CRM mobile app - near me features do not work properly
I am using ZOHO CRM mobile on iPhone 5 and Android. Accounts near me - feature does not work either on iPhone nor on Android. I could not yet match a reason why it does not display any accounts nearby. Adress information is completely and identically placed in shipping and billing adress. Pressing the button displays the message both on Android and iPhone: No Accounts found. Contacts near me - on Android it displays only one of 3 available contacts within the same account which is placed nearby.
Not able to send mail using Sendmail in a custom function
Hi I am trying to write a custom function that will send an email to the user who sent a mail to the support-id. When I am executing the script the mail is not going and there is no way for me to know what happened. Why the mail did not go. Also, my custom function is being run when a new ticket comes in. This i can see in using the "History" link, but there is nothing shown in the "Failure" section. But The mail is also not going.
No search function in mail
Hi, For me, zoho mail on my PC does not have any search functionality. any term I insert into the search box produces zero results. Seems to work OK on my iphone. Any suggestions? Many thanks, Paul
Not able to receive emails
Hello, I am not able to receive emails on my email id sandeep[at]wordsmaya. However I am able to send emails. Also, I could not use my email id to send emails via SMTP through my Nodejs application. Please let me know what is the issue.
Wrong IP configuration
Good afternoon, I'm trying to detail my problem, but as I am of Brazil and not mastered the English language I will use an automatic translator. I have a very serious problem, I set the ZohoMail and Zohosite tools for my brother, by the domain: www.limpkom.com.br, as had problems accessing your site administrator after a few hits with the message that does not have access and should look for the administrator, made some attempts and in some of these I registered IP to access the account and the result
all content of my streams disappeared
Hi, All streams just show "Nothing here". I can't see any content in streams, but in notification window is everything right (posts and comments) Could anyone help me please?
Adding user to project is broken for us
Dear Zoho Projects Team, Currently we are unable to add employees to a project the system is not allowing us to add a user. When we search for the user it pulls up a record but its in red and states the following : Invalid email address We have emailed support and haven't heard back on this issue. Can you please let us know what is going on and why we can no longer add staff to a project, it has been an issue for use for about 2 weeks now. By the way I just found a workaround to adding the user to
Getting differences in record count
Hi, We can retrieve timesheet data using 3 view types and those are Month, Week & Day. I am trying to get timesheet data from Zoho using Zoho API. When I try to extract data for month then I am getting different count and when I am trying to get data for week & date then it is giving me different count. e.g. For month of January when I tried to retrieve timesheet data week & day wise 01-Jan-2017 to 01-Jan-2017 0 02-Jan-2017 to 08-Jan-2017 351 09-Jan-2017 to 15-Jan-2017 352 16-Jan-2017
Auto Save Interrupts Typing
Hello - I've noticed that when I'm typing in Writer and the document auto-saves while I'm typing, it interrupts the typing while the save is happening. I then have to retype/correct the word as Writer misses several key-presses during the auto save. Is there any way to prevent this from occurring? I'm using Firefox 3.6.10. Thanks!
Incoming emails are not being received.
Dear Zoho team, We have taken zoho services for hosting our company emails. The domain name is Infisolutions.org. However, starting from yesterday i.e. 30th August 2016, we are not able to receive any incoming emails. This problem is only for incoming and not for outgoing emails. Pls. let us know when will the emails service be restored. Regards, Jimmy Sah jimmy@infisolutions.org
Login button in mail.zoho.com is not working
Hi, We are not able to login into the zoho web mail. When we click on the login button it is just adding a # to the url and nothing happens beyond that.
Email not being delivered to Yahoo (135.84.80.216 temporarily deferred due to user complaints)
Hello Support, I'm currently trying to send and being blocked from delivery to a domain hosted at Yahoo. Error message is as follows: ResponseCode 421, 4.7.0 [TSS04] Messages from 135.84.80.216 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html] Please let me know if I can provide anything further to help troubleshoot this. Thank you.
554 5.1.8 Sender Address Blocked code
Hi, I believe my account has been blocked because I crossed the daily limit through POP3 gmail. Please unblock my account arzish@justprice.pk ASAP. I want to give my feedback that this is not a good policy for the users. Best, Arzish Azam
Paypal not pulling transaction line items
Paypal Business has stopped pulling in the transaction details. It recognizes the amount in the "bank" and it even knows when a payment clears, but, it is not pulling the transaction line items in so that they can be matched. This started about 2 weeks ago. Any idea on when this will be fixed?
not receiving emails
Hello, is there a problem with the servers? I am not receiving my emails since this morning. I have tried sending some test emails from an alternative account and those do not arrive either. Please fix this ASAP.
Unblock email please ?
Hello, Can you please unblock : info@float-in.pt Thanks
Exceed Limited. Please unblock.
Please unblock my email add : drshindu@wfront.co. Thank you.
Question re: tax invoicing & reporting
Hi there, I'm a bit new to all of this accounting stuff, but I have a question that's baffling me, and I need to sort this out before my next reporting period. I recently invoiced a customer, and included the two taxes here in Canada (QST and GST). As you can see from my invoice, it's broken down properly by line: However, when I go into my Tax Reporting tool (so I can pay those back to their proper Tax Agencies), I see the total of both of these taxes being due to Quebec (QST), and nothing being
Google analytics and Zoho campaigns not linking properly
I've integrated my Zoho Campaigns account with my Google Analytics account. The integration page shows they are linked, but when I click on any campaign and try to view the analytics, I get the message: No report available for this campaign since you've either not configured your account or you've configured a invalid account. Some of the data shows up in Analytics anyway, but it's definitely incomplete. For example, for this campaign, Zoho shows the email getting 19 clicks, but Analytics shows the
Email blocked
Can you unblock my email. I know why the emails were bounced that caused it, and it's been rectified.
Mail has HUGE Bugs!
As you can see below Zoho when compared to Gmail, is screwing up on certain links in the email. Instead of showing the link text it shows the tracking url. This happens if I try to link a URL. For example: www.theamberspirit.com When I try to link the above link it will just show the tracking code instead of showing www.theamberspirit.com The 2nd issue is that Anchor links just don't work. If I click on them they reload the window on desktop/ on the mobile app they open the browser and point to:
Problem sending email - specific domains
Hi, i'm having issues sending emails to specific domains, namely: hotmail.com and toa-eu.com ----- The following addresses had fatal errors ----- [Status: Error, Address: <xxxx_xxxx@hotmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Received:from XXXXxxxxxXXXXxxx(xxxxxxxxxxxxxx [xxx.xxx.xx.xxxx]) by mx.zohomail.com with SMTPS id 1483521855889565.8622075957446; Wed,
Still wrong the names of the fields in my pivot charts.
Hi, i communicate with you 'cause the names of the fields in some pivot charts in my application appear like: "Number", "Number2", "Number3" Etc etc etc, and i still have no answer, i ask this since 15 days ago, you response it, but the problem still with us, and we can't create a pivot chart without know what are the names of the fields we need in that chart. Please, we need help for this problem, thanks a lot.
New IMAP server issue???
I use IMAP on my phone. never had an issue. Got a new phone today, was setting it up, when it tries to validate it keeps responding with error "your username or password is incorrect." ive rentered it a dozen plus times now... it is not incorrect. The only thing that appeared as new to me was the zoho server. Now, imappro.zoho.com is the server. this is something new. im entering port 993 and requiring ssl, but no matter what i enter i get same error. i thought i was loosing my mind so i
ERROR_CODE :554, ERROR_CODE : 5.1.8 Sender Address Blocked
my email is blocked . please unblock it asap
Website issue
Hi., I found some bug in your website, I will describe in two scenarios, case 1 : Initially, I disable running JavaScript in my browser for all webpages. Now, I try to login in 'https://www.zoho.com/mail/login.html' it show some warning message say "Note : JavaScript is disabled in your browser. Please enable the JavaScript to continue.", this is working fine. but when I try to login with the link 'https://mail.zoho.com' it doesn't show anything to me, it just show only the blank page. Actually,
zoho.eu mail settings shows blank
Dear Zoho, In Zoho Mail (EU domain), when I go to settings I get a blank window frame: https://mail.zoho.eu/zm/#settings. The settings have disappeared. This happens on both my .eu accounts. I hope you can fix this. If this is a problem only with my account, I will be happy to send you my account user name. Thanks, Serge
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Good afternoon! I am from Honduras, we ve been using this email since this month, and my job is to send a catalog to our customers with the products portfolio, we are kind of a small company, and we have the exclusive distribution of Polaroid, on consumables and peripherals, this messsage appeared a while ago and right now I am stuck, I would like your help in order to continue, best regards, Marvin Kaleb Delcid
Address Blocked
Hello, "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" please help me. My email account seems to be blocked. I have read, that is due to sending spam or something. I can assure you that the emails is used primarily for business communication. I have been using ZOHO mail for years and it is great. I have sent today some emails to new companies to explain the purpose of our business, and yes, these emails were the same, but those shouldn't exceed some caps you may have in the system
Problem: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, when attempting to send an email, I receive this error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked. My email address: info@potiskan-trak.si Can you please unblock email address. Best regards
Unblock user.
Need help unblocking user bsickels@challengesales.com It does not work from the admin
Unable to send and receive mail on zoho
I received the last email on Dec 19, 2016. Since then I have kept on refreshing the app mailbox but I didn't receive any mail. However, I tried to send email now and it is just stuck in the outbox. So, I can't send or receive emails.
I cant access to the main zoho mail because TFA
Hello, We cant access to the main mail (info@babimstudio.com) because we generate the TFA and we used all the back up codes, and now we cant use it. We want to disable the TFA to all our mails or reset the TFA of the main mail to use it. Thank you
Unable to add email account to the user list
Dear Support, we are unable to add zipwolf@zipwolf.com to the user list. The invitation has been sent and the status shows pending. Can you please advise us on how to resolve the issue? Thank you
Email Sending Problem
Dear Zoho, My Email is blocked & i am not able to send email i am getting error 5.00 some thing error on it .kindly open it thanks will@skylineestimating.com
NVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 <XXX@XXX.XXX>: Relay access denied
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. XXX@XXX.XXX INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 <XXX@XXX.XXX>: Relay access denied Received:from mail.zoho.com by mx.zohomail.com I am receiving this bounce back for all my email outgoing emails. PLEASE FIX THIS ASAP.
DKIM and outgoing mail
Hi we have same use with DKIM verification from Zoho control panel. we followed the instructions and added a new txt record in our dns. The outdoor site verification gives us successful, but Zoho as Verification failed. we also have a few accounts with outgoing mail in locked. selector name: zoho domain: digitalenoproblem.it
554 5.2.3 MailPolicy violation Error delivering to mailboxes error
Hi, A client of ours has received a bounceback when sending to our @therestartproject.org email domain. The following error was in the bounceback: The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Please could you let me know what the reason was for this bounceback? And could you also tell me if any other bouncebacks have occurred on our domain. Kind regards Neil
Editing scheduled post in Android deletes the photo.
Just edited my post that I originally created on Windows with Galaxy s7. I simply corrected some text and then after I saved it, the photo image disappeared.It had a rectangular photo placeholder in it's place. Then when I looked at it in chrome on Windows, the photo was deleted from the post.
buzon de usuario bloqueado
Buenos dias. Tengo un usuario con el buzon completo y mas de 5 GB. Quiero saber como desbloquear el usuario vramos@coopsga.com Muchas gracias. Carlos
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