mails not sent
Recently, all the mails I sent through ZOho recruit are not recieved by my contacts or artived directly through their spam box. This is a huge issue for me. Could you please fix that as soon as possible?
Issue with ZoHo Recruit not recognizing a new User - no access
Hello, Please provide me with a response as soon as possible. We added a new User to our Organization. All was going fine until we also added her to ZoHo CRM. Now, ZoHo Recruit does not recognize her as part of our Organization and she does not have any access to our database. A completely different ZoHo recruit shows up upon her signing in which also informs her that her trial period ends in 15 days. She is not ON a trial period for ZoHo REcruit. We are PAID members and she needs access to our database.
Function Generating HTML Problem
Good day, Im trying to edit a function that create a HTML page, but when I change something I need and I try to save, it shows me the following Error, Error at line number : 28 'Proyecto' is a lookup field and child fields cannot be accessed The issue is that I am editing other line, and the function is working already with that existing code. If I open the function and click save script with any modification always error appears. Support is available in the application and the function name is
Last name keeps populating first name field
Hello, Despite deleting and re-uploading contacts to ensure there was no incorrect uploads done, the FNAME field is sending out the last name, so everyone is getting greeted as if they are on a football field, instead of a professional interaction... Any ideas?
Disable Field not working from a Report
I am trying to disable certain fields from being edited, but when I access the record via the Edit button on a List Report, the disable function is not applied ? Any thoughts for each REC in Access [User_ID == zoho.loginuser] { alert("Level : " + REC.Access_Level); if (REC.Access_Level.toLong() < 5) { disable Site_Name; disable Seaware_Code; disable Seaware_Detail; disable Floor; disable Location; } }
Cannot create new user - josef@miegl.cz
I cannot create new user josef@miegl.cz , i getting error User already exist in your org Please remove it from database :) Thank you in advace
CRM button not working when I try to add new enquiry/contact
I have zoho mail with my paid version of CRM. For the last couple of days the drop down from the CRM button (at bottom) is blank and I cannot add new people who email me as a contact/enquiry. I have sent an email to CRM support but have not had a response so wonder if this is better addressed by zoho mail.
zoho mail servers on blacklist
Hello, we have issues with customers not getting our support responses via email. While investigating we noticed that the zoho mail servers are on a spammer blacklist (SPAMCANNIBA). Could you please take care to be removed from that blacklist? On a related note: why are zoho support emails not signed via DKIM? kind regards, simon
Custom Actions: Work OK in stand alone report - Fail when embedded in HTML page
I have never had this problem (see details below) before and have been running the apps in question for years. Has something changed on the Zoho end? Do I need to add new parameters? Within an HTML view I have a report named "SessionsNotYetBilledADMIN". The code for that part of the page is below. <td><div elname="zc-component" viewlinkname="SessionsNotYetBilledADMIN" params="zc_Header=true"><br /> </div></td> If I load the report outside of the HTML page, the Custom Actions work fine. Within
Not receiving incoming mails
Hi, I am not receiving incoming mails from any id. May i know the reason please . Thanx Prabhakaran
'Internal error' when converting sale order to invoice
This afternoon Zoho books is broken, I get an 'Internal error' when converting sale order to invoice and system locks up, I have tried two different PCs and three different browsers (IE, Chrome & Firefox). When will it be fixed?
Added New POP Email to CRM. Only Old Emails Download. No New Emails Coming Thru
I added a POP email account to my CRM Email. I have old emails being downloaded from 2013 and earlier. But no new emails. I've deleted over 7,000 old emails thinking that after I delete those the news ones would come thru. Still nothing new.
Can't Purchase Add-On Usage - Getting Error
I am trying to purchase additional Zoho CRM Integration API credits for my account but I keep getting an error that I am not logged in when I go to pay for the credits. I have attached a photo of the upgrade page and the error I receive when I click submit. Please help! Thanks, Jeff
Candidate's names in alphabetic order
I'm having some kind of trouble with my candidate's ordering names, they are not appearing in alphabetic order. Even when I use the commands asc and desc , only the first page get organized. I need a solution as fast as possible. Thank you very much.
Sendmail Attachments : Template as Inline, Subform displays Label even though it's set to "without label"
Hi, Subform in record summary template when attached to email as "Inline" displays label. Same attachment as pdf displays fine. Damien Cregan Hire an Expert
ZIX mail, used by doctor's office patients, all going to Spam!
Our patients are required to communicate with us using secure email, to comply with HIPPA regulations. We use Zixmail. support .zixcorp.com/ Now, the email patients send me is going straight to Spam. This means I need to open zoho and check for spam as often as I check my Outlook email. Because these are different patients, who may only write to me once or twice, I can't be adding them to the whitelist. Every Zixmail has "ZIX:" at the start of the subject line. Could you add this to your spam
Email not sending or receiving
Help!!
Zoho Mail Problems I can send e.mail but cant recive
Hi everybody! I've been trying to configure my 5 e.mail accounts but i don't know what's going on. I can send e.mails but i cant receive. can you help me please? Thanks guys!
Please advise why zoho is considering each of these emails as spam
I am going to submit email headers in this thread that have been considered spam by zoho. Although I have now added these to whitelists, that should not be necessary. As such based on the header information please advise for each of the emails why they have been considered spam by zoho. Thankyou
Not able to send mail from my zoho account
Get this error: Unable to send message;Reason:Could not connect to SMTP host: smtpout.mail.zoho.com, port: 25, response: 452.
Migration Error (Outlook > Zoho)
I'm trying to migrate 9 accounts of a client of mine who was in the outlook.com, but could only do two, the rest the following error appears: Authentication details provided was rejected by Source server. Kindly provide valid username and password Have checked User and password in outlook and are correct. POP checked also was active in outlook and is.
Notes associated with tasks in a case do not appear on Mobile App
Here is the workflow/hierarchy: A case is created and it has a task on it. A user selects the task by clicking on the subject line in the normal version of zoho crm By doing so, the user can add a note to the task. When viewing that case in the mobile version and selecting the related task, the note associated with that task is not visible. If a task is created without association to a case, and a note exists, the notes section does not exist under "related links" either. The work around is to just
The Header items in my Zoho Connect Portal are gone! Cannot access Setup changes to my Connect Portal.
Hi, I have recently changed the Header under the Setup option to "Hello" to see what is the purpose of the Header in the context of Zoho Connect, I have found myself that I can now see only the word "Hello" at the top portion of my Zoho Connect Portal. All other items like the Logo, Portal Name (which should be "Tab Bank Employee Engagement Portal", and the drop-down options that includes SetUp are all gone. As of now, I cannot Logout from the portal and neither can I change the Header back to Blank!
Attendance tracker recording check in - check out as absent
This is a very bizarre problem, During March, our receptionist clicked check-in when she started her day and check-out when she finished and it recorded it, correctly, as present. For April though, it's been recording every day as absent - but it's tracking the hours, it says she was absent for 8 hours for example, so it knows she's selecting check in and check out, but... it's putting them as absent. I've gone through all the settings, I've tried changing it manually, inputting the times manually..
Delivery to the following recipient failed permanently
Delivery to the following recipient failed permanently: anandababu@esskayinterior.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain esskayinterior.com by esskayinterior.com . [67.23.232.130]. The error that the other server returned was: 550 No Such User Here ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d= gmail.com ; s=20120113; h=mime-version:date:message-
Incoming mail delayed by 2-3 hours!
Is this usual? I am new to Zoho. At first I thought it wasn't working at all. I switched my mx records and after the appropriate TTL expiration began receiving email in a timely manner. But today I thought maybe my dns records had reverted. I double checked everything, but my test emails did not go through, and neither did they bounce. Now 3 hours later, some are starting to trickle through. Is there a place in Zoho where active problems are announced and ETA's published? That would be very reassuring.
sending error!! urgent!
hello, since this morning i can't send any email i always get this error: Impossibile inviare il messaggio;Motivo:Could not connect to SMTP host: smtpout.mail.zoho.com, port: 25, response: 452 is there any way to fix it? my company is completely blocked..thanks
Unable to send message;Reason:Could not connect to SMTP host: smtpout.mail.zoho.com, port: 25, response: 452
We are able to receive emails but unable to send emails. Any idea why this has happened? Has our email been blocked? The error message "Unable to send message;Reason:Could not connect to SMTP host: smtpout.mail.zoho.com, port: 25, response: 452"
E-mail already exists
Hi, When i try create an user in my cpanel account of zoho mail, open a message of user already exists and i cannot create it. Can you help me with this, please? The e-mail account is joao@agencialoud.com
I can send and recieve email with all my Mac devices except for my new iPhone6.
I recently purchased an iPhone 6. I am trying to set up my mail accounts and I’m having problems. I can send and receive email for the email address on my iMac and Mackbook Pro and my old iPhone 4s. When I enter my password in the mail settings in the iPhone6 it is accepted. However when the phone checks for mail I receive an error message: Cannot Get Mail, The user name or password for the account is incorrect. Please advise. Thanks - Charles Ford
Problema traducción de modulos
Hola buenas tardes. En la app de Zoho CRM necesitamos que los módulos de Task, Events y Calls aparezcan en español, ingresamos a la aplicación WEB y la configuramos en idioma español, pero al reiniciar la app móvil siguen los nombres de estos módulos en inglés, solicitamos por favor de su ayuda para dar una solución. Muchas gracias. Quedo atento.
Print View Not Printing Filtered Records
This functionality used to work until about a week ago. What happened? These are the steps I take to print a specific custom, filtered list of contact records: - Go to my contact list (currently set to show 100 records per page) - Select my favourite custom view of the many I have created in the past - filter those records by my selected criteria (this causes my record count to drop from 100 to 2) - now I see the 2 records on my contact list that I'm interested in - I click the Print View button
Task details via API no longer returning array of task owners
Until today, we had no problem with the task details API call. Today, when we call for all task details for a particular task, the API is not pushing any data to the "details" object, where the "owners" array has always been stored before. All other values we expect outside of "details" are being returned as normal and without flaw. But the "details" object is simply empty. Has there been a change in the API? The docs don't reflect any intended change. Perhaps this is a short-term bug? If
CSS Code Error - can't find or delete from footer
Hi! I'm having an error at the bottom of my web page, and I can't find a way to solve it: I did add some code in the footer, but that code has since become unnecessary and I deleted it. But this error is still there, and I can't find a way to delete it. Any help would be much appreciated!
Error occured while publishing
Hello Ive site http://cosmeticcast1.zohosites.com/ it can not be published it said Error occured while publishing http://cosmeticcast1.zohosites.com/
Error occured while publishing
Hi, We've faced problem while publishing ZOHO sites what's going on !!!????? https://sites.zoho.com/builder?siteId=49650648
Posting to job boards
None of my jobs are posting to any of the job boards. I have not had any applicants for almost 3 weeks now and I have paid for this product. Is there an actual person I can speak with versus receiving emails that don't tell me what the issue is, how and when it will be fixed? Th
Zoho Outlook Plug In
When I try to log in to Zoho Recruit through the outlook plug in I get the following message; "error occurred while log in to zoho recruit" Not sure what to do next?
date format choice not reflected in zoho recruit
I cannot change the date format to dd/MM/yyyy. It was already set to dd/MM/yy. But still Zoho recruit shows MM/dd/yy.
URGENT NEED TO HELP -
Error 1: Can’t export the Report Full (even I use Recruit Admin user: trang.maidang@homecredit.vn). Error 2: The displayed data is wrong in comparison with input data (image Zoho error 2 vs Import Jan 2015 input). Error 3: Can’t not use Reports function even the user have “Recruitment admin”role.
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