Mailer Daemon when people are sending mail from GMAIL
Hello, Whenever any user is mailing from GMAIL, they are unable to send the mail to my account (sameer.thapa@bookmysports.com). Error: From: Mail Delivery Subsystem <mailer-daemon@googlemail.com> Date: Sat, Jul 4, 2015 at 8:54 PM Subject: Delivery Status Notification (Failure) To: gurpreetbajaj1@gmail.com Delivery to the following recipient failed permanently: sameer.thapa@bookmysports.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the
Migration issue
Hi, When adding the accounts to migrate I am getting the following error: -Authentication details provided was rejected by Source server. Also will the email in godaddy be deleted?
Problem sending e-mail
Hello, I 'm getting e- mails but not receive. Domain : www.vasfrilingerie.com.br I get the error. This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed: webmaster@vasfrilingerie.com.br Message will be retried for 2 more day(s) Technical details of temporary failure: DNS Error: MX lookup of vasfrilingerie.com.br returned error DNS server returned general failure
Not receiving email
Hello, im testing out your service with a free account. this week i was able to verify my domain, setup my MX records and receive emails for 2 days, then it stopped working. I checked my DNS settings and they are the same, no change was made since we added the zoho MX records. Im able to send, but incoming emails are nowhere to be found. I dont even get an error message stating that the address is invalid, nothing. Is there a way to troubleshoot?
Function Request and Problem about multiple currency function
Hi, First, you can only add 1 currency, and the other currency is converted automatically based on an pre-setting exchange rate. But you know the exchange rate varies time to time, so the price is not accurate. Second, we want to add fields with two currencies. For example, in the product module, we want to add two prices to a product: 1. Sale price in USD 2. Purchase price in CNY They are used in Invoice, Sales Order and Purchase Order. We tried the existing multiple currency function, however it
Two default calendars
Hi, For some reason my calendar shows two default calendars - how can I delete one please? Thanks Alan
bounced email
Why is my email being rejected? -----Original Message----- From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: Monday, July 06, 2015 12:04 PM To: jmathias@discountonlinefitness.com Subject: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. teri@teridale.com Error, ERROR_CODE :554, ERROR_CODE :5.7.1 The message
Not receiving emails for a week
Hi, I just received emails dated from the 29th June and 1st of July. Is there something wrong with my account. Has this happened to someone else?
Cannot Create Custom Field
We've just registered for the trial of CRM Plus but cannot create custom fields. Any help would be greatly appreciated. Many thanks,
Plug in for outlook 2013 not working
Outlook plug in - 8.1, 2013 versions - I've installed the 32 bit version, updated the net framework, uninstalled and reinstalled the zoho plug in. It will not recognise my user name and password, just says they're incorrect, which they're not. I've checked it's enabled, and I've paid you. Please can you help ASAP?
Difficulties in the massive upload of candidates information
These last week has been very difficult to perform a massive upload of information. Is there any problem with my account or this is because something in the zoho system?
There is no option to enable Job Boards
Hello, I am using Zoho Recruit for first time and I have problem with posting my job in the job boards. My account is Trial version of Enterprise plan, which I think mean that I can try all options of this plan including to post jobs in job boards. I tried to activate JobBoards from Setup menu as it is in your FAQ. To enable job boards: Click Setup > Job Boards Integration > Job Boards List. The supported job boards will be listed here. Click the button to turn ON and enable the job board or website.
Edit on mouse over
Hi, In our job opening section we have an alternative contact field. It seems to be only editable once "edit" is clicked, where as other fields have an edit link on mouse over. Is there a way to enable the edit on mouse over for this field? Thank you.
Replay Ticket Sending Failed
Dear Support Team, i'd Email My problem to support@zohosupport.com, about Account ZOHO Support Can't Replay Ticket, Because Error " Sending Failed". we can't send email client, has been off 3 day until now. Please Help Me For Support, ASAP, Thanks
Styling of application form
Hi The application form code on our website is taken through API from zoho embedded code but this code is formatted with inline styles. And it's even not responsive... Is there a way I can apply my styles/stylesheet to the form? Regards Chris
Saving attachments to folder
Hi, when an existing user applies for a new job and uses the e-mail address already used for an earlier application, the former attachments (resume, cover letter) are overridden, but actually the new ones should be stored additionally. How can I store the attachments in a (candidates) folder in Zoho? I only see download and delete options. Regards Chris
Deleting a user on Campaign
I need to delete a user account on campaigns only to then move them to an already existing user campaign account. How do I do this?
MX Record are set correctly yesterday but still unable to receive mails
Dear Team, I have updated MX records properly 2 days ago which can be check here http://mxtoolbox.com/SuperTool.aspx?action=mx%3awide.style&run=toolpage But I am still unable to receive mails. Pl look into this urgently.
Error Evaluating MAP expression in previously working forms.
I have been having errors in my application saying the following: Error in executing Set Variable task. Unable to update template variable xxxxx. Error evaluating MAP expression : I was getting this error for a quickbook integration i have an open request for help on. Now this error just has appeared on an old form that was working as of last week and now not working... I'm beginning to wonder if i have an application problem rather than a coding problem going on. The new error has appears in my
Language for drop down menu is in French
I've attached an image below showing my problem. Everything is in English as I wanted except for these drop down menus which are in French... Does anyone know how to fix this or is this?
Field in the specified label already exists"
I created a custom pick list field " Designation " in Contact Page. Then I removed that field. After that system is not allowing me to create " Designation" Field. I am getting the following "Field in the specified label already exists" message. pls help
Edit link to record public portal URL!
Hi, Using "https://creator.zohopublic.com" in URL to link to edit a record works fine, but when I replace this with the customer portal URL it ask for login. How to construct the URL to edit a record using public portal URL? Thanks, Damien Cregan Hire an Expert
Emails not displaying in subfolders
We are having a problem with our email account. I have contacted support but have not yet heard anything back, so I thought I would throw it out to the community to see if anyone has any suggestions. I have recently noticed that in many of our subfolders that definitely contain emails, none are appearing. At first I thought it was an archiving issue, but none of these email have been archived, and the unarchive function is not appearing as an option, so it hasn't occurred automatically either. Then
Google Anayltics Tagging Bug
For two weeks now, Zoho has been placing their own Google Analytics tags on my links despite the box being unchecked. I haven't heard an update from the engineers so I'm not sure where it stands.
What's the best help/support email address?
Is support@zohocampaigns.com still functional?? I have left two emails there (one four days ago, one three days ago) and no one has replied. What do you suggest? Is posting here the best way to go? Thanks.
555 5.2.3 MailPolicy Violation Error
Hi, there. A friend of mine tried to send me an email but it got rejected and he received the above message as an automatic reply. Would you please check what might have happened, since I'm terrified of having very important mails getting rejected by your server without me knowing about it? Thanks in advance for your certain attention. Bruno
Supervise Rule not working correctly
Hi I have a supervise rule set up to send me an email when a ticket hasn't been modified for 3 working days (26 Business Hours). One of the criteria isn't working. I have requested for it to send me tickets that have a due date before the current time, but the rule is sending me notification on tickets with a due date in the future. Here is the criteria and criteria pattern, please let me know how to fix this? Business Hours: Normal Working Hours (set as 9-5.30 Mon-Fri) Hours since modified is 26
74.201.84.163 blacklisted on spamcannibal.org
Hi, I'd like to report that Zoho's ip 74.201.84.163 has been blacklisted by SpamCannibal. Please try to get this ip delisted as soon as possible. Regards, Ashutosh PS: Results of IP lookup on spamcannibal: Click for WhoisIP: 74.201.84.163 US sender163-mail.zoho.com United States spam source
bulk mail provider
see
74.201.84.155
Attach from google drive
I am having problems seeing my files attached in Zoho Contact & Account. I am attaching through google drive. I see the interface and select my document and hit OK. It says loading, however, I NEVER SEE IT IN ZOHO. Please advise asap
Custom fields not populated when I want to edit the customer
Hi, I added some custom fields to my Zoho Campaign and include them in Sign-Up Form. When new subscriber is added to the list the custom fields are populated too. When I open the same customer for editing - the custom fields are empty! I tried to edit such customers both in Chrome and IE but the problem is the same. Please help! Thenks, Andrej Andrej.zajec@fokusnlp.si
java.lang.NullPointerException error
Everytime I try and add a "To:" email other than zoho.adminuserid, it returns the following error: Improper Statements/Expressions found java.lang.NullPointerException
POP email setup with Outlook.com not connecting
I have had my outlook.com account connected to zoho for the past year with no problem. Since May 12th, I can no longer receive mail from outlook.com (only noticed today as I have not been receiving mail and checked directly on my zoho mail account). I tried reconnecting through Outlook and changing the password through zoho but I can't get the POP connection working again. POP (and IMAP) are enabled in my settings. Please see attached screenshots of configuration of Outlook.com and the error message.
Customer Portal - All Portal Users
For some reason when I edit a report, restrict visibility changes and it keeps adding all Customer Portal User group to the visibility group....not good. Is there a setting I need to change? I don't want to check visibility every time we edit a report.
Zoho Mail App
Hi, I have downloaded the app for my iPhone 6, the problem I have is no notifications when an email arrives. If I receive an email to the zoho email address I am notified but receiving one to my work email gives no notification so I am not aware of any emails until I open the app. I did notice under settings it only shows one folder (the zoho mail address) and not my work one. Is there anyway of allowing notifications for the company email address? Kind regards Phil
Mail App/Inbox not Appearing
When I log in mail.zoho.com it goes directly to calendar view. All apps, except mail, are visible and accessible in the left pane. There is no direct access to mail except through the mail module in the dashboard. Should there not be a mail app, one that allows setting the inbox as the first view when logging on to mail.zoho.com? This occurs on multiple devices and web browsers. Please advise.
Can send but can not receive emails
Can you please help. Thanks
Cannot log in to control panel
Each time I try to log into control panel through zoho mail, it opens up the mail box again. It looks like a bug in the system. Could you please check and fix this for me?
Error while processing when creating catchall account
Hello, I have been trying to setup the catchall account for two days and everytime I try to enter the configuration area for catchall or notifications, the system seem to enter in some kind of loop and after 5 seconds or so the message Error while processing! appears. That´s it.
Cannot send email using openSMTPD
Dear Team, I am setting up a new server using opnSMTPD MTA to act as a local mail delivery and relay to Zoho mail but I am unable to send out any email using Zoho mail. I have done some test with Google Gmail and it worked OK then, which indicate that the problem is with zohomail.. Could you please tell me if you block servers from sending out email? Bellow are the errors that I get --- Jun 19 08:02:46 trinity smtpd[670]: smtp-out: Connecting to tls://74.201.154.90:587 (74.201.154.90) on session
I can send mail But I can not receive.Please help.
Hi, I can send mails but I can not receive mails from other persons. I hope you can help me with this situation, I am new and I hope to keep using Zoho mail. Thanks
Next Page