Generating PDF from Reports is broken
This is another call for ZOHO fix the PDF generation feature using Reports. The PDFs generated by the reports expand the information right to the edge leaving no margins and making them impossible to print. This feature used to work nicely, and it has been broken for about 4 months. I have already reported this issue in the past, to no avail. Zoho, please fix this important feature. Thanks.
Error 554 5.1.8 Sender Address Blocked (Error Message)
Dear Sir / Madam, I have registered my domain with zoho free mail services. I have a email account (info@88info-tech.in). when i am trying to send a mail from this mentioned email id. i am getting this error: Error 554 5.1.8 Sender Address Blocked Kindly look into this matter and solve this problem as earlier. i am really thanks full to you. Thanks Alok @- alokkumar@88info-tech.in
Brackets move
I am developing scripts and noticed that the brackets move when I save and reload the script Original code else if (cws.Address_Line1.contains("SUITE")) { cws.POSTAL_DELIVERY_TYPE = "SUITE"; } Code after saving else if (cws.Address_Line1).contains("SUITE") { cws.POSTAL_DELIVERY_TYPE = "SUITE"; } When I attempt to edit the script, I get error because the brackets have moved. Can you please investigate?
Hey Guys can you please contact me this is really frustrating
Hey Guys can you please contact me this is really frustrating. Your templates are a real mess in CRM I am wasting hours!
Zoho not connecting to Gmail server
Zoho E-mail not connecting to Gmail server for sending messages. But messages are received. I get this message: Unable to connect SMTP server:smtp.gmail.com, Port465Reason:Network is unreachabl Please advise. Cliff mvccalgary@gmail.com
Zoho Lite takes whole minutes to send, receive, and forward mail
It takes about a whole minute for a message to send or be received. It takes about 5 whole minutes for a message to be forwarded. Is this just a limitation of a Lite account, or is Zoho always slow?
OmniWeb
I don't seem to be able to sign into zoho using the OmniWeb browser- when I try to sign in I am returned to the sign in page. Are there settings I can adjust in OmniWeb or is the browser not supported?
Permission Denied to Export Report
Hi there, Users with view only access, except with the ability to create/edit/delete notes, attachments and activities are receiving the following message when attempting to export a report. I have made no changes to access, and this function was previously working. Permission Denied Sorry! You cannot export this report because you do not have the permission to export one or more modules that are part of this report. Please contact your administrator to export the report. The only module in the report
Long Decimals in Grand Total on Dashboard
I created a Dashboard to show the grand totals of invoice amounts for our sales associates, but for some reason one of the grand totals is being extended out to 12 decimal places (see the attached screenshot). The report this dashboard is based on and the corresponding invoices all show the correct decimal values (two decimal places). Is there some way to fix this? Also, should I be concerned that this is more than just a display issue? The actual value should only have two decimal places, so
Invalid Cross Domain Access
I've started getting this error recently when logged into CRM. I see that there are a couple of other threads that have been started on this topic, but for some reason I can not open these threads (don't appear as clickable links.
Can't log support issue on website....your website is broken....
Can't log support issue on zoho creator support site, see error below, rather ironic that support site is down!!!! An error has occured. It has been reported to Zoho Creator support. We will look into this issue . Sorry for the inconvenience caused. Go toZoho Creator Home
Online Documentation for getDayOfYear() incorrect ?
The text regarding 'getDayOfYear()' on page : https://www.zoho.com/creator/help/script/built-in-functions.html#Time_functions Looks like it refers to 'Day of the Week' and not day of the year ? "returns a number in the range (1-7), representing the number of the day of the year,that date falls. The number "1" represents Sunday, "2" represents Monday and so on." Does the function not return a number 1-365 or does it actually replicate the functionality of getDayOfWeek() ? Neil
Function error message
I am updating the following function Application: https://creator.zoho.com/essistmgmt/assets Function: udf_history.save_subform_row_deletions I am getting the following error Function is modified successfully However the following other functions have argument mismatch in invoking this function Make a note to correct them as early possible, as it may lead to execution errors In action script-->COST(form)-->on success with arguments (string ,int ,string ,string ,date) In action script-->EVENTS(form)-->on
Workflow alerts for Edit not getting triggered
Hi, I am helping a client integrate his Zoho CRM with an external application and using email alerts to enable the same. From the testing, I see that the workflow which is configured to send out an email during Edit, does not get triggered. I tried using Execute On as Create or Edit option and also as separate Create and Edit options and configuring separate Email templates, but still emails were triggered only during Create. The workflows were created for Tasks module and for edit action, I tried
Problems with Events functionality
Over the last few days, I've started to notice new problems with Zoho Recruit, specifically the Events functionality. Here's what I'm noticing: 1. When I click Edit for an existing Event for a particular candidates, the Subject, Start DateTime and End DateTime fields are populated with "null". 2. Clicking on Schedule An Event and then Add doesn't actually create a new event. In other words, when one goes back to the Events tab, the newly added event is not on the list. 3. Reminders are not being
Attachments don't show in Mac Mail.app
Hi, I'm a faithful Zoho CRM user of about 2 years now. I use it to send proposals to leads all the time. Recently, I've had 4 people using Mac Mail tell me they can't see the attachments on emails I send them through Zoho. They are right. We tested it in our office on a Mac running Snow Leopard. I don't know whether Snow Leopard is part of the problem or not. When you view the source of the email in Mac Mail it shows the attachment is there, encoded as base64, but you cannot see or get to the
Not recieving emails.
I'm new top Zoho mail and am experiencing a problem receiving emails, I can send emails just fine. When I sent a test email from another account I get the message. Delivery to the following recipient failed permanently: mark@filesharingmadeez.com I am hoping to resolve this issue as soon as possible so I can start using the account. below is the complete message: Delivery to the following recipient failed permanently: mark@filesharingmadeez.com Technical details of permanent failure: Google tried
Mail Server Name and Port Settings
Hi, I have just started to receive the following error message when using Zoho Mail: "Could not connect to the mail server. Kindly check if the mail server name and port settings are correct." I also notice that in Settings,Mail Accounts that all accounts are now disabled. Please can you advise as to how I can rectify this issue. Kind regards, Adam
Links stopped working in zoho creator from 2010 how to I update the links so my website updates correctly??
A former coworker set up the zoho database in 2007 & 2008 with various views that would automatically show up on our website, and the links used to work correctly.. now the website will not update with the zoho creator data. HELP!!! here is one source page of the website. where the heck do I find the new or updated link for zoho creator? it's supposed to automatically populate the following website: http://www.hchlibrary.org/gala/sponsors2013.php <title>The Henry Carter Hull Library | Gala
Date Sensitivity
Hello. I am currently inquiring whether the Date Sensitivity is pre-set or if I need to pre-set my entry dates? If I do need to do so, where would I be able to change this information? I need the dates to reflect month/day/year in a consistent manner, and it has been brought to my attention that the dates are not consistent for the sales orders. This makes life difficult when viewing due dates for days 1-12 as there are 12 months in a year.
Blank page or "invalid" when trying to author or administer
Dear Zoho experts, My customer is building a couple of sites with Zoho and has asked me to look at the SEO. He has made me author and administrator of his sites and I have received emails from Zoho with links to them. I have created a user-id on Zoho and can log into Zoho OK but when I click the links I either get a blank page or "INVALID". I am new to Zoho. Can anyone advise? Regards Geoff
Naming a section
I added a section on the accounts page. On the set-up page, it appears as "Vendor Information". When I access an account page, that section shows up as "Account Information" so I end up with 2 Account Information sections. Shouldn't the info showing on the set-up page appear on the accounts page?
Public access not working
I have two web sites, XSDetect.com and Club50001.com, which use Zoho Wiki pages in a frameset. Both sites have home pages which are supposed to be open to the public, so the Wiki home page, which shows by default in the frameset, has public access permissions while some of the linked wiki pages are restricted. Recently both sites have stopped working because Zoho is challenging everyone for an ID regardless of the fact that only a public-access page is being displayed. Any ideas?
Invalid certificate for IMAP
From Postbox: "An error occurred during a connection to imap.zoho.com:993. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial)" A quick Google search shows this has happened before, but
Deleting fields from forms
Application: essistmgmt/assets/ Form: PRODUCT I want to delete the following fields PRODUCT_CODE_PHASED_OUT SERVICE_CODE_PHASED_OUT However, I am getting the following error message This field is referred in the following places. Please remove them and then delete this field. Functions 1. udf_product.get_product_service_id_896426000011845953() 2. udf_product.get_product_service_id_896426000012564478() I did not create the functions above & I cannot find them when I view the udf_product namespace.
Sync Zoho CRM with Zoho Reports
Hi, I'm trying to include more columns on "Account" table to be synchronized with Zoho Reports, but it shows an error message and don't save my changes. The message shown tells me that "an unexpected error occured during sync process. The error was registered and will be analysed" (something like this, but in portuguese) -> Erro inesperado durante o processo de sincronização. O erro foi registrado e será analisado. What could it be?
Mail to gmail address consistently failing
Hi, I am trying to send an email to support@telly.com which fails permanently each time I try. The delivery report says to check gmail's guidelines on bulk senders - however I am not a bulk sender, and everything is fine as far as I can see. The address I am sending from is my business address - jon@audiobaymanagement.com. Please could you advise? Thanks Jon
Mail Migration (user credentials not accepted)
Hi, I am evaluating Zoho mail before upgrading to a paid account. In order to do that I need to be able to migrate my email from an IMAP server that I control. The first issue I had was that when I specified the IMAP server as boredbc.net it said it was invalid. Specifying it as boredbc.net. solved that issue (well at least it accpeted it). Next, I tried to add a user to migrate. In this case it was myself. I specified the login and password for the account on the IMAP server and then tried
Mail outgoing blocked
Pls help me unblock this account asap: User : grace@kundabags.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ]
Problem with linking mail conversation together, mail magnet, CRM
Hi, I have started looking into integrating mail into out CRM but I have noticed that when I have a mail conversation with a lead our mails are not grouped as one conversation. I believe that it because the heading of the mail is changed a "Re:" is aded to the heading and sometimes "Sv:". Can this be fixed? It is very hard to follow a mail conversation as it it today. ( Or is my setup wrong? Roger
It says I have used all my storage, but cant find anything else to delete - how to I find if there was attachments connected to Accounts or Contacts as have 1000's?
It says I have used all my storage. I have emailed for assistance with NO response in over a week. Stopping me using the upload to email templates which are URGENT as wont let me upload more. Deleted all emails in zoho mail add on we purchased. There is only 5mb in email templates and cat search contacts or accounts to see if anything is attached. Pretty shitty system when it comes to storage - almost as though you want to make it impossible to find attachments and have to upgrade storage.
Can't Import Google Apps Contacts
Hi Although my Google apps accounts recognizes Zoho CRM (it appears in the menu under MORE) when I go to Apps & Add-ons> Other Apps there are no Google apps available in the list. Based on what I read in your user manual, this is how I import Google Contacts into ZOHO CRM. The integration ability with Google was a big selling point for my decision to go with Zoho. What do I need to do so I can get the Google Contacts import feature working. BTW I have a 15-day trial to the professional version.
Setup email notification on update in shared document
Hello, I am new to Zoho club. I would like to share a document and would like to setup an email notification to both of us so that as and when the document is updated by either of us, the other one gets an email about this update. I tried searching in help and forums but didn't find information for Writer application. Any help is appreciated. Many thanks
"Our system is not behaving as expected, please try after sometime."
I am trying to create a rule and an email to go with it and I keep getting the message above. Can you please let me know what is wrong with the system and let me know when it will be fixed? Or is this a permanent failure of Zoho?
mobile app problems
I have tried to configure (and pay a subscription for one of my users) zoho app on a Sony tablet and mobile phone. At first it would not configure. Then it did. but now I have been sent a message: Your 15 days trial account for Zoho CRM's Plug-in for Microsoft Outlook has expired. To continue using the Plug-in, please follow the instructions given below. And now it does not appear. Any suggestions?? Cheers Andrew
Prevent on user input calculation for null case is failing
I have a dropdown list with years in it. When a user selects a year, the code converts it into a number, and then does a calculation. However if the user selects "-Select-" from the dropdown, the form throws an error. I have tried to prevent this using the following code if(input.HSGY == null) { //nothing } else { n=input.HSGY.toLong(); input.Grade=thisapp.Grad_Year(n); } It's ignoring the null case (which is "-Select-") Cheers, John Whitney
Error duplicating view
I get the following error when I attempt to duplicate a view from my application. Original view: https://creator.zoho.com/essistmgmt/assets/#View:CONTRACTED_ASSET_View Note, the application is shared for support editing. Can you please investigate?
Form stopped working overnight
I haven't changed anything about this form, which we use every day and have been using for over a year now without issue. All of a sudden this morning the "on success" script is not running completely. I get a "Data submitted successfully" message *and* and an error message. Is this some temporary technical issue or did Zoho implement back-end changes that I should know about?
Error on success Edit record
I have this Error. It show after edit any records, after press Update button. If delete all code in On Success block in On Edit scripts - no this error. But if add any code, like sample "x=123" or just comment "//test comment" - always have this error. How to solve this?
sync running between ZOHO CRM and ZOHO campaigns
I have a daily sync running between ZOHO CRM and ZOHO campaigns. I need to run it outside of that schedule - right now to see if I can understand why it is not synchronizing some of the CRM contacts. But it keeps telling me it will operate at next fetch tomorrow which is too late. Any thoughts?
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