INVALID SECURITY CERTIFICATE
This is a recurring problem - it shuts down my whole ecommerce business because I cant receive orders or inquiries from my customers. I've been trying for several days to get a hold of tech support with no response. HOW DO I GET A HOLD OF SUPPORT TO FIX THIS?? HELP!
Can not add customized form to related list
I have customized contacts and renamed them to HD customers (Home delivery customers) I have created a customized form called REFERENCE ITEMS via the CREATOR interface I then link the form to CONTACTS to create a RELATED LIST The link stops working after a short while When I go back to the link the system now assumes I'm linking to LEADS rather than CONTACTS Can you please help Thank you
CRM too slow to use
Any particular reason that CRM is taking several minutes to load each page today? Doesn't seem to matter which user or which PC is being used.
Invalid Security Certificate for the server
Hello, whenever I try to check my connected hotmail account inbox it says: Invalid Security Certificate for the server. Try changing the incoming port to 110, without SSL and check again. However, that doesn't actually solve the problem. What should I do? Thank you! oo
not receiving emails after export
Hello, Usually when I do an export , I use to always receive an corresponding email instantly. Now, I am not receiving those emails. I don't think I changed any settings. Am I missing something? Please help. Thanks!
zoho doesn't respect user's MX settings
Hi, I used to have the following settings $ \dig mx archlinuxvn.org|grep MX archlinuxvn.org. 14400 IN MX 10 mx.zohomail.com. archlinuxvn.org. 14400 IN MX 20 mx2.zohomail.com. Recently I need to add two in-house mail servers $ \dig mx archlinuxvn.org|grep MX archlinuxvn.org. 14400 IN MX 5 l00s7r.theslinux.org. archlinuxvn.org. 14400 IN MX 7 l00s5r.theslinux.org. archlinuxvn.org. 14400 IN MX 10 mx.zohomail.com.
Adding line items to a quote in any currency other than the reference currency does not work!
For quotes: If I add a line item with another currency selected other than the reference currency the reference currency price is used. I.e. The currency conversion is not done. The result is that one has to do the whole quote with the reference currency selected and at the end select the currency you want to quote in. This may not sound like such a difficult process but the challenge is when quotes are being updated. They first have to be converted to the reference currency, then changed and then
Product Description in Quotes
The Quotes Tab currently does not "Auto Populate" the product's description information as entered in the products configuration. This issue should be rectified immediately as we continue to copy and paste each and every description manually. The requirement is to: - Auto Populate (by default) the product description as found product configuration. Thanks in advance.
BCC dropbox not working
So I figured out that my BCC dropbox is not working on my account or on my team member's account. I'm sure about 500 emails have been lost that should have gone into CRM. So should I create a new BCC dropbox profile? Warm regards, jay @Morgan, this is a tech support ticket with Zoho. You don't need to respond.
Domain Not Resolved Sending Error
Hello, I've recently been getting sent email returned with the error message below. I'm also aware that sometimes people send emails to my email address info@majjak.com.au and are unable to get an email through. Pls advise. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. info@zhs.zohosites.com Domain Not Resolved Received:from Mal (CPE-123-211-184-78.lnse3.woo.bigpond.net.au
Cannot Add Alias Email Address
I cannot add additional Alias Email Address .. " This User has reached maximum alias limit " I am having premium 10 user plan.
We can't create new sales orders
We can fill in the information but can not save new sales orders purchase orders
Description field in inventory module too small!
I just got through the chat session with customer service. They have decided to remove the ability to re-size the description field and we are stuck with the default super tiny useless one! Also, you can no longer right click to copy and paste, you need to use the old Ctrl-C, Ctrl-V on the keyboard. Geee, I wonder how that is going to work with a tablet? If you are frustrated like me, click the thumbs up button, perhaps we can force the change!
Inventory module update - Need to enter price manually!
In our business prices change daily and are dependent on the volume involved. We need to be able to just enter the right price for an article for a particular quote, just like it was before. Not meddle with list prices, discount codes etc. Undoable! We need an CRM system that we can depend on, I need to know that tomorrow I can just do the same I did today. Maybe even more but certainly not less. Zoho updates are really becoming nasty suprises ... If you really want to make an update, make it all
Inventory module update causing havok!
The recent updated to the inventory modules has caused havoc, but I guess that is what happens when you don't test your updates first. When you select an account, the contacts are no longer filtered by the account selected. You cannot copy billing to shipping. The tax fields have changed, they actually wiped the data that was in the fields, now I have to manually put them in. Thanks! To make it worse, nothing has been published about the changes. Thanks, these recent screw ups have made my argument
Sales Reps cannot see sales order details
Our sales reps suddenly cannot view sales order details. All they see are the headings (#, part#, product description, etc.) but no part numbers or prices. Then they can see the grand total section at the bottom of the sales order. Users have to be marked as management in order to be able to see the sales order details, but I do not want sales reps to be management and have access to data of all other users. My sales reps need to be able to see the sales order details. How can we fix this?
Extremely Slow IMAP Synchronization (Again)
I'm reporting extremely slow IMAP synchronization which started early this evening 11/10/2014 NY time and has persisted. Using Outlook 2007. This seems to happen more and more frequently and I'm becoming discouraged. I moved to Zoho from Homestead and was quite happy for a long time, but the last few months have seen more frequent severe load conditions, outages, authentication problems, etc. There is never an issue with the web UI, at least not for me, but I use Zoho almost exclusively for IMAP,
New - add line items in Quotes does not calculate currency properly
If you first select another currency besides your reference currency then the currency conversion does not work. It just adds the reference currency price. To make the quote work you have to add all line items with the reference currency selected. Once you have added all the line items then you select the currency you want to quote. This is not how Zoho worked previously. The real problem comes in when you want to update a quote. You have to re-select the reference currency, do the change and then
I can not do the research of products from add product subform.
I have created a my custom field with a my custom code for every product; in the old version when I researched my products, I put my code and I had my product. NOW NO!!!!!
Problem receiving email
good Morning Firstly congratulations on a great product I would support a cause I'm having problems to 3 days some emails not arriving and others taking too long to reach this
Web to contact form not working
My web to contact form is not working on my site. Error Message: This form is currently not accessible. We apologize for the inconvenience caused.
553 Relaying Error
I am continuing to get 553 Relaying error when sending from the Outlook client on individual desktops: SMTP authentication is checked within Outlook addresses are correct in the Send Mail in the Zoho interface I can send/receive from within the web application. I can only receive in Outlook. I am not sure what other steps I can take here.
Zoho CRM is down I can't access via firefox or Chrome I'm in Virginia
Zoho CRM is down I can't access via firefox or Chrome I'm in Virginia
Bugs in Campaigns iPhone App
Hi Guys, I've found a few bugs in the iPhone app. When I open up the app, I choose my campaign, and naturally, I'm interested in who clicked. So I tap on the Unique Clicked Contacts and here's what I find. 1) The count of Unique Clicked on the dashboard differs from that at the bottom of the Unique Clicked list. 2) When I tap on a contact, their details do not display - but I KNOW I have their details! 3) On those where a phone number is displayed, tapping on the number opens a dialogue box displaying
I can not call up the customer record to be inserted in Zoho CRM Zoho Project
I can not call up the customer record to be inserted in Zoho CRM Zoho Project
Some emails not received until 1 or 2 days later
Hi This has affected our email system with Zoho and several of our clients emails. This has been happening for 2 days where some emails don't come through until a day or 2 later. This happens even from emails sent internally from colleagues. It is not ideal if we need to work in real-time, and the email system is not working properly. Please can let me know if there is problem with the system and when it will be rectified Thanks Trevor
Not able to receive mails eventhough able to send mails from ZOHO
Hi - I set up my domain with ZOHO mail (free 10 users). All mx records and other things are done, but mails are not receiving to the zoho mailbox (except the welcome mail); but I am able send the mails from ZOHO. Domain: sunsierratech.com mailed: rajar@sunsierratech.com Please help me in sorting out this issue Attaching MX record status for reference
I can't receive e-mails.
Hello, I have just started using zoho mail and I've detected that I can send emails, but I don't receive any. Could someone help me? Thank you.
"Mail Support is not available" -- message I get when calling US office
Can't get a hold of anyone at Zoho here in the US. I continue to get an automated message when I call in: "MAIL SUPPORT IS NOT AVAILABLE" Is there anyone working at the US office? I'm having problems sending emails via Zoho Mail.
Capitalization - Unique Values
Hi All, I have a table with a text field that contains multiple values. These values textually are the same - e.g.: "Hello" or "hello". However when I produce charts, Zoho Reports treats the two values as different due to the capitalization of the first letter. How can this be avoided to ensure the two values are treated as the same? Many thanks, Kunal.
Problems Total on A SubForm
Im trying to Total the cost of a list of products in a SubForm. I take a look for the same script in the New Order form for the Order Management app, with no satisfactory results. I use this code: This Code is Located on User Input in the field where I change the quantities row.subtotalcost=(row.pcostadd * row.pqty); totaltemp=0.0; for each rowvar in Subformpadd { totaltemp = (totaltemp + rowvar.subtotalcost); } The error message I got when I fill the SubForm is: Error in performing the operation
Account Inactive
Hi, I have accidentally deleted my email account joel_c@zoho.com via the control panel. I have tried signing up again using joel_c ... but it saying that username already taken, is it possible to release that user name so I can sign-up with it and start over again? Thanks, Joel Cumberland
Enterprise Trial expires in 3 days
Hi, My CRM screen shows that my Enterprise trial will expire in 3 days yet I have paid up. How do I resolve this issue. Naheed Kassam
Can't receive emails but I can send them?
Nobody can reply or send my email addresses (custom domain) but I can send emails to anyone. The only way I've been able to receive emails is if I send an email from my own domain to another email that ends in my same domain but I can't send it an email from my personal email. Does anyone know what I'm doing wrong in the settings and mappings ?
Read-Only Problem
Hi, I have 2 spreadsheets uploaded and share them with a group. I want the group to be able to modify these spreadsheets so have shared the docs with the 'collaborator' box ticked. However, one of the documents is read-only to the group, and no matter how many times I delete it and reload it, it remains thus. Any suggestions? PS. Whilst trying to resolve this problem by unsharing/resharing, deleting/uploading, I bombarded my group's inboxes with notification emails. Any way of turning these off?
Pop-up "Zoho Mail Application is Disabled!"
Hi there, I have received a pop-up saying "Zoho Mail Application is Disabled, please contact your administrator.!" I have successfully sent an email to the client and candidate and also have received confirmation - so everything is working great. I'm just a little unsure about the pop-up. Is there something I should be doing, but am not? Also if you can recommend any YouTube tutorials to watch on the basics of Zoho and the best I can get from it, that would be great. Thanks, Ria
Site Builder
Having an issue editing my site.. When selecting site to edit it doesn't fill the screen correctly, as below image. When trying to manage pages it doesn't give me the pop up screen allowing me to do it, it just saves and that is it. Also cannot change pages when clicking on the navigation bar
Publishing on portal
I am publishing a position and it just does not publish. I have done this many times previously and it worked fine. Is there something wrong? Regards Shakeera
My emails are not being delivered, but I do get the ones other send me HELP!!
I do receive emails but the ones I send are not being delivered I really need help on this, it is urgent
Jobs not being Pushed to Websites
My jobs are ot being posted to indeed or simply hired! What is the problem???
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