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Mail fowarding issue
I'm having issues with fowarding zoho mail to my gmail account, through pop and smtp servers fail to authenticate, even though all configurations are correct.
Clicking "control panel" takes me to "mail.zoho.com"
Hi, I am the super admin for my organization. When I am in the Zoho Mail interface, I see the option to click "control panel" and then "Mail & Docs". Up until about 10 minutes ago, it would take me to the dashboard, and I could add users, manipulate groups, add domains, the works. Now clicking "Mail & Docs" takes me here https://mail.zoho.com/cpanel/index.do Any help would be appreciated. Thank you
Not receiving mail
I am not receiving email. The last mail I received is 17 hours ago. Everything worked before, I have successfully sent and received emails, until today. I have tried sending an email from hotmail and gmail to my zoho mailbox, I can not find both, neither in my inbox nor in spam. Sending out emails works fine. Help please!
Adding SPF and DKIM to a 2008 server DNS
Hi, I have setup a SPF and DKIM txt on our dns server but am still unable to verify our domain on your site. I am not sure if I have added them correctly as there don't seem to be any instruction in you help on how to do this on and server dns is there someone that can assist with this Thanks.
"Invalid credentials(Failure)" message
I configured my account for Mac OS Yosemite Mail and I get an "Invalid credentials(Failure)" message
Emails can't be sent out since last night. Need help urgently please!
I am getting the following message when I send my outgoing mails: Unable to connect SMTP server:mail.shawhosting.ca Reason:Authentication failed:535 5.7.0 authentication failed I do not know why suddenly my authentication isn't working. I have had my shaw hosted mail forwarded to my zoho account for at least six months now. I need someone to look at this as soon as possible. I have left 2 phone messages asking for help (about 6 to 7 hours ago) and posted on the forum about 5
Table Not Updating When Pulling from Another Form
Hello, I have created a table of information based off of a form and am including a field from a link form to complete the information. However, the information from the linked form is not updating. Here is the permalink to the reference table: https://creator.zohopublic.com/nhlevent/nhl-registration-test/report-perma/Stanley_Cup_Images/qNyXgAWF6ruD1QZw60SXAkYGD0OfbHKmkS1y6MWSKxUdmtNntO9b08MkCJaZGb6wSkkYRqH49T02E76vMSjfqvPpJ4N5G1Eby0hS The Acceptable field says 5 but if you pull up the report the
I am not an account named "joaquin@...... "
I am not an account named "joaquin@...... "
Forwarding to zoho support email
I have a problem with email forwarding. My support email adress is: atendimento.sp@valorinvestimentos.com.br I have a forwarding from atendimento.sp@valorinvestimentos.com.br to support@blogdevalor.zohosupport.com and to andre.bona@valorinvestimentos.com.br Since yesterday, I don´t received any email in my Zoho Support email (support@blogdevalor.zohosupport.com), but I received emails in andre.bona@valorinvestimentos.com.br normally! What is wrong? Can you help me? PS: my support email is not a real
error radio field
Hello , about a week you can not handle Loading form values to be assigned to the radio field . example : Form TEST Field: RadioField - possible values : test1 (initial value) test2 NumberField - initial value = 0 in load TEST form if input.NumberField = 1 { input.RadioField = " test2 " ; } alert input.RadioField ; Using the link " #Form :TEST ? NumberField= 1 " , the form is loaded correctly and the alert message is " test2 ", but then the RadioField value is null
Huge problem with emails
Hi guys, I have lots and lots of emails I need to respond to could you guys sort this out?
White Borders
A lot of white borders appeared suddenly on all my pages. Whilst they can be eliminated manually, it would be a major task taking many weeks. 1 Why have these white borders suddenly appeared? 2 Are you able to eliminate these white borders? I look forward to your reply Kind regards Hans
Inactive Account
Hello, I've tried to log into my email account support@consult-it.cz, but it says "Invalid Password". When I try to recover my password, all I get is "Account is inactive". I also cannot create new email with the same address, it says it's taken. Could you please activate my account? Thank you for your help. Regards, Zdeněk
Department not showing average response time, for last 30 days
Is there a reason or setting in the setup for our support departments, because our departments not showing the average response time, for last 30 days? Please, advise. Thanks, Thomas Pursifull
Problem with field permissions
When I set field permissions so a given user group cannot view the specific fields the field label are hidden but the field data still shows up in reports, however it is incorrectly associated with the remaining visible fields. This is a major problem that make the application unusable. Suggestions would be greatly appreciated. Burlington
550 5.7.1 Service unavailable; client [******] blocked using mail.badip.de
Hi there, I can´t send any E-Mails from my Zoho as the Zoho-IP seems to be blocked by mail.badip.de. What´s this about and what can I do? Regards, Timo
Sites are not connecting
Hey have been having issues connecting to our "published" websites anyone else having thesame problem. They are la-melivillas.com ptiseka.com all of them are timing out
Cant Set Reminder for Task on Trial ?
Is is possible to Set Reminder for a Task on Trial ?
I have a custom fieald in Leads and in Contacts the same (not mapped as it does not appear somehow, why I wonder??). When converting a lead the data were not passed to Contact's custom field! Why?
I have a custom fieald in Leads and in Contacts the same (not mapped as it does not appear somehow, why I wonder??). When converting a lead the data were not passed to Contact's custom field! Why?
Access to information
Hi Our account manager at Zoho is inaccessible most of the time. One of my team members has been struggling to get information from him for the past 10 days or so. His response time is a minimum of 24 hours via email He is never available on his desk although he has shared a desk number Towards the end of our subscription, last month, we wanted to upgrade two accounts and continue same level subscription for other accounts. Information sharing was minimal. What could have been a total of 15 minutes
Error on failed API
Hi, Needing Urgent Help! We are having some trouble with importing leads via API. It was working fine up until recently. We are getting the following error... <?xml version="1.0" encoding="UTF-8" ?> <response uri="/crm/private/xml/Leads/insertRecords"><error><code>4835</code><message>Unable to parse XML data</message></error></response> Any Ideas? Thanks.
Job Listings
I don't see my job listing on JuJu or Simply Hired
Social Settings doesn't appear
In the webinar tutorial this morning, he spoke of Social Settings in Setup -> Personal Settings. That option doesn't appear for me.
Default value box won't uncheck
I have created a custom Pick List field for the Client module and it I have unchecked the "Use first value as default value" box and clicked Save. However, whenever I go back in to edit that same field again, the box is checked, and when I add a new client, that field is defaulting to the second value! EEEEEK! Help? (It's the field I've entitled "AmLaw" for Clients)
Feedback
i accidently deleted my job opening and its details how to get back dem
HELP
z somebody there to help
change in the status
how can i change the deleted job opening status. If creating a new job opening the status is only showing as inactive. how can i change it to active
Query
We are facing problem in parsing of CVs in the Zoho Recruit software. Kindly rectify the same.
Upload Issue
I keep getting the message "Upload Restricted" when I try to import resumes. I tried it on two different computers with my login with the same result. Thanks in Advance,
I cant convert a candidate to employee in Zoho recruit.
I cant convert a candidate to employee in Zoho recruit. It says no data
Basic Info Field- SAVE
Hi, Within the Basic Info Fields, I cannot input data and save, please help
getRecords doesn't return all columns (SOLVED)
Hi. I'm using the API to fetch the accounts and get some data from certain columns. However, only a few columns are returned with the call. This is all I get: https://crm.zoho.com/crm/private/json/Accounts/getRecords?authtoken=token&scope=crmapi&selectColumns=All&fromIndex=1&toIndex=1 { response: { result: { Accounts: { row: { no: "1", FL: [ { content: "1251294000000233001", val: "ACCOUNTID"}, { content: "1251294000000071001", val: "SMOWNERID"}, { content: "OptiCits", val: "Account Owner"},
unlock IMAP
We just got the message that our imap was locked to an email account our , we need it to be unlocked, use this account on multiple computers and mobile devices .
account contato@praticoproducoes.com.br
Cannot input Chinese Character in Zoho Writer
I can see Chinese, I can copy Chinese from outside Zoho Doc to Zoho Writer, I can import document with Chinese and see that. BUT I cannot input any Chinese in Zoho Writer. Does anybody have the same problem? Please help.
Cannot change Job Opening from Inactive!
I can´t change Openings from Inactive to Active?
Document parsing issue
Hi, Document parsing is not working on my account. Also when I am requesting to search information on the documents is not working.
ERROR WITH THE IMPORTED DATA- WRONG FONT
We got problem with the Import Candidate data. 30% of imported candidate first name get the wrong font.(character with question mark) I sent email to zoho support many times but didn't get the response. Please help to feedback
Editing Client Problem
When I go in to a Client to edit it and put a Contact name in and I go through Lookup, when I return to the edit screen after the lookup, everything is blank! I just have to cancel out and the Client profile still exists, but I can't edit it in this way...
Problem adding back a Removed Panel
I had removed company logo panel on the Career Website edit page because it was the ZOHO logo. Then I learned how to upload my own logo. When I went back to the edit back and press the add back arrow, it does not show up anywhere on the page and I can't find it on the page. Let me know what I can do to get the Logo back on the Careers Page. Thanks, Brant
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