Unusual activity detected. Your account is locked from sending emails.
Good Evening, My account has been locked for sending virus emails. I think it was virus as I never tried to send those emails. Now my system has been scanned, all potential viruses has been deleted. Can you restore my account? Thanks and have a great day, Regards, Yohan Stephen
Can't add my domain!
I need to add domain: cliffordindustries.tk to my account but it says; This Operation has been restricted. Please contact support-as@zohocorp.com for further details
@staffname tag not working
I have a new person in our Connect network, she's accepted the invite to the network, I'm following her, I've invited her to several groups which show she's a part of. She has even sent a private post to me from Zoho. BUT - whenever I try to tag her in a post, her name doesn't populate. I've never had this problem before and I can't quite figure out how to fix it...
[Narysujto] ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216]
Hello, my company has a problem with sending emails to our customers. We received a few messages with the following content: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx@muzeum.torun.pl INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.218] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.218
Not Receiving Emails
Good Afternoon, All of my users are not receiving emails inbound from MailChimp. Newsletters I send out as syndication@enpointe.tv, thejetset@enpointe.tv and shawn@thetechshow.tv shawn@thejetset.tv are not being delivered to us. And any replies to these emails are not coming through. I know of many emails sent to shawn@thejetset.tv that have not been received and my email newsletter with the subject line: Subject: ❗*NEW* THE JET SET DELIVERY: S03E20 Was sent to myself at bobby@enpointe.tv and I
Zoho Backscatter spam email trying to prove account is hacked RAMSOMWARE
I have been getting emails from my own email ID threatening me that my email account has been hacked, And I need to make payment else the hacker will send dirty photos to all my contacts. The email is filtered to Spam folder. I checked my Sent box to find no email as outbound to myself. Checked CPanel for login time and IP. All are fine there. Checked all settings of our domain which are properly configured. This is surely Backscatter spam. I want to know is why the sender is still able to spook
Help me
Please help me with problem: 1./ Your domain vietro.com.vn emails are not delivered to Zoho Mail. The MX records of your domain vietro.com.vn are not pointed to Zoho Mail. View Instructions 2./ Configure correct SPF records to ensure email deliverability. The SPF records are not verified for vietro.com.vn. Verify SPF records
Error remote response 552 5.1.1 Mailbox delivery failure policy error
Hello one of my clients is having a problem receiving mails. I tried to send a mail to her address and got the following response: 552 5.1.1 <gbs@gbs.com.uy> Mailbox delivery failure policy error The email is gbs@gbs.com.uy The mailbox is at 77% of its storage. They need a solution ASAP since is it's main address. Thank you in advance, Marcelo Simonetti
Language
Hello Dear All, We have the problem with Georgian with Georgian letters, when we try to issue invoice translated into Georgia the system did't read correctly and shows only ????????.
Integration with the property portals for CRM
As a realty company, it is pertinent that we get integrated with different property portals to get all the leads directly into the Zoho CRM. Presently i dont find solution for the same.
[PHP] ZCRMModule::updateRecords() throws [INVALID_DATA|400] "body"
Full error: Zoho CRM Exception: (ZCRM\exception\ZCRMException) [INVALID_DATA|400] "body" (Array( [expected_data_type] => jsonobject )) Code: $record = ZCRMRecord::getInstance('Leads', '000000000000000000'); $record->First_Name = 'Test'; $record->Email = 'test@test.com'; $zcrmModuleIns = ZCRMModule::getInstance($module); $bulkAPIResponse = $zcrmModuleIns->updateRecords(array($record)); return $bulkAPIResponse->getEntityResponses(); I have no problem when calling ZCRMModule::upsertRecords(). The
where do I find my zoho code?
Hi guys, I need assistance. I'm trying to link my zoho account with my shopify domain and it's asking for my zoho code but I cannot find where it is with in my settings. Cheers,
Problem with e-mail contato@centroescolariachuelo.com.br
Trying to create the e-mail but is sending an invite. Can't find the e-mail on control panel and when i try to reset the password, sends an SMS to a number that i don't know How can i delete this email to create again? Thanks
Mail - saving attachments to Google Drive - corrupts files
I've been trying to use the "save to cloud" feature on Mail. When I save a file to Google Drive, the files are always corrupted. This has happened with .png, .pdfs and .zip files. Is this a known issue?
Can't verify DKIM (TXT dns record)
Hello. I manage my DNS record from Digiital Ocean. All of the verifications were completed, except for the DKIM. I copied the value and added it to my DNS records, as you can see in the attached image: I waited for more than 5 hours. Please tell me what else I can do. Thank you in advance.
Folder gone from webmail but visible in Outlook client **HELP**
Hello, I am missing a complete set of top level folder in my inbox. The folder is called "Instagram". How can this happen?? Its visible in Outlook but not in webmail...? I need this restored. Thanks.
I can't receive email from external address
Hi please, i need help, I created an account, but when people sent me email, they received this message: My account is: xxxxx@jockeyplaza.com.pe. De: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@jockeyplaza.onmicrosoft.com> Enviado el: Wednesday, 7 de November de 2018 15:18 Para: Belen Cabrera Asunto: No se puede entregar: PRUEBA ak47 rechazó tus mensajes a las siguientes direcciones de correo: xxxxx@jockeyplaza.com.pe (xxxxxxx@jockeyplaza.com.pe) El servidor de correo electrónico
Keep getting ResponseCode 421, 4.7.0 error
Hi there We've been getting this error message for weeks now whenever we send a group email to our staff many of whom have Gmail addresses. It's very problematic so we would appreciate it if this could be looked into? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 04 Nov 2018 12:16:33 -0800 from .... ----- The following addresses had fatal errors ----- [Status: Error,
Deluge IDE, intellisense, crtl+S save, etc. not working
Deluge IDE, intellisense, crtl+S save, etc. not working. What's up?
Fetch last record based for reporting
Can this be done? Please advise...Thank you! payment table: customer, billing code and payment information I need to fetch the last payment made into "Payment_Details" by customer AND each billing code for reporting so basically for each customer I need to get last payment made in each billing code I have many iterations of the code below and it's not working properly. IDList = List(); IDList.clear(); for each R in Payment_Details [Customer_ID ==input.Customer_ID] { PRec
State box connection points on the blueprint screen do limit the transition connections per state
You can't create more connections when you utilize all of 8 transition connection points on a state box. I guess that this limit is a virtual one caused by the GUI which has a specific number of IO points on the boxes. The rule on your KB page "Creating a Blueprint in Zoho Desk" says that you can connect up to 8 states to a specific state. In our case we have 5 states connected to the "Ready to Analyze" state so my thinking is that we should be able to connect a 9. transition into it because a state
Published site not found
My site is published. I get no errors when I click the publish button. However, when I copy and past the URL of the site, the page is not found. I get what appears to be a DNSR error. I'm not sure what the problem is. Site is www.moshiercleaning.com Thank you, Sydney
Outgoing Mail Blocked
Hello, can you guys please unblock the outgoing on one of my email addresses? Control Panel does not say why it was blocked.
CRM: Please, these features are needed right now.
Dear Zoho, It boggles my mind that these features are not implemented yet, while we've been asking for them for so long. So here goes nothing, once more: - Let us create actions based on email activity, such as opens, clicks, responses, etc! - Show the email opens from within the leads overview right away, instead of having us hover over the specific email - Let us set a standard font for the emails we sent out through the CRM ourselves - Let us set up conditions for automatic actions in Workflows
How to give access to user
Hello, I built a site for my organization. I am listed as an Admin. I used to be able to access the site, but now I can't. I'm told I need to get permission from the Account Owner. I'm logged in as the account owner and I don't see a setting for this. There is and Access Restriction setting, but my account does not allow for that. When I click on that option, I'm told to upgrade my account. I checked the settings for my user account in the Contributors section and I am definitely listed as an admin
My mail dosen't auto delete mails from inbox
Hi i have mails configured on outlook to auto delete from server after 5 days but it doesn't auto delete. i'm using POP and Auto delete feature in already turned ON in web mail. please help. URGENT. EMAIL ADDRESS: themiya@tjay.lk thanks Shanaka
Picture Corrupted
Hi support, Please look into this issue. It happened twice. Kindly advice accordingly. Please explain why the image will automatically changed to the blank empty white boxes?
Using Attendance Entries to Create Payroll
We cannot make use of Zoho People's Attendance entries to complete payroll without manual work. Attendance produces reports with "04:16" total hours but to run payroll we need this translated to the portion of an hour format of "4.25". I know we're not the only ones to encounter this issue. Has anyone tackled this dilemma and learned how to easily process payroll out of Attendance? Thank you!
Failed to deliver the emails, began today - DOMAIN_NOT_RESOLVED
Failed to deliver the emails, began today We have used normal emails for the domain @ hotprintind.com.br. Today, two hours ago began to give problem in sending the emails, the error message that appears is: DOMAIN_NOT_RESOLVED This message appears for any domain, I already tested the domains and they are ok. It seems to be a problem on the zoho server. Thanks for any help you can give me.
BLOQUEO EN CUENTA SALIENTE POR "La tasa de correo excedió el límite"
BUENAS TARDES TENGO PROBLEMAS PORQUE SE BLOQUEO MI CUENTA Y NO PUEDO ENVIAR CORREOS, SOLO PUEDO RECIBIR. ME PODRIAN APOYAR A SOLUCIONARLO Y DECIRME QUE ES LO QUE TENGO QUE HACER PARA QUE NO VUELVA A PASAR. MI CUENTA DE CORREO ES ADESA@ADESA.COM.MX QUEDO ATENTO A SUS COMENTARIOS SALUDOS
Unable to edit different Tab content from the Help Center
Hello there guys, When I try to edit the Help Center Tabs and it's content I get the following error message by the left panel: Reset your HTML customization to the default setting to customize the tabs. We've tried on different computers / different browsers (Firefox, Chrome, Internet Explorer) and we get the same error, we also double checked all our content blocking configs on the different browsers and we still get the same error... Please help us with the error itself. Kind Regards
Chrome/Firefox 404 when adding Ticket
This issue showed up today. When users click on the tab to submit a ticket, the page will load but then quickly change to a 404 not found. I have tried it on different browsers both at work and home and still the same issue. The original link address to the new ticket screen changes when this happens also. I've inlcuded a screenshot.
Recover Deleted EMAILS (Inbox, Sent & etc)
Hi Good Day, One of our employee did some inappropriate and unauthorized activities using his official company email ID. Once we came across we blocked his access by changing the password. However we assume there will be around 500 emails that are deleted from his account. We will really appreciate your quick response. Looking forward to hear from you. Best Regards,
Not receiving email from certain servers
I just opened an email account with Zoho - treasurebeach.info. I can send emails and I can receive emails form Google and yahoo, but I DON'T receive emails form other servers. One of them is returning the following error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: @treasurebeach.info Reporting-MTA: dns; db12.domeny.com Action:
Crashing when trying to save (Trigger=Webhook)
Hey all! Scenario: Created a flow triggered by a webhook that is attached to a button on my zoho crm leads module in order to create a module entry on zoho crm and fetch details from leads module. Problem: 1. Tested connection succesfully and received complete payload 2. Created flow and assigned payload which was correctly mapped 3. Click on SAVE BUTTON: CRASHES 4. Click on TEST AND DEBUG: CRASHES This only happens when trigger is a webhook.
Can't send email within same domain
Hi, I have configured MX records and seem to to be able to send and receive email fine. But I can't send email to other email within the same email domain. Eg, I can't send email from a@domain.com to b@domain.com. Keep getting Undelivered Mail Returned to Sender error returned email. The content as followed This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. [Email] INVALID_ADDRESS,
Unusual activity detected. Your account is locked from sending emails
Can any one from zoho team to assist us to un locked our emails.
How I can recover my password by domain verification?
Hi, I have a domain hosted here with email service called africanlabelinc.ca. I forgot my password and not getting verification SMS on my number. Is there any possiblity of restoration of account by verifying the domain ownership? Like we do in GSuite. This is kinda urgent
Data import stuck at "Uploading Import file..."
I have uploaded one file this morning with no problem. However, now I am trying to upload a second set of leads. The file in Excel97, with only 1000 records. After browsing to find the target file, I click next. At this point, the process goes to "Uploading Import file..." with a progress bar that does not advance. I receive the same results in IE and Firefox. Although I am running the free edition, the notes say I am limited to 1500 records per batch. I assume a batch as being a single import,
Schedule on Workflow not picking correct records
Hi I am new to Deluge and I was assisted by one of the Call Center guys to create a Schedule in my workflow. The schedule works fine except that the records that its emailing to my clients based are not correct. I have a date-time field. Based on the date-time field, i would want records only for THAT date and not to include records from the previous days as well. Below is the deluge script. Pls assist if(zoho.currentdate.getDayOfWeek() != 1) { sendmail [ from :zoho.loginuserid to :zoho.adminuserid
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