Restore deleted emails
Hi, A now former employee has deleted all emails since 6. july 2016. Is it in any way possible to restore them?
Can't add a link to the form record within message in Email Notification.
I'm trying to put a generated link in my Email Notification message using values from the form. The link URL is https://app.zohocreator.com<%=zoho.appuri%>#Form:Add_project?recLinkID=<%=ID%>&viewLinkName=Dossiers_en_cours This is what I get before saving : And his is what I get after saving and then refreshing the page (to see if it committed well, because y'know, HTML getting modified against your will is a common problem with ZohoCreator) : Please implement a way to include links to the current
problem logging into email
I have an account with zohomail and always have problems logging in. After putting in my login details the page changes from zoho.com to zoho.eu and another login page. It doesn't matter which one I try I never get into my email. The few times it works is when I click the email app from the features page and log in there it works mostly. It'd like to know why login to email is so difficult. Thanks
Please unblock my account
My email account is blocked, and I cannot unblock even after reducing the storage. PLease is very urgent Thanks My account: jcalderon@djtrad.com
554 5.1.8 Sender Address Blocked
Hi, Please unblock my e-mail address. I am unable to send e-mail. 554 5.1.8 Sender Address Blocked error appears. Thank you! Rihards
Can't sent .dwg files as attchement anymore with invoice
Hi, i can't sent .dwg files anymore when i sent a invoice, i get the message "File types with extension dwg are not supported". But from begin this year untill now i was able to! so why it changed? and is there a way to fix this so i don't have to go toi my email client to sent my invoices? Regards Jos
Incoming / Outgoing mail blocked
Good afternoon. My account cristina.palacio@xflex.com.co is blocked. I freed some storage but still is locked for outgoing / outgoing messages. Could you please help me? Thanks in advance.
New account, receiving email, but can't send
Getting this message when I try to send an email: 550-5.7.0 Mail relay denied [216.52.72.176]. Invalid credentials for relay for\n550-5.7.0 one of the domains in: (as obtained from HELO and MAIL FROM).\n550-5.7.0 Email is being sent from a domain or IP address which isn't registered\n550-5.7.0 in your G Suite account. Please login to your G Suite account and\n550-5.7.0 verify that your sending device IP address has been registered within\n550-5.7.0 the G Suite SMTP Relay Settings. For more information,
Email account is not active
Hi, My email account “andyjing@taasasia.com” becomes inactive. Could you help fix it? Thank you. Andy Jing
554 5.1.8 Sender Address Blocked
Hello two of my staff account has had their emails blocked. kindly unblock them for me please. ryan.chow@payboy.biz joash.phang@payboy.biz
554 5.1.8 Sender Address Blocked
Hello zoho team, Please unblock my account nigel@payboy.biz. I need immediate resolution for this problem. The email was not used for any marketing activities and there was no template emails involved. kindly resolve asap.
Account temporarily blocked for IMAP use for several days now
Hello, my Zoho mail account has been blcoked for IMAP use for several days now. When I try to connect with Thunderbird 6 I get an error message: "Your account is temporarily blocked for IMAP use. This may happen when you exceed the maximum number of simultaneous IMAP connections..." I only use Thunderbird at two computers and K9 Mail on my Android phone. Could you please unblock my account as soons as possible and explain how to avoid the problem in the future. Cheers, Tristan
Mailbox Incoming and Outgoing Blocked
Hi, Could you please help unblock prakash@iorapro.com
Unable to open attachments
Hello, In all our company e-mails attachments are not opening and when we try to open as zip, it downloads a png image. This is blocking shipments and invoices, please solve it as soon as possible. Many thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi guys, Can someone help me please as my outgoing mail is blocked. I receive the following error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Please help me!
My email is blocked
My email is blocked by sending several messages to some recipients alike, however this email is used to make freight quotes, we send emails to the same destinations always, how should we proceed?
Não é possível encontrar os seguintes destinatários:
'cotacaotekamesasecadeiras@gmail.com' em 08/03/2017 14:00 550 5.4.6 Mail rate exceeded limit
Technical problem with subform, add record form modal and external applications
I've found a very specific bug that's nonetheless necessary to fix. Here's how to replicate it : We have two apps in the same account whose linknames are "v5_bons" and "v5_gestion_inventaire". v5_gestion_inventaire has a form Nouveau_Produit which represents products. v5_bons has a form Bon_fournisseur which has a blank subform which contains a Lookup field towards v5_gestion_inventaire's Nouveau_Produit form. While testing the form Bon_fournisseur, I tried to make a Nouveau_Produit using the "+
Random Error evaluating MAP expression errors
I am hoping someone can assist. I have a number of custom functions which have been produced by a range of Zoho Alliance Partners and one by Zoho itself. The functions work well 97% of the time. However, I experience 3 or 4 instances a day where an app will fail on the basis of "Error evaluating MAP expression" (according to the Zoho CRM log). To me this appears to be a backend Zoho issue, as the coding is correct, as evidenced by the fact that the workflows work well in the vast majority of instances.
Push Notification is not Working
Hello Zoho Team, My push notification is not working and i tried all the possible option but still its not working. its really important for me,please try to resolve as soon as possible. Thank You
PSA: `input.dropdown.deselect()` breaks your scripts!
Just a fair warning for anyone who's trying to use the `.deselect()` command on a dropdown/radio field in Deluge on the onAdd -> onLoad action : DON'T DO IT. It is very broken, and almost cost us hours of work. What will happen is, you'll have a script error (if I recall, it mentionned GENERATEJS_JS as the culprit) which will prevent you from loading not only the form, but also the script itself if you decide to refresh your script!!! So yeah, don't do it. Zoho devs, please fix it!
My email is blocked. it say's Mail rate exceed the limit
"Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit" This message is flasshing on my inbox. "Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit" this message is flashing on my inbox.mail rate exceed the limit , i just only sent 4-5 emails , i know why is the reason said "Mail rate exceeded limit" Can you please help.. so that i can send the emails. regularly Please fix this issue , my email id ajay.thakur@aadiya.com
Zoho SMTP IP address on blacklist....
135.84.80.217 is listed in LashBack UBL. Can this be looked into please? further info from lachback (if it helps): Reason for most recent listing: Received: from [10.0.2.10] (216.38.2.221 [216.38.2.221]) by mx.zohomail.com with SMTPS id 1486684433406207.958138499617; Thu, 9 Feb 2017 15:53:53 -0800 (PST) Reply-To: sales@adcb-webs.net From: Maria S <sales@adcb-webs.net> Subject: Service Message-ID: <589D00F3.4070509@adcb-webs.net> Date: Thu, 9 Feb 2017 15:53:23 -0800 User-Agent: Mozilla/5.0 (Windows
Customer Portal Profiles/Permissions
Hi, I have 2 profiles setup for the customer portal. I have separate reports(same form) that should only be accessed based on the profile assigned. Under "Restrict Visibility" settings of a report the only option is to share with "All Customer Portal Users" - Is there a way to only share with a particular profile? Thanks, Damien Cregan Hire an Expert
Getting an error 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi Can anyone assist me? my clients are getting an error whenever they try to send me an email 554 5.2.3 MailPolicy violation Error delivering to mailboxes they get this mailerdaemon error. Can anyone assist me? please contact our site/tech administrator as well at tech@counterflowmovers.com - thank you
Zoho Recruit performance degradation
Over the last 4 or 5 days I've noticed a marked degradation in Zoho Recruit's performance. Is Zoho aware of the issue? When can we expect this to be fixed?
unable to send or receive emails
i am unable to send and i am not receiving emails
I literally need to hire someone to manage customer portal report visibility...
There is a major flaw in Customer Portal and Restrict Visibility on Reports! Currently we will need to hire someone to set up users individually... it's crazy... Our application has about 75 Forms and a whole lot more reports. We have one form that makes up the majority of every record in our system. This form has 30 different views and growing. These reports are used with all sorts of different people in our organization. We are trying to use Customer Portal with 3 different groups including: Clients,
SMTP 550
I have configured the mx records correctly, I am able to send emails but not receive one.
DKIM Verification Failed
Hi, I've followed the DKIM instructions step by step but verification still failed. Please help. Thank you.
All websites disapperead from dashboard
Hello From several days to now all my websites managed from dashboard (I mean here: https://sites.zoho.com/index) seems disappeared w/o notice (but all websites are online at this moment). I've sent two urgent help requests to support but I have not received any answer. I'm asking if someone in Zoho Corp. could solve this issue because (now) it's really urgent. Thanks in advance. -- "Unix IS user friendly. It's just selective about who its friends are"
Plan Specific URL error
Hi there, When I click on the plan specific URL for any of my plans, I receive the following error: Sorry, you don't have required accessError while processing the transaction. Please contact your administrator for further details at xxxx@xxxx.com The links were working fine until I edited the hosted page set up in settings. Any guidance on how to fix this issue would be great.
Zoho - Can we ALL have a refund? Campaigns mails are all SPAM
Zoho - The server you have that we are forced to use when sending emails through Zoho Campaigns is blacklisted and results in nearly all of our (myself and other Zoho users) emails going straight to our recipients junk/spam folder!! We want a reliable product, and you are not providing us with quality tools. This is NOT an issue on our end, nor is it the issue with our clients/recipients - it is the domain/server Zoho uses for sending email campaigns. Will you fix it immediately, or should we all
Error setting up my email channel
Hi, I have the zoho desk Professional Subscription, but when i try to create a email support for a department i cant do it. It show me an error on the top of the scrreen saying me "Lo lamentamos, no es posible procesar su solicitud. Inténtelo de nuevo más tarde."(sorry, it is not possible process your request, try again later). It happened in whatever department I tried, even when i create a new department. Please help me with that because we want to separate the department in our organization. Best
Email Department error
Hello. Everytime I tried to create the email address for one of my channel it says error, please try later. I've been wating more than 24 hour but I still can't.
Google Drive Access
Hello, I'm sorry but when I try to upload a file from GDrive the system is not able to connect with the related account. As organization we log into Zoho Project via Google so is not a problem of autenthication. What is wrong? Thank you very much Emilio
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Hola buenas noches! Hace más de un mes que mi cuenta está bloqueada y no sé por qué. Tengo un pequeño grupo de trabajo y hemos estado usando esta fantástica plataforma para nuestro negocio, pero ya no puedo enviar ni recibir correos desde hace tiempo. Me pueden ayudar?
Not receiving email but sending email
Hello, I am not receiving email to my zoho accounts. I have tried it several times but i can send email however cannot receive emails. The mail address that i am trying to use is info@sadikgultekin.com. Could you please look at this issue? Thanks
Can't create an email account because Zoho thinks it already exists
Hi, everybody! Big trouble here! I'm trying to create an user account for my domain, but i've made a mistake when i first entered the website (i've typed the email i wanted to exist at the sign up screen). And then, zoho sent the confirmation email to an account that does not exist. Well, i've managed to create another account using the domain i want... but when i try to insert that one (and most important user), zoho says no. And when i type this one account at the sign in screen, it says that the
Moving certain messages to a folder doesn't work
Hi Support, I'm trying to organize my mail through filters and moving them automatically to folders. For example I want every email I receive from facebookmail.com to be received in folder FACEBOOK. 1) I've created a filter for it in the following way: 2) Then I selected the Run through filter on Inbox manually, but all the mails received from Facebook remained in Inbox. 3) I also tried to search for these emails and move them manually, but that didn't work either. I've captured my steps in the following
email broken
I am getting an error message "Unable to send message;Reason:554 5.1.8 Sender Address Blocked". Please advise how to clear this so I may use my email again. My email address is sara.keyes@veteransrcc.org. How do I keep this from happening in the future? Thank you
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