Blur about credit note function! No records at "payment received" after record credit note.
Till now I'm still so so so so blur about credit note function. Please advice. 1) I issued invoice to client RM1000. Client was mistaken bank in RM1200. Client don't want us to refund to him. So that is means that extra RM200 should be pumped into client's credit. 2) In such, I cannot go to invoice page and click "record payment" as you only allowed me key in maximum RM1000 (not RM1200). 3) The only way I can do is go to "CREDIT NOTE" under "money in" tab and issued credit note to my client RM1200.
Invoice Export as PDF-P.O goes missing
Hello, I noticed since yesterday that the export as PDF function under invoice functions has an issue. The PO number which I input on the webpage is not shown in the PDF format. All I see in the empty P.O row is "P.O.#". Developers please fix this asap as I don't want to end up filling P.O numbers by hand in each invoice. Thanks.
bug for "comments & history"?
As shown in attached print-screened pictures, you can see we totally cannot create "spacing" between sentence and sentence. Even if we typed it and space it directly, after clicked save, it has changed to no spacing. It's happened in all the pages that allowed people to leave comment i.e. invoice, estimate, contact. We need you to take action quickly on this bug as we sometimes will create long sentence in comments there. We are hard to read the comments without spacing. (p/s: Perhaps you may suggest
What is the password for newly created Super Admin?
I created a new domain and did the login with my Google Account. Now I am not able to change the super admin user password since I did never enter one! Any help gratly appreciated! Googol
The IMAP access of my account is blocked
The IMAP access of my account is blocked due to excessive use as a result of switching from another email service provider. I have sent email to support@zohomail.com, but no response. Is it possible to unblock? If it isn't, I will have to switch back. Thanks.
Can't create new Autoresponder email messages
I have been able to create new Autoresponder messages up until a few hours ago. Now if I try and either create a new email message (Add Another Content) or Clone an existing email message, I get to the first dialog box and the SAVE or NEXT buttons do not seem to respond. Help!
Bug importing photo from Twitter
Hi, whenever I import a photo for a CRM contact from their Twitter account, using the feature in which one just has to click on the photo in the Twitter pop-up box, my page goes white and freezes. I have to reload or open a new tab. I'm using a Macbook pro with latest OSX and Chrome as a browser.
Lookup Issue with New Application Builder
By default, the new app builder uses ID numbers for lookup fields. You can select the display name however. I have a lookup filed type using checkboxes, so the values entered are a list. This is how it appears in the Report view: But this is what happens if you email this field: Is there some new deluge aspect to get this to display names rather and ID numbers for sendmail? Very Frustrated with the New App Builder, John Whitney
Contact Count appears incorrect
Hi, I've deleted old mailing lists from the contacts tab to import a new mailing list of 7,362 contacts, but I've received a prompt which says that due to our 10,000 contact subscription I have a limit of 6,721 contacts left to add to my account, but I've deleted the old mailing lists to make room for our new list. Please advise.
IMAP not working?
Hi there I have been using Zoho Mail as an IMAP account on the Apple Mail application (Mac OS). Up until recently, it has worked but for some reason it stopped working. It says 'credentials wrong' or 'unable to confirm credentials on host port'. I have checked all the settings and they are definitely 100% correct. I can also access the account using the web interface at mail.zoho.com. Please help? Thanks.
Another backup error
New app, built from scratch, backup is successful. When restored gives error: "java.sql.SQLException: BLOB/TEXT column 'Descriptio_1388351000001002559' used in key specification without a key length"
In IE, record edit link triggering reload to home page
If one clicks on the gray Edit button, no problem, but should one click on the Edit row of the hover menu, then the link, instead of opening the record for editing, triggers a re-load of the home page. If this in not a common problem, let me know and I will open a support ticket. Thanks,
Data format errors: Enter a valid date format
Under Applications Settings, I modified the date to dd-MM-YY format When I load the form, the date fields still show the old format. Also, when I select a date from the date picker, it shows the old format. When I submit my form, I get an error. When I change the date to '07-07-13', then it works. The date format specified in the form and the date picker is not in sync with the application setting.
Support page not opening!
I've been facing this problem since two days. Any one has an idea? Varun. Note: I cannot locate the link to the support page on the new builder. But a search threw up the support page and THIS page seems to load alright.
Upload table not working
Hi I'm trying to upload an excel 07 table into my reports. it was working fine 30 mins ago but now i get an error message if using chrome and the following code below if using firefox. Can't upload a table at all. Is anyone else having this problem? Very Urgent. <form id="ZDBHTMLTableFrm" name="HTMLTableFrm" method="POST" validatefunc="validateForm" action="/ZDBImportData.cc?FROMHTMLSCR=true" actionurl="/ZDBImportData.cc?FROMHTMLSCR=true" onsuccessfunc="handleCreateDBResp" opstatusid="ZDBCREATEDBOPTSTATUS"
New user Notification emails not sending
I've just set up a new group of users and non of the notification e-mails are sending out at the minute. Can some one please clarify why this is an issue?
I want to duplicate an App but its not working
Hello Friends I have been trying to duplicate an app but it loads then returns back with nothing, i tried creating a fresh form and duplicated it, it worked, but each time i try to duplicate my already Coded form it won't what could be the cause?? Thanks Presoft
Creating a Group is Broken
I have started to create groups under my other account "sigroup", and when I select to add members, it's not showing any. I have almost 50 users under this account. When will this be fixed? Cheers, John Whitney
Error message when customising
I am trying to customise an area of Zoho today. When I click on 'Setup' and then 'Customisation' the following error keeps appearing: [Exception in:/jsp/common/setupInner.jsp] null I have not seen this before and have customised extensively. Any ideas?
Zoho CRM: The filter tasks in the Ipad app is not working.
For Zoho CRMThe filter tasks in the Ipad app is not working. I can not filter overdue tasks, completed tasks, for example. It lists all the tasks in any filter. Does anyone know how I can fix this? Can anyone help me?
Cant change user details
Hi, I cant seem to change the user details in my organization. I am the administrator. Sometimes, it seems to work and sometimes it doesnt. This has happened to me on both Chrome and firefox. IE is even worse...I cant seem to get past the login screen. Please help. Regards, Vivek
e-mail alias list does not sort in the message compose window
Hi there! This is a relatively minor annoyance, but I make heavy use of the email alias feature of Zoho to cut down on spam on my domain, so it has started to annoy me more. Each time I sign up for something on a website, I use a new alias just for that site which not only allows me to delete the address when I'm done, but also points exactly to where the spam came from. The problem is that the alias list in the "Send as" drop-down in the message compose window seems to keep them sorted chronologically
Zoho Docs - Professional - file upload and unzip limitation
No document management solution is complete without having the option of migrating data from existing infrastructure. Zoho Docs (paid version) has upload options but ; desktop option limits file size to 50MB; bulk upload allows bigger file size but the unzip command will not accept file size larger than 50MB. With no access to Webdav or CIF effectively one is able to migrate in chunks of 50MB - this is not a acceptable situtation for a business user. I hope the backup /download will not have the
Serious Subform Namespace Error
I found a serious error that caused my application to loose a significant amount of data. Zoho is unintentionally causing a variable that was pointing to a subform to now point to a form instead. Here is how it works: Let's say we create two forms: Books Pages The form Books has a subform that is called Pages. Notice how the subform Pages in Books has the same name as the form Pages. Let's now say that when you delete a book you also want to delete all the pages. One way you may want to do that
Manage Users isn't showing admin name
Please see this screen shot: http://screencast.com/t/aDPlj8mmiGPZ My user is showing null
Reporting on requests per month - filtered by channel
Ok, so i thought this would be a given: A report that shows number of requests received by month per channel. Tried everything but can't get the "Request Created Time" to aggregate into months. I found a work around (I thought): generate a report per month and then use the totaled columns on the Matrix Report to give me the month totals for each channel (Web, Email, Phone etc.). I spent a good 45 minutes running reports and transferring data to excel before i realized the totals don't reflect the
Address Bar - URL Format - Links
I've noticed in my short time using the CRM that as I navigate through the different areas, the address bar at the top doesn't always relate directly to what I'm looking at. In some cases, I'm looking at a contact and I want to copy and paste the link for that contact to someone else in my company. However, the link in the address bar isn't a direct link to that contact. Is there a setting or some way to fix this? Thanks!
Mail Outgoing blocked
Please help me unblock this account asap: User : doly@mid-pc.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
Cannot Delete Linked Accounts
I clicked on "Delete" and it appears to have deleted the link to google apps. But then I try and log in again using the google apps domain and it works.
Trying to log into my account and receive message "Account is Inactive" - Help!
I'm trying to log into my CRM account but keep on receiving "Account is Inactive" message. I have not inactivated my account and my business is at a standstill until I can get this resolved help!
how to add candidate file?
I just signed up for trial and I like this but can't figure out how to add more candidates! Thanks, Melissa Mirenda 614-777-1505 614
Problem in CRM
In CRM: long values are displayed in a single unbroken line on microsoft windows. Therefore,a horizontal scroll bar appears at the bottom of the screen. It would be much more convenient if the values could appear wrapped.
editurl with default value which requires login first.
I'm able to edit a record using an url like this: https://creator.zoho.com/abc/def/hij/record-edit/Viewname/956669000000620003 When navigating towards such url when I'm not logged-in, zoho navigates me to a login page first and thereafter the record edit is accessible. So far so good. However, I want to edit a record an set a default value for some field, the url looks like this: https://creator.zoho.com/abc/def/hij/record-edit/Viewname/956669000000620003/somefield=hello (I've tried the url like
Zoho mail for hostgator integration completely outdated
I've been spending the few hours trying to desperately integrate zoho mail with my hostgator mail. The steps for cname addition and verification are completely inaccurate Can someone give me the updated step-by-step instruction to get mails in zoho. My domain is yourpoojari.com hosted on hostgator This is urgent! Please help...
Lead Conversion - Account Phone Number Issues
Following a recent trade show I had several leads from the same company. Each individual provided me with their direct phone number. Following qualification of the leads I have converted them to opportunities. Here is my issue: After I convert the first lead it automatically assigns that individual's direct phone number as the phone number for the account. When I convert subsequent leads Zoho requires that I overwrite the existing account phone number with the direct phone number of the lead I am
Custom Fields for Contacts not showing in views
I have a number of custom fields under Contacts. This morning, none of the custom fields are showing. They were there yesterday. When I go to Setup>Customization>Contacts, I see all of my custom fields listed, however, when I go directly to a Contact record, the fields are missing, and when I run my report, although the custom fields are listed under the filter options, the fields all come up empty. What has happened? How can I get that information back? Help! -Yvette Fitch Sookbox LLC
i can't receive mail from users in my own domain
I just finished configuration for mail hosting for domain "ssitech.bg". Everything seem good and i sending and receiving mails. The only one problem is that i can't receive mail messages from users in my own domain "ssitech.bg". Snapshot from MXToolbox is attached. Any idea will be highly appreciated Thanks
Unable to View Emails
I am unable to view any of my emails (sent or received). I can see the list of email subjects, but when I go to select an email to read, it loads, then the list of subjects goes blank and the email I want to see doesn't show up. I have to click on "email" again to pull the subject list back up. I would really like this to be fixed as soon as possible. I can't keep up with my clients because of this.
if condition other form
Hi, I use a script condition in which if the Email of student it's founded in other form request and was authotirzed for a staff member (information in the same form) I show plain field (showing alert) and I hide a field (that suggest password, because was already comunicate in the other request). The script give no result expected. if (Count(Comunicazione_pagamento [(Email == input.Email) && (Staff_Tecnico != "")]) >= 1) { show plain2; hide Password; } Any help? THanks Mic
Form asking for user id & password
Hi, I have created a contact form and posted it at http://www.savitasreeram.com/contact-savita-sreeram/ Though the option taken is to allow users to access the form without login, it is still asking for a user id & password. Can you please help? Txs
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