Contact Merge Freezing at Submit Frame
When I try to merge contact records, I pull up one of the records, go to "more actions," click on "find and merge," mark the contacts I want to merge, make any changes I want to, then click "merge." Then the screen goes dark, and I can't click on the "submit" button. The screen freezes that way until I hit the back arrow. The records are not merged. Thank you.
Export Report - PDF - Graphic Distortion
Hi Zoho, When I try and export a report to A4 PDF, Layout as in Dashboard (see attachments 'export 1.jpg' and 'export 2.jpg'), the end result appears distorted (see 'distorted zoho report.jpg'). Please advise as to whether the dimensions of the Exporting tool can be adjusted to repair this. Thanks,
Zoho calendar on Windows 8 calendar app not working
Hi, I have searched my ass of on google and on the FAQ here, but all issues and guides seem to refer to mobile usage. Therefore I kindly ask your help! While setting up I have used the settings that are available for mobile phones because I couldn't find any other settings. I do not have any issues with gmail calender. The problem I have is with the new Windows 8 calendar app. I have tried to add calendar synchronization to the app. I have successfully added it in so far that I can add appointments
LOST ALL MY PICTURES!! :(
Hi Zoho, I was making a book for my friend who is going to graduate. It was a large 20 page document entirely filled with pictures that I was planning to cut out and stick in a book. I saved it, and when I went back to it ALL the pictures were "invalid" and I couldn't see them anymore! :( :( I'll be very sad if I can't get them back :( Please, I would be very, very grateful if you could help me!!
Default website page with custom url?
Hi, I have setup custom url but only access default web site page? See attached pic
Zoho Emails Blocked - Outlook Works Fine...
The problem: Eversince I started emailing through Zoho, all my emails to staff at Buddle Findlay (a Law Firm) have been blocked by their Lawtech mail marshall. I have had numerous conversations with the Lawtech guy whose name is Christophe Cottereau. He has whitelisted us but that does not solve the problem. He is able to manually release my emails, but I have to call and ask him to do this every time - a pain in the ---- Last year, on advice of my website guy Tony Stewart, I did an experiment
Arum at mail support is very unprofessional representative.
Arum, You offer no support to a business owner with very little tech background. No step by step instruction on the call. Instead you passed the buck. This is the US, customer service is needed to retain your customer. You said that I was not a paying customer. However, I did pay $96 for the hosting. I believe you think that I used the free service and that this free service didn't warrant your time. I demand full refund. It's ridiculous that you are charging for services that you do not want
Multi Select in EDIT unselects
I have Multi Select box in Contacts which in EDIT mode is loosing selections. How to stop this behavior? I dont want to reselect positions in this box every time I want to edit Contact.
VERY SLOW Delivery 06/16/14
domain: marlows.org Addresses Effected: chris@marlows.org I noticed right now 6/16/14 at 11:30 AM CST ( USA), that reciving emails is VERY VERY slow.... I just thought I would bring it up alt let the techs behind the scenes know. Thanks, Christopher
Keyword Highlight
I using this search string --- I am also getting "and" highlighted in resume...what am I doing wrong? "Project Manager" and "PMP"
Using Equation Editor in Zoho Projects
Dear support team, I am a user of Zoho Projects and would like to create a Page with math expressions. In particular, I used the Equation Editor, tried a sample equation in several browsers, but always get the error message 'invalid LaTeX expression'. I noticed that this problem has been reported in Zoho Writer several years ago and it seems to have been fixed. You could maybe refer to this post https://help.zoho.com/portal/en/community/topic/equation-editor-problems. In fact I am quite happy to
ical feed
I cannot get the ical feed to work in any of my calendars (goole, yahoo, iphone) - Also the export in CSV doesn't seem to work either - I also can't make it public, I want to see the info on my phone without being logged in, it says to upgrade but i'm already on a paid subscription and it does not tell me what plan I need to be on - all very confusing, this was supposed to make things easier! please advise?
When registering a phone call and I want to add a description of the call, I click 'More fields' but nothing happens.
When registering a phone call and I want to add a description of the call ("meer velden" in Dutch), I click 'More fields' but nothing happens. I can not add a description. When I saved the call and then edit, I can add a description.
Posting to facebook pages is broken
I can't seem to send posts to my facebook page, who's behind the QC in Zoho, seems to be a joke of an application! that we have to pay for!! The whole point of the app is to simplify the management of social updates/campaigns. Yet it seems to fail at doing this. Links broken, images dont show properly..... Get it sorted!!!
Reply to email in CRM does not work
When email comes in, I read it and when I try to reply I cannot and always get an error as follows "Please enter in a valid To". When I click reply, the format shows as FirstName LastName <firstname.lastname@domainname.com> and maybe this is the issue, can this be resolved ASAP and I am surprised no one has requested this to be fixed, thanks.
permalink - no any responses
hi! try connect zoho creator reports with zoho reports and try take permalink from a view click on permalink and there is no any changes - in chrome and safari mac how can i take permalink without login?
new lookup radiobuttons fields always displayed as dropdowns
When you try to create a radiobuttons lookup field you have surprise to see that the created field is displayed as dropdown. Even if in the form definition the field is specified as being chekboxes type and you can even set the number of columns in field properties, it is always displayed as dropdown and there is no way to change this. Regards, George
Mail not forwarding
I have tried to get the email forwarding to work and it doesn't seem to work. I read the documentation and this quoted statement makes me believe I cannot foward to my gmail account, please confirm. The outgoing emails sent by the users for whom the policy is applied will be forwarded to the address chosen here. The outgoing emails can be forwarded only to another Organization account and not to any external account.
Importing from a "New" Google Spreadsheet creates duplicate records
We have several Google spreadsheets that are automatically imported into our Zoho Reports tables. We use the criteria "Add records and replace if already exists". We always use the record ID as the unique identifier. Since setting up some imports from the "New" Google Spreadsheets, duplicate records are created in our Zoho Reports tables on subsequent import runs, but the duplicates have blank record ID's (the field we're using as the unique identifier) Attached are screenshots of the: Duplicates
Domain Mapping
Hi I really like the domain mapping function for the new career website. Please the domain to map i.e http://customer-recruit.zoho.com/ does not work. Please assist
Issues with disabled user
I have a disabled user and the custom emails that are sent to candidates after applying are being sent from the disabled users email even though it is customized to be sent from an active user.
Zoho not working properly
The Zoho is not working as before. The requirements cant be uploaded, and also the active job openings is not functioning properly. Please sort this immediately. Thanks, Sri.
"Source" Picklist seems irrelevant to applicant
I'd like to speak with someone over the phone about how to solve my issue. I'm working on building the candidate application for the public careers site but cannot understand why the "Source" picklist is there. It is completely unnecessary for the applicant and I'm frustrated because I cannot remove it nor can I change the options in the picklist. Please help me. Thank you.
release of used emails
I want to subscribe using org emails that were used in the past on the free version but I receive a message that I cannot use them. What can I do to release them so I can add them as users?
zoho.currentdate
Hi guys, I cannot use the zoho.currentdate to express condition that a service is not available today or in the past. Anyone have found a different solution about? Thanks Mike if (zoho.currentdate >= input.Day) { alert ("Times availables only from " + zoho.currentdate.addBusinessDay(1); }
Filters not working inside Spam
I set filter to delete messages based on subject. These are spam messages, but has known subject pattern so I want to delete them at once. However messages still lands in Spam. It looks like filters are not working inside Spam folder.
Invalid currency
For Latvian currency locale there is invalid currency. As of 1st of January 2014 Latvia has Euro (EUR) currency instead of LVL. How to fix this? I have set currency locale to Germany right now.
Error updating Potentials Stage Field
I am attempting to delete one of the default set of stage fields - Id. Decision Makers. When I go to Save the changes, I receive the following error: "Please enter valid sort order values", even though I haven't edited the values, and they are already in sequential order. (See attached screenshot.) I tried deleting a different field with the same error... I also tried removing the sort order and leaving it blank, but received a different error that the value could not be blank. Stumped as to how
Unable to click to select things
This morning, I am unable to successfully click on anything in a pop-up window in Zoho CRM. Things like: Linking an account to a contact via the pop-up menu.....or selecting a product in the pop-up window from the "Quotes" module......really anything that has a pop-up window where you click on the item itself. I am able to click on pop-up windows that have select boxes....but anywhere where you click on just the name of the thing in the pop-up window, clicking does nothing at all...I just see a
Problems with the templates.
Dear Srs., The template I`m using in the e-mails I`m sending from Zoho is getting corrupted/is not apeering. I would like to check how can I fix that?\ Tks in advance.
Contatcs: encoding problem
Hello, I have problem with contacts encoding (Czech). If I open contacts, so I see strange letters in the name overview (in contact detail it is OK). It is easily fixed by: 1. Open a contact in edit mode 2. save it without change 3. go to different contact group and back to All Contacts and the names are correct. I have to do it every time when I access contacts. Do you know how to fix it permanently? Best regard, Tomas
Error when doing a new user in new domain
Hi I just bought 3 licenses from Zoho, added my domain but when I try do create a e-mail user on that new domain I get a error: A hospedagem de emails não está habilitada para sua organização or in english: The hosting of e-mail is not enabled for your organization Someone can help me? =/
is zoho down?
I'm having an import issue and support is none existent. nothing works! I created a new form, a new application and now giving up.
Translation mistake Dutch
Hello Zoho-team. Wanted to piont out that the Dutch translation of the dropdown box "mark as" => Read must be gelezen and not lezen. So lezen is wrong. It practically means the same thing as "to read" now. Nothing too big but wanted to point it out. Very happy about Zoho and a custom domain name for free. Thank you! Kind Regards, Simon Tessens
Calendar disappeared
I am in Zoho Creator, and clicked EDIT THIS APPLICATION to change which fields would display when a calendar appointment was opened. When I finished making the change, I clicked ACCESS THIS APPLICATION to view the calendar again. The calendar had disappeared, replaced with a message that says We are unable to fetch this data, sorry! Please note that your data is SAFE.Report this problem to support@zohocreator.com I edited again to reverse the change, but the calendar is still missing. I logged out
Cannot edit layout and theme
Shared to support: g.wheless/abis-new
Can't use multiple URL fields in application!
I'm trying to add two URL fields into my application but only one keeps showing up for applicants. Why is this and how can I fix it?
Incorrect dialogues on "Close" button of "Edit Content" of email campaign
Scenario: Choose Edit Content of an email campaign. Then choose Close. The dialog popup appears: "You have modified the content. Do you want to save?" The two response options are OK and Cancel. These should be Yes and No, or something clearer. Regardless of which option one chooses, a green box will appear with a checkmark and the text "Campaign saved successfully". But, if one has chosen Cancel, then presumably changes were NOT saved, and the text should be something like: "Changes discarded".
Migration tool issue - Shared Apps not available?
When I use the Zoho Migration tool for Excel/Access to try to upload my Excel file to a shared app, no shared apps are listed in the "Shared Apps" dropdown within the tool. However, when I login to Zoho Creator using the same account and go to Dashboard > Shared Apps, I can see that the application is in my list of "Shared Apps". Is this a known Migration Tool bug, or am I doing something wrong?
email are getting bouced back
i am not able to recieve any emails to my email account ND WHILE I SEND EMAILS FROM GMAIL SERVER TO ZOHO SERVER I GET THIS MESSAGE Delivery to the following recipient failed permanently: meeta@becomeparents.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain becomeparents.com by becomeparents.com. [192.185.16.199]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your
Next Page