Backdated subscription inconsistencies
Hi, we are planning our development to integrate our SaaS with zoho subscriptions and we find 2 unexpected behaviours. The first one, A, I think it is a Bug, the second one, B, is a behavior which I understand it should be present: A) Bug: wrong amount calculated on upgrades performed on backdated subscriptions: How to reproduce: 1 - Create a backdated subscription (date < today), choose a plan and add recurrent addons, for example 50 units. result: no invoice, generated (ok since I understand that
This Domain is not supported or is already registered with Zoho [
i entered my wrong phone number so now basically i can't do anything anymore
Feature Updates Page
https://www.zoho.com/creator/help/general/feature-updates-and-bug-fixes.html This was updated through July but seems to have reverted back to April?
Cannot create email ID
Hi, I'm trying to create an email account: gabriel [dot] rodrigues {at} usevox (dot) com. However, the system says it already exists. I've tried to delete, but no success. Could you remove it, please? Thank you. Gabriel.
Your Outgoing has been blocked and you will be unable to send emails
Hi, I get message on my accoune sklep(at)bogdangawlik.pl: We have blocked your account "sklep@bogdangawlik.pl" temporarily as a security precaution. Block Type: Blocked outgoing emails . Reason: Unknown Can I ask you to unlock and enter the lock reason. Regards Andy
WYSIWYG editor failing to load CSS and images
Hi all, I previously reported this here: https://help.zoho.com/portal/en/community/topic/problem-with-custom-css-in-editor , but that problem seemed to subside for a while. Now it has returned with a high level of consistency. The basic symptom is that when the WYSIWYG editor opens it fails to load custom CSS, page content images, and even images that are a standard part of zoho wiki, for example the bullet triangles for the page TOC. It also happens intermittently without any custom CSS, in that
Contact us form returns error.
I tried to fill out a contact us form and get this error. Looks like i'm expected to fill out a field for nr of users, but I see no such field.. Error found while adding the data... Please get back and rectify » [] 1 . No_of*Select a value for No. of Users .
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please unblock sales@pmanishexports.com
Please unblock my account URGENT
Bounce error message, please unblock my account urgently. I have no idea why bounce error message would have been triggered, by the way. harry@californiacarbon.info
URGENT!!! PROBLEM SENDING EMAILS
Dear, we are facing problem sending email from our email biuro@air-drone.pl Problem is ongoing already for few days, since two days I didnt get any response from your technical team. Can you guys help? This is frustrating, we can not contact our customers and this is second time it happened in the last month. That thing stops us from replying to our or potential customers! We need someone to look at it as it cant happen to us every month. Please, help us with it. Regards, Milosz Krol
Domain Renewal payment
HI, My Credit card was hacked and the domain renewal didn't go through. I need to renew it asap as somewhere it is mentioned that zoho can do it 12 days after expiry which is tomorrow. Can you kindly send me link for payment asap for me to make the payment? My domain: pes-me.com (PES ME) Thanks, Imran Sauditalent@gmail.com
Zoho Mail email ID Blocked
Hi My 2 email Id Support@fgali.com sujeet@fgali.com is blocked. support@fgali.com id is used on website sending email like order placed, customer created etc. Before also this id was blocked so i deleted the user and created new email id to work. Again its has been blocked. Please do help me with the issue i dont understand why its getting blocked again and again. sujeet@fgali.com id is also blocked due to exceeding its limit. I have cleaned many mails but still its show blocked. Please help me with
Zoho Email is SLOW AGAIN!
I have a team of 11 using zoho email and we are seeing a slow down in email delivery. I just did a test and saw a 10 minute delay in delivery. I have another user complaining she has not received an email from 2 hours ago. Please update ASAP
Portal invitiation/sign-up errors with Apple devices
I have so far had 2 customers tell me they were unable to get the portal to accept a password when they followed the Invite link on Safari on Apple devices. The first was trying to sign up via his iPad, eventually he gave up and did it on his PC The second is getting the same issue on his Mac His feedback: I get “Invalid Email Address or Password” error Hitting password reset just clicks the submit button and nothing happens Is this a known issue?
Zoho Survey to CRM integration not adding new leads
I have a survey set up to capture information from new leads as well as some returning visitors. I integrated the survey before pushing it live and selected the Add/Update Record option. I just checked the survey results and there are new users that have completed the survey but I cannot find a record in CRM for them. The CRM integration has worked fine on other surveys I've created, please advise as to why this one isn't working.
"Sort by" in reports not working?
Hi Zoho, I'm trying to sort my Flags_n_Alerts report in my app, I try to sort the report by Added Date and by Recepient, the added date and time sorting is only sorting by the time (meaning 12:00 tomorrow will be higher ranked than 17:00 today) and the text sorting is not working at all.... Please fix Thanks Ravid
Mail delivery still failing
The issue still remains for both my domains on Zoho Mail. Please can you provide an ETA when mail delivery shall resume.
Webform Emails No Longer Support From Email Address
When contacts on my website submit webforms, they are now receiving a from email address of "notifications@zohocrm.com." Previously, emails were being sent from the contact owner's email address.
i need old version link for new crm
new interface of zoho crm is not working now because of a javascript error. i need to switch old one. can anyone show me how can i switch my zoho crm to old interface.
Mail Outgoing blocked. Reason :Mail rate exceeded limit
Hi I'm unable to send outgoing mail from procession@weymouthcarnival.co.uk, please can somebody check this? Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit Kind Regards
POP Chain - trying to pop all emails including poped ones
I have the next problem. I have main Zoho account (A) which pops from other 2 Zoho accounts (B,C) successfully. Then I have a Gmail account which pops from my main Zoho account (A). My Gmail account succeed to pop only A emails, but not B,C emails (they keep staying in Zoho A). Any way to make gmail account to pop also B,C emails ? Thanks, Gil.
I am getting errors when I try to save a contact after editing
I am using google chrome on windows 7. I am having problems editing contacts. I open the contact from the email view, select "edit" add information to notes then try to save and I get an error every time. Have I set something incorrect or is there something wrong with your contacts app? The error message appears in red at the top of the page as soon as I click save, but disappears when I launch snip.
My zoho account on my Celphone is losing connection.
I use the outlook to access the zoho email, but he continuously lost the connection.
STILL SO MUCH SPAM
I JUST WANTED TO POST A SCREEN SHOT OF WHAT MY INBOX LOOKS LIKE. HOW ON EARTH ARE THESE TYPES OF SPAM EMAILS COMING THROUGH? WITH THE SPAM FILTER, TOO MANY OF MY LEGIT EMAILS WENT TO SPAM AND WITHOUT SPAM FILTER, THIS IS WHAT ZOHO ALLOWS THROUGH??? HAS ZOHO NOT HEARD OF RANDSOMWARE OR ANY OF THE OTHER VICIOUS VIRUSES THAT COME IN EXACTLY THESE TYPES OF EMAILS? I I HAVE FORWARDED ALL OF MY EMAILS TO ANOTHER SERVICE AND AMAZINGLY NONE OF THESE COME THROUGH ... NOR ANY OTHER TYPE FOR THAT MATTER.
we can't send and receive emails
The service was working properly, but suddenly we can´t receive or sending any emails. Despite of this, the email sending doesn't get any error. Please help me.
zoho mail doesn't work. can't send and can't receive emails on any account.
Everything was working fine, and today everything stopped. any idea what is happening? domain: @osorfestival.eu we are in the middle of festival, our tickets reservation going through zoho, so it's little bit urgent... best reagards, Bojan
Server error when verifying code
I tried to sign up for business email with a site that i manage - http://aintnailz.ie When i input the code i recieved by phone a server error showed up Is there a url i can input the code i recieved again? Regards David Flanagan
Unable to receive email, MX records setup
I am unable to receive email at my domain teamshipstudios.com. I am hosted through Dreamhost and have setup the mx records on my domain management portal. I used this tool, as I have seen in other posts, to verify the mx records. http://mxtoolbox.com/SuperTool.aspx I am able to see mx.zoho.com mx2.zoho.com and mx3.zoho.com. What else do I need to configure?
Can't Find My Email Account
I setup an email account on 8/3 and was able to send and receive using my domain "Riverbend-HOA.com" Today it appears this account no longer exists. Where did it go?
I cant add a usser un my organization
Hi, am creating the accounts in zoho mail (i have zoho crm) but 1 user cant be added to the organization. I need to know how can i fix this!
Unblock outgoing mail please
Hello, my outgoing mail is blocked now. Can you unblock it please? Best, Bogumil
Receiving E-Mails Takes Too Long
It takes too long time to receive e-mails to my bussiness account (name@companyname.com). I'm using mail forwarding to gmail. I sent an e-mail to my bussiness account and it has been more than 30 minutes and I keep checking both zoho mail and gmail yet there is no new mail in my inbox.
Site Changes
I have created some changes on my site. They show up on the preview site page but they do not actually show up on my website. Also, I would like to change my page layout from one column to two columns. I have followed directions but it is not responding. Are these common problems? Is response time, continuously slow? I am excited to move my site to Zoho for easy CRM and workflow but if the site is this slow I will be forced to go back to wordpress. -Kerry
Zoho Site Not Updating Changes
Hi! I made some changes to my Zoho Site. The changes appear in my site preview but do not appear on the actually site. How can this be fixed? Kerry
Website unable to republish after edit
Hi Admin After I edited my website, I unable to republish my website, the message ask us to contact support, jalanipohfreehold.zohosites.com Please help us thanks
Why suddenly a 404 error in my website?
Why suddenly my website is giving a 404 error in all its pages, except HOME and contact? It was working fine? www.bariatricleaders.com. Thanks for any tips.
Please unblock my account!!!!!
Hi, For no reason my outgoing email have been blocked and I have not even sent that many out today. Please unlock me ASAP!!!! email: jessica@make-upinternational.com
Unable to add .com domain to my mail hosting
I am unable to add a .com domain to my email hosting account, it gives me the error "Free domains with extensions such as .tk, .cf, .ml are not supported" Last time I checked, .com domains were not among those which qualify as 'free'. I submitted a support request 2 days ago, but have heard nothing in response.
cant unblock account after making some space
Hello. i have blocked account because of Mailbox size exceeds limit. I deleted some messages and now i have enough space but i cant unblock the account. Can someone help me unblocking?
Zoho can't verify the domain name
Hi, Zoho is unable to verify my domain name (rudidias.com.br), in both TXT and CNAME methods. It's been more than 24h that I added the original DNS records. I've double checked the records (zb14701619), both are showing up when I dig the domain but zoho doesn't seem to see it... Any help would be appreciated.
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