Cannot reply
Hello, I'm currently trying Zoho Desk, but I can't reply to any ticket. When clicking on the "Reply All" arrow button, nothing happens. Here is a screenshot of what happens in the console. I tried on Brave Firefox Chrome For linux. Thanks for your help
Submissions from Gravity Forms Generate MailPolicy violation Error delivering to mailboxes
Site URLs: https://wickslake.com/contact/ and https://wickslake.com/rentals/ The Gravity Forms on each of the above pages are created to send Notifications to Zoho accounts based on role, for example, president@wickslake.com, secretary@wickslake.com, rentals@wickslake.com. We are using SendGrid for SMTP. Our troubleshooting indicates the following error. 554 5.2.3 MailPolicy violation Error delivering to mailboxes The emails do not exceed 25MB and consist of general information as shown on the page
Zoho writer - problem to send e-mail
I have received this alert, and i couldn´t sent my 719 e-mails with direct mail.
Email Subject Charset Issue
Hello, Many of emails subject not readable, As I understand charset mistmatch. Specially sender is a famous bank in Turkey. Do you have any idea? Thanks Example subject: =?iso-8859-9?Q?Garanti Hat=FDrlat - Kredi Kart=FD Harcama Uyar=FDs=FD?= =B
No incoming since Jun 1, 2019
My account is not working properly while none incoming is getting thru, while outgoing is working fine. I have tried to send testing email from my gmail account and it gets no response of any error. Please help!
Account is Inactive" - please help!
Good day to you please am hving a problem with my domain "www.snc-lavallin.com" have no idea why it would be considered inactive as it is my primary personal email account and is used extensively every single day. I couldn't even log in the the support forum with an inactive account. I have created this new account just to get access to the support forums and to ask for urgent support, please. Thank you in advance.
Account is Inactive" - please help!
I have no idea why it would be considered inactive as it is my primary personal email account and is used extensively every single day. I couldn't even log in the the support forum with an inactive account. I have created this new account just to get access to the support forums and to ask for urgent support, please. Thankyou in advance.
ERROR: Domain already exists.
when a tried to ad avlab.com.ar, but there is no domains there. Please help Thanks
My Soho Social Won't Load after log in
Once I log into Zoho Social all I see is the spinning circles, and never loads to the next screen.
We can't send or receive Emails
Hi, until today at 09.00am everything was working, since then we do not receive mails nor can we send any mails. Any idea, what is happening? Domain: Terminkoenig.de Thanks Joerg
Email not working for all users from my company
Hi, all users from @yottaworld.com can't send nor receive emails since some hours ago. Any problem on zoho servers? Thank you
No inbound or outbound mail
Hello! For about 3 hours till now no inbound or outbound mail is working. After email creation and sending - recepient doesnt geet any mail and I dont see this sent email in Sent folder. When email workflow restoration is expected?
Emails not recieved
Hi, This week I have two separate customers advise they have replied to my email and I have not received this? Concerned that emails are not being recieved, please advise how I would check this? Terry
Parei de receber e-mail
Olá Parei de receber e-mails e não tenho como seguir o tutorial para configuração pois apenas tenho o domínio e não provedor de acesso. Meu domínio está no Registro.BR Como proceder nesse caso.?
A report value created from the Desk data is wrong despite it being correct on Desk reports
I'm not sure about when this problem did occur. It was displaying the same value as the Zoho Desk report. My guess is that I did check it for the last time about a week ago and it was correct at the time. I have synchronized the data for more than one time to be sure that it wasn't a synchronization issue. Could you please check the reason for it. The total ticket count on the Analytics report should be 59 instead of 15. The total ticket count is being displayed as 762 on the Analytics report whereas
SMTP and IMAP not working
Our domain do not receive any inbound email and can`t sent mail since 03.06.2019 10:30 (UTC+3).
Implelement reCaptcha into the apllication form
Hi How can I implement reCaptcha into the apllication form? I don't want the applicants to register but need some protection from spambots so captcha is essential. Regards Chris
Time / Duration missing from timesheet reports
I have created a new report, both as a ticket report with time as related, and also tried making the time the primary entity, While it does show me a column for "Total Time Spent" (Total time on ticket) there is no columns available for Hours, Minutes, Seconds, Duration or anything else on the time-sheet entry that i can use, the total time summarises for the entire ticket, i need to know the time against each time-sheet entry I have gone into the time-sheet layout and ensured that the hours & minutes
Search API not working - throwing 204 Error
I'm using Python SDK to search on Contacts Module module_ins = ZCRMModule.get_instance('Contacts') search_result = module_ins.search_records_by_email(self.email) record_ins_arr = search_result.data it was working but suddenly it's throwing 204 Response error_content: INVALID_DATA-The given id seems to be invalid.. Error Details::None Access token is working fine Scopes are: ZohoCRM.modules.all,ZohoSearch.securesearch.READ,Aaaserver.profile.Read What is the problem here??
Zoho CRM Update/Delete the Invoice's LineItem/Product Details
Hi Zoho Team, How do I update/delete the line items/Product details of an invoice. I'm using this sdk below: https://help.zoho.com/portal/kb/zoho-crm/developer-guide/server-side-sdks/php-sdk I'm only able to create an invoice and add line item to it, once I save it the line item is also saved, this is working correctly. But the problem is when I want to update/delete the added line item of an invoice, I cant find a way to do it in the documentation of the php API sdk. I tried to dig in the sdk itself
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi, For about a day now, I've been trying to send emails using Zoho but always get the following error message "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked" whenever I try to send an email, regardless of the send address (besides zoho support contact). I tried emailing customer support twice but hasn't received any reply yet nor any acknowledgement that they received an email from me. Could anyone look into the reason why my emails are blocked? Thanks in advance.
Possible Bug in zoho creator Timeline-report
Right-click on a record in timeline-report ,flashes 2 pop-up boxes , which appear & disappear within a second.
Using one dashboard filter for more than 2 tables
Hi Guys. Can you please help me with the following issue?... I need to have one dashboard filter that applies to several tables shown in the same dashboard (some of them are SQL tables). The columns of these tables have the same data but different names. How can I achieve this? Please help me. Kind Regards Matias
How to create Unique number for Zoho Inventory
Good morning, i have a shop with a lots unique item. I'm itneresed to use Zoho inventory, but i also want create an unique number for every item to use in my inventory and to use on a sticker for every item. How can i do this ? thanks a lots
Problema al recibir correos
Hola: Tengo una cuenta gratuita, mi problema es que no me llegan los correos enviados a través de un formulario de contacto en mi sitio web. Hice pruebas con otros correos de otros dominios sobre el mismo dominio y si llegan, el problema es solo con los que tengo alojados en Zoho. Estuve investigando, y ya cambié la configuración de mi servidor de la configuración automática a la configuración de correo externo. Sin embargo, sigo igual. Pueden apoyarme para darle solución a este tema, por favor?
Emails sending out password
I have checked my sent mailbox to find several emails sent out to unknown addresses that I did not send. Upon closer examination it appears my password was included in these emails. I have since changed my password are there further steps I should take? Many thanks
Very important Integration of ZOHO RECRUIT with Linkedin
Linkedin is major source to get the candidates these days. It will be nice to have Linkedin integration back as soon as possible. I spoke to Linkedin and they told that the integration got disconnected as Linkedin upgraded their API from V1 to V2. Does Zoho have any plans of upgrading API soon? If not is it in the pipeline? or Please suggest alternative ways that can make Linkedin work with Zoho recruit. Sudheer
Unable to import deals with Closing Date
Hi, I am trying to import some deal rows from an excel file. It asks me for a Closing Date column and I have two problems - 1) Even though I have populated this column on my excel with a date, the import keeps rejecting them (skipped) and the error reason is that the column value is being picked up as empty 2) I actually in the first place don't want to enter dates for this column for all rows since not all my rows are closed yet - but it seems that column cannot be empty Can someone please help.
Generating access token and refresh token.
I am unable to generate refresh token using the following data I am using offline access type as per the documentations but still unable to get refresh token. Authorization URL :: https://accounts.zoho.in/oauth/v2/auth?response_type=code&client_id=1000.DUCAO1EBE5DK48197WYXES8UA3****&access_type=offline&scope=ZohoBooks.fullaccess.all&redirect_uri=https://storehippo.com/oauth&state=zoho
HELP! CHANGE MAILBOX EMAIL
I want to change my current mailbox email address, but when a try to add new Mailbox alias I get this message: Alias Email Id already exists I want to add a new alias with support@.... and add it to the primary mailbox address so I can receive and send emails from new email. (I've created a few weeks ago an account with support@... email and then deleted it, I think it's because of that)
unreadable weeknumber
the weeknumber in the calendar is always partly unreadable when double digit.
Unable to login to Zoh Mail admin console directly
Hi, Whenever I visit mailadmin.zoho.com, the page redirects to https://www.zoho.com/mail/. Means, I am not able to login to my Zoho mail admin console directly. I have to firstly login to Zoho mail and then navigate to control panel. It is hectic for me, I had tried this in many systems, but the same problem every in every pcs.
My ZOHO email address is blacklisted
My Zoho email is blacklisted with the majority of my clients. I never know if someone is able to receive my email or not. We've tried asking clients to white list the address but we never know if someone is not receiving emails and needs to whitelist my email. Help!
date zoho crm
An extra day is required in the current data field. Example: There is data field A format "day / month / year and 1 data field B" day / month / year "but plus 1 day from data of field a
How do I make someone a Super Admin on Zoho CRM?
Hi Guys Okay so i had Zoho setup on my personal domain (domain-a). Then started a new business and loaded a new domain (domain-b). I created a alias on my original email account and created a new user for my colleague. So i had a CRM setup on my original account, but needed a CRM for domain-b, so deleted the crm on domain-a, but still couldnt setup a crm using the alias i created on my email from domain-a. I used the email i setup for my colleague to create the CRM and invited myself using my
Integrated Zobot (Dialogflow) only working sometimes
Hi, I'm super happy with the progress for the Zobot and for integrating with Dialogflow and merging the SalesIQ chat with Zoho Desk - so great work!!! Though, I have a small problem: when testing my bot on my webpage, it only appears sometimes. Normally what happens is that it only shows the normal SalesIQ chat, and if I don't accept the chat as a agent for 60sec, it gives the standard message for no agents available. However, at this point it does not show the Zobot, instead it does not allow the
554 5.2.3 MailPolicy violation Error delivering to mailboxes
can you reactivate my account please and inform as to why this has happened? I have only send a message to 2 people and definately have not exceeded attachment size
Customer clipboard limit exceeded
I attempted to remote into my computer and had to create a report in excel. I attempted to copy data from my SQL Management Studio Server and upon doing so, received an error that clipboard limit was exceeded. I know my computer is capable of copying the data because I copy more data than the data set I was working with locally. I was using Chrome to connect. Both systems were Windows 10. Please provide a solution as this is one requirement that we need to take on this product in full.
Zobot-Dialogflow 256 character limit for a message
Hi, Could you, please, catch and handle Subj exception and show in Zobot DialogBox a message for user to change his input or connect an operator. Now Zobot just hangs on after 256+ characters long user input. Thank you in advance! CRMOZ
Notebook MacOS app double enter
Whenever I copy/paste a text (from textedit for example) I get double enters bewteen lines. So there is an extra empty line between each paragraphs. What am I doing wrong?
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