Not able to send private messages
The share button is not transmitting private messages. When I click it, it is not immediately responding. The message may be transmitted several minutes later, but doesn't show up in my feed.
Can't sent emails from primary account
I'm getting this error: "Email Address should be verified to enable sending from this account. Provide confirmation code in Send Mail as section or POP Accounts section to verify" i can't send any email so I'm unable to contact support via email
Inconsistant Formatting in email replies
We sometimes have an odd issue with replying to clients via the ticketing system. We use snippets a lot and we've run into the formatting issue we've seen once again so I'd like to formally ask if anyone else has these kinds of issues, and is there a fix? We have seen this without snippets, but that is harder to document. Specifically, when we create a snippet, we have hand typed each agents snippet out in the snippet editor, and then stylized the proper areas with formatting options. There is no
Error while parsing new resumes.
Hi everyone, from last 3 hours, I've been experiencing a problem while uploading new resumes to the Zoho Recruit. it is showing a dialogue box with a message "An error occurred, please try after some time". Please help me, to solve this issue or please let me know if this issue is regarding the server side problem from zoho or any issues in my customization.
Zoho Desk : Captcha on Feedback Widget is not working on IE/Microsoft Edge
Hi, I have an issue with reload captcha on Feedback Widget (iFrame) I was trying to reload cpatch but it's not change Thanks, Sombath
Duplicate incoming emails (Outlook)
Hi there, On Outlook i keep receiving incoming emails twice. Example: If you'll send mail to my core mail (info@example.co.il) i'll receive it into the mailbox of info@example.co.il and it's alise mailbox alise@example.co.il This is a very disturbing issue and i am not finding any solution for it. How can we solve this problem?
Not posting to Facebook
Posting to Twitter and LinkedIn works just fine, but I haven't been able to use Zoho to post to Facebook for nearly a week now.
Facebook ads Integration bug when using account in MXN currency
Hello Guys I've been trying to retrieve data from Facebook ads and campaigns, however, when I open the Accounts table created by zoho, I see the columns "Amount spent" and "Balance" quantities are wrong. They display $37,947.00 and $15,407.00 this is wrong, since when I see this in facebook, Amount spent is $379.47 and $154.07 its like is not reading the decimals or some weird conversion is happening. Hope you can help me with this. Thanks!
App specific password and IMAP is not working for me
I have logged in as admin and set this address to have sync and IMAP enabled. https://www.screencast.com/t/6c51C7cE I have generated an app specific password. A couple of times.. Problem is when trying to add new IMAP account, Thunderbird keeps saying the password or username is incorrect. I am using the generated App specific password, and user@domain.com https://www.screencast.com/t/iOhdwwNfpYw If I change to POP3 with same info, it works. except when sending outbound to a different domain name.
How can I create dropbox folders with Flow inside subfolders
When creating the trigger, it asks for the folder path and the folder name, the result is a folder in the root with the name: folderpath + forldername, when you should create a folder FOLDERNAME inside FOLDERPATH. Is there any way to create folders within others, automatically? regards
PDF replaced by win.dat
I use Zoho for my personal mail. Both my wife and I have email address on the Zoho platform. When I send an email from my work (Outlook not on Zoho) that includes a pdf, one email account gets it fine. The other has the file show as a win.dat fie. Any idea what is wrong with the settings on the one account?
PTR record
Hi there, There is no PTR record for 136.143.190.121 and mx.zoho.com, and this is causing me issues. Could you please add it? Cheers, Ed
Undelivered Mail Returned to Sender
Hi, my friend is receving this massage while trying to send e-mail to my e-mail configred on Zoho on arfa.hr domain. "------------------------------------------------------------------------------------------ From: MAILER-DAEMON@zimbra.petprom.hr (Mail Delivery System) Date: 13 February 2017 at 12:03:33 GMT+1 To: martina.werft@petprom.hr Subject: Undelivered Mail Returned to Sender This is the mail system at host zimbra.petprom.hr. I'm sorry to have to inform you that your message could not be delivered
PHP SDK module->getRecords() "if-modified-since" customer header not appearing to filter by modified date
Using the PHP SDK, I am able to pull data from the "Quotes" and "Deals" modules using the following code: $api=$this->initializeZohoAPI(); $quoteModule = $api->getModule("Quotes"); $dealModule = $api->getModule("Deals"); $quoteBuffer = $quoteModule->getData()->getRecords()->getData(); $dealBuffer = $dealModule->getData()->getRecords()->getData(); Again, the code above works fine. It gets me all of the quote/deal information I expect dating back to at least 2019-3-26, seen here: However, when I
adding custom relations through python api
I am trying to add relations to contacts, however I am having issues adding custom relations, I can gather the information of these custom relations using the sdk using the .get_relatedlist_records(api_name) method, however when trying to add a relation to a record I can only specify the module of the relation, not the specific related list I want the junctionRecord to be stored under. For an example, I have no issue linking contacts to campaigns under the default relation, however when I try to
My Video Tag is not showing in list of merge tags
Hi I've added a video tag so I can show a youtube video in my email campaign. However, it does not appear in the drop down list of merge tags, so I can't use it. This article from zoho says it should be visible in the merge tags section, by selecting 'Video Custom Tags'. But my list doesn't have a Video Custom Tags option - the only one referencing video is 'Video Merge Tags' and that is empty. How do I get the video tag in to the email template? Many thanks, Troy
After email migration, some emails are missing from my sent folder.
Hello, for one of our users, we have a gap in the sent folder. All sent email history is there until January of this year. After a particular date, no emails are included in the migration. Plus help!
Owner filtering is missing in task listing page
Reecently, we have issues of the owner searching column is missing in Zoho project task listing page. May we know is there any other way to search all tasks filter by owner?
Sheets showing strange data (Bug or Feature?)
Hi. Hope someone out there can help. We're using sheets to manage our register float. One of our employees' sheets have replaced the dollar cells with a cryptic formula. Screenshot attached. Does anyone know what this is and how to rid it? Thanks!
Gravity Forms, Zoho CRM - Add on
Need help, I'm trying to generate lead from web using Gravity forms add on which is Zoho CRM, the problem I'm having is that there is no Visitor Tracking in all the leads that was generated using this plugin. Need help on this, hoping for a positive feed back asap. Below is the link for the add - on. https://www.gravityforms.com/add-ons/zoho-crm/
NO ME LLEGAN LOS CORREOS NI PUEDO ENVIAR
Puedo ver los mensajes en el webmail pero en el celular y en el Outlook me pide reiteradamente el nombre de usuario y contrasena, pero no me los reconoce.
No tiene permisos para crear esta cuenta en Zoho Mail. Póngase en contacto con nosotros a través de support-as@zohocorp.com para obtener asistencia.
No tiene permisos para crear esta cuenta en Zoho Mail. No puedo agregar siguiente correo: fernando@seminariomarketing.com Gracias por la ayuda!1
Not able to send an email because of 553 Relaying disallowed, smtplib python3
Hello. I am writting a python3 code for sending emails and unfortunately faced a problem working with zoho mail. Mails from google and other services like yandex (russian company) running like a clockwork. The error driving me crazy last several hours is: smtplib.SMTPDataError: (553, b'Relaying disallowed as =?utf-8?q?r=2Ebyku=40genit=2Eorg?=@localhost'). I am not 100 percent sure whether it is a bug with zoho, however all my dreams are about you :) I am new to zoho and will appreciate any help!
Another Zoho Bug: Zoho Assist can't upload logo
Using Safari or Chrome on Mac, trying to upload a company logo of correct dimension fails, throwing this error in console: vendor-core.js:1 Uncaught TypeError: t is not a function at a.i.validateLogo (setting.js:1) at onChange (setting.js:1) at Object.<anonymous> (vendor-core.js:1) at p (vendor-core.js:1) at vendor-core.js:1 at S (vendor-core.js:1) at _ (vendor-core.js:1) at C (vendor-core.js:1) at R (vendor-core.js:1) at kn (vendor-core.js:1) This is due to
Emails sending but cannot receive them.
Hello, I am tearing my hair out, as I cannot figure out why I cannot recieve emails with my account. From what I can see my MX codes are correct, I contacted squarespace and they told me it should be fine. Thought it might be the CNAME but I delved a bit further into it and I apparently do need one as I verified with TXT input? Really just at a loss, any help would be appreciated. Thanks, Emma
Specifying Field for duplicate check on API URL Methods
It would be great if we could specify the unique field to use as the key for duplicate checks. We have customers who want to use their own fields as keys for modules such as Accounts and Contacts. Using the API to sync with other systems would be far easier if we could use these fields as keys, instead of being forced to use and email address or Account Name. I know this is possible using the SDKs, so I can't imagine adding this functionality to the URL APIs would be too much extra work.
Unable to add domain to my control panel
I am receiving an error while trying to add a domain in control panel. This is the first time I am doing the setup and this is the first domain I'm adding here. The error message displayed "The email address you have entered belongs to a different deployment/region." I'm attaching a screenshot here. Could you please look into this and help me configuring the same? .
Website Down
My website at http://www.rollinghillsexpresstrucking.com/ is down, showing "Cannot connect to server". Any help would be appreciated.
no puedo enviar ni recibir correos
hola, en mi correo info@perfosuelo.com deje de poder enviar y recibir correos, antes funcionaba todo bien. sin embargo, cuando mando un correo aparece la tilde que confirma el envio, pero nunca llega al destinatario.
Urgent issue! Change status: 'consent approved' to 'consent required'
I have tried to sent out a 'consent email' to people that I have imported through a CSV file. Apparently when you import these contacts, they directly get a 'consent approved' status. Therefore I wasn't able to sent out the consent email. Someone told me that you cannot sent a consent mail to people that already have a 'consent approved' tag. My question: how can I change the approved status to required status? So I can sent a consent email to my imported contacts? Thanks a lot!
Email not working
When I sign into my email. It will not move beyond "Loading . . . "
ERROR_CODE :554, ERROR_CODE - MTA's poor reputation
Hello Guys, i would like to say thanks in Advance. Since last week i have had some problems to send e-mails to CLARO BRASIL Corporation at @claro.com.br. In some cases when we send e-mails to that domain, we have the message bellow:: --------------------------------------------------------------------------------------------------------------------------------------------------------- This message was created automatically by mail delivery software. A message that you sent could not be delivered
My emails are going to Spam folder
My mails from bitwise.co.ke are going to spam, I have done everything possible, talk of email authentication e.t.c but still not sorted. Kindly check
No puedo enviar ni recibir mensajes
Hola, no puedo enviar ni recibir mensajes, hice el cambio de DNS y MX tal como indica el tutorial y nada. Ya hice la comprobación en leadfdns.com. Agradezco la ayuda!
E-mails in retry queue and spam folders
Hello, Recently I've noticed more and more emails are landing in retry queues and not seeming to send (with the green tick verification). My e-mails are also landing in spam folders of people i've had regular contact with, so this shouldn't be happening. Naturally for a business e-mail this is very frustrating. Could someone please help? Thank you
Cant find emails!!
This is now an urgent appeal to get someone to fix my email!! I cannot find in search! There are MANY missing emails and I need to find them as I cannot find some IMPORTANT quotes for my business. Here are some of the missing ones - emily.drane@twelve em_drane@hot
Account is inactive
Hi. I tried to log into my mailbox today and I couldn't. First I thought I forgot the password, so I went to the reset page and upon filling in the form, a message appeared that the account is inactive. I have no idea how could that happened, but I need to have it working asap as I have other services dependent on this email... Is there an admin or somebody I can send my email/user name to make it fixed? Please respond. Thank you. (this is my google account I had to link with zoho in order to post
unable to sign up new users in Zoho One People or Admin
I have attempted 10 times over the last 5 days to sign up JUST ONE new Employee in your People and/or Admin Tool. when the New Employee get's "unable " screen from Zoho, I have deleted the account and started over... with no success.... VERY POOR 1st time Experience. NOW WHAT?
Workflow trigger upon creation needs manual refresh.
It is really bothersome that whenever i create a workflow and its criteria is upon creation i always have to manually refresh the page to display the changes, Is there a way automatically refresh page or make the changes from workflow real time once triggered? It would truly be such a great help if this can be done. Hoping for a positive feed back asap.
Unable to Add New User
Hello, My Zoho user ID is 671737797, and I am the super admin for the domain satoandsaso.com I tried to add new users to the domain, but I was told "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance." I don't seem to know what the problem is. Please kindly help me out. Thanks
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