URGENT: - getting Undelivered Mail Returned to Sender
Hi, I'm getting the following error when i try to send email to myself. I did update the MX records on GoDaddy as per the instructions. I was getting mails emails earlier but have not been getting them in the last few days. Please see error log below. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. info@wackyvailla.com, ERROR_CODE :512, ERROR_CODE :5.4.4 DNS error:NXDOMAIN.
Facebook Business Pages
Hi, I have an agency account. When I try to add a new brand > Facebook Business Page > I can connect to Facebook, but the page I am trying to connect is not on the list (even if I click the show more button). Specificlly, I need to add Growth Education and KJ & Crew.
Mac Mail IMAP subfolders not syncing
I recently switched some email accounts from our own mail server to Zoho, and it was pretty straightforward. However, subfolders are not properly syncing in Mac Mail (v 12.2). By sub folders I mean like the following: Inbox - syncs fine Vegetables - syncs fine Carrots - Folder appears but is empty Peas - Folder appears but is empty Meat - syncs fine Beef - Folder appears but is empty Pork - Folder appears but is empty Chicken - Folder appears but is empty The IMAP path
Another Zoho One bug: webmail scrolling
The webmail interface doesn’t properly scroll a list of folders that exceeds the height of the viewport. Thus, for users with a lot of folders, they are unable to navigate to and select those folders. Im using Safari and Chrome on iPad.
Spell check doesn't work within template.
Hi Zoho This is an annoying little issue. I use my signature in my tickets as an email template. Before, I had no problems using spell check, but now for some reason it doesn't work. It's obviously the HTML template that's causing the issue, but it didn't seem to have a problem with it before. Is there any fix for this?
Zoho mail : Major *GOTCHA* regarding 'archive'
On most email servers marking an email as 'archived' sends it to a specific folder on the server called 'archive'. In the Zoho implementation, apparently each individual folder has a hidden 'archive'. Deleting that specific folder deletes apparently all the mail in the associated/attached 'archive' of that specific folder. I just discovered this by accident after first sorting hundreds of email into individual folders, then changing my mind & tagging/archiving the emails, then deleting the apparently
[solved] mail blocked, unable to send email
Hi, my account has been blocked. i had a accident and became disabled, so i need to send email after3 years to my costumers and newspapper because i have a new business. we create a organization who give wheelchair and other stuffs for poor people and we need to send email to radio stations and newspapper, please, unblock aour account to make this project real for people who realy need us ... thks contato[a]kombihoraciovalentin com br
Code Cname Zb
Bom dia! Estou precisando do código Cname da minha conta. Aquele que começa com Zb para eu poder configurar novamente o meu DNS. Não encontrei ele na página de configurações. O meu Domínio é saratmodaindiana.com.br Fico no Aguardo. Obrigado Breno Campos
ASAP for the web Knowledge Base - No access when "Customers must register to access Help Center" is enabled
We have created a Knowledge Base for our consumers. Now we want to use the ASAP for web widget in our software application to show the Knowledge Base (user must login to get access to the sofware, so first they logged in into our software app. and then they see the widget) We have enabeld the "Customers must register to access Help Center", so not everyone can submit a ticket. The problem: When we enabled this option the ASAP for web Knowledge Base doesn't work. The Knowledge Base is forbidden. Solution:
Sorting tasks in My Tasks view
Why can't we sort tasks (or projects) by the column headers? What's mystifying is that in Books, Inventory, and CRM, we can sort by column headers in all views. Why the inconsistency? Even more frustrating, apparently, years ago this feature existed! What happened? Also, why has every request to implement the feature since its disappearance fallen on deaf ears -- (frighteningly) for years? As a project manager, it is absolutely necessary to be able to sort and view tasks and projects by any and all
Job URL
Where I use to published a job it would generate a link directly to the job. Where did that link go? How can I get the job url again? Thank you, Alex
I can not upload files on attach potential part!!
Hi Every one I traveled to Iran and I want to work with my Zoho CRM, But I can not upload files on attach potential part!! I get pictures from my WhatsApp, I download them but I can not upload them on Zoho. Let me know how can I solve this problem? wishes Koorosh
Cannot change First Name in User Profile
Hi, I have been trying to update our users, so that the naming conventions are the same for all, but am unable to change the First Names of any users. The field is highlighted red and when i click save, i see an message that an error occurred:
Zoho One User Admin doesn't save Language
In Zoho One, Admin Home page >> Users, when I edit a user and change the Language value to "English" it appears to save. But reloading the page or coming back later shows an empty value next to Language.
Missing Documents
I had been working on some poetry for weeks, and suddenly, my Zoho documents have disappeared, and I've tried every link possible to locate them, but they have completely disappeared from my account. I wrote to your support email address on 4/22/2019, and I received this: Request Id: 31126156. Where are my documents? And why haven't I heard back from you?
Moving Tasks on a board
When you have a board with several columns, it seems impossible to move a task across multiple columns. If you try to do that and release the move, the card moves 2 or 3 columns, but not over to where I am trying to move it.
No separate search results in departments in the Knowledge Base
We have 2 software products (X & Y) We created 2 departments (X & Y) We add articles to both departments Problem: Some consumers have both software products. When they logged in into the Knowled Base and click on department X and they search for some keywords they get also results from the other department (from Y). In the search results you can't see the difference in the 2 departsmetns. When you search for example properties you get a result like: 1: How to create properties 2: How manage properties
Tell a friend link
How can I fix my tell-a-friend link, notice in the photo how the link is output to raw html without Screenshot
A weird icon appeared on a KB Article
I may create this article from scratch to get rid of this icon but this issue should be dealt with by your developers. This icon seems to belong to the content labels and looks like an imbrication of the "warning" and the "info" icons. This object doesn't seem to be a part of the page content and I can't remove it. It also is displayed on the final KB page and on its print outs.
Displaying two linked values from forms in a new form
Hi, Just signed up for Zoho creator as it seems like the perfect fit for me. However the learning curve is quite steep. I'm trying to make a reporting system for our business. I have a form with staff details. One of the fields is 'Level' which is a lookup to a level form (i.e level 1 to 5) Then I have a third form which is a team setup form. I have a lookup field here for their name (and the possibility to add if missing). I get the name field to work, but also need the assigned 'Level' to show
Contacts search doesn't work
I'm in https://contacts.zoho.com/home.zc#contacts. I have a bunch of contacts that end in @abcde.com, and I want to find them all to delete them. But when I type "abcde.com" in the search, it finds none. Why won't it search by partial email addresses?
Form Object in custom variable comes up as Form Name + ID, does not fill my multi select lookup
I have build a stateless form to be used to change fields on selected records from a report view. I have created a custom function with form object (ID) as the argument. I have built an action in the report quick view for multiple records, selected collection of records, created an workflow with action to run the custom function. When I run the action on a number of checked records in the report view, it pops up the window for the stateless form correct, but the lookup fields with multiselect shows
Pop-Up on Slide Up does not work
Code is on page. Configured correctly and Active But it is not working, no popup happening. Any idea ?
Email to Leads?
Hello, I'm new to Zoho, and i "sent" out two days ago via the platform emails to 4 leads, however they are not showing up in the "history". I actually thought it was very difficult to even confirm if the emails went through, so at this point I am not sure they went anywhere. With the items not loading across all areas, how do i confirm if the messages actually were distributed?
Client Account need unlock
Hi my client's account adm@quimicabouchard.com was hacked, we already change the password of the account. Now I need to unlock the outgoing email service of the account. Can you unlock it please. Thanks.
Video Lag
Camera lags by about 2 secounds , very off putting !!
IMPORTANT AND URGENT Zoho is doubling all my sent emails!. ...
Hello, This is a mayor problem I need solved asap! I send one emial and it appears two times in sent box. And how are we going to solve all the already doubled sent emails???? My entiere sent email box. It is a BIG mess! Please take care of this. Thanks in advance. Miguel
SalesIQ lists wrong user as Owner
I'm my organization's owner (see screenshot). Yet one of my colleagues is mysteriously listed as the organization owner in SalesIQ. Both he and I are listed as Administrators.
Help desk doesn't process anonymous tickets
I have our Helpdesk set up to allow users to create tickets without having an account. When a user does this, the success message appears along with a ticket number. Problem is, no ticket is created, and the user who created it isn't notified.
Select which Related Lists to display
I want to manually select Related Lists, depending upon the account. For example, in the John Doe account, I might want it to display a module that I do not need in most other accounts. Seems like this should be a much-needed / sought after feature.
"for each row" script error message
I'm having an issue with something that I thought was simple... the following code won't compile. It is the only code I've put in an "on edit on input" workflow for a form which contains a subform. I am sure it is something obvious, but I can't see what is wrong with the syntax. FYI - the subform name is correct. The error message I get is " Error at line 3 'row' is system keyword and cannot be used". 3 for each row in Remaining_Activities_Subform_in_Mainform 4 { 5 row.Free_Float_Days
Zapier -> Zoho event - invites all users
Hello, I have a Zap created that takes information from a form created in JotForm and creates an event in Zoho Connect. All works fine except that when Zap creates the event in Zoho - it "invites" all the users of the group/wall that the event is being posted in. Is there a way to NOT invite anyone, or make it just myself so all of my staff doesn't get invited to Susie's day off? I have tried putting my email in the invite section of the Zap and it still invited everyone. Zapier doesn't know how
Problemas com caixa de entrada e-mail
olá estou com problemas no meu e-mail não recebe e-mail na caixa de entrada somente consigo enviar e-mails fica desabilitado a opção de caixa de entrada e quando vou habilitar aparece a seguinte mensagem Operação permitida apenas para utilizadores pagos alguem poderia me ajudar com esta questão
Suddenly all my sent emails in outlook are beeing duplicated...What has happend?
Hello, Suddenly all my sent emails in outlook are beeing duplicated...What has happend? Thanks in advance Miguel
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance
Hello, When I tried to add email user to my domain paradiseestimating.com, I got this error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Please help.
Undelivered emails from specific address
I cannot send or receive emails from any address containing @cysec.gov.cy and since I am a board member this is a major issue. Please advice Thanks George Pitros gpitros@dsavvideslaw.com
Correos electrónicos no enviados
Hola, estoy intentando enviar una campaña a mis clientes y me salta este error. Nunca me había sucedido. ¿Que estar pasando?.
Android Application doesn't match the linked fields on ticket layout
I've tried to process a ticket from the Android application today and found out that the linked fields aren't being listed as their browser counterpart. A linked subfield is being listed including all of its contents instead of being filtered out based on the field dependency.
Selected Desk Ticket Field is not being synchronized
I've created a few reports to see the weekly ticket status on all departments in our Desk data. One of the departments was missing a field called "Serial Numbers" and I have added it into the synchronization setup just now but after forcing the synchronization I can't find it on the "Show/Hide Column" of the report settings. Please check this problem. Our workspace is already shared with your Analytics support team. Be aware that there is already a field named as "Serial Number" in singular form
Can not vertified domain!
Hello I have registered in Zoho, my domain : unityjsc.com I have read and follow Zoho instruction to add CNAME on my DNS MANAGER but when I clicked VERTIFY it did not work. it said: There are no CNAME Records found for your domain Please help! John Pham
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