Favorites Do Not Sync
Hello, Anyone else having issues with your Favorites not synching to all devices? I marked a note as a favorite on my iPhone. It shows up in the web interface but not on my iPad. Thank you, Brian
Problem with Code Snippets that use JavaScript
I have trouble every time I attempt to add a code snippet that includes JS. Can someone please tell me what I am doing wrong. Lets say I want to include the code used on this codepen: https://codepen.io/ritz078/pen/LGRWjE I have tried a few things, but it should work in the following format, right? <!DOCTYPE html> <html> <head> <style> add css code here </style> </head> <body> add html code here <script> add JS code here </script> </body> </html> but it doesn’t. I get the following error when
Cuenta Bloqueada
Buen día tengo un problemas y es que la cuenta no me deja enviar ni recibir mensajes, ya borre mensajes y aún asi no me permite me podrian colaborar por favor
Using Zoho Subscription API(integration with Zoho Creator) issue with VAT/Tax
Hi, When I try to use the native integration in Zoho Creator to create a customer in Zoho Subscriptions it will not allow me to set anything to do with VAT or Tax for the customer. It returns: {"message":"Invalid Element is_taxable","code":8} My ZS organization is in test mode. Please let me know why this is happening. Thanks, Damien bcCloudTech
Reduzi o tamanho da caixa, mas o e-mail continua bloqueado para recebimento e envio
Recebi uma mensagem de que meu e-mail estava grande e que seria bloqueado. Limpei os arquivos e mesmo assim, o e-mail não voltou a funcionar. Como é um e-mail corporativo, preciso de solução urgente! Obrigado.
Email Service Is Crashing all the Time
All Emails are Crashing all the time.... Error shown is unable to reach the server. Please check your network connnections. Please help me how to resolve it..
IMAP Is very Slow
I am using Bat v 7.4.16 the problem is that when i open my email . Its takes forever to load the email content. Most of the time it doesn't load as well.Here is the output from my mail client !9/1/2018, 15:03:22: IMAP - The server didn't reply anything to TImapDownloadFolderContentsAutoIdleRescan_Task command in 90 seconds 9/1/2018, 15:03:27: IMAP - Disconnected I cant view my old emails because of this...
Chart.js load problem
I am trying to utilize chart.js in my zoho site. I can not get anything other than a blank screen. Using code from the chart.js website: http://www.chartjs.org/docs/latest/getting-started/ I first tried to put all three sections in the code snippet: <canvas id="myChart"></canvas> <script src="https://cdnjs.cloudflare.com/ajax/libs/Chart.js/2.4.0/Chart.min.js"></script> <script> var ctx = document.getElementById('myChart').getContext('2d'); var chart = new Chart(ctx, { // The type of chart
Zoho Doc Broken after Moving/Renaming Folder in Windows
Hello, I use Zoho's desktop app for Windows 10 to sync documents across multiple compuiters. These folders have Excel as well as Zsheet files. Moving or renaming a folder in Windows (synced using Zoho app) breaks the link to Zsheet documents. I have lost multiple documents because of this and its getting infuriating how Zoho's app handles Zoho Doc files. Non-Zoho Doc files (such as Excel, images, etc.) are all fine. Please tell me how do I recover my lost files. They are not visible in trash as well
535 Authentication Failed when trying to send email from sSMTP
Hi, I am constantly getting "535 Authentication Failed" but the username/password supplied is correct. Config/Log below. Two-factor auth is disabled. Any ideas what could be wrong? Config # # Config file for sSMTP sendmail # # The person who gets all mail for userids < 1000 # Make this empty to disable rewriting. root=response@pracevdigitalu.cz # The place where the mail goes. The actual machine name is required no # MX records are consulted. Commonly mailhosts are named mail.domain.com mailhub=smtp.zoho.com:587
Some e-mails to my new address are Bouncing back
E-mails to me are bouncing, but not all of them. Is this just because we've only set up our account today and it takes some time for the server to recognise everything? We have two user accounts and both are receiving some emails and some are bouncing. We've just signed up and paid, so I don't want this to be a continuing issue.
Content is not available. Please try again after some time.
It starts with 'Ah, Snap! Something went wrong while fetching the thread. Please hold on for 5 seconds'. Then it changes to 'Content is not available. Please try again after some time.'. I have this on several tickets now. What's up? BTW, there was an email about 'Content is not available. Please try again after some time.' and you answered the person 'This has occurred as the primary contact of the account has disabled his account. Please go to Setup->Company->Edit and make yourself the primary
can not add domain
hi, someone help me solve this problem? This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Zoho PageSense share links don't work
Hi, It seems the URL that the Zoho PageSense share feature gives don't work. Looks like it's displaying a http:// link when it needs to be https:// in order to work properly. Mark
(URGENT) Not receiving any incoming mail
Hello Team, Today I figured out that no emails are getting delivered to my inbox. But I'm able to send outgoing emails successfully. The email I'ds are; info@5hop.net eur@5hop.net (alias for the above I'd) Request you to consider this on URGENT basis. Thanks Sri Ranga
My incoming emails marked as read
Hi. Previously I had the same situation but id disappared suddenly as appeared and I couldn't fix the reason. Problem is that my incoming emails are marked as read after some time (few minutes). My email clients can't be that reason because I've turned them off for some time. My colleagues that are also on my domain don't have such problem. I didn't do any configuration changes to my account when this problem appeared. So what can be the problem? Regards, Ievgen Babii.
Problemw with outgoing emails
Hello, last month I´m still more and more receiving error messegaes regarding my outgoing emails, such this: 1. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 06 Sep 2018 07:32:23 -0700 from kancelar@aknett.eu [kancelar@aknett.eu] ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <pohledavky@akspol.cz>, ResponseCode 450,
Changes made on web client don't reflect on Desktop Client
Whenever a file is deleted, uploaded, moved or copied, on the web client, the changes don't reflect on the desktop. Trying to resync the folder seems to do nothing.
lost e-mails
today for one of the @colorex.lv domain users lost e-mails. Zoho system asked for password, but password wasn't changed. After resetting password and connecting to web interface there was no e-mails since beginning of 2018. year. Please recover from backup nikita@colorex.lv mail box. Huge thanks in advance!
TypeError: Cannot read property 'value of null Error
What is the issue with this. I have tried other browsers and deleted and update Java.
Unable to process your request
I try to add "New Holiday" in Zoho Desk, but I can add just a few of them then I got the alert that "Unable to process your request"
HELP! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I can't send mails anymore! The reason is in the title? What I have to do unblock the outgoing mails? Please help! Thank you in advance!
PDF file unable to open in Mobile iOS App
Hello, we cannot open PDF Files on Mobile devices with iOS.
Unable to open/preview docs since today
Hello there Zoho Support! Since today We're not being able to visualize/open any document directly from our Zoho Docs repo (.zsheet, .zdoc, pdf, etc) Is there an issue currently with the system itself? (We are able to download them tho' but it's not usable for us since we need to it collaboratelly on the documents themselves) Please your help with this issue (I've attached an image with the problem itself) Kind Regards
Note Formatting Changes After Viewed From iPhone
I have Zoho Notebook on my MacBook and iPhone. I format my notes on my MacBook, but after viewing them on my iPhone, the formatting changes and removes all the blank spaces, which then syncs to the MacBook version into a jumbled mess of words. I would like to be able to view the notes on my iPhone in the same formatting as I set it up on my MacBook. Refer to screenshots.
Android app - reply to ticket not working
I am trying to reply to a ticket from within the android app. I can compose the reply, but when I try and send, I get the message "Some error occurred while processing. Please try again later"
Zoho Support Notification Issue
Hi Support, Previously, my colleague (agent) was able to receive notification such as receiving ticket reply or adding a comment. However on the 29th Aug 2018, he stop receiving any notification from the Zoho desk. Below are the attachments regarding the configuration and the notification panel which he stop receiving the notification. Appreciate you would assist on this matter. Regards, Winson
Domain not resolved
I can send any mail email, but I couldn't receive it any. I try sending from my gmail account and it said "DNS Error :Domain not resolved". Can anyone help me with this matter. my mail is : zakarianassef@sportology-eg.com Thanks.
Zoho mail login problem
Every time I open Zoho mail wab page it doesn't auto login. I have to manually login every time. After starting two factor authenticator option, the problem becomes worse. Now every time I want to login I have to give the authenticator code as well though it says it will not bother for 180 days. Hope Zoho IT team will find my account problems and fix it as soon as possible.
How can we record a payment of a Bill or Purchase Order (PO), without
put the merchandise as "stock on hand" (received)?
Hello Support. Most of the time we pay the orders in advance to our suppliers and the delivery/arrival of the goods to our warehouse, need some days. We know we can record single payments (in Payments Made) but they won't be linked to the PO or Bill,
Mail Sending Failed and No Notifications again
Hello, im using zoho mail for wordpress and sudenly cant send any emails, also not receving any notifications about received emails. My email is info[at]vnotransfer.com
I want to run a comparison across attributes that can be selected by a user during profile creation
I have an application having two forms, one seller form with a list of attribute and the other a buyer form with a list of attributes. I want to create a compare function such that once the buyer uploads a form with any matching attributes to that of the seller, a notification (email and SMS) goes to the seller
DKIM is not work in godaddy
DKIM is not work in godaddy idk why
This domain is already associated with this account
Hi Team, I am adding a new Business mail ID for the domain that I have purchased recently in donweb.com, it's http://cfachelogistic.com/. But once I trying to set it up in ZOHO mail ITS saying * This domain is already associated with this account "b*****e@c*****". Sign in But it is freshly purchased domain please remove old expired domain linked to zoho that previusly someone may used, So that I can use it now. Regards, Victor Dionisio Minaya vdionisiom@gmail.com
Zoho Sheets Capabilities
Hello, We are running into a lot of separate difficulties using Zoho Sheets within the WorkDrive, as there are many capabilities that are not accessible in the WorkDrive version of Zoho Sheets. The two problems are we have run into (so far): 1. You can't create and use forms from a sheet. This has significantly hampered our data collection abilities. 2. The "locking cells" has not really worked at all. The only thing we have been able to do is lock cells for everyone in a document, including the
Unable to Submit a Request (for support) and what happened to Live Chat?
Hi, Is it just me or is it no longer possible to get live chat in Zoho Projects for support? Also, I can't actually use the Submit a Request form in the 'Need Help?' section as I can't type in the boxes! Mark
Blank lines not respected in iOS 11 (iPhone).
My Zoho Campaigns email is formatted with a blank line between each paragraph. This displays correctly in all tested browsers on the desktop. But on the phone, in iOS 11.X, there are no blank lines so the email looks awful and unreadable.
OptimaDevelopers.com email problem
Dear Support, We recently changed our hosting. In the new hosting, we changed MX Records, SPF & DKIM Records appropriately. On third party tools, DKIM records seem valid but not able to verify on Zoho Control Panel. Please help. SmallBestOriginalRemove
Email Sending delay in wordpress website
Dear Concern, I am using Zoho mail plugin for one of my wordpress website. Zoho handles all the email delivery of the website. I have integrated Eventespresso with my website. Whenever a user registers in the website, he gets a notification via email. Sometimes it takes 4-5 minutes to receive the email and sometimes it takes 1-2 hours to receive the email. Would you please tell me where to look for the problem? Regards, Hasib.
Correct Nick Name or Full Name not appearing in emails sent out
Zoho Email: Below is the Setting home page , see the User name (blue arrow): Go more deep in Personal Information, again see the user Full name & Nick name set (blue arrows): NOW THE PROBLEM......when drafting new email or whatever email going to recipients....see what name appearing as sender (red arrow) : Adamantly...Zoho email showing the original....very very original name that was used while generating email ID. NO WAY TO CHANGE THIS NAME.....ANY SUGGESTIONS?? Have tried all possible ways,
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