Zoho CRM call function integrated tasks not being created properly in script builder mode
I can create an integrated task function manually in free workflow mode, but cannot create it in script builder anymore. What happened? I used to be able to do this and now it is giving me problems. Please fix this as this is a quick and easy way to create integrated task functions in Zoho CRM custom functions.
DATA Security
Is there a way that I can restrict a user to be able to only see clients in a particular province. I am concerned about data security and theft so I do not want them to be able to see all Clients or all Candidates. This is URGENT
Problem with add user
We can not add email for our Staff Reproduce: https://mail.zoho.com/cpanel/index.do#userdetails/adduser , then fill up information, Click OK => screen pop red alert but it is very very fast, so we can not read Finally, added user is Failed Please support
Request a demo and get a quote forms are broken on your webpage
Hello, Tried to submit a request a demo and get a quote webform on your website and it either happened a bunch of times or not at all since there was no confirmation of submission! I'd really like a demo, please.
Contact notificaitons not being sent out!
Anyone able to help with this? I have everything setup with email and such. We are using Zoho Support (well testing it out) when a Contact(Customer) emails in, no acknowledgement emails are sent to the contact to let them know we have received their case. All the options are active and turned on. I have tested from 4 different domains and its the same issue with each of them. The crazy part is, if the agent responds to the case the contact gets notified and can respond but still no notifications
I can't mention a name in a comment
Hello, Could you please let me know why can't I mention a name in a ticket's comment by using '@' I use internet browsers: - Safari 8.0.5 - Chrome: Version 47.0.2526.111 MAC OS X Yosemite 10.10.3 Thank you for your support.
Group could not be created. G113:Internal Error occurs
Hi, I just created my mail account and when try to create a group on Streams. I receive the following error " Group could not be created. G113:Internal Error occurs". I have no idea as to why this has caused. Please assist me. Cheers Jerry
Zoho plug-in for outlook mac 2016 does not sync outlook calendar events to Zoho calendar
Hello, I have Outlook 2016 for mac and installed Zoho plug-in. I have configured the settings to synch all Outlook categories to Zoho calendar. But so far, the zoho plug-in doesn't synch the events to Zoho. I brought this up in a chat session with Zoho rep yesterday and I was told that someone will get back to me, but I haven't received a reply so far. A bit frustrating. Shankar
HOW CAN I SOLVE THIS?? ERROR_CODE :554, ERROR_CODE :5.7.1 The message from (<mercadeo@********.com>) .
Hi guys!! please i need your help with this issue. Im getting this error for all the emails of the same domain (soucyingenieros.com), I try to figure out with the discussions and help here, but is impossible to solve, this is the first time with a zoho mail account this happens to me, i do many configurations before with another zoho mail accounts and this is the first time i get this problem, and my clients are so angry because i changed the domain nameservers to differents hosting trying to solve
Organize campaigns
Hello, I am using Zoho Campaigns and I have to create many campaigns. I find it very difficult to get organized because they are all mixed. Is there a way to organize campaigns for folders or some kind of organization?
Having problems importing new contacts!
I am trying to import new contacts from an excel SS but it isn't loading the new information, instead its pulling across the information that was last loaded? Any ideas?
lost user and password
hello, I need help. I have an account but do not remember which access logins. My domain is www.comidinhasbyaudrey.com.br Takes a lot of help, I can not send and receive emails. thank you Fernando fernandovmn@gmail.com
Domain Already exist.
I cant add my domain www.comidinhasbyaudrey.com.br, Please, i need your help. Regards Fernando
video in careers portal
I'm trying to embed a video in the content of the careers portal. It previews okay but once i save a publish it disapears. This is the code Im using. I add it using the html control.
Bug: not able to change user role: the app is freezing
Hello, I want to change the profile of one of my user from "guest" to "standard". I payed for her account and the received the payment notification. I select the change but Zoho is freezing and not able to process. I tried several times without success. See pics
CRM App issue on Android
What is the actual issue with the App? It stops all of a sudden or displays "stopped working" message and NOTES updated through the App never gets saved in the server.
Bug - Sorting by Last Email Sent
We added some candidates to a Job Opening. When viewing the list of candidates from the job opening, and sort by the "Last Email Sent" column, it doesn't do a proper sort.
Zoho Resume Inbox DELAYED!
I noticed while doing a test of CV uploads, that Resume Inbox is delayed quite a number of hours/a day, in uploading CV's to Zoho Recruit. As the industry I recruit in is quite competitive, a few hours delay in receiving a candidates application can mean that they miss out on an opportunity. Please assist to make resume inbox upload CV's to zoho recruit quicker.
Comments section not working with new version
In the CASES module, sine the new version, our Comments (under Internal Comments) section will not allow us to edit. I checked permissions, but nothing seems to work.
No incoming mail
Hi, are you experiencing any problems with the servers because i haven't been able to receive any mails at all today, please let me know what is happening. Thanks in advance
New user name error
Hello, I am trying to create a new email account info@hoteltaramount.in but I am getting error that user already exist in your org. However, the user currently doesn't exist.
We are sorry. We are not close at this time. Leave us a message and we will contact you as
In chat: " We are sorry. We are not close at this time. Leave us a message and we will contact you as" please help me with this problem
How to send bulk email using BCC field.
Cannot Send Bulk email with the BCC field. I do not wish that other employers see email sent.
Job Title
In the new version, we no longer can type in or edit a job title - only select from drop down-menu. Can this be true?
Help me! Mail Delivery Status Notification (Delay)
Help me!!! I keep receiving this message all the time since yesterday, when i sent out email to client. The prospective receiver can't receive it. How to fix it,plssss recommend This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 20 Aug 2015 23:24:07 -0700 from xxxx@sahasith.co.th [xxxx@sahasith.co.th] ----- The following addresses had fatal errors -----
Check mandatory not working
Hi, on this page: http://www.formation-hypnose.org/test/ I am testing a form with mandatory fields There is no alert if a field is not completed… Thank you for help Denis
Unable to change CRM email address
We recently upgraded from a free trial account to a standard paid account. During the free trial, we had several different users assigned. Once we upgraded, all of those accounts were deleted. We were left with the first user email that we signed up with. Unfortunately, this is not the main email address for our company that we wish to use. We tried changing the primary email from pcookley@tabatafg.com to our generic email which is info@tabatafg.com but it says that the email is already in use. It
API/Excel Import Leads
I need to import OUR original lead creation date. Neither Excel import not API requests honor our dates but replaces them with the date of the insert. I need this date to be in your standard field to get historically correct Dashboards and reports. I am currently using a custom field but that is a band aid because the creation date needs to be true to our migration.
Usuario Reactivado no puede Accesar a su Cuenta
Hola buen día, hemos estado teniendo problemas para que un Usuario que estaba desactivado pueda volver a aentrar a su cuenta. El Super administrador reactivó su cuenta y se mandó el correo notificando que la cuenta habia sido reactivada pero al momento de que el usuario quizo entrar a su cuenta, la plataforma de zoho le negó la entrada a la cuenta diciendo que el usuario seguía desactivado. Éste mensaje aparece en la pagina de log-in dentro de un pequeño recuadro rojo que dice literalmente "Cuenta
accent in webhook
I trying to send data by webhook using json, The words with accents, by example Using "México" it is received "México" Can you help me??
sell order to bill the state it is automatically changed to Delivered
Once you step my sell order to bill the state it is automatically changed to Delivered but the state does not exist for the Spanish language.
Automation
Automation emails for tasks and alerts are not going out
Send test e-mail message: The server responded: 553 Relaying disallowed a
I am trying to setup my email on Outlook 2007 and keep getting this error when it attempts to send test email message. It successfully logged on. I can send and receive emails through your website currently. My email that I am using is bryan@freemaninsure.com.
Outlook plugin: Errors on login
Hi, I installed the ZohoCRM plugin for Outlook but I can't login. When I click login and I insert my data I get this errors: C:\Zoho\ZohoCalendar\data\117697\data.zip <= Error Trap => create table TABLE1(AA1 VARCHAR(70), BB1 VARCHAR(70), CC1 VARCHAR(70)) Error in Query ---------Impossibile trovare il file: SQLite3VB.dll EEEEEEe zohocalendar EEEEEEe EEEEEEe 1000053 C:\Zoho\ZohoCalendar\data\117697\data.zip <= Error Trap => insert into TABLE9 values('-1','1')Error in Query ---------Impossibile trovare
Can't add new user, send it to invitation list
Every time I want to add a new user in Zoho mail like ( info@hardandsoft.com.py ) automatically it send it to invitation list and appears in pending status.
Please Help.. user can't create new ticket from portal..
" [Exception in:/jsp/CreateEntity.jsp] null " on the end of create ticket page and some other issue..on image link below.. please help http://prntscr.com/9tsd45 http://prntscr.com/9tse1l http://prntscr.com/9tshsq http://prntscr.com/9tsikp
Email is not being delivered by CRM
When I create an event in the deal, I insert the participant's email address to invite them to a conference, but the email is not being sending to them. No one receive the email. For what reason does it happen?
Oops! Your LinkedIn token needs to be re-authenticated
Hello Zoho Support I have problem with LinkedIn network in Zoho Social admin panel. Everything works like a charm but since yesterday I have seen message "Oops! Your LinkedIn token needs to be re-authenticated". I am trying to re-authenticate it again but it didn't help. Could you tell me how to fix this issue?
account disabled
Hello I upgraded from invoice to books and now account saying it is disabled when i try to login? Can someone help? Thanks Jessica
Email not receiving in Outlook 2013
Hi I can end emails via my Outlook 2013 application but cannot receive any emails, this was working fine and only stopped working sometime in the last few days. I can receive them on my mobile phone / tablet and via your web app but not in Outlook 2013 on my laptop. When I check the account setting etc and run a test it says it is all fine but I still don't receive emails. Help !
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