receiving emails from a form on my website.
Hello, I have a contact form on my 2 websites which visitors can use to contact me. I am using sendgrid, and everything worked fine until 2-3 weeks ago. Then messages from that form started going to the Spam folder, and some of them were apparently not
Radar for Zoho Desk Blocking Close Button
Please fix this issue.
Searching by Lookup Field Stopped Working
Hello, I have code that has been working for years suddenly stop working a few days ago, around 2020-Dec-03. The lookup field used to have Field Name "HH ID", Deluge Name "HH_ID" and Field ID of "HH_ID_ID". Despite the awkwardness it worked for years.
Zoho Mail - New login activity
Emails with this subject seem to occur when our ISP changes our IP address. Its most annoying since users get told "Your account user.name@domain.com was recently accessed via IMAP. The Time, IP and location details of the activity are available below:
Unable to locate inventory reports in report section
I'm unable to locate the inventory report in report section can anyone help. Even search option is unable to help me out.
Zoho inventory/Shopify integrate with Xero
hi I am currently using Zoho inventory to control my warehouse sales order/ invoice/ purchase orders to supplier. when i have sales in the warehouse, we create an invoice in zoho inventory and the updated qty is reflected in zoho, and then push sync to shopify. when i have a sale in shopify, this gets pushed over to zoho inventory as a sales order, which i will convert it to an invoice when the order has been shipped and fulfilled. i would like to know if there is an API for xero to sync to both
invalid client secret
It has been impossible to setup the zoho mail plugin due to the 'invalid client secret' error. There are many other posts where exactly the same problem is discussed in none there is an fix for this problem. I have already contacted you at support@zohomail.com with all the screenshots you require ( plugin screenshot, connected app screenshot and configure account screenshot) FYI, I have activated and deactivated the plugin several times and even reinstalled it. Client Id and secret have been carefully
Home Dashboard Graphs turned Orange
Hi, Recently the graphs / charts on our homepage have turned orange. It looks awful and we'd really like the multi-coloured charts back if possible. All orange is just not nice to look at, yet in the Reports module they're still multi-coloured! Thanks
No way to adjust an order after it is placed
When will we be able to adjust an order on the backend in case something was out of stock or there was a problem?
Zoho Mail API sends messages as 'info' instead of the real sender name.
Hi, When I try to send an email using the API it sends well but the sender name is 'info' but when I send directly from mail.zoho.com it sends using the exact nickname I want. WHY? Thanks
On New Record in Zoho People not handling text values correctly
Create a Flow set to trigger on New Record in a Zoho People form. (Noticed that this seems to auto-create a Webhook in Zoho People that handles this trigger) The Flow triggers correctly when a new People record is created, but one of the fields being
Wordpress recordings aren't displaying correctly
Installed the script snippet in our Wordpress website via a plugin that allows header and footer scripts to be inserted. The header is common to all pages of the site. When viewing recorded sessions, it appears the raw, unstyled page is displaying which doesn't allow one to see the actual actions of the site visitor. Has anyone encountered this issue with Wordpress sites? Screenshot attached.
Subform column dividers
Hi, In Subforms, not all the the column dividers are showing up. Kindly check if it on your end also. Thanks!
Formatting and fonts changing after email campaigns are sent
Hi, I have had difficulty with formatting and fonts changing after an email campaign is sent. During sending test campaigns my colleague even had a different colour font come through for some body text. This is most noticeable in a subheading and the
Zoho Notebook: Web Version Only Allows 30MB MP4 Attachment Upload - Android allows up to 200MB at least.
I'm not sure why. I constantly get an error message saying that the MP4 file is too large (30 MB) when I try to upload a video through NOTEBOOK Web. On Android, it uploads fine up to 200 MB.
I cannt submit form.Please Help.
Notifications - e-mail
Hello, about the e-mail notification I am not able to select the e-mail notification, I select it more when reopening it it automatically selects my e-mail in this error I cannot receive as notification because of: this is my e-mail and to: this is my
Error message display failure on mobile
I use Japanese. The error message is set in Japanese. It is displayed in Japanese on a desktop PC. However, it will be written in English on mobile. I don't understand this error message because most of my customers use mobile. Please improve.
i would like to enable a disabled category
The knowledge base says that i should be able to toggle on a category. I can't. On the "inactive" tab of the categories there is no toggle. So how can I enable a category again? I can't do it from the department view and neither from the community v
Bigin to Mailchimp using Zoho Flow
I am trying to make a basic connection to Mailchimp from Bigin by Zoho. The connection is "Contact Created" > "Add or update subscriber". All connections are working fine between Bigin > Zoho Flow and Zoho Flow > Mailchimp. I thought it was because some
554 5.7.1 Email cannot be delivered. Reason: Email detected as Spam by spam filters.
Hi I am using a sendgrid mail server, But recently it seems to be blocked by your side. I'm getting this msgs: MX: mx.zohomail.com server blocked this message from being delivered. While we won't try to send this message again, we will attempt to send new messages to this address in the future. Full response from MX: mx.zohomail.com server: 554 5.7.1 Email cannot be delivered. Reason: Email detected as Spam by spam filters.
Cannot connect Android Outlook with Zoho mail
I'm trying to add Zoho account to Outlook and these are the details I add: Adress: daniel@vegans.co.il Name view: Daniel Bar Description: (empty) Ingoing IMAP server: imappro.zoho.com:993 IMAP name: daniel@vegans.co.il IMAP password: (empty) Outgoing
Anyone else have their tables, reports, queries, etc deleted last night
Last night Zoho deleted over 200 of my queries and reports. I have been able to recover some. I believe it has something to do with the Zoho CRM data source. Did anyone else have this issue?
Cannot get authorization code for API purpose
When my external server get response from ZOHO the browser doesn't allow to show the link screen to connect with my ZOHO account. I enabled cookies for third party on chrome and also removed any extension from the browser.
Portal Language preferences
Hi, I Didnt find a way to change the language in zoho connect portal. Did i miss something?
Zoho Mail slow to receive\deliver email all web and email client.
We've been seeing more and more lately a delay in processing of email. Our own testing from non Zoho accounts to zoho accounts will illustrate an end to end processing time of up to 24 hours. Usually 10 minutes or longer. Internal zoho to zoho accounts
Thunderbird won't load emails anymore since a few hours...
Hi there, Not sure what's happening here, but I'm not able to pull in my email anymore into my mail program. Nothing loads. I'm able to send emails, but that's it. I'm using Thunderbird. And yes, I did "repair folder" already, but that just emptied out
Task getting moved to the day before
I keep creating tasks for "today" and Zoho automatically moves them for the day before. Very frustrating. Any ideas or solutions why?
Cannot get through to support
I have tried a few times now to get through to Zoho expenses support using the UK telephone number. As soon as I hear the message telling me the call may be recorded it then just cuts off and gives a dead tone??? You have also removed your "chat online"
ERROR TRYING TO CREATE MERGE TEMPLATE (Something went wrong! Please try again.)
Hello. I have a form that uses different merge documents via Zoho writer. When I am trying to use some templates, I always got the same error "Something went wrong! Please try again."
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