Button Send or Send & Close Not Work Property
Hi, I try to answer this tiket ID #107 but when I press the button, the message appear "Sending..." and not send the answer. I really appreciate any help you can provide.
Deleting people from External Network
I run an External Network. One person in our group has moved on to other things and now needs to be deleted from the Network. I already deleted her from the Groups, but cannot find where to remove her from the Network completely. This is an issue as the Network contains confidential information - imagine what would happen if a fired employee still had access to internal company information.
View shift
Recently my view starts shifting beyond my monitors and creates a bar to move the screen back and forth. Sometimes it starts out ok and when I open a client, it looks fine for a second and then everything under each category shifts to the right (but not the category name, it's like a huge indent being put in. I have tried on chrome and explorer and have deleted cookies, etc. I am not changing any settings, it just starts doing it.
Coombe Monthly issue
Hi there, Please can the mail rate exceeded limit issue be looked into for my e-mail, j.giles@coombemonthly.co.uk. I have not sent a large bulk of e-mails and as it stands simply cannot operate my e-mail to Kingston Council, which I am required to do. Please can you look into this with urgency. Thanks James Giles
More SPAM arriving
In the past week I have been receiving increasing amounts of SPAM from a number of sources. Disturbingly many are addresses me by first name rather than by email address which suggests that some soft of mailing list has been compromised. Does anybody else have this problem? Thanks
Clearing "Signature Field" when duplicating a record
Hi, When duplicating a record with a signature field how can I clear the field? Thanks, Damien Cregan Hire an Expert
ExecuteXPath - Cannot fill out Specify xml/string variable
To fill out "Specify xml/string variable" is required, but not possible to write or choose anything from dropdown ? I can just fine select from the xpath builder and generate the code and execute and apply, thats fine, but still no way to specify this ?
Custom Logo not visible in email page
Hi Team, i have uploaded the logo in the admin console and its visible in custom login page but not in the email page. Regards, Chandru
Migration Error
Hi, I'm trying to migrate mail from a remote server but I always get the error message "server not reachable", the remote server is mail.alradelsur.com, please help me to figure out what the problem is. Best Regards, Mario Mendez
No incoming mail
Zoho looks like a great platform, so i signed up for a free account. Unfortunately, i am not receiving my email... Any ideas as to why? I sent myself a few test emails, but they did not come into my mailbox. The email address is a name@zoho.com address, so it is not an MX issue.
Not login whit new domain
Hello, I just gave high yesterday an email with your own domain, reaching the step of inserting the phone number, I could not complete it and decided to do it today (the client did not command the núnmero). When I want to go tells me the password is wrong, put "forgot your password" and tells me that the account does not exist. I try again to create the mail, and tells me that the domain is busy, then nose como solve the problem. Mail is contacto@unoingenieria.com.ar Since already I thank you.
Undelivered Mail Returned to Sender
============ Forwarded message ============ From :mailer-daemon@mail.zoho.com To : <rodrigo.casal@360imprimir.com> Date : Fri, 09 Sep 2016 11:52:46 +0100 Subject : Undelivered Mail Returned to Sender ============ Forwarded message ============ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. gct@contactcenter.pt INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 74.201.84.163
Zoho ip 74.201.84.163 listed in sorbs.net
Hi, We have a problem when send email to domain @siacea.com , this report block for http://www.sorbs.net This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. vilma.velasquez@siacea.com INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163
Zoho ip 74.201.84.163 listed in sorbs.net
Hi, We have a problem when send email to domain xxxx@siacea.com Error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. vilma.velasquez@siacea.com INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 Thanks Julián Múnera
Incoming and Outgoing Emails Blocked
Hi Zoho team, Out email account 'sanjoy@buzzads.in' got blocked due to exceeded space. However, the user has deleted unwanted emails and now this user's storage usage is only 47%. But I am unable to unblock the incoming and outgoing emails for this user, it says "Operation permitted for paid user(s) only.". Please unblock this user for us. Regards Piyush
Can't add new domains; error: "Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported."
I have tried repeatedly to add two more domains to my account. Both end in .com (so are obviously not "free"). Each time I get a red error that says: "Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported." This error prevents me from adding the domains to my account. I first wrote to you about this on Tuesday. I have now sent you at least 4 or 5 messages about this issue. And, yes, I did include a screenshot. Today I finally received a reply saying: "Sorry that we inadvertently
553 Relaying disallowed
Hi, I am having issue with my company accounts: 553 Relaying disallowed Accounts having issue: marcelo@sierralajeado.com.br josi@sierralajeado.com.br
superadministrator email "name, surname" changes not visible
I changed my superadministator "name, surname", but when I send email, old "name, surname" is visible.
I can't make my Forums appear in the customer portal.
I have created categories and forums using the tutorial here: https://www.zoho.com/support/help/setting-up-community-forum.html Here you can see I have created some forums: But in my customer portal, no forums show. All forums are set to "Visibility: Anyone". But even a logged in user can't see them: What am I doing wrong?
Client host [74.201.84.163] blocked using dnsbl.sorbs.net;
Hello, i can't send email, everytime i send one keep arriving the following message: INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam i've seen it has happened different times this year, it's possible to resolve it ?
Outgoing Email
On more than one recent occasion, I have sent emails that do not appear in neither my sent folder our outgoing messages folder. This is not a fluke as it is happening frequently, both on my computer and my phone. Please advise.
ERROR_CODE :554, ERROR_CODE :5.7.1
Hi! today all my email get rejected and reported as spam : INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam how can i resolve it ?? It seems a zoho server problem!
Undelivered Mail Returned to Sender
Hi! We experience problems while sending mails fom Infinay.com to our client Cityway.fr due to "Undelivered Mail Returned to Sender". I've attached the automatic retruned mail. Regards
Urgent Attention:74.201.84.163 Again Blacklisted By SORBS.NET
Hello, Got this from bounced mail - This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. vrsharma@abulkhairgroup.com, ERROR_CODE :554, ERROR_CODE :5.7.1 Rejected 74.201.84.163 found in dnsbl.sorbs.net tanzin@abulkhairgroup.com, ERROR_CODE :554, ERROR_CODE :5.7.1 Rejected 74.201.84.163 found in dnsbl.sorbs.net anwarhossain@abulkhairgroup.com, ERROR_CODE :554, ERROR_CODE :5.7.1
Cant verify my email address that I don't have access to
I keep trying to sign in to my account, brooke@brooksservicesnc.com, but then it tells me I need to verify my email and that it sent a verification email to brooke@brooksservicesnc.com..... um how can I verify an email I can't access.
This domain name has been taken already. Choose another.
i am unable to publish y site. not sure what has happened.
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Hey Zoho Support, Can you please unlock my account. I keep getting Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit error. By accident, one of my team members send Hiring mail to 30 people with same requirements. apatel@jaspersolutions.com gethired@jaspersolutions.com Please expedite this process if you can. Thank you Andy
Please delete my Zoho Campaigns account
Please delete my link to Zoho Campaigns so that I can be invited from my company.
Not receiving emails part of a e-mail chain
When a person tries to respond to an e-mail chain which has 29 mails and worked fine until today, I don't receive anything and the following message is sent to the sender: Delivery to the following recipient failed permanently: ezm@elenazaera.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain elenazaera.com by mx.zoho.com. [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please unblock sales@pmanishexports.com
Sender image and name not updating
Hi, I added a custom first/last name and image to my main account (timothystulman@stulmansoftware.com), but they're not showing up in the recipient box. (See attached images.) Can you help me with this? Thanks! Tim Stulman
Error verifying Domain
I have added a domain: skygold.co.ke but i get an error when verifying it using HTML method. I have already upload a file at http://skygold.co.ke/zohoverify/verifyforzoho.html successfully. Kindly help resolve the issue
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please fix this on my account. I hardly sent out the same email to potential clients and it already hit me with a limit. Please, please, please fix....
Incoming mail quota not being reset?
I have two user accounts that an incoming email yesterday was duplicated over and over and over and over again until the incoming mail quota was reached. They are now unable to receive email since yesterday. Contacts to Zoho support have been unanswered. I would really like to resolve this as they are unable to receive email for over 24 hours now! Thank you!
verify domain
Hi. I cant verify my domain.
Sign Out with SAML results in error from Azure AD
Hi, I have SAML configured in my control panel, which is working fine by the way--all users can sign in nicely. The issue happens when a user attempts to sign out. The idP I am using is MS Azure AD, and I have all of the url's correctly matched according to the document: https://azure.microsoft.com/en-us/documentation/articles/active-directory-saas-zoho-mail-tutorial/ Error from azure signout endpoint: Sign In Sorry, but we’re having trouble signing you in. We received a bad request. Additional
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for
HI, I am having the problem while sending this to domain specific only i.e. only for Trulyyindiahotels.com and trulyyindiahotels.in This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. amargarh@trulyyindiahotels.in INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <dixitarora@tihr.in> Unrouteable address Sender verify failed Received:from [192.168.1.110] (182.70.9.160
Sync not updating one of my fields
Hi I have a sync set up to update various fields in my customer list in campaigns but one of my fields isn't updating. We changed a date in CRM 2 days ago and the accounts are supposed to sync every evening but it is still showing the old date in Campaigns. I've checked the mapped fields and the field is now missing from the list. I tried adding it again but I get a message to say that the field is already mapped and it will not allow me to re-add it.
Outgoing Emails blocked
aviv.co.in domain all outgoing is blocked from the morning. Can you fix this.,
Outgoing Emails
sales@aviv.co.in Our Outgoing is blocked. Pls fix ASAP.
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