Job Openings URGENT
please fix ASAP the following issues as we are not able to work at all ! 1. Job Openings - please change all job openings we have status In Progress 2. Give us the option to integrate them to Facebook and Twitter - we are not able to do this at the moment
My sender server is listed on both lashback and CBL+
Hello, I've sent you support tickets and forum threads but i haven't received answers to my tickets/threads. My zoho smtp server is listed in both lashback and casa-cblplus. Can you please request list removal from those two blocklists, as it stands we have switched from spamassassin -1,7 to spamassassin -2, slowly closing to a automated spam assessment. If you cannot delist that server can you please redirect my smtp traffic to another host so i don't risk my mail to be marked as spam?
Zoho CRM Webhook 401 error
This webhook works perfectly fine when pasted into a web browser. https://AC1af9ce085a98c0c76a45edd07c68xxxx:65559b76ead7d2f03ba7cc341af8xxxx@api.twilio.com/2010-04-01/Accounts/AC1af9ce085a98c0c76a45edd07c68xxxx/Messages?Body=<BODY>&To=1443825xxxx&From=14438255xxxx The Zoho CRM Webhook reports a 401. I can give you the missing xxxx on request <TwilioResponse> <Messages end="0" firstpageuri="/2010-04-01/Accounts/AC1af9ce085a98c0c76a45edd07c68xxxx/Messages?Body=test&To=1443825xxxx&From=1443825xxxx&PageSize=50&Page=0"
support needed
Hello, I have migrated recently with my domain portal-dwapara.ro from a server to your server (zoho). So, my email is on your domain zoho. I need to modify my data on my account from where the domain portal-dwapara.ro is registered: http://www.rotld.ro/engleza/index_en.html Here I need to introduce the "nameservers". The only option that I have is: mx.zoho.com and mx2.zoho.com. Is this way of action Ok? Do I need to do something else also? I noticed that when I send/receive emails my Mozilla Thunderbird
Cannot receive incoming mails
Can someone help me with this issue? Tks! Josée Griffin joseegriffin@myarbonne.ca
My email is blocked
Hello, I attempted to send one email today with a single link to an online form to approx 10 people. All email addresses were valid as I collaborate with the team regularly, however my outgoing email got blocked. I communicate with many people daily and need a reliable email platform. Please unblock as soon as possible. Also please advise why this has happened. Twhidbey@r3communityservices.org
Migrating previous CRM Campaings into Zoho CRM Campaings
I am trying to import our Constant Contact campaigns. I managed to import the Campaigns but I don't seem to be able to do the same for the Campaign Members. According to the migrate import I have 4 fields Campaign Id, Lead Id,Contact Id,Status I use the CRM API (JSon) to get the info of our first campaign. I would assume that Campaign Id is the CAMPAIGNID field {"content":"1777807000000394159","val":"CAMPAIGNID"} {"content":"1777807000000098015","val":"SMOWNERID"} {"content":"xxx xxx","val":"Campaign
Email templates and PDF attachments not working
I am able to create an email template and execute through a macro successfully. However, when I edit the template and add a .pdf attachment, after executing the macro the email sends but the .pdf document is not attached. Please help Thanks Scott
Phonebridge + Astersik - License problems
Hi, i'm having the following problem: nohup.out: Reading conf from --->../conf/zti.properties Loading props ./../conf/taskengine/taskengine.conf Loading props ./../conf/taskengine/tele.properties Loading props ./../conf/taskengine/zoho.properties java.io.EOFException: Premature EOF encountered at HTTPClient.StreamDemultiplexor.read(StreamDemultiplexor.java:275) at HTTPClient.RespInputStream.read(RespInputStream.java:155) at HTTPClient.RespInputStream.read(RespInputStream.java:115) at
insertRecord with custom module
Hello, Until around December 18th (as far as I can tell), I was able to insert records through the API into my custom module by using the following URI: https://crm.zoho.com/crm/private/xml/CustomModule2/insertRecords?authtoken=[my auth token]&scope=crmapi&xmlData= and data for the xmlData parameter that looked like this: <CustomModule2> <row no="1"> <FL val="Support and Maintenance Name">Pocketracker 3.0 Annual Fee Per License (1st License)</FL> <FL val="Service Type">Support
Duplicate entry issue we're having
I am having a huge issue with duplicate entries. Is there a way to merge duplicates. There should not be 2 profiles with the same email address. If 2 profiles have the same email address and/or other attributes that clearly show it's the same person, can we merge these? I'd like to do this for all of the candidates in our database.
Generating a Report : Quotes by Product
My business is a rep agency representing multiple manufacturers. I am attempting to generate a report to ascertain the value of quotations we have in our system by product. This is so we can generate a report to the manufacturers we represent to demonstrate the number of live quotations we have. When I attempt to create this report, it does not allow me to save it. Regards Steve
Not receiving any email.
Am I the only one not receiving any email to any of my zoho accounts? Edit: I can send emails, but when I try to send one to my Zoho accounts I get this: This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. xxx.xxx@domain.com
Unable to search based on 'skillset'
Hi, In the 'associate candidate' option, it is not possible to search using 'skillset' as that field is missing for the last couple of days. Please help asap. Thank you Prajith
Could not copy sample apps
I am testing some examples from the Zoho sample applications. I tried to copy the sample app to my own Zoho Creator account but the option is not there. For example this sample app: https://creator.zoho.com/sampleapps/collectionvariable/#View:FormB_View Can someone help
login problem
today i suddenly cannot access recruit on my macbook. I can signed in on my iMac though. Do you know why I cannot now sign in using my macbook?? Thanks Thanks
Update to Quotes and Invoices module, only the Account Look up populates the billing address data now.
Dear Zoho Support, We just notice this morning that if we go to the Quotes or Invoice module and click add new, then do a contact lookup the account lookup field is prepopulated with the correct account but the Account billing address does not populate. However, If I lookup the account first then the billing address is prepopulated, we have to then select the correct contact. But at least the billing address gets field out. Previously, this worked both ways to populate the billing address using
I need this email account unblocking. Please help. Thanks
User : mel.joynson@irisvisitingopticians.co.uk Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] Thanks in advance, Kindest Regards
Candidate file Attachment issues
I found consistent issues on Candidate attachments that only seem to clear up if I exit zoho recruit and go back to the candidate record. I have trouble changing the category type for the attached file. Seems to happen when I add a new attachment. i must exit the system and come back in.
I have a problem to delete zoho
I want to completely wipe Zoho service, but I can not how I solve the problem
Submitting Multiple Forms creating new candidate rather than updating
Hey, So the way I've set up my zoho recruit system is that we forms for many different things and not just one for applying. For example when a candidate wants to apply for a job they have a application form as normal, then when we want to interview them we send a link to a "pre-interview form" asking them for more information, then when we want to offer them a contract we send them a "contract offer form", etc. What I want is that each time the candidate submits one of these forms it updates ONE
I cannot save notes in account
I cannot save notes in account
Missing CVs
we are missing many CVs from the old version - how we can go to the old version and we can export to new version these CVs? Please reply very urgent as we cannot work properly now when we are missing so many CVs and we have lost the tracking of these candidates!! Please reply URGENTLY !!
Unable to set email when creating contact using API
Although the API docs state that you can set the email key when creating a contact, it doesn't take effect. The contact gets added but the email is left blank.
Report won't save when adding the field Potential Name?
Dear Zoho CRM Team, This wasn't an issue a few days ago. Now when trying to save a new report if I add in the Potential Name field to the report, I am unable to save the report. Also, when I go back to edit the criteria for the report the report keeps changing the criteria for Stage to another field value of Potential Lookup? No sure why this is happening either. Here is me saving the criteria: Now when I go back to edit the criteria: Please advise if you know what might be going on. Thank you,
Unable to send Emails
Hey guys.. I've not been able to send emails for the past few hours. I am able receive emails, but when I try to reply or Compose a new email, it just doesn't work. I mean when I click on the compose button or the Reply button, it doesn't do anything at all. please help me out.
Import zip resumes not working
I'm trying to mass import 12000 resumes, I added them to a zip files of 10mb (file size limit is 50mb), but the import fails every single time... I
Problem with currency format dropping trailing 0s
Hi Zoho, In my spreadsheets, when I choose a 2-decimal-place currency format, quite frequently recently, trailing zeros are simply dropped in new entries (if they're in existing entries, they seem to stay). They show up again if I go back to Format and rechoose 2 decimal places, but I shouldn't have to. As an example, a new column of numbers I add appears as: $5.5 $6.27 $19 Instead of $5.50 $6.27 $19.00 This started happening a few months ago, just haven't asked about it until now.
LinkedIn Authentication issues
LinkedIn Authentication---my account asked me to authenticate LinkedIn again (I've been using the account for several months already). It's not finishing the authentication process, no matter how many times I try (it's getting my login info, etc.--the screen goes blank after that). Please advise so that I can once again utilize the LinkedIn integration.
Interviewer field not retaining data
We have noticed today that the when booking interviews, the Interviewer field is not retaining the information entered. We have booked 3 interviews today, 2 different interviewers, same problem in all. We have that field set to be mandatory.
Problem sending mail zoho mail quota exceeds
zoho mail quota exceeds Hi My outgoing is blocked Using zoho mail or outlook client secretaria@copeagro.co Thanks!!!
emails not being sent and/or delivered and no notification of this failure except from the customer asking where his email was
I sent an email on 1/22 that contained one sentence and two attachments - one attachment was 178kb and the other was approximately 450kb. Today I received an email from an irate client demanding to know where my email was. I checked my sent box and it indicates it was "sent." So, I forwarded the same email to my hotmail account. That, too, has not been delivered. further, emails addresses that I have REPEATEDLY marked as "not spam" still keep getting sent to spam... Sadly, I am starting to migrate
Email URL parsing not working correctly
I received a bug ticket today complaining that anchor links are rendering incorrectly in your email client. Upon investigation it looks like your client's parser is trying to convert text URLs into clickable anchor tags, but it's not doing it correctly. If I send: <a href="http://google.com" title="Cool Link: http://google.com">This is a link</a> It gets changed by your parser to: <a href="http://google.com" title="Cool Link: <a href=" http:="" google.com"="" target="_blank">http://google.com</a>"
Can't use my domain as portal ???
Hi Trying to set up project for 1st time but can't use my domain as portal ... What to do??
Split Delivery Configuration Problems
We enabled email routing for using dual delivery on our domain (Split Delivery). The problem that we have is that every few days the relay turn it self off for no reason. The users that have mailboxes on the other server don't get email until we manually turn the relay back on. What could be the cause for the relay to turn off? Regards Eduardo
Portal Url "already taken"
Every-time I try to add a portal url it says the name is already taken when I know it's not and I have tried many different names and they all say the same thing.
Mails only delivering to mobile
Hi, My mails are only delivered to mobile app "Nine" but can't receive to Outlook 2010. After some tries, I received test emails. On Nine I don't have this problem with other accounts. Account is POP, how can we receive the mails?
HELP: Cannot delete task AFTER checking "Stop this page from being created" on popup window
I have never had a problem creating tasks for the past 4 years - however, just now it stopped working after I checked a box in the pop-up window. What used to happen =============== I clicked on the trashcan icon of a task and I used to get a pop-up which I routinely used to click on saying "OK" and delete worked perfectly What I did today around 5:30am US Eastern ================================ Since I had a lot of tasks to delete, I checked the box that said "Prevent this page from being created"
Problème de gestion des tâches...
Bonjour à tous, Je ne ai plus d'activité en cours sur les fiches prospects, comptes ET contacts des que je ai une Tâche en mémoire. Il faut que je SUPPRIME Les Taches versez Visualiser les fiches. Can-vous faire le Nécessaire, merci. Salutations Bonjour à tous, Je dois plus d'activité passe dossiers potentiels, des comptes et des contacts dès que je dois une tâche de mémoire. Je dois enlever les tâches pour afficher les enregistrements. Pouvez-vous faire ce qui est nécessaire, je vous remercie.
email id's blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked need help...?
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