Unable to receive emails
Hi, I just setup my business email for domain @tractioncapitalgroup.com. I can send email, but I can receive. Please assist. Micheal
mobile app sign in
Hello everyone, I have just started using Zoho CRM. I purchased an account today (standard edition) for one month and I am setting everything up so I can convince other shareholders that we need this software- excel is not a CRM Tool :) I am trying to use the Zoho app but I get the following error: 'user not active' steps: 1. download ios app 2. enter correct password and email address 3. user not active error device:iPhone 4, iOs 7.1.1 Please follow up,
locked the super admin
Hello , I need help ! I have locked the super admin and I have my active cell to receive calls or text messages . I need to get some verification code alternately. My admin Super is contacto@estudiocruzdelsur.com is great urgency to enter the mails of my company . Greetings and am awaiting response .
ZohoCRM data uri images into email template
Hello, As I tried to add a logo <img> using a data URI (http://www.websemantics.co.uk/online_tools/image_to_data_uri_convertor/) I came accross a bug and what looks like censorship of ZohoCRM: 1) Edit template in HTML mode 2) Insert logo with <img width="..." height="..." title="..." alt="..." src="data:image/png;base64,iVB..... 3) Back to WYSIWYG editor, looks fine 4) Save the modifications made on the template 5) image did disappear... 6) Back to Editor, HTML => the src attribute of the <img> tag
Export File using Webhooks!!!
For a product which blows all the competition away in nearly every other area, when it comes to handling uploaded file's ZCreator is severely lacking. I've just lost my 2nd client in as many months because of the inability of ZCreator to export a file using an api. @ZohoCreatorSupport: Seeming as you managed to allow files to be transferred from Creator to Crm, is there a possibility that the same capabilities could be extended for external api's??? Damien Cregan Hire an Expert
Email
Is there anyway to setup an interview without emails going out to candidates email addresses?
Job title
Cannot put in Job Title - it will only give me three option. Id like to input my own when creating a new candidate
mail sent to us thrue Zoho doesnt show in zoho email.
Hi, We do get notices about customer answering our email on the iphone and ipad… but as we look in the Zoho…. we can’t see the emails in the email module or in the contacts as well. What can be wrong? We are afraid that we will miss some emails because of this. As the attached screen shots shows the email från Hallner doesnt show in her contacs email list. And Erik Zaars answer on our email, doesn´t show anywhere in Zoho.. but we did get a notice on our iphones and Ipads that we received an
ZOHO CRM - LEADS SEARCH NOT WORKING
Hi, We have been experiencing some issues in the last few hours, where in newly created leads can't be found using the search feature. If I create a lead "John Smith" and search for it in the system, I am unable to retrieve the file through the search utility. However, the file has been saved and I can retrieve the file by going through the leads view page and manually going through the leads list. With over 100 leads a day, this workaround isn't really convenient. Can anyone from the Tech Support
Problems with Zoho Pages
Trying to embed a published page in my website and functionality does not work at all. Within the Zoho page we have embedded forms and report views. We made sure they were all published, but are getting a message saying "you are logged in as public@zohocreator.com" etc etc "you do not have permission to view this application."
Events in Agenda View not in Time Order
I have three repeating events due on Saturday June 26. In Day view, these events are ordered correctly. In Agenda view, they are listed in the wrong order as: 19:00 - 19:30 Feed the cat 08:00 - 08:30 Check email 08:30 - 09:00 Phone calls
Backup shared app(s)
I have certain apps shared to me in zoho creator. I would like to perform backups of the apps and try to export some of the data to a .CSV file, but unfortunately the backup app isn't available for apps shared to me. Any help would be appreciated.
Postponed Sync
Is it possible to re-enable the sync on our CRM to Campaigns Apps - we really need to send out an email asap. Thank you!
'Zoho Books' invoices/estimates not appearing under Accounts in Zoho CRM
Hello All, I have connected my Zoho Books & CRM, and successfully tested pulling accounts from the CRM to generate invoices, but the invoices I create don't appear under their associated accounts. In fact, there's no space for them to appear at all. There's no 'Zoho Books' section in the account view in the CRM even though there's a 'Zoho Books' on the 'Selected' list under 'Organize Account Details'. Any ideas? Thank you
Forecast module not working
I can see my forecast but when my sales guy updates his potentails to closed and won, it does not update on mine or his. any ideas. (we have pressed refresh button)
Support having problems displaying comments from Bug Tracker
Some characters don't come through correctly. Also: no photo; not a "big deal" but weird.
Sales Reports Not Updating
Good afternoon, When we modify our potentials stage to sale, it is not immediately reflected in our sales reports. Despite refreshing the page and double checking information-the correct information isn't displayed until an hour or so later. We've never had problems in the past but over the past week, several users have reported the same problem. Appreciate any help you can offer, Stephanie Pickup
lotuscolurs.in domain user tina sharma SMTP got blocked
kindly unblock abve user.
problem whit user
i cant hability user en recruit, please help!!!
All emails going into Zoho as "New Candidates"
Hello, I left a message last week with Support and have not heard from anyone. I am having an issue between my Email and Zoho Recruit. Most of my emails (either received or sent) are coming into the Candidate tab on Zoho Recruit as a "New Candidate." I am not forward them to the Resume Inbox and, in fact, have removed the MS Outlook plug-in from Zoho entirely. It is clogging up our database and being a nuisance. Please connect me with someone who might be able to help me rectify this problem.
No email history tracking from auto email.
When candidates apply they get an automated email from ZOHO. It works! But, when I go to the candidate profile it does not show any email history. This is not helpful. I need to see ALL email communication between ZOHO and the candidate. Also, the grammar is wrong. It should say "no emails have been sent/received." See attache
Date Setting Format - Need dd/mm/yyyy
Hi, I have changed the date in the main settings to the UK format (dd/mm/yyyy) but it still shows up in the American format (mm/dd/yyyy) on most of the system, for example in schedule and event, date details inputted to Zoho Recruit etc... please can you tell how I can change this as it is very annoying. Many thanks, Alyson
help
i am trying to import candidates from a spreadsheet but everytime i press click here nothing loads up? The page just stays the same and does not let me select any files or search my computer? Any help appreciated
problems with linkedin connection
there are problems with linkedin connections?
Zoho Recruit showing wrong currency
Our organizational settings in Zoho Recruit are as follows: When setting the salary on a Job Opening, it looks like this: It should be in US dollars ($). David
Importing from Zoho CRM to Zoho Recruit failing with "Import Failed Abruptly" error
I added a custom field to Zoho Recruit, because the default field was incompatible with the Salary field we have in Potentials in Zoho CRM. Zoho Recruit Salary is a picklist field and Zoho CRM Salary is a currency field. I created the new field in Zoho Recruit named Job Salary and gave it the same configuration as the Salary field in Zoho CRM (currency, length = 7, rounding = Normal, decimal places = 0, precision = empty). After doing this, the import from Zoho CRM to Zoho Recruit failed with an
Needed documentation for EmbedResult.hr but there is no information??
Is there any documentation regarding https://recruit.zoho.com/ats/EmbedResult.hr page? I want to use this feature and embed to my web site but I dont know how can I use it? Need help asap.
Indeed applications
How do I stop auto generated applications from Indeed?
Zoho Recruit doesn't show Candidates under Job Openings
In the Job Openings screen, related Candidates are not showing. The whole section for Candidates is missing. Here is the configuration for that screen, showing that Candidates should be below Attachments and above Interviews: Here is the screenshot showing that it is missing: We are unable to easily see which Candidates are associated to a particular Job Opening. We can use the "Number of candidates associated" area in the upper right corner of the Job Openings screen, but that requires another
Can't expand activities/notes/job posting area
I can not expand an activities window to see what I wrote and I can't expand the job posting window either. All I have is an up and down arrow. I used to be able to drag the right hand bottom corner of these windows to expand. It's not there anymore. Please help!
Template creation problems
I am trying to send a mass email to all the candidates in my account but cannot type anything in the template creation fields. Please help!
Leads states: The view you are trying to access is not available
When trying to view leads from the leads tab, I am getting the error outlined above. See attached screenshot. I can still access individual leads if I search where they can be edited, updated, managed. But I am unable to view any lists at all, including out of the box or custom build views.
I can't select “Description” field in Push Member Status option
Zoho Campaigns avails the “Description” field in Zoho CRM through which you can push your Campaigns related status. It was ok before i change to read only the description field in the CRM. Since I come back to read and write... Since then, i have a problem t o enable the Push Member Status option, In Push Campaigns reports to Zoho CRM page, Push Member Status as Fields option, when i want to s elect the Contacts or Leads option and the respective Field to push the campaign status, the
Project Templates Failing to Show Tasklists/Task
Hello, We use project templates to do many of our projects and for some reason when we create a new project (on 3/3/2015) the preset tasklists/tasks are not showing up. Anyone else having this problem or does anyone have a solution? Thanks in advance. Phil
how can I give users acces to Synchronize Zoho & Goggle calendar
Hello, I am the adminstrator and i have no problem to synchronize my zoho events with google calendar. But it seems to be impossible for users. I can't undestand why. User profile are ok for Sync with Google Calendar (I have cheked). But when users clic on Google apps, calendar, the system tell them " Insufficient Privileges to perform this operation. Contact your Administrator." I have been seraching for a solution on guides, forum etc... but didn't find anything. Could you please help me? Thanks
How to install the certificate file?
How to install the certificate file? Now again displays the error: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target We Yandex recommended a pem-files: https://www.dropbox.com/sh/7qb1km8x1ll147k/AABWc3kSnXdLyJpCE2jF4yvwa?dl=0 This text was translated by service Google.Translate.
Invalid Security Certificate
Hi, i´m getting this error when trying to receive e-mails from my other account. Invalid Security Certificate for the server. Try changing the incoming port to 110, without SSL and check again. My other account is on yahoo.com.br. Already tried do change port to 110, but didn´t work. How can I fix it ? Thanks hffghjfghjjhfgmnnm
New Survey Link doesn't work...
Hi, I've just created a new survey and at the end I got the link to access the survey. When I click on it though... the page keeps loading until times out. I tested the preview link, and that one works. This is the broken link https://survey.zohopublic.com/zs/AliFcg Any idea on how to solve this? Thanks
[sender1.zohomail.com] blocked using Barracuda Reputation
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. Error, ERROR_CODE :554, ERROR_CODE :Service unavailable; Client host [sender1.zohomail.com] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=85.242.67.134 This is a (BIG) problem...
Email Receiving Error
Hello there, Me and my team are not able to consistently receive emails. Could you please assist us by resolving this issue. Thanks, Abhishek
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