my emails are not reaching the end user
Hi, I have been testing sending emails from my account. It is receiving emails ok but when I send an email to my hotmail account the email never appears....there are not error messages to say the email cannot be sent, please help!!!!
Unreliable mail delivery
Hi, I have notice that some emails seam to be blacklisted or even blocked. I can not receive any emails from them. And that seams to be consistent issue. My guess that is due to region blocking I am form Lithuania (Eastern Europe) and the emails in question were too. Strange thing is that some other emails form region works and the ones that don't are not even listed under spam just never received. I realize that changing region blocking policies is probably not happening so this is also a question
Not receiving mail, configured mx records correctly
I just signed up my domain (fractured.io) for zoho, added the mx records to it and I have confirmed that they have been properly added, but I still can't receive any mail but I can send mail fine.
Customer complaining of receiving multiple times same mails
We have configured Zoho Free 10 users with MS Outlook client as a POP client as follows: Outlook 2010 with Windows 7 Outlook 2013 with Windows 8 The machines are configured for different mail users. However, whenever both are sending mails out, people are complaining of receiving the same mail for atleast 7 to 8 times. Kindly suggest and help.
Restoring Client Records
URGENT I need to restore a client record and the jobs associated with it - how do I do this?
Job application randomly not showing fields
Job application fields appear to be correct and complete when I look at them through Zoho and go to the application directly. However, it seems like every 1 out of 10 candidates ends up missing a mandatory question (e.g., they don't upload their resume or cover letter). I've checked and double checked the field settings and the application itself and everything shows and is mandatory. So why is this randomly occuring?
Incorrect Payment
We are getting incorrect Next Renewal Amount. It should be $55. Recruiters(2): $50 Outlook Plugin(1): $ 5 Total: $55 Our last payment issue(overcharging) has still not been resolved. If things go like this, we will stop using Zoho Recruit in a couple of months.
URGENT - Zoho Reports integration not working
We're using both Zoho Recruit (paid) and Zoho Reports (with Recruit connector) to view recruit reports on Zoho Reports. Interestingly; recruit reports on Zoho Reports seems working but it doesn't fetch new records from Recruit. (it stuck on 20 Aug 2014) Can you please check the problem and inform us?
Mail Magnet
Hi, I seem to be having problems with Mail Magnet. We would like for it to capture all emails related to a client contact but it seems to be very selective in which client it populates. Some clients have fully detailed email conversation chains and some are empty even though there was a conversation that was happening.
Tooltip on Forms not working
OK - maybe it's me, but the Tooltip function is not working for me. Is there a secret trick?
Address Fields Don't Auto-populate for Vendor Contacts
There is an irritating problem when creating Contacts for Vendors records wherein the address fields for new Contacts associated with a Vendor don't automatically populate. Any Contact one adds for a Vendor has to have all address information added manually. I was told by Zoho Cares customer support that I would have to upgrade from Professional edition to Enterprise edition to have this functionality. This is VERY BASIC functionality. There is nothing remotely Enterprise level about auto-populating
Not able to add user
I am trying to add new user ashish@pourbrands.com but I get an error that user already exists. I do not see the user added in my list. Could you please delete the user if already exists, so that I can create again, or provide me access of this account?
NOT RECEIVING EMAILS -PLEASE FIX
Email has been down all morning. PLEASE FIX THIS PROBLEM. Business cannot run without email!
Unstable work of Mail
We have noticed some unstable work of mail servers. Outlook shows disconnection status every 2 minutes, sometimes it states that cannot find server. We have tried through different server providers. Same problems. Connecting web interface also shows some lags as it refreshes with delays. Thank you
Inserting Comments into Free Flow Scripting
Can't find an answer to this, so hoping it hasn't been raised before. Whenever I attempt to add a comment in free flow, like this: //comment text I get a "null" error. It works in script builder, but I want to be able to do it within form definitions and so forth.
Report filter criteria not functioning
Attempting to create a report. Advanced filtering is not "sticky" i.e. when I select report criteria (example: Lead Source Contains F500) and run the report, the resulting report is NOT filtered and instead contains all records with no filters. How to fix?
Duplicate application
Hi, I'm trying to duplicate my application (penta-crm-11) but it's not creating another one. Pls suggest. --I have shared application to support.
I cannot receive email from outlook, gmail, etc. but I can receive from my domain mail
Hi there, I cannot seem to receive email from external email clients such as outlook.com or gmail. But these external email accounts are receiving my mail. Also, I tried to email myself (josh.avinante@xesglobal.com) and I can receive it. Kindly advise. Thank you. Best regards, Josh Avinante
we can not recieve emails from outside our domain
Dear Zoho, suddenly and without any changes done to the account, we could not recieve emails from any one outside our domain name, internal emails from one of us to another with the domain we own is working fine but any emails coming from outside shows that its sent yet we don't receive it at all, could you please help me out Thank You
Not receiving mail
I've commented on the other forums, but it says that my posts are awaiting moderation. I have not been properly receiving emails since about 10:00am. Every once and a while an email will come through, but greatly delayed. I'm also getting emails in threads out of order.
Problem in sending email while doing IO operation
I am trying to send email and this keeps poping up. I dont understand what it means or why it wont let me send emails. Pleas help
Potential report stage sorting order does not work
While it is possible to give every "stage" a sort order in the potentials I have not yet been able to get my potentials sorted correctly in a report. The report, when asked to sort stage, will always sort stage alphabetically. It seems however that the system has been designed to use "sort order". Why else has it been included in the settings? Can you please tell me how to get my reports sorted in the way l just described?
You dont have permission to access Zoho Docs
Good morning This morning one of our staff was not able to access Zoho Docs. He is able to login and access Zoho Mail, but when he tries to access Zoho Docs, he gets the message "You dont have permission to access Zoho Docs" Funnily, I am able to access the spreadsheet that he had shared with me previously.
Events not showing on some embedded calendars
We use Zoho calendar on our webpage to show events for our users. On our home page, we provide a short 3 day view of events, and on our calendar page, we show agenda, weekly, and monthly view of events. Events for tomorrow (Feb. 1) are showing on all three calendars on our calendar page, but not on our home page. I've tested be creating new events. If I create it for Jan. 31, it will show up under today. If I create it for Jan. 31 and span to Feb 1, it shows up under both. If I create it just
IMAP failing?
Server disconnecting and Zoho going offline. All mail clients seems to be affected including Outlook, Apple Mail and Thunderbird. 10:45am NY time
How to I add user into Campaign. The user is already in crm.zoho.com
Hi There, We are using Zoho CRM, and I purchased some credits in Zoho Campaign. I need to my CRM user into the campaign, when I try adding the user it say "This email address has been already used in some other organization. So you cannot add/invite this user. " Please advice. Regards, Wei Kee
Delay in receiving tickets in ZOHO forwarded from our support email
It's been over an hour since customers have sent us emails. No tickets being created in support. My team informed me last week this happened to them. Are you still having issues with your email server?
Email receiving delay
Hi, There has been a delay in all the emails I have received today. I want to know what the problem is and if there is any way I can fix it.
Email not received- delays by hours and days
Since Feb 6 and still hours behind coming thru today
Problem with email receiving and probably sending
we face a big problem with incoming emails. All emails are either delayed -a lot- or lost. I noticed that emails sent from our domain to our domain (inside the organisation) are delivered, but others from outside are not. Our domain is : giannopoulos.gr I am very curious, why is this happening, and if this happens often - as we are new users. We are very satisfied with the services provided here, but when its about business emails, consistency is No.1 priority. I suspect that all the emails in between
All my accounts send but doesn't reveive emails
MX are pointed to Zoho, and it was working since a few hours ago. Suddenly, none of my accounts reveive messages. I've sent a message from my personal account, and the email was sent. I didn't get any problem report back. It's like the email was successfully received on Zoho. Any idea of what can be wrong?
Can't receive mail
Hello, All worked well until some hours ago. I can send mail (the other side received them) but nothing came in. There is no error message at the other side, but i don't received them. Help please?
Email Accounts
Most of the day today I receive email several hours delayed or not at all. Can you please let me know why is happening. email: ggonzalez@unlimitedtitle.net
3 hour delay
Receiving emails in mailboxes across all of our accounts are being delayed by 3 or more hours.
Emails are taking hours to arrive in inbox
Hi, Emails seem to be taking nearly 4 hours to arrive in inboxes. This is happening in multiple accounts. The domains are: artspry.com madzecreations.com They have worked fine up till now, but have started acting funny today. Thanks.
Email is taking up to 4 hours to arrive in inbox, and none of these posts are posting?????
Hi, I have no idea if this is going to post but I'll just keep trying till something does. emails are taking nearly 4 hours now to arrive in my inboxes. domains are: madzecreations.com artspry.com Is something wrong with zoho servers?? Can't seem to get any response from anyone.
Help! I cannot receive emails
Hello, I have issue with cannot receive email. But outgoing is fine. my domain is servchain.com . Thank you and sorry for my bad english
Email not work
Dear Zoho it's been two days we're not receiving any email in our mailbox Also we tried to send some test emails from our personal gmail addresses but our Zoho accounts never received these test emails. Could you please check this asap as we're waiting for an important business mail from a client of ours? thank you
Email delivery delays and Zoho Response
Hi As a business user of Zoho mail I expect a certain level of support. The current delays in email delivery were explained away as a server issue that is now resolved. This was over 10 hours ago, the issue is still ongoing and there has been almost no other comment or further explanation coming from support. This really is not good enough. Can support please explain properly what is going on and update us all on when the issues are likely to be resolved. Tony
I am not receiving emails
When I email myself from my domain managed by Zoho I receive the email, when I do it from another email address I don't. Can you assist please it's urgent? Thank you
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