CANNOT RECEIVE EMAILS
Hi i can no longer receive emails all of a sudden can someone please help? here are my details downtownmidgar.com.au. SOA 3600 ns1.netregistry.net. dmain.netregistry.net. ( 2017030404 ; Serial 86400 ; Refresh 7200 ; Retry 3600000 ; Expire 172800 ) ; Minimum downtownmidgar.com.au. A 3600 23.227.38.32 Remove / Update www A 3600 23.227.38.32 Remove / Update store CNAME 3600 shops.myshopify.com. Remove / Update zb14885466 CNAME 3600 zmverify.zoho.com. Remove / Update downtownmidgar.com.au. MX 3600 mx.zoho.com.
Unable to Receive E-mail 550 Error
My MX Records for my domain theinnocentbystanders.com appears to be correctly pointed toward Zoho mail. But I am receiving this error message from my domain host: Mis-matched Glue The glue provided by your nameservers does not match the IP(s) provided by the MX records authoritative nameservers. This may result in intermittent delivery problems. The remainder of this test will focus on the authoritative answer. The mis-matched records are: The following MX record IP(s) have proper PTR (rDNS) records:
Cannot edit site
I can not edit a shared site, I already sent notification mail where they give me access to the site, but in the applications in zoho one does not appear my profile for zoho sites. I'm assuming my account has a bug, the same thing happened for zoho crm but support fix it. Sharing sites: 1seguros.mx, IONTEC.MX problem site: 1seguros.mx captures
Error occurred during account creation
An "error occurred" when I tried to create an account. According to the error in the network response, it is "ResourceException: AS102: ResourceException: AS102: SPAM". Could you please approve my account creation? Thanks, Aaron
Error Occured
An error occurred trying to create a mail account for one of my domains..... is this common, i have seen many complains on this. Anyone know how to overcome this.
Account Inactive
Hi, Please Urgent help needed! when I tried to login into my account info@workapay.com it returns "account inactive"'. please how do I get my account reactivated?
Can't send an email
Hi there, I can receive emails but I can't send off an email. Please assist, not sure how to address this issue.
mails are bouncing even the mail address is correct
i am copying below the msg i receiving from other receiver back as bounced even when its a regular and active email address. everytime we are facing these kind of errors. kindly rectify it on immediate basis. thanks. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. ERROR_CODE :550, ERROR_CODE :Invalid Sender [502] YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sat, 09 Sep 2017 05:42:40 -0700 from accounts@alliancegulf.com
POP and IMAP don't work
Hello, we have addressed authentication issue with POP and IMAP with all of our email addresses in our company. I tried to disable MFA, I tried to use different clients (Mail app from Apple, Microsoft Outlook), but without any success. This problem appeared 2 days ago and until then we are able to login sometimes, but only for a few minutes, then the problem appears again. Are there any problems on Zoho side or can you help me fix this issue? Thanks a lot, David
Authentication Issues with Zoho Mail and Nylas Email Client
I keep getting the error message you see in attached photo everyday. It's pretty much present about 70% off the time. I'm not for sure why, but my Zoho account is the only one having this issue. Any idea why?
GST rate not proposed in orders, based on Item's GST rate
Hi, The GST rate entered on an item is not being picked up in Sales/Purchase orders. Ideally, it should pick up local/IGST rate from the item based on the party's state of GSTIN. This is making it bit cumbersome to enter orders. Can this be fixed quickly? thanks -Vallabhan
Where is the Zoho Support
Zoho what is happening???? Having no access for nearly a week to the mail server via my Iphone and Macbook and following three help messages and a positing on the forum (didn't appear). I still have no feed back on what the email issue is that i have. Please help Mark
Event Location not navigating to the Map application in ios mobile
Hi, We have created an event in Zoho CRM with location details. In android mobile application, the created event has the location details with the link which redirects to the Maps application for the mentioned address. The same if we tried in the Apple IOS application, the link to the location is missing and is not directing to the mentioned address accurately. Can you please assist me in resolving this issue? Thanks for your time!
Outgoing mail blocked
Hi I have two users who have outgoing mail blocked, can these be unblocked please Mark@ Ian@ Kind regards
SMTP error from remote server for RCPT TO command, host: smtpin.zoho.com Mail rejected by destination domain
Hi I got this issue with some emails form @gmx.de This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: <myaccount>@zoho.com: SMTP error from remote server for RCPT TO command, host: smtpin.zoho.com (165.254.168.100) reason: 541 5.4.1 Mail rejected by destination domain --- The header of the original message is following. --- Return-Path:
Connecting to zoho mail thru Outlook email client is presenting issues since yesterday
Any problems? Is happenning more often and with different domains and users. Outlook shows the POP UP window asking for the PASSWORD.
can not recieve email but can send email to others
Hi zoho support team, can not receive other email to my inbox please check my issue.. My email id:admin01@cartzapp.com Thank you
Regarding verification of doamin
in the domain dypacademy.com the domain is verified but the page after it is got stuck up...please help...pl reply to pk@aptacads.com
Invitation emails won't be sent
Hi there, When inviting a new user from our Zoho Desk, the invitation email doesn't get sent anymore. I've changed the texts in the template, but still no result. To check if there was any issue with the recipient, I sent a test invitation to a dummy account in our company and did a mail trace. The invitation was never offered to the account, so it looks like something is going wrong on the Zoho Desk side. Can someone help me solving this issue?
Mx settings and 123 reg
I have set my domain registrar server settings at 123reg to: @ MX 10 mx.zoho.com. @ MX 20 mx2.zoho.com. @ TXT/SPF v=spf1 include:zoho.... And yet am still having the following error when trying to send/receive email: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. admin@hitwiki.site INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :sender rejected Received:from mail.zoho.com by
Problem with office express
Hello Since this morning I have problem with using Office express and XP. This is the message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'my actual domain name', Server: 'smtp.zoho.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F I saw a similar topic 6 months ago (https://help.zoho.com/portal/en/community/topic/problems-with-sending-emails-using-outlook-express)
I Cannot verify my domain?? Please help
Hi, I have tried CNAME, TXT, and HTML method to verify my domain but still not working. Please help
Zoho Creator App Restore from Backup Does NOT Work
Thought I'd get this out to the forum in the hope we can shame the Zoho team into speeding up the resolution:)...and perhaps where others have had the same issue and have discovered a workaround to avoid the manual updates required... When you restore an application from a previous backup, the following elements are NOT restored, which can lead to significant manually updates being required to fully get the app back to the previous state: 1.All Report Restrict Visibility settings are lost - any reports
can not receive emails, 553 relaying error
Dear sir, I have a domain kutayzorlu.com both of the mx records are full filled. mx.zoho.eu , mx2.zoho.eu SPF DKIM all configured. Could you please inform me, what is the reason. ? "" Message not delivered There was a problem delivering your message to me@kutayzorlu.com. See the technical details below, or try resending in a few minutes. The response was: 553 Relaying disallowed Final-Recipient: rfc822; me@kutayzorlu.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.eu. (31.186.226.32,
"ocorreu um erro"
Olá! Ao clicar em "SIGN UP" , aparece a mensagem: "OCORREU UM ERRO". E não consigo dar sequência nos meus emails. dominio: www.terapiamagnetica.orgfree.com Desde já agradeço a atenção.
One Email Account is Blocked - no idea why.
Hi - I am having the same problem many others are having. It is a new account/domain. I've set up the domain 'compliancetraining.com' and added a couple of users-all but one is working fine. The most important email 'matt@compliancetraining.com' is disabled/blocked - the others are working fine. I had previously used the matt@ email for a CRM trial - which I've since deleted - so I'm not at all sure why this (if this is the reason) would block my account. PLEASE HELP ASAP. It is vital that I get
Unable to send Zoho email, but able to received
Hi , I am able to receive emails, but unable to send emails. The issue is there from web , also in the outlook client that I am using. Any solution for resolving this issue ? Regards, Paul
CRM Template Add Link is missing Selected Text option?
I am sure it was there when I was using CRM Plus. Now I am using Zoho One and it is gone. General Signature has 3 fields when creating a link. Selected Text, URL & Title (Tooltip) In Template adding a link only has 2 fields. URL & Tooltip. Button has all three but want a link not a button. Am I missing something or is this a bug or limitation or ...? Regards, Glenn
Get Contacts with Multiple Organization
Hi Is there's an option to capture the specific Contact if it included on multiple Organization
Image Choices not showing in IE
I have created a form with image choices which is working fine in both Chrome, Safari, Firefox. But when viewing the form in Internet Explorer the images are all broken. Link to my form below: https://forms.zohopublic.com/citysuper/form/TimeonPaper/formperma/jf638hg53g3e1326f42CJ051d Could you please advise how to fix this? Thanks. Carol
Unable to send mails.
Hi sir/ madam , I am unable to send emails, i am getting a message unusual sending activity detected, please try after sometime. My email is mkodekar@zoho.com
As a security measure, you need to link your phone number with this account and verify it to proceed further
Hi, I can't seem to gain access to my zoho mail account. I'm being asked to verify my account with my phone number but my password is not letting me proceed. It's right though. Could someone help out? Thanks.
Cannot create a new user
I cannot create a new user. I get this message from numerous tries from different locations: Unusual activity detected from this IP. Please try again after some time. Please help fix this issue. Thank you- Jon
Invoice API: Invalid Ticket Passed
Hi, I am trying to use the invoice API and presently am trying to view the list of active items. Following is the code <form method="GET" action="https://invoice.zoho.com/api/items?apikey=[APIKEY]&ticket=[TICKET]"> <input type="submit" value="Submit Request"> </form> I get the following error: <Response status="0"> <Code>14</Code> <Message>Invalid Ticket Passed</Message> </Response> I generate a ticket and literally cut and paste it. I tried this with multiple tickets but get the same response
User account disabled Z101:Oops when I try and re-enable
I have a user account that was disabled. In the Control Panel I can see the account email is disabled, but when I try and re-enable and type in my password, I get a Z101:Oops error, and told to try again later. The email account was working, and was disabled July 19th.
Problem with office express
Hello Since this morning I have problem with using Office express and XP. This is the message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'my actual domain name', Server: 'smtp.zoho.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F I saw a similar topic 6 months ago (https://help.zoho.com/portal/en/community/topic/problems-with-sending-emails-using-outlook-express)
Authentication-results Header format incorrect
Hello, My mail is being journaled via dual-delivery for a secondary security analysis. Among other things, that system is intended to interpret the Authentication-Results header for the messages arrival at Zoho. Unfortunately, that system is having an issue parsing the Authentication-Results correctly because the header is missing a required semi-colon. The specs for the header require a semi-colon before each result-info section. In the case of the Zoho headers, there is no semi-colon prior to
email ID correction
Hi during registering my domain (himox-sd.com) , I made a mistake in registered email ID the wrong one is ( hmeed72@gmil.com ) the correct is ( hmeed72@gmail.com ) this issue is preventing me from validating the DKM please your soon support
Mobile No Verification issue, not able to create my account
Hello Team, im trying to create a zoho mail account on your server, but its showing that its already created and when and try to reset my password, an error shows that please verify your mobile, Please let me know how can i verify my mobile no. or re-create my account here is my details Domain :- globaloccupazioneservices.org Mobile :- +91-9136565400 ID :- admin@globaloccupazioneservices.org
URGENT !!! receive mail
I'm having trouble receiving emails from many customers, trying to invoke emails but receive back type errors like this: --- ----- Messaggio Originale ----- Da: "Mail Delivery Subsystem" <MAILER-DAEMON@ghassisi.eu> Data: 29/08/2017 09:37 Oggetto: Returned mail: response error Il messaggio originale è stato ricevuto in data: Tue, 29 Aug 2017 09:37:22 +0200 ----- I seguenti indirizzi hanno errori fatali permanenti ----- <info@viva-voce.it> ----- Transcript of session follows ----- .. while talking
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