Zoho Sign Blank
HI all - my users are reporting that when they attempt to sign in as a guest, the zoho sign image for the document is blank. I have followed the link as well and it's blank. I tried from both chrome and edge. This is frustrating and started happening
My client's email account is blocked.
Hi my client's email account is blocked. Account: facturacion Domain: supplyargentina.com.ar The account was blocked becouse it was hacked. I already changed the password. Please would you unlocked it? Thanks.
Switching my domain from godaddy to wordpress. Wordpress asking for a CNAME zbcode.
I bought a domain a couple years ago and got a zoho account to go with it. Recently, I've started a blog with wordpress and transferred my domain over to make it look more professional. During the transfer, wordpress asked for my CNAME zbcode to set up my zoho mail with them. Everything I've read for the zbcode deals with initial set up with a domain, which I did when I first bought my website. This is a screenshot of where I'm at in the transfer: Is there any way I can get another zbcode? Or is
unable to get access token
Hello, Do not know why the api procedure is really hard for the developers Pretty simple method and defined pretty much puzzled way. I followed your steps I understood first you will have to get self client a grantToken ok understood did the same and also followed example code $oAuthClient = ZohoOAuth::getClientInstance(); $grantToken = 'xxxx'; $oAuthTokens = $oAuthClient->generateAccessToken($grantToken); var_dump($oAuthTokens); now suddenly on next step you are saying to be a refresh token
PhoneBridge & Integration with 2 systems
Hi there, we have a workforce located in different location spanning different countries/continents. As such, we would probably look at a PhoneBridge integration that might suit each location rather than the business as a whole. Does PhoneBridge allow for multiple integrations & for each to be defined for specific users/territory etc? cheers, Julien
CName (Alias) lost zb****** code
Hi! My email is not working properly and I need to move the email to the wix platform and I didn't save my cname alias. How do I recover it or get a new alias? thanks!
Can't upload CVs from Candidates Tab
When we want to import a candidate CV from "Import from Document" a we ususally do, the import form is opened, but don't allow to search for the document to upload. At first I thought that we have no more available space, but we have. Can u help, please? Thank you Norberto
Instagram Connection
Hi there! Instagram keeps becoming disconnected. I reconnect it and it says it's successful, then I go to post and it says it's disconnected again. I have gone through this process about 5 times in the past 2 minutes. Is anybody else having this issue?
Invoices with wrong Tax
Hello I'm using an invoice template from zoho CRM to create invoices for customer. Invoice needs to show Tax however even when I state that tax is 15% zoho adds it to the total instead of realizing the total is inclusive of tax in the product details. In addition on the the item lines zoho asks again for the tax and when I add the correct % zoho is now calculating the total tax on an amount that already has tax. There is a screenshot of the amount im talking about. If this is just causing so much
Des habilitar Eliminación automática de correo en IMAP (Auto-Expunge Mails)
Buenas tardes: El problema que tengo es que por error, active esta opcion y ahora la des habilito pero no se aplica, ya que sigue borrando el correo de forma automatica. Saludos
"stock_on_hand" field for Item is not saving on create/update via API
I have tried to create/update zoho Item via API, all fields beside "stock_on_hand" are saved/updated correctly, but "stock_on_hand" is not saving in any way. The simplest json for this can be: { "name": "Test", "stock_on_hand": 25 } or { "name": "Test", "stock_on_hand": "25" } I have tried both with string and number format for 'stock_on_hand' field. I am not getting any errors, evertying is being saved and updated, excluding exactly that field.
No tiene permisos para crear esta cuenta en Zoho Mail. Póngase en contacto con nosotros a través de support-as@zohocorp.com para obtener asistencia.
No tiene permisos para crear esta cuenta en Zoho Mail. Póngase en contacto con nosotros a través de support-as@zohocorp.com para obtener asistencia.
No tiene permisos para crear esta cuenta en Zoho Mail. Póngase en contacto con nosotros a través de support-as@zohocorp.com para obtener asistencia.
buenas noches, mi nombre es luis porras loyola, me sale este mensaje. No tiene permisos para crear esta cuenta en Zoho Mail. Póngase en contacto con nosotros a través de support-as@zohocorp.com para obtener asistencia. f
Can't view component in Published Page
As the title, perma-link: https://creator.zohopublic.com/hoangnl.tst/viking-account-service/page-perma/ORDER_TRACKING/xU2E6OQ6xkEeQ0s2CE1Gn4SjEfeTYeG0HZVJtY8B8gWyhM9Uf1DsQfWV1MPCT9Ej5eMMePskOgmJ2g5ZPHZMvdqFGmEqCuFGCurw It shows: "We failed to retrieve this form. An error occurred when we tried retrieving Order Tracking Key. This error has been reported to Zoho Creator support." I try to publish all the component but it's sill the same. Can anyone help me with this problem. Thank you,
Sync not working on Zoho Workdrive
I am running Windows 10 Pro and have the workdrive app installed on the PC. I deleted a number of folders in the web app but the local version still shows all the folders deleted. Why could this be? Have I missed something?
Module has duplicate Created By fields and one of them can't be deleted or modified
Why did the Module end up with a Sample Created By and a Created By? Why can't I mark Sample Created By as not required or remove it?
Filter lookup to prevent selection of previously selected values
I have a main form which stores profiles of children. A second form creates a health record for each one. I only want one health record per child. The health record's first field is a lookup to select the child it stores health information about. How do I dynamically adjust the pick list to only display the names of the children who have not yet had health records created? I assume I need a Deluge script for this and it's a bit beyond me at the moment. (Still learning!) Any hints would be appreciated!
KB Redirect
Evening Community I am facing a problem i have yet to resolve. When Visiting the Knowledgebase in the helpcentre it wal always redirect, how do i stop this Go To https://desk.zoho.eu/portal/mycompanyname/kb/ This will then redirect to https://desk.zoho.eu/portal/mycompanyname/kb/support/ Support being a department in Zoho
Update record custom function not working
Hello, I'm trying to code my first function, which is super simple: upon clicking the button, I want to call a custom function which will update the Deals' record field ''Nom acheteur'' with the value ''Anges Immobiliers'' My code: deal_id_str = deal_id.toLong(); acheteur_AI = Map(); acheteur_AI.put("Nom_acheteur","Anges Immobiliers"); update = zoho.crm.updateRecord("Deals",deal_id_str,acheteur_AI); return ''; (see screenshot 3) deal_id is a parameter linked to the Deals field 'Deal ID' I tried
Error message that is presented when a charge is attempted via stripe gateway of less than 50 cents.
There have been occasions with our changes that the total for the charge (due to promotions, coupon codes, etc) is less than the minimum Stripe charge of 50 cents. When this situation happens, there is no indication as to the nature of the problem. This situtation needs to be handled in Zoho Subscriptions and an appropriate message sent back to us/customer as to why the attempt failed.
New PHP SDK Critical Bug
I tried upgrading to the new 2.0.2 PHP CRM SDK, but there's a critical error that makes it impossible to use. When trying to get a BulkAPIResponse, the code says this: if (array_key_exists(APIConstants::VARIABLES, $bulkResponseJSON)) { However, 'APIConstants' does not have anything defined as VARIABLES, which means it always crashes: Symfony\Component\Debug\Exception\FatalThrowableError : Undefined class constant 'VARIABLES' at /usr/local/cat/vendor/zohocrm/php-sdk/src/crm/api/response/BulkAPIResponse.php:108
Cant receive email from Outllok users
Hi i cant receive emails from outlook users... See all resume of the problem Informações de diagnóstico para administradores: Servidor de origem: RO1PR80MB4620.lamprd80.prod.outlook.com Servidor de recebimento: RO1PR80MB4620.lamprd80.prod.outlook.com Total retry attempts: 29 contato@snowflakeschool.com.br 9/12/2019 6:57:43 PM - Server at RO1PR80MB4620.lamprd80.prod.outlook.com returned '550 5.4.300 Message expired' Cabeçalhos de mensagem originais: ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901;
Deletei todos meus e-mails da caixa de entrada e enviados
Senhores, bom dia. Ontem (12/09/2019) deletei todos os meus e-mails da caixa de entrada e enviados. Gostaria de reativá-los, segue meu e-mail:machado@assis.adm.br. Desde já Obrigado.
mail
I'm having trouble with my email, I can't create because they tell me it was already created with another unknown number
Mail Policy Violation
I have a new person in my network sending emails to me and having them bounce back. Mail policy violation Error Delivering to mailboxes (in reply to end of DATA command) Would appreciate to understand what is happening here. Tony
How to set scope for mass update of Custom Modules?
I am facing a problem that when i setup a scope for Custom module to mass update through Mapp update API,for getting code its showing "ERROR_invalid_scope", When i used system defined module(Leads,Deals,Accounts etc.) its working perfectly fine. but when I use custom module(Api name or custom name) its showing an error "ERROR_invalid_scope".
Email attachments not downloading with Exchange
Hi There I am using windows 10 mail client to access my zoho mail via ActiveSync (msync.zoho.com) and notice that i can't download email attachments (see attached error message). Can you help me resolve this? Thanks for your help. Chris
Facebook Lead Gen
Hello Some time ago we connected one of our brands (Altana) from Zsocial to ZCRM and the facebook leads of forms fall directly to zcrm without problem. When we wanted to implement it in the rest of the other brands, in one of them the information passes to us but incomplete and in others it simply does not pass to zcrm. The connections and mapping is the same as in the Altana brand that if it works well, could you help me? I have already tried several options and I have not been able to solve it
Zoho Creator filedownloader
Hi everyone, I need to download all file uploads from my Zoho Creator account because we lost our external backup with the pdfs. But the filedownloader does not let me log in to the account (incorrect passwort or username) which I double and triple checked is correct from my side. Is this a known problem? Any other ways do download all the files? Thanks in advance for your help
ZOHO Drive Not Opening after REBOOT (Latest Mac OS Mojave 10.14.6) & Contextual Menu NOT Available
Please Help Me. My ZOHO Drive App is Not Opening after I did a REBOOT in my macbook with latest Mac OS Mojave 10.14.6. Also, before the reboot the Contextual Menu was also NOT Available so i thought rebooting may help, but now the ZohoDrive app itself does not show up. I have attached an SCREENSHOT here for your reference. Please help !!! Thank You Joe
Permission denied to create a project for a Potential and Account etc
Hi, I am a Admin in both CRM and Projects, but when I try to add a project to a potential in CRM I get an error Create Permission is not provided in Projects.Contact you Projects portal administrator. Can anyone help me out? Regards
Sending with Zoho Sign
I have created a custom template in "Inventory" to use with Sign in CRM. Template works great! It is kind of a pain to drag and drop the signature tabs for recipients each time. Docusign lets you anchor them in a template once which saves a ton of time and confusion for my sales reps. My question is this: How can I add recipients to each Zoho Sign document, or each CRM sign, automatically? We have 4 people in the company who need to be CC'd or receive a copy each time one is sent or signed. It would
Vector file for custom widget icon
Hi, does SalesIQ front end widget support any type of vector files for the widget icon? I am trying to upload an image file, but can't get a crisp quality in png. Any suggestions?
i Cant add user in my account .
i have free mail account which allows 5 user to add. previously i had 5 user i just delete one and now i have 4 user in my account. i am trying to add one more user. but i am unable to add new user please Help me.. thank you
Missing Currency formula
Hi. I can't find mentioned formula in Sheet: Could you check that, please?
Sent email campaign now cannot find campaign results
Sent email campaign now cannot find campaign results. Site seems glitchy etc. Email campaign appears in campaign dashboard as if never "reviewed" nor the "sent" though I went through the process for both. What gives?
Scanning Barcodes
Hello All, I am just wondering how to manage to get a partial number of a whole barcode! Most of products we deal with have lot-specific barcodes, in which I can not identify a one-time only barcode, it is changeable by lot-to-lot basis. However, a small part of the barcode is the original product SKU, how can I manage Zoho Books to read the partition i need? Any ideas or thoughts regarding this matter? Does anyone have encountered such problem? Thank you
Verifcation failed due to host not found
Hello, I tried with the 3 ways of domain validation and all failed. I This is the html to my validation : http://donghoguess.com/zohoverify/verifyforzoho.html And I got verification failed due to host not found Regards
CNAME Validation Failed & TXT Validation Failed
Hello, I tried with the 2 ways of domain validation and all failed. My domain is http://donghobulova.net Help me T_T
ALL BUSINESS EMAILS GOING TO SPAM -
All emails sent from my Zoho email account which is vital for my business are not getting delivered and are instead going straight to the receivers SPAM folder all of a sudden. Urgent help needed please as this is affecting my business. Thanks in Advance, T Bryan
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