Cannot receive email, mx records added
Hi! my emails is sales@seibelisima.com! I cannot receive emails from some gmails ( 3 of 7 did not work) also verification email from mail chimp! Please help! Thank you
Mail Unblock
info@sarvvisa.com Please unblock it. By mistake sent bulk mails.
Unable to send emails to Zoho Inbox, not receiving emails on Zoho
Hi, I am having issue with the mail service, I have already configured the MX records to work with Zoho. I have already waited 24hrs. Whenever I send an email from my email account, it gives me a mail delivery failure message. I get this error message on multiple email providers (like mail.com and yahoo.com). Is there any way to fix it? My email address (Zoho) > epsilon_aerospace@xnoticeboard.com
Account is disabled when I try to log in
Hi, I have three email address registered on zoho but showing account is disabled when try to log in. Two of them are just registered today and haven't got chance to update anything yet. Can you re-enable for me? lxh_hhh@yahoo.com haiychinese@gmail.com mastercitygroup@gmail.com Thanks, Matthew
Is Zoho CRM/Mail not workng this morning?
I was using Zoho Mail this morning and it became unresponsive around 7:15 EST. Zoho CRM is not responding either. I certainly hope they aren't updating the system on a Monday morning...!
74.201.155.75
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. mohin@ilslbd.com INVALID_ADDRESS, ERROR_CODE :553, ERROR_CODE :https://www.spamhaus.org/sbl/query/SBL293648 moinul@ilslbd.com INVALID_ADDRESS, ERROR_CODE :553, ERROR_CODE :https://www.spamhaus.org/sbl/query/SBL293648 Received:from mail.zoho.com by mx.zohomail.com with SMTP id 146027902946529.62531210718123; Sun, 10 Apr 2016
I am trying to get help since this morning. You are blocked on Spamhaus!!
ERROR_CODE :553, ERROR_CODE :5.7.1 [BL21] Connections will not be accepted from 74.201.84.154, because the ip is in Spamhaus's list
Insufficient Privileges
I am the admin for my Zoho CRM account. Starting a few days ago, upon clicking on events I often receive a pop-up message that I have "insufficient privileges" to view MY event, and I am the administrator. What is going on and why is no one else complaining about this in the forum?
Zoho IP addresses on multiple blacklists
74.201.84.154 and 74.201.84.163, both Zoho email IP addresses, have been blacklisted by multiple Spam watchlists (SORBS, Spamhaus, and Protected Sky). Our outgoing email is completely blocked because of this. Looking at earlier forum posts this seems to be a recurring issue. Please confirm when this has been resolved.
550-Verification failed for 550-Connection rejected
Hey, I want to send emails from my domain using phpmailer. after setting up the details, I got following error. SMTP -> FROM SERVER:220-master01.billandsupport.com ESMTP Exim 4.86_1 #1 Thu, 07 Apr 2016 23:26:41 -0400 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. SMTP -> FROM SERVER: 250-master01.billandsupport.com Hello master01.billandsupport.com [167.114.206.96] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250 HELP SMTP ->
API Changes/Migration?
We have a notification that states "If you are done with the API changes, Click here to Schedule Migration." What is this referring to? We have not made any recent API changes.
Cannot configure email in Zoho CRM
I am unable to configure email to work inside Zoho CRM. I watched this demo video: https://www.zoho.com/crm/lp/demo3.html I am following these instructions: https://www.zoho.com/crm/help/zoho-mail/configure-zoho-mail-add-on.html#Set_up_Mail_Account_(POP) On this page, while logged into Zoho CRM: https://crm.zoho.com/crm/ShowSetup.do?tab=personal&subTab=emailSettings&action=zmail I see this: When I click the "Configure now" button, nothing happens. How do I integrate Zoho CRM with email as explained
MX Records correct but not receiving emails all of a sudden
My website revoure.com is registered on WhoIs and hosted on GoDaddy. We are launching our website with shopify. After redirecting our website to shopify, we have been facing problems receiving emails. As of today, we are unable to receive any email. Please help! Thank you.
Problem with moving tasks in calendar
Hello! I have a problem with moving tasks in calendar by mouse, I am trying to move task for another day by mouse, but there are no results. It is possible to do only manually. Please help! Dmitriy
Group Email Sharing - Share 1 Email Address with All Users in Group
I followed the instructions in the link below but I am not seeing the screen in the same manner where I can set up group email sharing. I may have went to the wrong location. I am very new to Zoho. Is it possible to provide more information on how to accomplish what is in the link below. https://www.zoho.com/mail/help/adminconsole/public-groups.html I have attached the screenshot of where I was when I was trying to do this.
SORBS listing for Zoho IP. Please, fix us.
The following IP address - 74.201.84.163 is added as a spam and virus entry on the SORBS listing that few companies use to filter spam. Our email is sent through this IP address from the header info and we can't mail receivers using SORBS due to listing as of 7th April 2016. Please, help us by delisting this IP or shifting outgoing mails to a different IP. Thanks.
Question Display and Values Not all sticky with SECOND LEVEL question logic (on previous/next button press)
SECOND LEVEL question logic display and input values do not appear to be "sticky" on previous-next button. In my test I have set up a series of 5 questions with the below logic. Question 1 <-- PRIMARY QUESTION |--> If Q1=Yes then Display Quest 2 (Dropbox) <-- FIRST LEVEL LOGIC Question 3 <-- PRIMARY QUESTION |--> If Q3 =No then Display Quest 4 (YES/NO) <-- FIRST LEVEL LOGIC |--> If Q4 =Yes then Display Quest 5 (YES/NO) <-- SECOND LEVEL LOGIC In the test I select all values that result in
Custom Styles don't show on Mobile S
It looks like styles for Zoho Survey Forms are not applied to MOBILE S screen size / resolutions Below are two screenshots from Chrome's built in Device Tester. Mobile M shows styles are active. Mobile S displays non-styled content in the embeded iframe. ** Note that all styles are working on other areas of host page... only Zoho served Survey Form content is effected. Mobile M Mobile S
Cannot import of export unopened list in Zoho Campaigns. Error message says 'Error Occured. Please try again!!!'
I am trying to download unopened contacts from a campaign. Error message says 'Error Occured. Please try again!!!' Also have tried to import a list and have correctly mapped the fields but have this message: We were unable to determine the data(column headings) for your import. Please select from each drop down box the label you would like to use for your records.
Suvey Submissions not visible in CRM
When my survey form is submitted the mapped CRM-Lead integrated fields populate correctly (except one - noted in seperate dedicated thread) However, the completed, sync'd FULL survey does not appear in the Zoho Survey section of the lead view. Below is a snippet of the lead view which is entirely and successfully populated by data from the completed (unlisted) Survey Is this a bug, or a setting I have overlooked?
Group Email Sharing - Share 1 Email Address with All Users in Group
I don't think this went through. Sorry if posted 2x. I followed the instructions in the link below but I am not seeing the screen in the same manner where I can set up group email sharing. I may have went to the wrong location. I am very new to Zoho. Is it possible to provide more information on how to accomplish what is in the link below. https://www.zoho.com/mail/help/adminconsole/public-groups.html I have attached the screenshot of where I was when I was trying to do this.
error in email delivery
Estou tendo problemas para receber o meu e-mail e eles são lentos para chegar. Às vezes não é suficiente! Posso ajudar? - I'm also getting lots of spam! help! domain: dropink.com.br Obrigado.
Accidentally created a new account - need deleted to free up email address
One of my team members created a new zoho account instead of waiting for me to add them as a user to my existing one. The account mistakenly created is webmaster@sterlingvillage.net. Can you assist and delete account?
Unblock accounts
Dear support team, Please unblock our domain's email account as we got Sender Address Blocked messages. Regards, HungPV
iOS - Exchange Active Sync - Cannot move messages to other folders
Hello, I have my iPhone synced to my Zoho mail via EAS. However, I am unable to delete messages or to move messages from one folder to another. When I try to delete or move a message, I get the folowing error messages: DELETE - error message is "Unable to Move Message The message could not be moved to the mailbox Trash" MOVE - error message is "Unable to Move Message The message could not be moved to (any chosen folder)" I have deleted and re-added mail account. Still receiving error. Please advise...
User Can Not See Tasks
We have a portal user that has been assigned to a project, but they can not see the tasklist/tasks. They were able to see tasks yesterday and logged time towards them, but the tasks disappeared for them today. As an admin, I can see the tasks and see the logged time. Do you have any ideas why this user would be having issues? Thanks!
Unattended session loses connection
I am experiencing a frequent issue. I utilize the unattended sessions for all of our devices. I am finding that I consistently lose connection to many machines and the only way to get it back is to either restart the unattended service or to reboot the computer. These machines have not lost Internet connectivity or gone to sleep.
Request to unblock outgoing mail access
To whom it may concern, We would like to request to have our outgoing mail access unblocked. We tried enabling it, however it is still disabled. Please rectify this matter as soon as possible as we use this for business purposes. Thank you. Kind regards, Elisha Murphy
Mobile Site Submenu folder shows folder as an option
I have a folder in the navbar of my mobile site, the folder contains three pages. On desktop, the folder shows the three pages but when clicked but on mobile, the folder shows four items. The three pages AND the name of the folder also shows in the drop down menu. Desktop view: Mobile view: What's the point of this? I don't think it should be there.
View editor: cycle through filter names by hitting first letter broken
Hi Support When I create a view and add a filter, I would like to hit the first letter of the field and have the highlighted row jump to the first one with the matching letter in the order they are displayed, then if I hit the letter again it jumps to the next one etc... If you see from the screenshots, this doesn't happen, here I have hit 'c' once and it jumps WAY down the list. If I hit C again it jumps back UP the list and from there no change. I think your tab order or whatever it's called when
Mailbox Delivery Failture policy Error
Hi Support Team, I was notified by one of my vendors that they cannot send an email to me from their automated email system and they sent me this message: The following recipient(s) could not be reached: dominictan@babiesontheblock.com on 3/29/2016 12:48 PM mx2.zohomail.com: 552 5.1.1 <dominictan@babiesontheblock.com> Mailbox delivery failure policy error Is there anything that i need to do? Thank you, Dominic
Problems creating new account
Hello Today I started to use your e-mail service, create 17 accounts. Necesecito create an account more but will not let me, when I try to create an invitation email account is generated and does not allow me to finish the process. Thank you very much for the information they can provide me. regards
Slider values not STICKY when using previous / next buttons
When navigating through a multi-page survey with previous / next buttons sliders reset to their default values. I believe these values should be sticky.
Survey gives "RESPONSE ERROR" message on page with only Slider Elements
While testing my embedded <iframe> survey form today I received a "Response Error". The same page consistently produces the error on "next" button press. The page (page 4 of 8), contains only slider elements plus one description element. I believe the submission error may be caused by the same issue that causes the final (largest) slider value to NOT appear in the report. It's likely to be a simple miscalcuation: Example: UpperValue = 10 LowerValue = 0 DataPoints = Uppervalue-Lowervalue // in the
User access is limited for admin account
Hi, I was having problem on the user accessibility for the admin account. The access is limited and locked. I can't make it from admin to user nor to delete the account. Can please help?
Delayed Emails
Hi, I am getting delayed emails. I just received an email from yesturday. This is getting old, what is going on?
REPORTS
Hi.. I am trying to use the criteria Contact Modified with "is after" today's date and an earlier time, however, the output is incorrect and when I go back to customize the criteria, the time displayed is not the time I put in, even though I saved it. PLEASE HELP!!!
My email is blocked
Hi, The user 'dan@vonkel.co.uk' is blocked due to exceeding the bounce back count. Please can you unblock this ASAP? Thanks
Zoho Mail New Version - it loads slowly, cannot access drafts or schedule emails
It takes 60 seconds to open the new Zoho mail version - irrespective of a browser or computer used. The drafts folder can be opened but no individual drafts can be accessed and scheduled for sending later. (An option to schedule emails is the only noteworthy upgrade in the new version and the only reason for me to use it - it is otherwise slow, cluttered, ugly and obviously it was not tested on a smaller resolution screen like a small laptop - some items show on top of another, but that's a different
Locky virus sent to two Zoho accounts in succession
Hi there, Approximately two weeks ago at least two of the accounts I manage recevied emails with the Locky virus. It appears the emails were sent from the owners' own accounts. I suspect the email addresses were spoofed but I would like to be certain of their origin and be sure that Zoho was not compromised in any way so that I can reassure clients. I emailed support with the headers of one such email on the 19th and followed up on the 21st but have not had a response. Please could someone investigate
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