ccn dropbox doesn't work any longer...
I have always sent emails from Thunderbird, with ccn our Zoho CRM address, and it has always worked properly. Now I have seen that all the emails I have sent in the last 15 days (more or less) are not registered in CRM!!! Could you please check?
Contact Ownership/Activity Ownership/Opportunity Ownership not updating
When I change the account owner of a record, the items that are connected to the account are not following ie, contact ownership, activities, events, or opportunities.
Changing from internal department to recruiting agency
Hi. We have been trying zoho recruit and we would like to use it as a staff an recruiting agency, but when I started the trial I took the option of internal recruitment. So I would like to know if you can help us some way to migrate the data we have actually in zoho recruit to a new "staff and recruiting" version. Thanks a lot in advance for your help. Joaquín Aguado.
Customer Portal
I am trying add the customer portal, but when I clicked to proceed (add on customer portal) the customer portal isn't showing for me. What I have to do?
Remote Server returned '554 5.2.3 MailPolicy violation Error delivering to mailboxes'
I'm trying to receive a file from someone and she keeps getting this error msg. The file is 17MB. What is the size restriction on soho emails? Thanks, Joleen
Emails bouncing.
Hi, I signed up for Zoho a while back and though I can send mails, I'm unable to receive any mails as all mails sent to me bounce with the same error. Domain is elysiumtech.net Error is reproduced below: Sorry, we were unable to deliver your message to the following address. <----my email add---->: Remote host said: 554 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide/error-codes for explanation of the problem. [RCPT_TO] --- Below this line is a copy of the message. Please
I am sending a test campaign of a Draft Email and it is only sending in plan text, even though I have selected HTML only
I am trying to send a simple email campaign, have drafted the content and layout and anytime I send a test It is only a plan text version. No graphics, no colour, no layout whatsoever.
Is Zoho email even an email service - intermittent problems, now emails on Mac and phone not working
Ok, i am very patient when it comes to ZOHOs way with dealing with issues, emergences are deal with after 1-2 days. however, you'r really taking the biscuit. Email was playing up today, second time in 4-5 weeks. Am not sure who or what you have running things. But you really do not have a clue about how to run a business. I am a paying customer and seem to spend most of my time telling you what to fix on the forums.... Oh, can you fix this, this does not work, email is down! etc... I would like
Error message exporting to Excel
Hi, When trying to export the underlying data from a graph in .xlsx format the resulting spreadsheet cannot be opened by Excel 2010. We get the error message invalid file exstension. When exporting the same underlying data to .xls format the resulting spreadsheet can be opened with Excel 2010 but shows the error message shown beneath: <div style='display:none'> STATUS_MESSAGE_START Sorry, you cannot export this data into Excel, as it contains more than one million cell values. STATUS_MESSAGE_END
I cannot delete an account, strange black screen shows up
I am now getting this black transparent screen showing up in front of the delete account feature, it prevents you from selecting the red Yes Delete button. its doing this on ALL records. Anyone else getting this?
Email address Drops off in draft
Why when I start an email with the email address for the recipient and then I SAVE DRAFT and when I go to drafts to open it the recipients email address has dropped off. This has not happened BEFORE!
only recruiter admins can edit a CV, and recruiter users cannot?
Why is it that only recruiter admins can edit a CV, and recruiter users cannot? It's not for security reasons since a recruiter can still upload a new cv to over write the old one.
Spreadsheet Display Problem
Recently, we have been suffering a vertical shift of part of the spreadsheet. It can sometimes be solved by refreshing the page, but not always. It goes without saying that this can be a major problem if the shifted parts happen to line up. See image.
Unable to update email content
Hi When I try to update the email in script builder format ...the following is shown No rows found for the table Form_To_SuperDO in this DataObject Does anyone who what the problem is? Regards Umar
Import from Creator creates duplicates
I have a feed scheduled to import from Creator. Each time the schedule runs, a duplicate set of data is created in the Reports table. How can I get Reports to recognise if imported data is the same as existing data and update rows rather than creating new ones - ideally using the Zoho Creator ID as a unique key. Thanks.
Zoho Mail with Android
Does anyone have experience using Zoho mail in conjunction with their Android smart phone? I'm most interested in any existing utilities for mail forwarding and calendar sync.
"This is embarrassing.">>>Are my documents being erased?!?! URGENT
Please, please, help me! I've tried to open more than one document and there a message shows up: "This is embarrassing. Looks like we messed up your document. Do you want us to restore it to the nearest editable version?" I press "Restore" (the only option), and the only thing in both documents is the first line. I'm afraid it simply erased the whole documents leaving only the first line...and I'm afraid to open other of the dozens of documents I have there cuz their content might me erased as
Filter by task status not work!
I want to have an ability to see the opened tasks only. When I use the "Opened" filter option I see all tasks including completed (strike text). Could you please fix that.
URGENT- Can't add records or upgrade subscription
Hello, I am trying to upgrade our subscription or purchase an add on pack of additional records. However once I select the option I am trying to purchase I am taken to blank page and I can't make payment. Please see the screenshot attached. Our team cannot currently add notes so this needs an urgent fix. Thank you
Comma in Column Heading
Hello, I am importing from an xlsx spreadsheet file from a website. 34 out of 36 columns replenish data correctly, but 2 fail, it seems because the column header contains a comma? The imported column headers seem to be ok when I view them in Zoho, complete with commas, but the incoming refreshed data doesnt seem to match with the header correctly? Thanks, Steve
migrating emails downloaded to zoho via pop3
This account has several pop3 accounts configured to download email and delete from the host server. So the only existing copies of these emails are in zoho. I'd like to migrate them to another host. According to this thread I can't get IMAP access to the other pop3 accounts. So while I think I can download these emails as files (havent tried) The new provider only allows migration from IMAP. The thread linked above suggests forwarding emails from the pop3 account to the primary zoho account. But
duplicate contacts
I just used the import customers from CRM feature. It worked well, except now I have some duplicate contacts (I had previously entered contact info manually). Is there a way to recognize and merge duplicates? - Thanks, Brian http://www.redpelicanmusic.com
Import Data / Migration Wizard not working today ( 500 Internal Server Error )
I am experiencing "500 Internal Server Error" when I try to import data into my Zoho CRM database using "Import" and "Migration Wizard". Is anyone experiencing the same problem today? Or is it just me?
Report Separator Export Broken
I am creating a report "Completed Orders" under the "Orders" view within ZoHo Creator account. When I choose to link a view, I add on the fields from that view that I want to included in the report. To the left of the newly added item, there is a blank field for the separator indicator. I fill these in with a single letter component and click save. Within Creator, the separator indicators look fine. Upon export, all the separator indicators are "Q" (which is the first separator I used on the first
Calendar is Public but events are not showing on the webpage
My calendar is public. But my events are not displayed on the webpage. I have my calendar in the months view and the webpage view just displays blank calendar. I have been using this calendar for a year now and this problem has cropped up recently.
What does this mean and why am I getting this error?
Any help would be appreciated. I don't even know where to begin with this error on an Add Record script. See the screenshot please.
Data Type in Reports Incorrect
I have some formula fields in my table that when I try to use them in report show up as text so I only get the option to count them rather than sum, count, avg, etc. The formulas work fine and show up properly in the views, but not in the report of the view. I have made http://creator.zoho.com/kavery327/powered-parachute-log-book available to support. In the Report the field Total_Hours is numeric (or should be since it is a formula calculated from numeric data), but shows as text. Any insight would
Formula field result format not consistent
I have 3 formula fields. The formula is basically this:(((Date1 - Date2) / 86400000)).toLong() I had one field like that in my application for months. In report it is shown as number. Today I wanted to add now formula field: (((Date3 - Date2) / 86400000)).toLong() That shows up now in the report as text (the values are calculated correctly) What is misterious is that if I make another formula field (3rd) and copy the formula from the first one (((Date1 - Date2) / 86400000)).toLong() That too
Company link in footer of notification mails doesn't use the link added to company profile
The company link in footer of notification mails doesn't use the link added to company profile, insetd it is <href="CompanyName">CompanyName</a>. How to fix, please fix.
20140619 - can't reply (no text field)
Hello, Anyone has the same problem today ? when we hit "reply" there no text filed to reply... After activating developper tolls debugger on Internet Explorer, there's a JavaScipt error .. I already have a ticket logged at the helpdesk, but was wonddering if anyone has the same problem. thanks, bertrand
Workflows/Alerts Problems
Hi, I don´t know what is really happening with our account but we are receiveng so many responses duplicates, seems like an infinit loop, form our customers. I disabled all the alert but we are still receiving it. This a really urgent matter!! Pleas help. Many Thanks. Regards, Paula
Inactive account
Hi, my email account apears as inactive even if i use it every single day. Can you please help me to get it back online? admin@justme.info
Invalid JSON
When using the project activities api call the JSON is returning invalid, this appears to happen in the names field. My team is posting simple text information and it appears when you api converts the data to JSON it's not smart enough to modify the text to make the JSON valid. For example adding a " in that field will make the JSON invalid.
Second user email getting 550 error - not receiving
My main email works fine, however my second email info@ can only send email out, however will not receive. When trying with my gmail I get 550 error message. It appears that all users have been verified.
I have an issue with Zoho Server when I'm using Outlook Mac
The last few days and from time to time I'm not able to see over the half of my Inbox messages when I'm using Outlook for Mac to access the Zoho Server. Moreover when I'm sending an outgoing message ,I'm not able to find it onto Sent Folder. At the same time when I use Zoho Mail everything is visible without having any issue.
Increasing Spam
Good morning Ive been getting an uncontrollable amount of spam, advertisements, etc.. The more that I label them 'spam' and empty the 'spam' trash, is the more they turn up again. Can you please inform me of a more thorough way of preventing this ? It's flooding my entire mail box, thank you. dominic@breakbulktt.com
CRM Web Form
Hello, I am trying to create a new form and update an old form but when I click on the existing form or click on create new form, the screen turns dark gray and I am unable to complete any actions. Please see the screen shot attached. Any help is very much appreciated! Thank you!
IMAP Connection Timeout Issue
Dear Zoho, Our email is completely inaccessible for all team members today. We are getting an IMAP server timeout error for port 993. Please could you advise on corrective action and fix ASAP. Thank you and kind regards.
Email Forwarding Problem: No confirmations sent
Dear Zoho community and experts, I would like to forward my incoming zoho emails to my gmail and yahoo accounts. I went to Settings/ Email Forwarding and entered the gmail and yahoo emails but the confirmations were never sent. I have tried resending both several times. I will keep trying. Any help is appreciated. Thank you.
Back Ups
Is there a problem with back ups except for the first one I did they have all failed.
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