Can Send but Not Receive Emails
Hello, I have read just about every thread on this forum with the same topic, but none of the answers have helped. As the subject says, when I send an email from my new domain (rockbrookmanagement.com) it goes through immediately, however when I send an email to my new address it never shows up. I also do not get any errors on the sending email address side. The problem has existed for more than a day. I have tried changing the mx records from mx.zoho.com to mx.zohomail.com as I saw mentioned in
Mail rate exceed
I have this problem today. I need to send a lot of mail any day to my customers. I need urgently to unblocked this. There are any way for this problems not appears again. Please say me something is urgent. Thanks
One field from Survey-CRM Intergration not populating in CRM
I have a strange issue where one (1) of about 40 mapped survey-crm integration fields is not populating with data. The data submitted is saving in the Survey system. It is visible in the report (all and individual). There are no sync errors, and I can confirm other data is being updated successfully by the CRM SYNC. In the image below (snippet from CRM-Leads) ALL fields are populated by data via the Survey-CRM integration... however, one field does not populate as mapped. The field remains empty.
Slider values not STICKY for returning visitors (on page/iframe reload)
I have a survey that is set to remember and repopulate answers for returning visitors. On regular forms fields such as name, email, demographic, dropbox etc all values are "sticky" when a visitor returns to the page. However, slider values do not appear to be sticky. In my below video example I have a slider with a DEFAULT / INITIAL value of 4 While completing the survey (as a visitor) I change the slider value to 7 and click next.... then I click previous to confirm the value was sticky. To mimic
Mail rate exceed
I have this problem today. I need to send a lot of mail any day to my customers. I need urgently to unblocked this. There are any way for this problems not appears again. Please say me something is urgent. Thanks
Mail rate exceed
I have this problem today. I need to send a lot of mail any day to my customers. I need urgently to unblocked this. There are any way for this problems not appears again. Please say me something is urgent. Thanks
REDIRECT LOOP
My zoho site keeps redirecting and does not load properly. I tried fixing this by adding a 301 Redirect, but that did work. I also tried switching over the secondary domain (the www. one) but that hasn't solved anything either. I need this site to be up and running as soon as possible, please help.
Unable to receive email even after changing MX settings
I am unable to receive emails even though I have changed my MX settings in GoDaddy. The Mail Hosting in Zoho is also enabled. Please help!
Unable to see several accounts notes
Dear Sir or Madam, please check the image below as I can't see the notes in several accounts because is written (for more than 24hours) undefined Loading...
Caldav - doesn't work with most clients
HI, I appreciate that the focus was OSX and probably nothing else was tested. But wanted to share my findings in the hope that it gets addressed. No shared calendars are supported - like all the other shared capabilities, this is a crippling miss for a small business/home user. Use of the calendar ID is far from optimal, surely there is a better scheme than using a URID as the address that is entered? Supporting discovery of calendars for non-OSX environments would be a considerable help. Specifically
Unable to send an email.
Hi, I am unable to send emails. Please fix this problem. I am getting below error message. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked I was trying to send job openings to my candidates. I wasn't aware of the daily limit. Please fix this problem and I assure you that we will not violate your policy terms. Email- deepak@ziphertech.com Regards, Deepak
please unblock my account
Hey Admin, Please unblock info@igca-jo.com and td1@igca-jo.com , could you plz help us we cant send any email . Regards, mohd
Email not Forwarded to Zoho Support
Hello, I sent a message to customer support about the problem facing since two days but no reply received so far. The problem is being frequent now and posting that message again here for quick response. Since few days some emails received and forwarded from our gmail account to zoho support isn't being delivered. It is showing error as Mailbox delivery failure policy error at zoho support. I have attached two screenshots of this error as showing in gmail. Please look into this matter and resolve
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Blackberry 9810 - Zoho Blackberry Sync
Hi, On my Blackberry 9810 The address https://msync.zoho.com/bbsync gives back: Error 404 Help would be appreciated!
Email delivery delay-sending and receiving
For the past two weeks I have had several critical issues with Zoho Mail: Incoming emails are delayed. I have been using an alternate email client and I will receive messages there, sometimes hours before they appear in my Zoho account. The incoming email pull isn't working. I have to refresh the window several times for messages to come in. I don't receive emails in the Mobile app unless I have refreshed and downloaded them on the Desktop app. I have Desktop notification Disabled but it has turned
Zoho CRM Android App Error in Tasks
I created a filter that removes tasks that have a status of "Completed". It work perfectly in the desktop version, on the mobile version it shows the check box next to the task item completed check but it still shows up on the screen. It should be filtering out completed task according to the filter that i created. Please fix this error asap. thanks!
Too many mails in Spam Folder and Mails delivered to ZOHO email adress failed
Dear Sir or Madam, I am user of zoho emails. I signed up for zoho with a domain based email adress a few weeks ago. The domain is www.tapethatcollective.com. Since a few weeks we have a problem: Some very important emails regularly are delivered to our spam folder. How can we change that? Also, currently we have the problem, that sometimes, emails cannot be received by our zoho email address at all. The main email address of our company is "info@tapethatcollective.com". Currently, everytime we
No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked
Buenos días agradezco me colaboren con desbloquear el envio de emails para la cuenta contacto@creditosparahoy.com ya que llevo varios días con este mensaje de error: No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked. Mil Gracias Saludos Cordiales
3 showstopper problems - Function, Formula Field, Loading
I am facing 3 serious problems as I approach a Go Live deadline. Has anyone ever experienced any of these 3 issues: (btw, we switched to the new UI 4+ weeks ago and can't switch back) A. Ghost function: I am trying to delete an unnecessary Lookup field and I can't because Zoho claims it's used in a function that does not exist, what I call a Ghost function. 1. Event.Staffing_Status_2326100000001224424() I had a function called Event.Staffing_Status (without the ID). I deleted the function,
Horizontal alignment is not working
Suddenly all cells in all of my pages are aligned right. The alignment button shows the correct alignment. This is the case in 500 of my sheets. The alignment button does not work. Can you please urgently restore the correct alignment? Many thanks and regards Hans
Alignment problem in spreadsheet
Hi, I have just got my cell texts aligned right to left in all my sheets in Zoho Docs. It's impossible to align my texts manually, it's always fixed in right to left, is it a known issue ?
How to merge records when multiple jobs are applied for
Candidates coming in from Indeed through an integration will have a new record ID for each job they apply for. Is there any way to merge the records and have just one applicant record ID and all the jobs they have applied for attached to the record?
Error connecting to Zoho Support to Facebook account
When I select the Facebook integration option below I receive an error from Facebook. How can this be resolved? Facebook Error:
Unable to connect SMTP server:smtp.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtp.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
A list of applicants and applications
Hello, We want two stupid things for an ATS 1) a simple view or report with ALL NEW applications of the day or last days. This view or report must display applications from candidates already known in Zoho applications from new candidates 2) a simple view or report with ALL NEW applicants of the day or last days. This view or report must display new candidates imported by webform new candidates imported manually new candidates imported by resume inbox Thank you for quick assistance
Unblock email account
Hi my email account has been blocked as it is over the size limit of 5Gb. I have deleted lots of emails and it is 1.8Gb now, but still cannot unblock the account as it says "Operation permitted for paid user(s) only." As it is business email, and it has been down since morning, need to be fix asap. Thanks,
Unable to receive emails
Please help me. I'm unable to receive emails and its very frustrating. I've already put in two tickets but have not heard back. Mohan.
Choice Hover Background Color Resets to everytime survey is edited...
The Choice Hover Background Color is set default each time the theme editor is opened. To reproduce the issue: Stage #1 - Creating the form 1) In Zoho Survey select a fully customizable template (ie: natural) 2) Create a form containing a single select element (radio buttons) and publish/preview the form 3) Open theme in theme editor 4) Select Choice Hover from the element options on the Background tab. 5) Set a new hover color with the color picker 6) Click Ok to choose new color 7) Click Apply
Test User can not access database
Hi, my secondary user can not access the creator database I have created. When it attempts to log in to the creator site and select the application the messages says you have logged in as vicandreuben@gmail.com. You are not allowed to access this application. But I have selected them in the user settings to be able to use it. When the user attempts to use the apps through Zoho CRM, which is how they will be using it when it is live, they can view the forms I have linked to, they can see the test
Contact notes from another user in CRM are now listed as my notes
Dear Zoho CRM Team, All of a sudden several notes from another user are now listed as my notes. Is there anyway to update who the contact notes owner is? Has any one else notice this issue? Thank you, Thomas Pursifull
[Solved]I can't receive some emails : Mail delivery failed
Some costumers can't send me emails. They receive a message like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: xxx@ingeros.com host mx.zoho.com [74.201.155.125] SMTP error from remote mail server after end of data: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Action: failed Final-Recipient: rfc822;xxx@ingeros.com
Can not sent email
Please attachment for screenshot. Need fixed asap!
Zoho ip 74.201.84.163 listed in sorbs.net
INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 Hello there, It seems you were blacklisted and we are not able to send mails. I need your special attention on this. Natharsha
Not sending emails
Hi, I have a problem woth my emails account, (zoho mail) I receive the emails, but my customers are not receiving my emails.... Please is very important.. thanks for your help. Celeste
IMAP/SMTP troubles
Hello! I have following problems with domain hosted with zoho - first one of mine usernames stop connecting to zoho from my phone/smtp clients - "user name or password is wrong" but there is no changes made by me. Few minutes later all my users was rejected by IMAP/SMTP servers of zoho with same error. So is this ZOHO issue? This is secondary big issue here for 6 months since I use zoho to host my mails.
Account is disabled when I try to log in
Hi, I have three account registered on zoho but they are disabled when I tried to log on. Two of them registered today and I even haven't got chance to update anything. Can you re-enable for me? Three account are: lxh_hhh@yahoo.com haiychinese@gmail.com mastercitygroup@gmail.com Thanks, Matthew Li
Can not access salesIQ for several hours
Unable to access Sales IQ account for several hours today (still unresolved) Have upgraded account from trial to CRMPlus today but no change in access. Only message i receive is: This site can’t be reached salesiq.zoho.com took too long to respond. ERR_CONNECTION_TIMED_OUT NOTE: I can access CRM, Survey, Mail, etc... just not SalesIQ -------------- Follow up note: I have tested connection with two different internet service providers. SalesIQ page still does not load. I also get an error if I try
blocked IP address 74.201.84.163 at sorbs.net
Hi, we are not able to send emails, here is the error message: ERROR_CODE :521, ERROR_CODE :5.7.1 Service unavailable; client [74.201.84.163] blocked using dnsbl.sorbs.net can you please solve this? IP address 74.201.84.163 is on the black list on sorbs.net here ist the list from sorbs.net: Problem Entries, (listings will cause email problems.) 3 "Spam" entries [07:40:54 04 Apr 2016 GMT+00]. 1 "Virus" entries [05:45:01 03 Dec 2015 GMT+00]. Thank you Best regards, Roman
my account is problem it is not upload import email list
My account not upload import email list CVS or XLS or any type its clear in import history list but not clear in end list i was delete all and still problem but you know no option for delete import history
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