Search not working in Email
Search function does not return any results when searching inbox.
GetResponse integration error
Hello! We tried to integrate zoho.eu CRM with our GetResponse account via API but failed to do so. GetResponse said the key was invalid. We contacted GR support and after scrutinizing the issue they learned that ZOHO returns error error code - 4834
error message - Invalid Ticket Id and they were unable to fix the issue on their end. The weirdest thing is that we can integrate zoho.com with GetResponse no problem. However, we really want to have our instance run on the European
does not load custom CSS in CHAT
Hello, I've installed a live chat box on my website (assit.it) and it worked very well till earlier this week. Now, it still works but it seems it does not load any of the custom CSS I have set. Any ideas what's going on? thanks.
Super Admin Forgotten Password
I'm currently managing the mail for several domains utilizing a Zoho Partner Portal. I've given the primary contact for each of these domains a Super Admin account on their respective domain. However, one of these users has forgotten their password. While I may the Super Admin for the account that created their account, I'm still not able to reset this user's password. They are getting frustrated that they do not have access to their email, and I'm frustrated that I seem powerless to help them. Do
Description Field is null
Hi, When I use the GetRecords method with the "Requests" module, the "Description" field value is always [null]. If I check the Request values by using the GetRecordsById method, the Description field value is correct. I consider this as a bug. Can you please check? Thanks, Dirk
Help to authenticate email server.
I'm trying to get my zabbix monitoring server to send alert emails to the client. I have made all possible settings through zoho e-mail, but it is not authenticated via ssl (port 465) nor via the TLS port (port 587). Can anybody help me?
Thank you very much.
Mx settings in Dreamhost
Zoho amigos, yo he dado la MX para recibir mensajes de correo electrónico y no puedo, me han hecho todos los pasos apropiados y Dreamhost dime que todo está bien y podemos ver en mxtoolbox.com, ¿me pueden ayudar por favor. Adjunto imagen que puede ser útil, gracias
Problema de autenticacion de correo
buen dia. He registrado un nuevo correo en el webmail. Al ingresar con el login del nuevo correo aparece un mensaje: Fallo de Autenticación para dchavezt@sersolinka.com
What is the status on IMAP / EAS / EWS for Zoho Mail? Things aren't working!
Every FAQ and tutorial provides details about setting up IMAP and EAS for mobile, but a proper setup that fully works with either IMAP or EAS for email clients like Outlook, MacMail. I was in a test fase and severely tested setup and integrations with your Zoho Apps and stumbled across so many bugs... I really don't understand why basic email, calendar functionality and integration with an email client isn't really nailed down. Also the new iOS/Android Zoho Mail App (v2.1), every now and then just
SSL Certificate did not renew
Hey Guys - this is urgent. My SSL certificate for perfectedenglish.con did not renew and now my business site is giving people warnings that it may be under attack - this is disastrous. I have not, to my knowledge, changed anything on the DNS that would affect the SSL
Maill size exceeds the quota
One of my email account dev@osos.asia is blocked
HELP ASAP: doesn't allow me to buy additional storage
ERROR: "You need permission to access this page", https://payments.zoho.com/html/store/error.html. HERE IS WHAT I TRIED: 1) Clicked 'upgrade plan' on Windows 10 desktop app. Opens a page. Goes to error. Already logged in with my email account on both the desktop and browser. 2) https://www.zoho.com/docs/zoho-docs-pricing.html. There is no option to buy, just TRY. So clicking try (for 100Gb plan). It opens my docs. Does not upgrade from 5->100GB limit. 3) Logged out from desktop, browser. Re-logged
My email account christiane@engsystem.com is Blocked
Please do as soon as possible the unlock of the email account christiane@engsystem.com, because every time you try to send a message appears the error described below De: Christiane [mailto:christiane@engsystem.com] Enviada em: segunda-feira, 24 de abril de 2017 13:44 Para: comercial@engsystem.com Assunto: ENC: 21º boleto bancário- 2ºcobrança Abril 2017 _____________________________________________ De: Administrador de sistema Enviada em: segunda-feira, 24 de abril de 2017 10:37 Para: Christiane
Search in mail does not work
im trying to find something in my email search but it keeps coming up saying no messages match the search criteria. No settings were changed. it used to work and now it does now. i know its in my zoho email but i cant search for it i can only find it manually.
Mistake setting up domain
I created a new account and added an alias it take me to next screen, accidently I clicked on the go back to the previous step and it take me to add alias page, now I can't add alias or can't able to go to next step without adding alias, if I enter old alias name it shows me alias already exist and if I enter new alias name it shows me unable to add alias! how can i fix this?
Security Certificate Error
My site: https://www.perfectedenglish.com is returning a security certificate error. Browsers will not allow access to the site - it's my business. Discovered SSL certificate failed to renew. Tried to get a new certificate, but error from let's encrypt - checked DNS configuration: it is OK
Escaped XML data within Note Content does not get entered.
I have instances of user-inputted data I would like to be entered into Note Content from the Zoho CRM Developer API. For the majority of the XML data I submit to Zoho, in Leads and Contacts for example, I'm able to escape user-inputted data. I've handled this by wrapping the user inputted data in <![CDATA[...]]>. However, when I try doing the same for Notes, specifically the "Note Content" field, the field comes in blank to my Zoho CRM. I believe this is a bug in Zoho's CRM system.
I received an error and i need it to be fixed to continue to contact customers..
"Unable to send message;Reason:554 5.1.8 Sender Address Blocked". That is the error i have gotten. Please help
Zoho Mail has the wrong link on https://home.zoho.com/home
I am here to report a problem about the Zoho Mail link on https://home.zoho.com/home the link needs to be changed from mail.zoho.com to zmail.zoho.com so if you could change that it would be great! Sincerely, Zoho user, James Johanningmeier (e-mail for contact jamesjohanningmeierjl@zoho.com) Thanks!
Where to find unique system ticked ID or Case ID
I am trying to program custom function for Tickets in Zoho Desk and as parameter I want to use ID but when I want to test function I cant find nowhere ticked ID (its not in url as in CRM or other services)
PROBLEM SPF DKIM HOSTGATOR
Hello, I created a free ZOHO account to start my small business. I created 4 email adresses, but I am only able to send email to my coworkers : I cannot send emails from ZOHO to Gmail or other mail services. I also cannot receive email from OTHER MAIL SERVICES except from my ZOHO coworkers. HOWEVER I have already set up all the steps to make my company emails working and I also did created the SPF, and created a subdomain in Hostgator in order to set up the DKIM and I still can't receive email from
Account acess blocked" Your account have too many concurrent active sessions, so access is blocked now "
Primaloptions.com is my business account used for taking orders from my website and communicating with customers. please unblock it as soon as possible. Primaloptions@zoho.com is the account blocked. I'm not sure why it has too many concurrent sessions or what causes them, but I NOW know where to delete the extra's (this account had 3). Feel free to delete all of them on primaloptions.com or let me and so I can, i have orders in progress and shipments missing we need to track. If I need to quit
Cannot receive email
Hello, I can send emails from my account fperalta@translingual.es, BUT I can NOT receive emails from other emails. I've configured MX in my hosting, also I've cheked it with mxtools and it appears to be fine. DKIM is validated. But I still have the problem, I CAN NOT receive emails. Please, may you help with this issue. This what the delivery notificaction says: This report relates to a message you sent with the following header fields: Message-id: <0A15F8F8-8C84-47E1-8799-97B7021F2C8C@icloud.com>
Cannot add a user (Already in another organization)
Hi! We are trying to add dtapia@indices.com.co to our Zoho Campaign account but it's saying she is already part of another organization. She tried logging into a campaigns before and it tried to make him setup a new company rather than log into our main campaigns account. Now when I try to add her as a user within our campaigns account, it says she's already part of another one. Can you please clear out dtapia@indices.com.co from any organization, please. Thank you.
MULTIPLE Zoho Mail accounts disabled
Hello, I have been trying to sign into our main Zoho mail account, info@theaoks.gq, and for some reason the system is telling me it is disabled. I was able to login earlier today. Upon further investigation, I discovered that some others in our organization had their accounts disabled too: adaeze.ibeanu@theaoks.gq bel.orinda@theaoks.gq matthew.atisa@theaoks.gq mongina.omundi@theaoks.gq I sent an email to zoho mail support on Tuesday and still have not received an answer! We really need access to
Unusual activity detected from this IP. Please try again after some time.
Could not able to create new email account due to the following error Unusual activity detected from this IP. Please try again after some time.
mx2.zoho.com: "Reverse DNS does not match SMTP Banner"
I've run my domain through mxtoolbox and get the following warning, smtp mx2.zoho.com warning "Reverse DNS does not match SMTP Banner" I know it's only a warning and is not a problem but lots of people on here have already asked for it to be resolved so it is important to people. I'm very keen for the warning to be resolved. Regards.
Could someone unblock some sessions so I can get back into my account? Please?
It's Clintdear@zoho.com I'm really in a jam here... Thank you in advance.
Help! I've set domain re-mapping to our website by mistake. Can't reset it myself.
Please reset our Zoho Desk domain to it's default state. Thank you in advance. Is there a way to do it myself?
The Server could not be connected...
Hello, I've started getting the following message today: "The Server could not be connected. Check whether the Server is available to connect in the given name and port number." We have not changed anything so are not sure what is causing the problem.
App-Using not possible as of missing features
Hi Guys, why! really why! you´ve created an App, with just half the features which the desktop app has? I cant use Manuals (empty???, can´t choose the groups! which have manuals inside), Events, Tasks, etc. Whats the sense of an app, which has less features?!
I was trying to log in on my main account and I have too many sessons open so I'm frozen out.
I usually get a warning, and close a bunch of sessions, but due to some frequent power failures, I didn't get that option, now I'm stuck. I can't log in. I don't know if the problem is mail or doc's or both. The account I'm locked out of is not this one. I won't divulge it until you need me to. Does anyone know what to do?
Trouble Enabling Live Chat
I can't seem to enable live chat.. When I go to my organization, I turn on the chat, it tells me it's enabled. I looked in my department, I looked at the chat settings, and its just a blank screen.. Also notice no matter how many times I enable Twitter/Facebook on these pages that it doesn't save... Thanks in advance for help.
The domain which you have entered belongs to a different deployment/region
Hello, I'm getting the error "The domain which you have entered belongs to a different deployment/region" when trying to host email with my domain www.agenciaquack.com I need help, as I already did 3 other replies and 1 other post on this forum and everyone of them is still "waiting for moderation". My emails got no answer, as well.
Uploading zip files not working
Hello, I have been trying to upload a zip files with my images to the library. The system keeps rejecting the zip file even though I have removed every image greater than 4mb using "find . -type f -maxdepth 1 -size +4000000c -exec mv {} ../temp/ \;" before compiling the zip file. The error I am getting is The image you are trying to upload is too large. Image file size must be below 4 MB(approx 1024 x 1024 pixels)each. I have tried decoding the unicode names to ascii, but that has not helped either.
Vacation reply not work
my account hola@colmansmedia.com not reply automatic when email arrive. Please help me. thank´s.
Emails not reaching Desk/Support Tool
I haven't been receiving emails all weekend into the DESK tool. I checked my inbox and it looks like they are being denied somewhere. Here is the response I'm getting back. Something like this happened over the holidays as well and it took Zoho a few days to figure out the issue. Please let me know if anyone else has had this issue and knows what is wrong? From: Mail Delivery Subsystem <mailer-daemon@googlemail.com> Date: Sun, Feb 5, 2017 at 8:47 PM Subject: Delivery Status Notification (Failure)
Cannot Send Email sin today morning
Hi, I am not able to send email through our email id since morning. Appreciate if someone can help Gautam
Possible account lockout. Not able to send emails
Hi, I had a working email system for our account however for reasons still unknown i am not sure why the sending is not working and only the receive is working. I have checked the blocked account, however dint see anything there. Can you please help me in this investigation. The only suspicion is a option clicked by our developer to send some alerts outbound and i am thinking that has caused some issue. I have disabled this option now. Please advice. Thanks, G
The domain which you have entered belongs to a different deployment/region (UNOMOKSHA.COM.BR)
Hi I am trying to create a email for my business (unomoksha.com.br) when i tried to signup with the above domain i am getting: "The username which you have entered belongs to a different deployment/region" error message. Can you please help us to complete the signup Thanks, Diogo Fagundes
Next Page