File upload in Workdrive
I am trying to get all the files and folders from dropbox to Workdrive with same folder structure. Can someone help me with which actions should I choose?
CRM is shut down.
Weekly Issue. Every button is shut down. Record cannot be saved. Stability is a joke.
Zoho Books: Please ensure that the "description" has less than 100 characters.
I have this code written to convert Quote into an invoice and keep getting an error even while saving the code. Error: Please ensure that the "description" has less than 100 characters. // Replace with your actual organization ID and connection name org_id
An edit in Sheets is not being updated in CRM
An edit in Sheets is not being updated in CRM. Does the Sheet need to be manually re-imported?
invite Guest has disappeared
hi It was there yesterday. I can not see a reason. Not other other than below.
What is deploy conflict: module field(s) is more than the length of the mapped fields in the production account.
Hello I am trying to deploy changes to our Quotes module from a Sandbox to Production and my subform is erroring with "module field(s) is more than the length of the mapped fields in the production account" We can't figure out what is causing this error.
Zoho Desk Time Entry Created Trigger
I have a flow that has been working for months but now the Time Entry Created Trigger from Zoho Desk is no longer working. Can some one please help?
Two footers in dialogue module
This makes the design look messy. We just want one. We would also like to customize the things that we want there.
Issue with Job ID Display in Quick View (Card View)
Dear Zoho Support Team, We are experiencing an issue where the Job ID field(field type is Number) value is not displaying in the card view of our Quick View setup. Although the Job ID has a value and is correctly displayed in the detailed view, it does
Zoho Writer and Workdrive
I am finally making the last major step into the Zoho One realm (been for 5 years) by migrating from Google Drive/Docs/Sheets. I'm fairly happy with the other apps, but Writer got me concerned in the first few days of using it. I installed the Writer
People 5.0 widget and API questions
While creating Widget for People 5 I found couple issues that I can’t find answer on my own: 1) How to get leave requests according to this API https://www.zoho.com/people/api/get-records-v2.html. I tried: requestData = { "url": "https://people.zoho.eu/api/v2/leavetracker/leaves/records",
Template Linkage invalid
I am trying to add a website linkage in our Inventory Template. When I click preview template, linkage is clickable, while I try to export , the linkage is being invalid... Is this a bug in PDF exportation?
Issue Uploading Attachment with Zoho Mail360 API using Deluge
Hi everyone, I'm trying to upload an attachment using the Zoho Mail360 API in a Deluge function, but I'm running into issues. Here is the documentation I’m referring to: 🔗 Upload Attachment - Mail360 API According to the docs, the upload is done with
Unable to Access cPanel - Site Can't Be Reached
I am unable to access my cPanel at the following URL: https://mailadmin.zoho.ca/cpanel/home.do When I try to visit the page, I receive the message "This site can’t be reached." I have attempted to clear my browser cache and use different browsers, but
Zoho Assist: soft focus remote image (remote is macOS)
Hello Scenario: - Technician: macOS Sequoia - User: macOS Sequoia - Problem: The image on the technician side is a little blurry. I can describe it only as "soft focus". No changes to color quality of remote screen resolution make any difference. But
Zoho Flow Debugging
Hello I built a custom function that takes input via a webhook trigger into the flow. The custom function has input as strings and I have one single line that info each of the variables to debug. However, for each of the tests (instances of webhook triggers)
Zoho CRM Crashed when opening a lead
I have a group of new people that have downloaded the Zoho CRM app onto their phones. They can access the app and navigate, but when they go to open a lead under the leads module the app instantly crashes. They are able to access these leads from their
Improper code format
Hello, I recently switched to the new Deluge editor in Zoho CRM and I am editing an existing script but it returns an error: Improper code format Correct format : <return_type> <category>.<function_name>(<type> <arg1>, <type> <arg1>,...<type> <arg50>){
RE: Webhooks not working in application
Hi everyone, Is anyone else experiencing issues with webhooks in Zoho Creator today? All of our webhooks—across multiple flows, applications, and forms—have suddenly stopped working. We're consistently getting the error: "Internal Exception" We've double-checked
SalesIQ Zobot - can't get "Card Wait Time" to work
In Zobot, in any "Send Message" card, there is an option to enable "Card wait time." It gives the option of pausing for between 5 to 10 seconds. I've tried it numerous ways, but I cannot get this function to work correctly. Zobot always zips right through
Can't get TFA to work properly
I tried to get TFA to work with not success. I downloaded the Oneauth app but never seemed to receive the push code. Every time I had to switch back to log in with password. I wanted to get TFA to work, but I never could. Ironically, despite all the problems
Unbale to send email from my zoho account
Hello Zoho Team When i compose my email and i press "send". It refuses to go and rather prompts an error message stating "Unable to send message; reason 554 5.1.1 Mail sending blocked for the domain(s): [pass24-sas.com, elitiscameroun.com] How can i solve
My account can't click on any menu options. Non-responsive. Only will let her open and log-out. Please Help!
Hi, our company recently switched to your email service. Our accountant cannot get any of her menu items such as contacts, calendars,notes, tasks, or even settings, apps or anything to respond. You click and nothing happens. It will let her log-in and
Zoho Creator - App Layout vs. Desktop Layout
Hi There, Although the idea of an iPad or iOS app for accessing any Creator app is great, the current layout lacks GUI usability, similar to Zoho CRM. It would be beneficial to integrate CANVA for designing different layouts, making them more visually
Users don't have access to WhatsApp chats
Dear Support Team, I hope this message finds you well. We've recently implemented the Business Messaging feature, leveraging WhatsApp as a primary channel for customer communication. However, we've encountered a critical issue that's hindering our operations.
Creating a Quote from a Deal and populating the data
Hi I have tried many ways to get a way to create a Quote from within a Deal and have it pull the Deal data over, but none have worked. I have the following ode that Zoho provides, but this fails and refuses to save. I am not a developer, so writing code
inability to apply filter on zoho sheet
I've been unable to apply filter on zoho sheet for the past two days..please help out
Issue Loading Dynamic Table Fields in Zoho Writer
I am experiencing an issue while configuring a repeat table in Zoho Writer. When attempting to insert a dynamic table, I receive the following error: "There was a problem loading your dynamic table fields. Please try again in a while." I have already
Work Flow
I have a subform inside a form I have a workflow on the form that is suppose to populate the Full Fault Box with input in the other fields. The script that I wrote is putting null in the box but it should never put null. Can someone tell me where I have
Video Preview
We have a heap of video's in Workdrive but it appears I can't preview them I have to download which seems a bit silly given we could on D-Box before moving to this system :-|
Zoho's Webhook Service Generates "SSL Handshake Error"
Zoho's Webhook service/agent is generating "SSL Handshake Error" and is not reaching our listening endpoints. This indicates that Zoho's Webhook agent is unable to recognise valid certificates on the listening application. The endpoint can be reached
Appears on excluded pages with "1 Minute" trigger, Zobot
I'm posting this from Japan. Please forgive my poor English. The page to be displayed is set in “Custom visitors” under “Choose bot audience”. I set “1 Minute” as the start trigger and want it to start only on the page I want to display, but even pages
How to Set a Default Bot (Zobot) to Appear Automatically on My Website?
Hi everyone, I’ve configured a bot (Zobot) in Zoho SalesIQ that is already working properly through WhatsApp. However, when integrating it on my website, it doesn’t show up as the default option. Instead, the traditional live chat appears first, and the
Zoho Mail is stuck on loading screen
Hi, When we try to log into our Zoho Mail it gets stuck on a loading screen saying; 'Loading...[email address]', but it never actually loads. This is happening on our Google Chrome, which is the latest version to date at this time. Zoho Mail is working perfectly well on Internet Explorer and it's only happening on one computer. Any help is appreciated. Thanks! Kind regards, A.
URGENT: Vote Here to Fix the Terrible Hebrew Translation Once and For All! | דחוף: הצביעו כאן כדי לתקן את התרגום העברי הנוראי אחת ולתמיד
By the grace of G-D. Fellow Hebrew-speaking Zoho CRM Users, Have you noticed that Zoho has "updated" the Hebrew translation again? Somehow, they've managed to make it EVEN WORSE than before! Just when we'd finally memorized what each poorly translated
Yahoo.com emails rejected when using Zoho Writer
I am using the mail merge feature in Zoho Writer which I assume uses Zoho mail to send out emails. Every time the email address is a yahoo.com address, it is rejected as an error 1322 - "soft bounce". I see that over the years there has been problems
Zoho Surveys CRM Integration not loading
I'm having trouble with my Surveys/CRM integration. I have 18 form fields mapped, and it is no longer allowing me to add/edit/remove fields. Whenever I click save, the loading bar moves to about ~75% and does not progress.
202 Certificate Invalid Error
Getting the following error in the frame that shows my mail on all categories This webpage is not available The webpage at https://zmail.zoho.com/mail/index.do?top=false&reusewms=true&istp=zb&zburl=https://mail.zoho.commight be temporarily down or it may have moved permanently to a new web address. Error 202 (net::ERR_CERT_AUTHORITY_INVALID): Unknown error.
Zoho Calendar Widget won't show events
Hello, on all my recent phones I had the Zoho Calendar Widget with the monthly overview and the event overview directly next to it. On my new phone though I can't manage to use it that way. Every time I'm choosing the Widget and drag it to the home screen,
Emails sent via Zoho CRM not showing up on Reports
Usually when I send emails via Zoho CRM, I can see the total number for the day/week/month when viewing the reports. For some reason my emails this week are not all showing up there. When I go to the Lead/Contact I can see the emails there however. Of
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