Email account blocked for more than 24 hours
Dear Sirs, This email account vendas@construtorarivello.com.br is blocked for more than 24 hours now. We have sent messages to support@zohomail.com but no answer. This is our sales email and the one we use most. Please kindly take some action and unblock this email address. Thanks.
Zoho wiki major BUG - edit and view mode - impossible to use
Hi Zoho Wiki team, I wrote to your support, but no answer so far. Here is the Big BUG: creation of a blank wiki page from another wiki page by selecting a text, then ->insert ->web link->new wiki page click save and close. click on the link of new wiki page arrive in edit mode of new wiki page type some text, then save, then close click to go back to original parent page. click on the link to the new created wiki page new wiki page does open in edit mode instead of view mode, and page is blank, text
SO FUCKING PISSED OFF
What do you guys think I do for a living sit around scratching my ass ... You god damn service is absolutely frustrating me why did I choose you somebody shoot me I write books and make movies I live in Los Angeles EARTHQUAKE Based on the Book Love & Cholera By Jeff Benjamin https://www.barnesandnoble.com/w/love-cholera-jeff-benjamin/1120377894 SALTWATERFILMS (Los Angeles CA) PR@IBCHUSA.COM 818-306-8211 Get a life why would I need to spam anyone ... I am making a movie I have to contact different
I am getting error: 553 Relaying disallowed
It worked in the beginging for few hours but then it stopped and I dont see another way to resolve this, could you please advice? Thank you
Exchange Migration - Session is Invalid Error
Hi, I am trying to migrate some users over to Zoho from our Exchange server. I have done this before with no problems but now it is giving me an error that says "Session is invalid, could not able to get mailbox." (please see screenshot) I have installed it as admin, am running the program as admin. I have also tried restarting the server and the service. All the mailboxes are valid and there. I have also set all of them to have full permissions to the admin. I am trying to migrate 5 users. I have
Not receiving mail
Hi, I've checked over and over: the mx records voor 1mbmusic.com point to the correct server (mx.zoho.com and mx2.zoho.com) but I am not receiving mail send to me, the sender doesn't get a mail delivery failed notice. I have no idea how to proceed in solving this issue! Kind regards, Remco
Sketch Insert in Text Card Bugs
I like the sketch insert feature in the text card, however I'm experiencing a number of really annoying bugs. First, often the sketch insert will insert multiple copies into the text card when I close it. This can be as many as five or more and at varying levels of completion compared to the version I "close and save" in the text card. I have to go back through and delete the copies, which takes time and is not terribly easy. Second, sometimes the sketch insert saves an incomplete version compared
553 Relaying disallowed
yes old as world, have this error all the time, my mx records are set correctly, what else should I do? @ mx.zoho.com. 10 @ mx2.zoho.com. 20
Sending Mails Blocked
We had Problem with Sending Mails are Blocked Can with Our Two Accounts Please Do Need full asap Please UNBLOCK ERROR : Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
BLOCKED MAIL NEED UN BLOCK
We had Problem with Sending Mails are Blocked Can with Our Two Accounts Please Do Need full asap Please UNBLOCK ERROR : Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
How to mask my personal name so that Customer Care reflects every email sent from that account?
Hi, I set up an email account for business where I am communicating with my clients under customercare@mycompany.com. Unfortunately, when the client receives the email, it states my name! So although I'm responding from my Customer Care account, the client still receives my actual name. How do I make the customercare@mycompany.com be the only email information received by my clients? Thank you
Unable to recieve email ( 554 5.2.3 MailPolicy violation Error delivering to mailboxes )
It appears incoming mail to our account is being bounced ? We have mx.zoho.com set as the MX, but I notice your help pages now use .eu - has something changed ? Is there some setting in the account that is wrong (support can look this up or PM me for the real domans) ? Below is an example NDR. The sending domain has perfectly valid SPF (and DKIM). ----- The following addresses had permanent fatal errors ----- <XXXX@YYYY.com> (reason: 554 5.2.3 MailPolicy violation Error delivering to mailboxes) -----
Unable to create the User ID
I get the error "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details" whenever i try to create a user
Cannot add user to CRM Organization
Hi Support, Can help to me fix this issue I encounter while trying to add a new user in the screenshot below. I am not able to remove the profile of this user.
Unable to send email
Hi support team, User: info@vietnamtransportservice.com I dont know for some reason my account has been blocked. This error message shown up when I tried to send an email: Unable to send message;Reason:554 5.2.3 Mail Policy violation : Mail Size exceeds limit Please help
Exchange ActiveSync in Outlook 2013
Hi - as you may be aware, Outlook 2013 (currently in preview) now supports EAS. However I am unable to connect Zoho; I get the error message "The server is unable to be found". EAS is logging in - if I type in the wrong password it fails with a password error instead. So the error seems to be happening after login. Can you please advise? Thanks.
Conta com entrada desabilitada
pauloaraujo@redecontabilonline.com.br está conta esta com entrada bloqueada , poderia me ajudar . Obrigado.
Unable to receive some emails
Good Day I have been noticing that some emails doesn't arrive to my account. I have a case where an email arrive to one inbox and via redirect it arrive to mine. I'm the account administrator. I have check the spam folder, the white and black list for antispam and I really have no clue why some emails arrive and some not. I'm scared that some important information doesn't arrive and have been some cases where people told me that send the email but never arrive. I'm the CEO of a small software company
Mail going to spam despite white list.
I have email from American Express (aexp.com) going into spam despite being on the white list, as a domain and individual email address. I have to search manually through the hundreds of spam emails/day to make sure I get my aexp.com email. My black list is empty, so I don't know why this behavior is occurring.
553 Relaying disallowed with Gmail
My DNS records are properly setup, and as far as I can see my account is also setup correctly - however when I send an email to test, I see this: 553 Relaying disallowed Final-Recipient: rfc822; <redacted>@bhavintailor.uk Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.eu. (31.186.226.32, the server for the domain bhavintailor.uk) Diagnostic-Code: smtp; 553 Relaying disallowed Last-Attempt-Date: Sun, 03 Sep 2017 06:39:22 -0700 (PDT) What can I check to resolve this? The domain name is bhavintailor.uk.
Can't sign up with the standard package
Hello, I am trying to create email with the Standard package that you have buy when i go to sign up it says "We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com". Please help me because i really need it with urgency.
Chat PrimeTime doesnt work
Hello In our company we use GLIP as messaging and conference chat. I´m trying to use Cliq but when I tried to start a PrimeTime with people in certain channel, the chat didnt open to other users? I wasnt able to make the conference chat that I expected. What am I doing wrong?
IMAP zoho account stopped workin on Outlook Android APP
IMAP zoho account stopped working on Outlook Android APP. Resetting the account and retyping all the passwords and etc. did not help. POP3 on desktop outlook as well as web access works fine. Ignas
Outgoing Disabled For one Email Account
Hello Zoho! A user under my domain- milind@ctrine.in tried to send an email to several of our clients and his account got the " Outgoing enabled" option disabled. I, as the administrator, tried to enable outgoings but I got an error stating that I have to be a paid user to do so. Also , We can not login Via outlook to delete the emails , Login Failed . And in Zoho UI No option to sort mails by date/size. The user also got an email stating that his user was blocked with "Reason :Mail Recipient count
invalid_user when logging into support portal
Hi, I'm unable log into the support portal to raise tickets. When logging in using the Zoho link, I am taken to a permissions page which I accept. I'm then redirected to an "invalid_user" error page, and I'm unable to go any further. Is there anything I can check?
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
I keep getting this error when verifying my domain, even though when I click "proceed to Cname verification" it responds with "Great! The CNAME records of the domain oneclothing.com.au are perfect." Can this issue be resolved please?
Mail not working
My email accounts are not sending and receiving emails
hello im new here .... i can send email's but i can not receive email's
i can not get incoming emails ...? if i send mails no problems cheers nimi
Mail outgoing blocked
Hey i sent 100 emails to my customers and my mail got blocked, i already understood that i cant use this service as a mass email sender but i still need to use it in a daily basis. If you can unblock it would be realy helpfull. laraya@lavoz.cr
ALL emails landing into spam of gmail
Hi , I had recently set up emai for my new domain . However all the emails that i sent to gmail id goes to spam folder. I have added SPF record and DKIM . Please help to resolve this issue quickly .
Outgoing server disabled ?!
Hello, One of our accounts outgoing server somehow got disabled. We can not restore the setting. Please provide info and help. The account is factory@alfapack.bg Thank you in advance. ALFA PACK Admin
problem with SMTP
Hi, I very often get an error when sending a message. Error in the attached file. Internet works. Thank you
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
I had to contact support today and they got me up and running after something conflicted with my email accounts. I got rmatte@southtek-resources.com up and running but now have this SMTP error. I have only sent 2 em ails all day so it must have been when the zoho associate pulled my messages and tripped this alarm. Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
Mail to some domains not delivered
Hi. When I send an email to a user in a particular domain it fails. If I send to a gmail account it succeeds. Can you please help me? The message I go is below: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. sunderam@sunderam.net INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :User unknown Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1503984503585544.6365207616927;
Unable to receive emails for a particular email id.
Hi, I have two email ids admin@cloudappa.com and support@cloudappa.com. Emails sent to admin@cloudappa.com are received without any problems. But emails sent to support@cloudappa.com are not being received. How do I fix this issue?
Conta com entrada desabilitada
Esta conta pauloaraujo@redecontabilonline.com.br está com entrada desabilitada ,poderia me ajudar?
Task character limit 200?
All of the sudden we are getting character limits (200) on our tasks! We usually have much longer content was not a problem. What happened? Only allows very small task handling which is useless to us right now. Please provide status ASAP so I can let our team know how to proceed.
problemas con el reenvio de email recibidos
al email al cual le reenvio mis mensajes no llega el texto, y el archivos adjunto.
Issue scheduling emails
Hello, I would like to schedule an email to send later. I did a test following these steps but the email remains in the outbox folder and it does not show up on the sent folder. I waited after the scheduled time and I am sure it was never sent. Why is this happening? Thank you very much,
553 - Relaying - Send, not Receive
Hello, I have recently been experiencing issues with my Zoho account. I have verified and set up MX, following all of the correct setup-steps. I can send mail from my account, but I cannot receive it. If I attempt to send mail to the account I get the 553 Relaying Disallowed notification. I have used the third-party tool to check MX records and they all point to Zoho. Any ideas???
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