Can't add database
I don't see any options to import or create a database. I have attached a screenshot. I want to connect a Google Analytics profile. Thank you.
Can`t confirm domain name
My domain can't confirm. CHNAME and TXT records dilled. Help mi please. Time works against me....
So Question didn't work. Node.js question
I can connect, search and retrieve contacts and accounts with node no problem. So...... 1: What method should I use to update an account 2: What should be in the input? 3: What's the difference between post and put? 4: If this is in the documentation can you please point it out? Thanks Sample code: var input ={}; input.module = "accounts"; var data={} data.description="A Record"; sdata='{"module":"accounts","data":[{"Description":"Egham"}]}' //input.data=data; var id=2465364000000159031;
Email delivery issue
Hi, I have a green check on all every thing, image below But still i am not able to receive or send emails All the emails from zoho are showing in Queue however all the emails send from my other email to zoho are being rejected, Rejection msg is "Your message couldn't be delivered to md@thezoom.ae because the remote server is misconfigured. See the technical details below for more information"
Problem fetching images, and displaying in Creator App
I'm designing a mobile interview process application for my school system. Applicants can add a photo to their registration, but getting their uploaded image to display in another form was problematic. Instead of just displaying the image field value, I had to use: person.Portrait.replaceFirst("sharedBy","[MY USERNAME]").replaceFirst("appLinkName","fcss-job-fair").replaceFirst("viewLinkName","Registrants_Report").replaceFirst("fieldName","Portrait"); This allowed me to display the image in a Notes
HELP!! can't get email: ERR Service Unavailable *** error occurred on authentication *** Authentication failed.
I installed a new email client. Possibly it downloaded all the old email and cause a problem. But now suddenly I cannot download any email in the old computer. I have to use webmail which is still functioning. Can someone help fix this? POP< -ERR Service Unavailable *** error occurred on authentication *** Authentication failed.
All emails reaching to spam
Dear Team Without any reason all our emails reaching to spam ,i have cross verified with all blacklist check and no where our domain or ip is listed but still our mails reaching to spam ,so please have a look into this and do need ful .Domain is www.pick5cricket.com
Archived messages disappearing
Hey Guys Just testing my zoho account prior to going live and noticed that when I archive messages they disappear. They do not appear in the archive folder as they should and indeed as messages did when we opened the account last month. I can see the earlier archived messages but not the ones archived today. Are the zoho servers having issues? Does this happen often? We were going to use zoho for customer support but having second thoughts now. Thanks!
SPAM score test result (not problem, asking for help :) )
Hallo, i try some "Spam socre test" - it seems to be OK 10/10 for not SPAM. http://www.mail-tester.com/test-dlpv7&reloaded=4 But there is one warning in section "Spam Assasins likes you" DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid This negative score will become positive if the signature is validated. See immediately below. How can I fix it? Many thanks for help Jan Jindra
Mass emails going to junk folder but individual emails go to inbox?
I'm testing out Zoho and whenever i try and send a mass email the messages immediately go to the junk/spam folder and do not show that they are being sent from my outlook account. However, when i send an individual email it shows as sent in my outlook and is delivered to the inbox with no problem. I've talked to support several times and looked at the forums and everyone is talking about the mass email issue and i know support keeps recommending SPF adjustments that haven't solved the issue. My
Emails does not create tickets
Hi, I have the free edition and want to create tickets using the email. I've read the docs regarding emails and forwarding but tickets are never created, even in spam tickets view (and event sending a direct email from origin address). Any clues? Thanks in advance and best regards
Unexpected Server Error Sorry!
Hi Facing in error, unable to login Mail. Unexpected Server Error Sorry! Due to an unknown error that occurred in our server, the page cannot be opened now. Please try again later. Facing this error in both Admin & user Email ID. Domain : acharyamediaevents.com Able to access control panel but not able to access Email. Please check Screenshot. Please resolve it asap. Thanks
Formula Field with Pick list Fields
Hi, I am trying to create a formula field for the following: I have a few Pick list fields and each of those fields will be either "Yes"or "No". So when a field is "Yes" I want to be able to add 0.5 in the formula field so if I have 5 Pick list fields marked with "Yes" it should calculate to 2.5. Thanks for your help.
Zoho Projects integration
Hi! We have integrated Zoho Projects in Zoho Books. But we don't know how to sync data between Books and Projects. We have been reading docs but there are differences between Zoho Books and docs screenshots and options. This is the doc we have been reading: https://www.zoho.com/books/help/integrations/projects-integration.html#create-transactions I have attached as screenshot of our Zoho Books instance, we can only change the Integration Credentials but there is no sync options/information. How
'Edit draft' no longer working
Hi, As of a few days ago, we have suddenly been unable to edit ticket reply drafts. Just to be clear, here is the sequence of events: - A ticket is opened (no problem) - Click "Reply all", and the editor opens (no problem) - Begin composing a reply (no problem) - I save the draft (or it auto-saves) (no problem) - Exit the editor (no problem) - Click "Edit draft" to continue with the reply -- fails. The editor does not open (even though a blue progress line goes across the top of the screen, and the
Lost ability for Apple Mail to download my emails
Today I enabled 2 factor identification and changed my password. I'm not sure which change caused it, but immediately Apple Mail gave the message "Cann't connect to account "(my account name)". When I enter the new password I receive the message "Unable to verify account name or password". What am I doing wrong? Thank you!
All docs have disappeared in Zoho Docs
I just logged into Zoho Docs this morning, and all my documents have disappeared! It is now showing "No Items". I have not changed anything (I was logged on yesterday editing docs) and I do not use local sync. Where did my docs go??? Please help, I need access to the doc I am working on ASAP.
Fix Content-Type in emails
I have noticed if I view the original source of my incoming emails, I see the following ------=_Part_1410627_147770577.1522488015368 Content-Type: text/plain;charset="UTF-8" Content-Transfer-Encoding: quoted-printable However the text below is clearly in HTML formatting .. Below that section I see the following : ------=_Part_1410627_147770577.1522488015368 Content-Type: text/html;charset="UTF-8" Content-Transfer-Encoding: quoted-printable Is the same thing as above also in HTML formatting. Here
Wordpress plugin for creator is not working
Hi all, I can't get Wordpress plug in to work. I see it in the menu after installation, which means to me it was installed. When I click it, it will start but never finish loading. Anyone can give some pointers? Thanks.
URGENT SFP Error when sending emails
Hello, i am recieviing a boince back when i send emails out. When running a sender score check i get a SFP error, but this is new and never had an issue for the past year.
Comment mentions create new tickets on some departments
I'm the admin of our Desk setup and I have closed all of the notifications on 2 departments where also my account is a part of. One of them (the logistics department) still does get notification reminder tickets when one of the agents belonging to that department does receive comment mentions. The situation on the other department (the parts department) is more erratic and they do get tickets sometimes when mentioned in comments and then on some occasions no ticket is being created.
Purchase domain on zoho but still says trail on zoho sites builder
I have recently purchase a domain on zoho but it say your trail will expire in 10 days please hel even i am not able to publish my site it says an error occurred please contact support please help.
Your request can not be processed - new Department
Hello When I try to create a new Department I get the following error: Your request can not be processed I do not know how to solve it ... I've tried everything!
Fields not showing in report builder
Hi, I am not seeing several fields that I need to build reports. They are not multi-select fields, just look up and drop down fields. Found this from 9 months ago, but going to properties also didn't help. Thanks, Jeff
Converting date-time in RFC-822 format to zoho-date time format?
I am trying to convert the response from an api which is like 2012-07-17T13:41:01Z (RFC-822 format) to zoho-date time format.But on using toDateTime() function,the result seems different.The time part is always 00:00:00 but getting date right.Is there any other way to achieve the right time or date-time such that I can use it in my script? Or is there any need to change some settings with the platform?
Cuenta bloqueada gerencia@gersoips.com
Buenos días Por favor necesito desbloquear la cuenta gerencia@gersoips.com esta fue bloqueada por que excedio el tamaño del buzón pero ya se borro en un 90 los correos Si me pueden ayudar les agradezco mucho Mailbox Actions Saliente deshabilitado Entrante deshabilitado
Email with invalid size in my mailbox.
I am using Zoho's POP server to accept emails in my Gmail account. Emails sent to my address with domain @chira.ga are working fine but when I receive a mail at my @Chira.gA domain, I get the following message from google. A message in your account ***@Chira.gA was listed with an invalid size. It has been left on the server. Thanks, The Gmail Team Can Zoho guys fix this bug on their backend?
DKMI verification fail
Hi, I followed the instructions to add DKIM, but it is failing with CPanel. Any ideas on why it is failing?
ERROR_CODE :550, ERROR_CODE :Rejected sender
Dear Zoho-Team, I try to send an email to a person (an official one) with whom I already communicated before. Unfortunately I get now this error when I try to send a Mail. In the last days I got this error message several times, while sending emails to different people. I am not sure, what is exactly wrong. Can you help me please? Best Vika
Cannot forward ticket response in Zoho Desk
If i reply to a customer's ticket in Zoho Desk and hit send, I cannot do anything to the ticket until the customer has replied. I cannot reply to my own response and send additional information, nor forward my response to anyone else (internally or externally). This is very frustrating and makes it very hard to follow up with the customer if they have not responded yet.
URGENT! TEMPLATES DISAPPEARED. PAYING CUSTOMER
Hello, All my templates disappeared from the TEMPLATES folder. For a long time it was showing number 16 as if I had 16 unread templates. All of them were read of course, but it didn't bother me. This morning templates disappeared. PLEASE, RESTORE TEMPLATES ASAP. THEY ARE EXTREMELY IMPORTANT FOR MY BUSINESS.
Problem with email : Mail Outgoing blocked financa@topstandart.al
Your account financa@topstandart.al has been blocked due to security reasons. Block Type: Block Type: Mail Outgoing blocked. Unknown Click here to read about our usage Policy.
not use email
Dear ; Zoho During one week i am not use email, a few send email, but ı am not send email.. Plaese help me... my email: mehmet@izoyapi.com
Unable to upgrade from Zoho Social Free to Standard
I had the Standard version of Zoho Social this year. My subscription was about to expire and I needed to update my payment information. I updated the information, but kept getting an error message. So, I downgraded to a free account and then tried to upgrade again. I'm getting the same issue. Here is an image of the error message. What's the fix? I've emailed payments@zoho.com as the gentleman over the phone told me to do, but haven't heard back from them yet. It's important that I can get back
How to remove duplicate accounts?
How to remove duplicate accounts? Scenario - I am encountering problems with the accounts module. I have got the list of accounts lets to say 100 in accounts module I'm able to see the count as 100 but while creating the report it shows the count as 115. After extracting the report it shows 15 as duplicates. Can anybody help me out with removing these duplicates and why does this problem occur? Regards, Sajjad
Zoho one- adding app problem
Hi there, Each time we add application to our company assign to them users end up with the free version. I read the article about how to add them and we do everything by the book I think. Our company is paying for Zoho One so shouldn't we have paid/better version from the start? Cheers Dom
Link cards from Firefox
Back story: I migrated from Evernote a few days ago. Although I use other Microsoft services, I've never got on very well with OneNote. I use Firefox on my PC laptop. I've added the "add to Notebook" extension. It works beautifully for sending full pages, or Reader formatted pages to Notebook. Sending links to create link cards, however, doesn't seem to work at all. If I use the tool to save a web page and select "create link card" it just creates a full web page card. And it won't let me put it
Please reset my Evernote to Notebook transfer, expired access
The transfer of my Evernote has been stalled at 98% for a whole week. And now the access I have given Zoho to my Evernote account has expired. Evernote says Zoho has last accessed my account on 2018-10-21 which is last Sunday. Is it possible to reset the transfer, and let me allow access again? casanova[at]tutanota . com
Can Send Emails But I am not Receiving emails in Zoho Account
Hello, i am using mozilla firefox to access my e-mails in my Zoho account. Since few days, I can not receive any mails, no mails in Inbox, and nothing in all other folders. But I can send emails without any problems. Can you help me please ? Regards, Rinaldi
python api 2 zohoCRM
I spend many hours with trying to create simple python api v2 for zohoCRM. Now i think that it is impossible. In this moment i have main question: 1. Why should i have domain and redirect ult for use api? I wont just write console app. I dont need domain or web app with urls. What can i do in this case?
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