Domain not reolved
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 08 Oct 2020 21:30:55 -0700 from hemant.maheshwari@bizbuild.co.in [Hemant.Maheshwari@bkabra.in] ----- The following addresses had fatal errors ----- [hemant.maheshwari@bizbuild.co.in] Message will be retried for 4 more day(s) Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Fri, 09 Oct 2020 09:13:39 +0530 Original-Recipient:
ZOHO Payment Plan
Hello! Our head manager seems to inactivated payment plan for one of our expenses accounts, so now we this account marked as free and we dont now what to do. Is it ok to just upgrade this plan again, our we should do something more in ave to not delete our data in this particular account? Hope you may help us with this/
Zoho Inventory Ebay Integration
Hi, We have set up a trial with our Ebay account and whilst Zoho Inventory has pulled in the items successfully it fails to pull in orders? This is an Ebay UK account. Thanks Bryan
Calendar month view messed up in Safari
In Safari on a MacBook, the monthly calendar view has the events listed on the wrong days and at the wrong times. When editing the events or looking at them in another view, they are correct. If I look at the calendar on another device, it is OK.
Disabling Time Zone Option
Hi there. In the booking page, customers are allowed to change the time zone. For a local business, this field is unnecessary. I strongly believe that you should at least make the visibility of the field optional. Give us the power whether to show it or not. Thanks
Google Calendar on Projects
hello, this is a very good feature but has a litle bug. When you want to add an event the time is always 1200-1200 as in image. Can this take the task time because we have each time to just clone the task hours there wehile we could only just create an event with one click thanks
Mail no longer syncing with e-mail client
I have been using Zoho Mail in conjunction with Outlook and all has been fine for a while but since this last Saturday all new e-mails for all of my Zoho e-mail accounts have stopped appearing in Outlook. They are still received fine in Zoho but not Outlook. I had assumed that the problem was with Outlook but I have tried a couple of other clients (Mailbird and Thunderbird) and the same happens, no new e-mails after last Saturday. Any help, suggestions, solutions much appreciated.
Unable to setup/access via Thunderbird
I am unable to complete account configuration on Thunderbird. I've previously had it setup just fine. I modified settings to use imappro.zoho.com, but when it attempts to connect, it prompts me for password. I've reset my password, but still no success. All settings are correct when compared to various config guides. Any guidance is appreciated.
Configuring Flow - Creator Connection
I have been trying to update my Flow's .getRecords function script which I use to get information from my Creator App and send them to a Webhook, but it doesn't seem to be recognizing my connection. "connection doesnot exists" I have set up an All Functions connection within Flow as well as a connection in Creator with scope. Am I missing something? How can I get Creator record info to Flow?
ZOHO mail doesnt work
I signed up for a zoho mail account couple of weeks ago but no emails are received. I have tested it with several other emails and zoho does not receive any email. The spam folder is also empty so they are not going there. I think if you want zoho to be successful you need to fix this most basic function. Ridiculous.
{"code":4,"message":"Invalid value passed for bulk_update"} while creating invoice
I am trying to create invoice on submitting a form built in PHP and below is my code : curl_setopt($ch, CURLOPT_URL, "https://books.zoho.in/api/v3/invoices?organization_id=60005986825"); // curl_setopt($ch, CURLOPT_POST, 1); // curl_setopt($ch, CURLOPT_POSTFIELDS,
Cannot receive any email from the other
Dear sir/madam I have created a new zoho mail for my job 8 days ago. ID: 725557042 I can use this zoho mail address to send to other email, but I cannot receive any email from other. When I use other email to send mail to this zoho mail, it appears this mistake: "hot unreachable". Please help me to configure. Hope to hear from you soon, Thanks and best regards, Sandy
Can send but not receive emails
I can send emails but not receive them through my domain? Can anyone help please?
Job Role on outlook signature
kindly help change the job role on my outlook signature to show "Account Assistant - Inventory" instead of "Admin Assistant" . thanks
Filter Multiple Dates
Is there a way to use a filter/ slicer in a dashboard from one table to filter/ slice another table in the same dashboard? For example, Table 1 has dates from 2018 to 2019. Table 2 has dates only in 2019. In my dashboard I am using a date filter/slicer from Table 1. Now I have Table 2 in the dashboard but when I use the filter/ slicer from Table 1, Table 2 charts do not slice correctly. The data is wrong. I cannot create a lookup field between dates in tables. Is there a SQL statement to create a
Live stream is not working
In social media, the entire livestream is dead. Not a single message and no message when a message is received. 4 networks are connected and working. What can it be now? Any additional settings in the CRM ??
zoho crm failed to send a email template with designated hyperlinks in the email, instead, rerouted my customer to zoho links
please open my steam crm account...and do a search for "complaint#1062020Steam" There you'll find the our potential customer with phone# ending 2688,... whom did not complete the $6000 sale with us because the email we sent him using zoho crm didn't have the hyperlinks working in it properly.....very odd,...very disappointing...the zoho crm scrambled the email hyperlink and didn't include them properly,..when I went and looked at the recent emailed subject "diligence" to this customer,..I saw the
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Good day admin, I have been struggling to send emails since morning from my account but i can still receive emails. Can you please assist. My nature of business is supply chain and i am sending emails to a list of companies which are registered or non registered on our suppliers database to supply us with the specified products and services sent out as per mail for them to respond with their proposals. Kindly do assist as a matter of urgency. Regards Charlotte Mnisi
Change Timezone in Zoho Showtime
Hi Our company is located in Melbourne, Australia and we last night started daylight savings (clocks went forward an hour: (+10:00) Australian Eastern Standard Time (Tasmania) (Australia/Hobart) should now be +11)). We have several showtime sessions with weekly reoccurrences that started prior to daylight savings and continue after it. All sessions after the start of daylight savings are now showing as starting 1 hour later eg. Session 1 (prior to daylight savings): 9am to 11:30am Session 2: 10am
Stage field is Read only
I am unable to advance the Stage field for a potential in Zoho as it is showing as read only. Until today I was able to edit this feild. I have checked with my administrator and he says my permissions allow me edit the field. I am on Safari. I have tried Chrome but the problem persists. I have also tried a hard refresh. Any ideas? Cheers.
I cannot select date field "Is not Empty"
Hello When creating a workflow, I cannot select date "is not empty" It allows me to select and then when I do final save for workflow it reverts to "is empty" Any help? I am using Bigin Thanks
It appears that ZOHO BOOKINGS does not consider DAYLIGHT time
When testing my booking page I noticed that my clients are not able to select a 'Daylight Savings' time. For example, by default it displays Mountain Standard Time but this should be Mountain Daylight Time which is one hour later than the actual time. Please advise.
Invalid Ticket ID in custom functions
I'm getting an invalid ticket id in my custom function, but I'm not using the API, so I don't have anywhere to insert an authorisation token. interview = zoho.recruit.searchRecords("Interviews","CANDIDATEID|=|" + candidateId);
Photoshop (.psd) files violate the policy of Zoho's mail servers
My customer recently tried emailing some .psd files ranging from 12-17 megabytes to me, but the emails never came through. My customer, saying "the email violated a content policy at the zoho mail servers," resorted to emailing to my gmail account to get the files through to me. Is it possible to allow large .psd, .eps, .zip and other archive files (all commonly used in my industry) to come through, or should I go back to using gmail?
Accidentally deleted sync account
Hello, We accidentally deleted the user account that was used to generate the Zoho Services Communication key for syncing between desk and CRM. When we try to delete the sync integration to build a new one with a new ZSC key, it tells us we need to enter a valid ZSC key, but the person who generated that key is no longer with the company and his account has been deleted from Zoho. Any idea how to fix?
Zoho desk is slow on Mac but not on iPhone
Hello dear Zoho team, We started using Zoho Desk in August, and it has been very slow since. For example, it can take up to several seconds for openning an email in a ticket. However, I noticed that it is very fast on the iPhone app. My IP address is 77.231.127.106 Our domain (I guess) is filoventzohosupport.com François Lillet Filovent
Sales IQ Script Smart Bot Development
We are currently in the process of designing a smart bot and we have already created the structure, we are just facing some difficulties with linking it with our CRM. We have already started with developing the smart bot. Its purpose is to: Create an easy way for our visitor to be able to obtain the following quote (Care Providers, First Aid Paramedics and First Aid Training) 24/7 (whether it be during business hours or outside of business hours) What is left to be done When the user selected 1
Sync list set to daily but last retrieval was on September 26th, and the next retrieval date keeps getting pushed back
Does anyone know what could be causing this issue? There have been new contacts added to the CRM so the sync list should be updating but no new records are being added even though the sync setting is set to daily. Thanks
Zoho form representation on tablet... :'(
Hello, dear Zoho. I am trying to embed a form on a website, using <iframe>, and it looks very nice on mobile and desktop, but not on tablet, please see the attached image. It sticks to right. <iframe style="height:1500px;width:100%;border:none;" src="https://forms.zohopublic.com/ArmadaLED/form/ProductEnquiry/formperma/XXXXXXXX" scrolling="no" frameborder="0"></iframe> Here is the page: https://armadaled.org/luminarias_bombillas_reflectores_rd/ Any idea how can I overcome this little problem? zoho
Email forwarding automatically disabled
Hi, I switched my family to Zoho this week. 3 mailboxes, 2 forwards to gmail. I created a forward as admin. Entered the confirmation code and everything wrked fine - for 3 minutes. Then I got an automatic reply from ZOho: Dear Admin, The email forwarding configured in the Zoho Mail account ****@*****.com has been disabled for the account *******@gmail.com. Please feel free to reach us at support@zohomail.com for any further questions. Thanks, Zoho Mail Team P.S.: This is an auto-generated message.
PDF presentation/ fullscreen mode not working
When I click on the presentation mode icon for attached pdf, it doesn't do anything. What to do??
Allowed IP addresses
our email of admin at atruing.eu and sunil at aturing.eu got ip blocked because the isp changed the ip and now we cannot login. Can it be reseted.
Sum subform fields into another subform
Hi, I have a form set up as follows (irrelevant fields excluded): Projects (main form) Schedule (subform) Estimated_Work_Hours (user input field) Associated_Task (lookup to the main Tasks form) Tasks (subform) Estimated_Work_Time (calculated field) I am trying to get a script that runs on user input of Estimated_Work_Hours. I need it to do this: For each row in the Task subform, sum the Estimated_Work_Hours fields in the Schedule subform for the lines where Associated_Task matches the Task ID in
new end user isnt recognized
i have an end user that has received the invitation email, as well as a direct link to the sign-up website, and has signed-up 3 times. but the system isnt recognizing him. ive checked his email address is correct, and hes verified thats the email hes using to sign up, but Zoho Desk wont take him. everyone else signs up and is recognized by the system, no problem... help!
Mass Email Statistics NOT updating (Opened/Clicked/Bounced)
Hello Zoho, A crucial component of our Zoho CRM use is viewing analytics on mass emails sent out and triggers are not updating correctly. We are not seeing email triggers updating under statistics. 1.) E-mail opened is not accurate (we test with same email domain and stays as unopened) 2.) We have a proper hyperlink to our website in the template and we open the link and no update to "clicked" 3.) We have a trigger for bounced emails, this also does not update It makes me believe it is from Zoho's
Ca not add/remove domains of White/blacklist in settings.
Hello, When I try to add/remove some domains from my white/blaclist settings, zoho gives me an error message; "sorry we are unable to process your request.
Email Fetching Status Stop
Hi, want to know why recently my mail server fetching status always stop automatically after few hours. I have to manually click on "start fetching" few times in one day. After i click on start fetching i am able to receive support email, this mean the email setting is correct, just not sure why it will stop automatically.
spf entries in your domain dns are not configured to match with zoho.
hi need Zoho Team, need assistance please!
Not receiving emails
Hi, I am not receiving any emails. Whenever someone tries to send an email, it get bounce with error "553 Relaying disallowed" Could you please suggest what to do?
5.1.8 Sender Address Blocked error
Few members in my org have problems when sending to 3 domains (5.1.8 Sender Address Blocked) When I make Redraft and Send still same problem, please help!
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