Standard Layouts into ZCRM
I did some updates in Standard Layouts on ZCRM into modules: Accounts, Leads, Contacts and Vendors. But I don't clone before. I need know if is possible, get Standard Layouts again, like when I started use ZCRM.
Can not bulk delete more than 5 TASKS
I can check multiple tasks (in the same tasklist) but when i push delete nothing happens. When i uncheck some tasks i can delete and i found that does not allow me to delete more tha 5 at once. Is this a feature? If yes it is a problem because i am now deleting in packs of 5 TASKS
Unattended Remote Access - Join, not Connect
Hi, i have been using the Unattended Remote Access, which allowed me to connect a desktop at home. It had been working fine, but first for some reason it went offline if idle for a while: I think I fixed that by changing the setting on changing it to never go sleep. But now I have an issue that while it reads online, it does not have 'Connect' status, but 'Join'. And I see the 'you will be able to access the remote device shortly' message running, but it does not connect... Any ideas?
I've got an e-mail which was actually sent 27 minutes ago. (Zoho mail is slow right now..)
Hi. I'm writing this in Seoul, South Korea. Today I had a problem with zoho mail. My client said she sent me an e-mail 20 minutes ago. She captured images for the proof. But I didn't get the e-mail on time. I asked her to sent me through other way. And I got her e-mail after 7 minutes later. I googled what's the problem, but I only found old complaints. What's happening on Zoho mail?
Can't recieve nor send emails
Hi, simple problem but frustrating, except for one email I managed to get from various trials I did from another account of mine. Any hints why is there such problem?
Compose email but can't receive and doesn't exist in Sent Category
Hi support, Now when I compose email and sent it, the email can't delivery and doesn't exists in Sent Category too. Could you help me check this case? Thanks.
Email service
Receiving and sending emails. The server is not working at this level. It's not performing both or registering any email sent or received. Please give me your resolution for this problem. Thank you.
Zoho mail all of a sudden not working - own domain
Hi, I've been using Zoho webmail for my own domain for a couple of years. It was working fine this morning and now all of the sudden I am not receiving mails, and those that have been sent are not received nor do they show up in the sent or outbox folders. Please help!
Our mails are delayed app.30 minutes Please fix it
Our mails are delayed app.30 minutes Please fix it. tvec.global
Problema com envio de email
Não estou conseguindo enviar emails, sempre que tendo esta mensagem aparece, não foi feita nenhuma alteração nas configurações do email ele simplesmente parou de enviar emails
Card Scanner consistently unusuable
Hello Team ! We are migrating our ERP to Zoho One. Our marketing and sales team gets a lot of business card from events. The obvious way is to use Card scanner to upload our leads to the CRM. However, there is a big downside we just found out. We tried Card Scanner on the following devices: - iPhone 6, iOS 8 (2016) (version 3.2.4) - iPhone 7, iOS 10.3.3 (2017) (version 3.2.4) - Honor 5c, EMUI 5.0.1 (2016) (version 3.2.9) On the iPhones, Card scanner need about 30 to 60 seconds to recognize the card,
554 5.1.8 Email Outgoing Blocked
Hello. I'm a brand-new user. This morning, when I try to send email I get this message: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. How do I send email successfully? Thank you.
i couldn't send my email
i couldn't send my email. The outgoing status is blocked. Could you please kindly check ? Thanks.
Outgoing email blocked
An account has been blocked due to suspicious activity, but it was actually me. Could anyone help to unblock it? System says I'm not allowed, even when I am an admin. Account is nicolas@jkncargo.com Thanks
Zoho Appears to be Down
I cannot access any web-based Zoho applications at the moment. The Service Availability Status shows that only Zoho People is down. EDIT: As of 9:29 AM CST, Zoho is working again.
i can send email , but i cannot revive email
Dear i am unable to get any email from any another domain external in internal A....@mabellapp.com
SPF Not working.. not receiving emails
I`ve configured all the records in domain.com panel from my domain reyeletro.com like image below but can`t receive emails above the results os mxtools. The domain is a Shopify Account and is working correct the only problem is email receiving. DNS Configuration
Elusive scroll-bars in Zoho
It seems that the scroll bars in Zoho are not only getting narrower (see image), but they are also out of sight most of the time unless you hover over the spot where you suspect it must be. absurdly narrow scroll-bar You have to hover with the mouse in order to find where it is, activate it and then try to grab it. If you accidentally move a bit to the side while moving to the top or bottom, it disappears from sight again. I know many people will find this petty and insignificant, but I work really very
Updating Added User & report visibility.
I have an application where different users login in and track their time allocated to a job. In the report view I used to be able to only show the logged in users records. The problem I have is that I have downloaded a CSV of all the records, updated a few things and then re uploaded to the system. It appears I have lost the "Added User" element. Previously I could use this formula to restrict records: Added_User== zoho.loginuser However, because I uploaded it it has loaded myself as the added user.
Cliq.app (MacOS) not translated
Hi, I just installed Cliq.app on all our user macs. some users noticed that the app is displayed in english. But their profile account is setup in german. When they open the web version of Cliq, the interface is correctly displayed in german. Cliq.app Mac should take into account the language preference of the user, as the webversion does.
Abteilung / Kategorie (German)
Hi I ise the payed version. For first: I am wondering, why there are two terms for the same thing: In german this is "Abteilungen" in the configuration area. But in the Frontend this is named "Kategorien". Why? This is a absolutely no-go. For second: I opened a new "Abteilung" in the backend - but the "Abteilung" is not displayed in the frontend. I searched more than one hour.... nothing founf dor a solution. I need a fast solution. What do I wrong? https://support.meteomap.cloud/portal/home Thanks,
Suddenly my outlook can´t receive mails...I can send with no problem.
Hello, I get this message: Here I put in my password for Zoho, But it says, it cannot be verified by Zoho???
Zoho Books
InternalOAuthError: Failed to fetch user profile at /home/nextbrain/devBackend/ZohoBooks/node_modules/passport-zoho-crm/lib/strategy.js:124:19 at passBackControl (/home/nextbrain/devBackend/ZohoBooks/node_modules/oauth/lib/oauth2.js:132:9)
Can't receive emails into zoho mail
Hello, From yestarday I do not receive emails into zoho mail but I can see them on my phone only
Changing hour when creating an event from calendar in mobile
Hi, When creating an event from a calendar report the date from the date-time field gets properly expressed, however when accessing the field to add an hour it changes the date of the calendar popping up to today. Which forces me to look for the date I want again. This does not happen when accessing from a pc... I've been trying different options (setting a predefined date-time, atempting to change the hour on-load,...) with no success. Does anyone have a solution? Thanks!
Iphone Contacts Sync msync / Activesync
Hi, I have had my zoho mail, contact and calendar sync'ed with my iphone using activesync for years. Then the other day I noticed all my iphone contacts were doubled up. i.e. each contact was listed twice. I removed the zoho account from my iphone (deleting the contacts from my iphone in the process) and then added it back again But now only 132 of my 626 contacts will sync back on to my iphone. I've logged into zoho and all 626 are still there, they just won't all download again. Please help, Thanks,
DKIM vallidation fails in Zoho control panel - 3rd party checker says its valid
Hi, as per the title i have set up my DKIM in my WHM (cpanel) DNS manager. I can not get it to validate from the zoho control panel yet third party checkers all say its valid. I get this error message in Zoho : We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again. Any ideas? thanks in advance, anthony
Greylisted - Improvmx Redirect
Hi i was wondering why i'm not receiving emails forwarded by improvmx on improvmx im getting this error "Greylisted, try again after some time" i've disabled all spam filters and still cant recive emails
Emails going to spam in Gmail
Hi, I have a problem with a client of ours when he sends emails to Gmail recipients, it arrives as spam. I checked the email information, then did a search on https://mxtoolbox.com and your IP, 135.84.80.218, is blacklisted. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a135.84.80.194&run=toolpage# Please, I need this issue resolved.
New mileage rate travel over X km keeps resetting - mileage policy
For some reason, the setting to apply a second mileage rate for users travelling more than X km keeps resetting to unchecked. One day, I check the option in our policy and the next day it's back to unchecked. What's going on?
Notes - Share to Customer
Hi Team I have a function that creates notes upon change of a value in Zoho CRM Does anyone now how to set the Share to Customer automatically through a function? cheers
Verification code
Hello I am a domain admin and one of my colleagues has not access to his mobile phone and does not have the verification code. As admin of the system, how can I provide him a code for access? He was asked to contact the admin and I dont see any oprions in the dashboard for me to help him. Could you please help?
Opt-out synchronisation issue with Zoho CRM
Hi Zoho team! We are finalizing the setting up of Zoho Campaigns and we have an issue for opt-out synchronisation with Zoho CRM. 1. We have enabling "Update opt-out contacts" in push campaigns reports to Zoho CRM settings 2. We have tried the opt-out process with a email campaign Only the Zoho Campaigns Status is updated but not the Email Opt Out field in Zoho CRM (cf. screenshot). Could you help me to fix this issue? Best, Romain QUECHON
API V2 GET CRM Accounts returns missing data using php/Wordpress wp_remote_get()
Hi, when using the endpoint https://www.zohoapis.com/crm/v2/Accounts in Postman I get all the correct data, however using exact same call in php/Wordpress the data comes back really strange. With Postman there are 117 records, using wp_remote_get (or wp_remote_request) it *says* there are 117 records, but there are only 31, and many fields are just missing. I understand this might not be a Zoho-specific thing, but if anyone has run across this issue please let me know. Simplified version of code,
Zoho.cliq.postToUser not working in any custom function
I am trying to post a message to cliq from a custom function and I get operation failed response back everytime. I have tried to use the below code from a custom function inside CRM, Flow, and Cliq and all 3 places fail CliqMessage = zoho.cliq.postToUser ("example@zoho.com", "Hello"); Info CliqMessage; The info statement just returns operation failed, no other explanation. I have also tried using the user's ZUID and still get operation failed. What surprised me the most was that it even fails from
Flow - custom functions - invokeurl - access denied
Hi, i'm new on zoho and i'm trying to poc it. my call : bool create_subscription(int subscriptionId) { response = invokeurl [ url :"https://swapi.co/api/people/1/" type :GET ]; info response; } I got the following error: Execution exception : 'Time out : 'SocketTimeoutException'' au numéro de ligne 5. Résolvez les erreurs et réessayez de l’exécuter Anyone could help me please? Thanks, regards,
zoho.desk.getRecordById always null!
Hello, everytime i try to fetch a ticket out of Desk via the Creator, i get the Response "null" You can see the code and the response in the Screenshots attached. The OrgID and the TicketID are 100% correct, because in Postman i get the Ticket-Data with same OrgID and TicketID. Can you please help me with that fast, because of the Zoho Desk API Deprecation on today, i need to fix many rows of code... Kind regards Klaus Brandt
I try to attach a document on the field in Zoho, But I fail and response me error 400, which is wrong format
Here is the code var reader = fs.createReadStream('1.txt'); var form_data = new FormData(); form_data.append("file", reader); var joson_form_data = JSON.stringify(form_data); var response = await axios({ url: `https://www.zohoapis.com/crm/v2/${module}/${recordID}/Attachments`, method: "POST", headers: { Authorization : `Zoho-oauthtoken ${accToken}`, "Content-Type": "multipart/form-data" },
My Search Textbox is missing in Zoho Creator Report
I read the guide from Zoho's Help page: Search records But in my form, the Textbox for inputting texts to search is missing, what I need to do to make it appear? Textbox for Search is missing
Email name
Hello, I created an email name that appears when I log in but once my email uploads, the name appears differently and the email address I used to sign up is now apart of the email name. Can this problem be fixed?
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