Maximum Authtokens
Is there a way to increase the amount of tokens for an account? I'm getting an error that the maximum amount has been exceeded. Zoho should take into account how many PAID for services per account are being utilized . I currently pay for CRM, Creator, Campaigns, Invoice and Projects. I also use Docs. Factor in the iphone / ipad apps plus the service to service integrations and you see quickly you need many more than 10. I need at least 10 for Creator alone. I'm at a standstill right now in Creator
IMAP not working
IMAP keeps disconnecting, and give error 'can not connect to server'. And my internet is just fine, its intermittently so problem is with zoho.
Sharing calendar to Google calendar
Hi, I'm trying to share my private agenda to a Google inbox, this doesn't work well (or at all) however. Things I did: Calendar > Settings > My calendars, Share > Enable private address for this calendar > Copied the iCal address > imported through URL in Google calendar. The calendar gets imported, although faulty. For example I just deleted a reoccurring event and added another single event that day. Both however show up in the calendar in Google. Also updates to the calendar in Zoho are not displayed
POP server logging failed while trying to setup in outlook 2007
I setup my pop account in outlook2007 exactly as directed in "https://www.zoho.com/mail/help/outlook-pop-access.html" But after test settings, the user name password is requested again. although i give correct email id and password as i gave in web email. This failed to log in Can this be sorted out at emergency for me
error occured while publishing.
my website msinghtech.tk .I am getting error while publishing .. help me
Quote Drops Trailing Zero in List Price Field
See attached. Zoho is dropping the trailing zero for list price in the Quote Program. This is not proper as this is a currency field and currency fields should display 2 decimal places.
My email still doesn't work
My email can send emails but it cannot receive them. Is there something I can do to fix it?
Bulk Edit does not trigger "On Validate" event
I have a logic On Edit/On Validate whenever decision box is checked to recalculate another field "Status". When I edit single record it works fine, but in bulk edit mode it does not work
Link from Contact Page to events not working
Hi If from the Company Page or the Contact Page I click the hyperlink on the activity subject (both open or closed) I get an error message like this Then if I go under activity tab all activities can be open. How is this possibile? I've tried both with Admin and user privileges. thanks F
please unblock my block my account.
my id is blocked because of exceeding bounce mail.my id is mohan@axinosys.com. thank you
Emails above 10mb not being forwarded to my zoho emails
Emails above 10mb not being forwarded from my mail client to my zoho crm interface. Solution?
Reports of incoming emails bouncing
Please help, We have setup our domain with zoho mail (fbccol.net) and we are getting reports that some emails sent to us are bouncing. I have tested this myself and have tried sending emails from a pop3.live.com server and it bounces back. Report this morning came in that gmail servers were boucing back. We have followed all instructions and email seems to be working correctly some of the time but this boucing issue really bothers us. Thanks for any help you can give us. Charles Powell Church
unexpected bounce back
Hello, I have both the MX records and the TXT records set up for the domain fwlab.com. The content of the TXT record is "v=spf1 mx include:zoho.com ~all" The first MX record, with priority 20 with name fwlab.com points to mx2.zohomail.com The second MX record, with priority 10 with name fwlab.com points to mx.zohomail.com That said, this configuration seems (to me) to be correct and has been working correctly for a while. I have recently getting buonce back of emails sent by one of the email users,
Relaying disallowed | Message distribution : Authorization denied
Domain name: msparkservices.com Domain is verified and configured with zoho and has been in use for the last 2 months. For the last couple of day we have been encountering the following issues:- Relaying disallowed This error is encountered when an email is being sent from zohomail (msparkservices.com) to any address outside of our domain. Email sending fails. Emails can be sent to other zoho accounts inside msparkservices.com. Message distribution : Authorization denied This error is encountered
not recieving emails
i'm able to access and send mails, but not able to receive emails from any accounts.
Domainkey not working
Hello. My domainkey is not authenticating. I've already followed up all the steps and checked it with a 3rd party domainkey provider and it's showing that's setup is OK but i always get this message: Not enabled as verification failed Can i get some help? Thank you.
Email Blocked
Hi, One of our email id secretariat@getindia.net is blocked. Request you to please unblock the same. We are sending invitation on behalf of Federation of Associations in Indian Tourism and Hospitality for GET INDIA (Global Exhibition on Tourism - 2015). This is sponsored by Ministry of Tourism and Ministry of Commerce (Govt. of India). Since, we have to send invitation to different stakeholders and participants, it would be of immense help if the ID could be unblocked. Thanks & Regards, Sudhin
Not getting the emails as tickets
Dear good afternoon , We are not getting the emails as tickets in our system " zoho support" . We have this problem all day . Our website : https://suporte.2aliancas.com.br Regards
HELP REQUIRED - lost contact data following outlook sync - that went wrong.
Dear zoho, Can you urgently help? THE QUESTION Is it possible to create a remote sandbox of our database or a spreadsheet containing all the contact detail data from the previous backup (that we need to download) or any dataset you have that is as near to 8th Feb 2015. So I could try to recover my lost info - without affecting all my colleagues. Then re-import the sorted info again - safely - at a later date. If you could please let me know what options I have, I would be very grateful. THE BACKGROUND
Bug in getDayOfYear function
I have found an issue with the subject function. For my testing I have the following: The values are: input.Loan_Date = 12-16-2014 16:00:00 input.Claim_Date = 02-16-2015 and I have the following code. input.Number_of_Days = (input.Claim_Date.getDayOfYear() - input.Loan_Date.getDayOfYear()); The result: input.Number_of_Days = -303 I have run a few test data and it seems this bug occurs whenever the year are different. If it's the same year then the getDayOfYear function works Ok. Has someone encountered
Site form is not working
Any suggestions why I can't add any type of form to my site. It only turns up with "Error in creating form, Try again". And a bonus question. Why can't I delete and old site from "Manage sites"? I have one that hasn't got a name, which I can't delete. Why would I delete it then, just because I like things to look right
Mail not working
I have changed my mx and text and verified my domain in Go Daddy. Yet when I send a text to my new zoho account it does not go through. What is wrong?
Why Can't I Get to Zoho Invoice Anymore?
In the past few days, when I click on Zoho Invoice, it takes me to timesheets. I've never used timesheets. I want to create an invoice for a client, but I can no longer navigate to create an invoice. Don't know what happened. No changes to my account recently. Evan
Saving as PDF and then printing results in blank pages
Recently I began having a problem with printing out PDFs saved via templates from ZOHO. I thought it might be an issue with Adobe and/or Windows 8 with a newer laptop, however I can replicate the problem on various workstations with Windows 7 and I don't have the same issue for PDFs saved from other applications or sent to me from other individuals. According to some research I have found, the issue may be related to the way the file is saved and since I am saving via ZOHO (exporting a quote as
Time wrong in export report to pdf
Hi, When exporting a report to PDF the time mark on top is wrong date OK My properties are set to Europe Athene -2 GMT The reports shows 16:07 and it must be 09:14 Thanks
Creator Icon Images are gone
Dear Zoho, Over the last couple of weeks something must have changed in your Creator backend infrastructure as the majority of the UI images are gone. Images like https://creator.zoho.com/platform/helpdesk/images/app/spacer.gif now report a 404 If I go to the Admin page in order to add technicians the following screen (see attachment) shows up, and it looks bad. Could you please fix this? Thanks, -Jaap
NOT RECEIVING INCOMING EMAILS
Hi Our incoming emails are not being received. our outgoing emails are going and emails from within our domain (capricorn.net.in) are also being received. Incoming emails from outside our domain are not being received. We are using the ZOHOMAIL under the domain capricorn.net.in. The adminstrative email id is pnbhaskaran@capricorn.net.in. We have checked with our domain provider and he has confirmed that the pointers are correctly placed. They have also sent a screen shot of the same for our reference.
Linking google docs to Zoho Projects - not working as it should
When I add a document or spreadsheet from my google drive to a project in Zoho, it does not link to the document or spreadsheet on google drive. Instead, it imports a Microsoft file format version of my google doc into Zoho Projects. This is a problem because when you click it, the file downloads to the computer instead of opening directly in Google docs, which is how google docs integration has worked on every other service I've used that integrates with it. The only other option I have is to click
Email unable to send--urgent
Urgent Hi, we just started to use ZOHO mail but we are facing problem after two days Kindly please help me to check... these only some of the emails couldn't be delivery: reservation@marveluxhotel.com resvn@midahhotelkl.com sheila@glorybeachresort.com. resmgr@mwh.com.my -----Original Message----- From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: 17 November 2014 12:16 To: kt.reservation@karyatenaga.com Subject: Undelivered Mail Returned to Sender This message was created
URGENT! how to disable export entries for users?
hi need to disable export permissions for all users except account administrator how to make it
Active Sync not pushing in ios
My active sync account is not pushing to my iOS mail app. When I open the app it will poll, however active sync is not seeming to work. Any insight?
Related Lists of 10
Expected behavior: On Related Lists, the right navigation arrow should darken when there are more than 10 records in the Related List, and when you click the arrow, the next group should appear. Actual behavior: On Related Lists, the right navigation arrow goes dark when there are exactly 10 records, and if you click the arrow, they ALL disappear, including the arrow, and you have to refresh the page to see them again. Examples: An Account with exactly 10 Contacts A Potential with exactly 10 Products
Can't add facebook account
I am trying to connect our facebook account to CRM. When I click "add account" in social settings, nothing happens.
imap offline for outlook
can't connect fitsupply.com discountonlinefitness.com onsitefitnessservice.com
fail in Zoho mail synchronization with yandex mail
1. When I send email from Zoho mailbox I can see this letter only in Zoho. This mail is not shown in my Yandex mailbox. 2. An answer for the letter send from Zoho mail is delivered only to my Yandex mailbox. And it's not shown at Zoho mailbox. 3. So, in Zoho mailbox I have only letters send from Zoho and no answers for them. And the same time I don't see in Zoho any mail from my Yandex mailbox. How can you improve it?
IMAP not working
I just signed up for Zoho CRM after checking in my trial account that email integration works with my IMAP mail account. I got it working successfully for myself and 2 colleagues. I then went ahead and paid for accounts for 5 people. As soon as our accounts were converted to paid accounts, IMAP stopped working and is no longer available as an option - only POP3. Our mail service does not support POP3 so this is not an option. Our accounts are Professional. No response from support to my ticket, and
Freezing
Every one who is logged in is struggling lately to put information on, when we put information into a cell it, it wont let the box move somewhere else. This has been happening for a few days and unable to update information. I have tried to log all users out and re sign in. This isn't an internet problem as this is happening in different places with different internet.Anyone else have this problem?
Look up field value different in view than when editing record?
Please take a look at the following screen shot. Highlighted in Red: Request_ID shown in view = 1185428000007018175 - m3steele@gmail44.com - 9 Highlighted in Green: Request_ID in edit record = 1185428000007018240 - - m3steele@gmail44.com - 9 What is wrong, why is this happening? Im not sure if the value is set wrong or what. I know the lookup field is referring to the correct record because of the part " m3steele@gmail44.com - 9" that is also included. These values are not in any other record in
Gmail POP3 connected but outlook
oke so i managed to connect my domain email like mail@mydomain.com and have connected to gmail but this is the weird part when i send a mail whit the mail.zoho.com it works but when i do it whit gmail it works also but it will go to spam and i have no idea why if read the headers (not that i know much about headers but yea) i can give the header from zoho and he headers of gmail whit custom domain email zoho to outlook (doesn't go to spam) x-store-info:J++/JTCzmObr++wNraA4Pa4f5Xd6uensWQjutc4PB1BMHDDa+pfN/9lZYdMyG/zacroO8NsYM6LAN9MMvegttzcIplb2vLbC8BtgSrLlNFfKd/pkMCJvwiX4VV1J4efzZ5huME38hvA=
Authentication-Results:
Confused
Hi When I click a cell the second cell above is chosen, not the cell I wanted. What have I done wrong? Regards Hans
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