Undefined / Loading
After adding task inside "Mozliwosci", at the bottom of the company page, it displays this error:, request for help Regards Tomek
Filter error
Hi, I have a report for months. The report brings a month prior to that in the filter. The filter is from April to July but bring March.
Grand total problem
Hi. I have made a Invoice template for CRM. Everything is Ok but Grand Total. All fields are correctly filled, but the grand total does not appear. Could you help me? Thanks Esteban
new crm javascript error: ShowHomePage.do:680 Uncaught SyntaxError: Unexpected identifier
New crm not working and we cant switch to old one.
Email Bloqueado
Meu email está bloqueado ! Foi bloqueado após eu remover todos os emails da caixa de entrada para limpar pois estava excedendo meu limite o que eu faço ?
blocked
Hi My acount was blocked: truongnv@fastech.vn Please unblocked help me.
How to visiters close the chat window on smartphones?
The zoho Sales iq Chat is working fine on desktops, but when visiter use it on their mobile devices there is no way for them to close the chat window and then they end up leaving our site. Why is there no "X" for mobile users to close the chat? Can you help me make that possible on my chat? This is really effecting our drop-offs. Thank you.
Gmail Integretaion
HI, I just wanted to know that is it possible to send mails directly from google mail and then see them attached to specific leads or potentials? I want to be able to mail from Gmail and the mail should be attached to the particular lead automatically.
Email sync often stops for users for no reason
My users often find that their email sync has stopped seemingly for no reason at random times. They can go into the Emails section of CRM, see that it is days behind, and manually use the refresh there to get it going again. Alternatively they are able to go to mail.zoho.com and manually refresh from there. Has anyone else experienced this? What was your solution? I've contacted the help desk on several occasions and never had a true fix that has lasted for the users.
all my open and closed activities are no longer showing in accounts page
Hi when i click into an account i normally scroll down and can see pages and pages of closed activities and open activities. Today they aren't showing anything, on each account page under 'closed activities' and 'open activities' it simply says 'no records found'. Please help, i fear all my account historys have vanished! Thanks Nicki
Error occured while publishing
Hello, When i attempt publishing one of my websites it gives an error message: "Error occurred while publishing". Please help Thanks
Account blocked for Outgoing Mail
Hi guys, I've been testing our "reset password" and "activate user" code integration and my "no-reply@stablemanage.com" email account has been blocked. When I try to unblock it, I see the message "Operation Not Permitted". Please help me - this account being blocked has broken the "reset password" feature on my application. Thanks, Fergus.
Help with html code
Hi, i am pasting my html code from a third party into zoho site using the embed button. Once i do that, it doesnt show. It comes out blank. Its not the 3rd party because it works everywhere else and i want to use zoho. Please help.
I cannot edit my site because it does't display in the builder.
I can't edit my site, I can't publish it, I can't do anything! Please fix this error! pls Help me. This is my site: http://bmkinternationalsuppliers.zohosites.com/
unwanted activities
I just created a new lead, then converted it into an Account. After I created it, I noticed that every open & closed activity that has been created by our sales team is attached to this new account. I started looking around, and many of our existing accounts have these same open & closed activities attached to them. It was not this way on Friday. Please help Bob Lanik
ADD DOMAIN is RESTRICTED AGAIN and AGAIN
I'm encountering AGAIN the same problem with my other two domains: ExperienceSomethingNew.com and TheHeartLandUSA.com. Still both of them can't be added for the same reason as previous domains. Please help again ASAP. Check the screenshots below.
Imap temporarily blocked
Can you please check my account and see why I am getting a lot of IMAP temporarily blocks. I do not think I believe I only have three devices connected to my account and they should not be hitting at any extreme amount. This has gotten much worse the last week or two. Thanks.
Could not send message Reason: 554 5.1.8 Blocked sender address
I get an error in the use of my mail "dcerron@damontcft.com" the error message is: Could not send message Reason: 554 5.1.8 Blocked sender address. Thanks
Spammers using my account?
Hi,I've noticed that I've started to receive lots of "Mail delivery failed: returning message to sender" messages. All of them coming from email addresses I dont even recognize. One typical gmail.com message starts with: "niXXXXXXXXXXXXXXXXX@gmail.com host gmail-smtp-in.l.google.com [64.233.180.26] SMTP error from remote mail server after end of data: 550-5.7.1 [199.217.112.118 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent
Support Email Notifications going to an old gmail address
I have notifications enabled to come through to my gmail email, we have recently created new gmail accounts and I have updated my Zoho account with the new primary email and completely removed the old one. I am still receiving support notifications to the old email but i don't know how this is possible as that gmail address has been completely removed from my Zoho account...Please can you help? Thank you Holly
Cannot get Mail to work for domain, MX records are setup correctly
Hello, I setup ZOHO for the domain: prestigeandclassicweddingcars.co.uk I did this last Friday (11th) and all the DNS changes have been made and taken full effect. As you can see from the above, the MX records are setup correctly. I also have the correct SPF record: v=spf1 mx a include:zoho.com -all I have set other domains up using ZOHO and have not encountered this issue. I cannot setup email in my email client and if I email an address I have created in the ZOHO account, I get this error: This
"Loading View..." message when viewing page with view components
When i go to any page with a view component (even if the view is the only thing on the page), I just get a "Loading View..." message appear. I have left the page for 15/20 minutes, but it hasn't displayed correctly. Other pages work as expected. Appears to have started earlier this morning. Is anyone else having this issue?
Notification Email not working for Contact Us form
I cannot get the email notification to work when someone uses the "Contact Us" form on my site. All I wanted (and it seems as though it is set up for) is to get an email sent to me anytime a visitor uses the Contact Us form so I don't have to drill into the site settings to see IF anyone submitted a message. I've tried every configuration, followed the pathetic instructions in the HELP section with no success. Found this after HOURS of searching https://www.zoho.com/mail/help/adminconsole/configure-email-delivery.html?src=mail-contact#imp4
Picture border getting cut off
Hello! When I put a border on my pictures, it looks fine on my desktop site but when I look at the mobile website, the right edge of the border on every picture gets cut off. Is there a way to fix this? Thanks!
Undelivered Mail Returned to Sender
We get and error delivering to this email, we just switched to Zoho a few weeks ago, and this was never an issue with our previous email client. What is the problem here?
I Cant able to delete the account can you assist or can you delete this account
I Created the Zoho account to this mail id and I deactivated it later but now I cant able to activate form this mail id vinod@vivacomm.co.in please can you help on this. Can you delete the name of the person : Vinod Chandrasekar zoho id
Missing leads in Zoho CRM
I have added leads into Zoho CRM and I can't not find them anywhere in our system. I have searched using the search option, filtered the All Leads view to see if I can locate it in the list and it is still not there. I have then tried to re-upload the lead via the import function and Zoho will not upload the lead as it already exists in the system. Please help!
problem add domain
Hello, I created an account here and I tried to add domain phatpandastore.com as a free plan but I am getting this error: * This Domain is not supported or is already registered with Zoho. Maybe I made a mistake when I initially created the account. Can you please asociate this domain to our account or delete it? The domain is ours. Best regards
I can't receive mails
Hi, I have successfully set up Zoho Mail using my own URL p-community.com I can send out emails, but i can't receive any emails I have just checked my MX records and they are all set correctly but I am still not receiving any mail. All my other accounts at the same domain send and receive mails without any problems. Recipient address: mai@p-community.com Regards, Mai
Tasks are not reoccurring
Hi There is an urgent bug that needs addressing. Since last Friday I have noticed on two projects now that the reoccurring i have set up is not working- The tasks are closed and they simply do not reoccur. I just tried on one of those projects right now and the same thing happened. -Reopened the most recent task -Set the reoccuring -Refreshed the project -Closed the most recent task once reoccuring set -Task just closes and does not reoccur even though the reoccur symbol is showing next to the task
delivery failure of incoming email
One of our major clients just informed us that their email to us was rejected. We have received their emails before and I need to know that this is not happening to other clients and will not continue for them. Thank you for the help. Below is the information they sent us. Delivery has failed to these recipients or groups: A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk. The following
User in invitation list
Hello, My company has subscribed for zoho business. I have setup about 38 mailboxes and they appeared fine in the Users list but after a couple of days, we could not access an account (amootoosamy@moollan-moollan.com). When trying to re-create that account, it says it already exists. Then I saw it in the pending invitation list, don't understand why it went there, and we are not able to login with this account to accept the request. I confirm that this account was never created before in zoho. Please
Problem in accessing mailbox
Dear support, I use a domain thaicraft.org with setting up many mailboxes a few months ago. I just found a problem that one of my mailbox can't access. I try to login to info@thaicraft.org, but it always login to kannika@thaicraft.org mailbox. If I try to login kannika@thaicraft.org, it can login and work properly. I don't know why. It has no reason to occur this. Please urgently investigate. Thank you.
Long delay in email updating
Over one month ago my email began not updating in a timely interval. Instead it might update every 24 hours or longer. When I click on the refresh button (right of the Compose button) the email will suddenly start pouring in, however it appears out of chronological order. I have to click on the Date sort button twice; first to sort it properly except that results in oldest mail on top, the second time to sort it with newest email on top, which is my preference. This problem appeared suddenly and
Territories
Client has Accounts that overlap territories so need to assign by opportunity rule. Seems to work and then not work, turned off and waited for cache to clear but still a problem. Need territories by opportunity owner (manager) and then use forecast to set sales goal and track. Will get more granular by individual sales user once it starts working. Reaching out to support, getting different answers. Any one else having difficultly with Territories to the point beyond theoretical?
OUTGOING MAIL BLOCKED
my mail was blocked mdbaquiran@avaconsultancy.com.ph. kindly repair this asap. need my mail badly! Thanks!!
Unable to receive emails
Hi, am able too send emails but unable to receive them from my registered ID warriorspro.com.
Unable to receive emails
Hello, am able to send emails but no idea why am not able to receive emails. Please support me here (Warriorspro.com)
Geary and Zoho Mail using IMAP Bug
Hi folks! This is a bug that I'm passing trough with Geary and Zoho Mail using IMAP. The folders, number of non-readed e-mails, all works fine, but Geary can't be able to get the e-mails list correctly, and sometime when it does, the e-mail in self can't downloaded. https://youtu.be/iq0B4tYqzNA On Evolution I haven't any problems. If anyone have a clue or tip to help me.
Can send but not receive emails
Set my account up a few days ago. completed the MX and TXT record and still unable to receive emails. Keep getting error Permanent Failure Recipient Not Found. Error 550 5.1.1
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