Problem with the Zoho Job Feed to Simply Hired
I emailed this to support, but since it effects all of us, I decided to share it here too: Good Morning, We have been testing out Zoho Recruit, and until recently, it appeared to fit our needs. However, when I posted our current openings, everything posted to the free boards, including SimplyHired, until today. It appears that your entire Zoho feed (other Zoho customers, not just us) has been pulled from SimplyHired. Is this a technical issue and will be fixed soon? Or, do you no longer have a
Comment lines changing location
Hi, It's not a major bug but I have noticed that when I add comments to code, they move around Eg When I try to save the following code if (input.ORDER_TYPE == "CHILD") { show SHOW_MILESTONES; } //Show child form hide SHOW_CHILD_FORM; It get's changed to the following when I refresh if (input.ORDER_TYPE == "CHILD") { show SHOW_MILESTONES; //Show child form } hide SHOW_CHILD_FORM; I'm finding my comments move away from where they should be. Can someone please investigate? Is anyone
We are unable to fetch this data problem!!!!!!
I'm trying to access my database "suppliers list form view" but it prompts the following error: We are unable to fetch this data, sorry! Please note that your data is SAFE.Report this problem to support@zohocreator.com I've also tried to deleted a field and create another one on the same form but I just can't do it. Could you please help me to fix this problem asap. Thanks. Regards, Rodrigo Balotin
Mobile Contacts Not Syncing
Hello Zoho, First off I must say that after trying all the other providers out there you guys are by far the best in terms of your webmail UI and simplicity of use. Thanks. The problem I'm having is that all the contacts in my Zoho account are not syncing to my mobile devices. I'm using an iPhone 4 and an iPad Mini. Mail and Calendar seem to be fine, but no contacts are downloading to the device. I've tried just about everything from removing and re-adding the account in the device and everything
ActiveSync Issues on iOS
I keep trying to add my account to my iPhone via ActiveSync. However contacts and calendars fail to download at all and when I open the mail app I receive the following error: The connection to the server failed. When I go into contacts and calendar apps the option to show the Zoho account doesn't even appear. My settings are correct and used the follow setup: username: email@mydomain.com password: mypassword server: msync.zoho.com domain: left blank Mail, Contacts, and Calendars are set to
Agenda View does not include all events
This problem was reported several months ago and the response was that it shows agenda items in the next 5 days. That is not what is happening. When you pull up a month view and then go to Agenda, starting in October you only get the events in about the first half of the month. When you go to November and December, you get even less of the month.
Login using Username instead of email confusion
The login page for my Zoho Creator app asks for email and password. My users have a username that is not an email address. This has confused a few people. I think it should say email or username.
Problems with Sent Mail
I have been using Google Apps mail and Zoho for months without problems. Recently however, with no change, I notice that not all my Sent emails are showing up in Zoho contacts/Leads. It is hard to tell what is different between the ones that do show and the ones that don't. It MIGHT be that ones I delete in Google Mail are not showing up, even though I have the IMAP setting to not delete the Zoho email. Any ideas where I should look?
Problem with CRM Plugin
I'm trying to deactivate ZOHO CRM Plugin for Microsoft Outlook. When I try to save I get the message "You cannot enable ZOHO CRM Plugin for Microsoft Outlook activation for a disabled user". First I'm not trying to activate, I'm trying to deactivate, secondly the user is not disabled! Who can help me? Rosy
copy/pasting formular
I'm having a problem copy pasting this formula (Q2:AA2 on the DATA sheet) IF(ISERROR(FIND(NAVN;C1;P2+LEN(NAVN)));"";FIND(NAVN;C1;P2+LEN(NAVN))) (cell Q2) IF(ISERROR(FIND(NAVN;C2;P3+LEN(NAVN)));"";FIND(NAVN;C1;P3+LEN(NAVN))) ( cell Q3) somehow the reference to C1 will not be changed to C2 if there is no error (and why isn't there an IFERROR command?)
Alerts coming late
Good Morning, I set an event for one of my contacts. Within the event I requested a 'pop up' notification to alert me of the event an hour before it was to start. The 'pop up' did not occur. I had Zoho CRM open on my desk top at the time. Today, six days later and at the wrong time, the pop up occurred. It would be nice to be able to trust that the pop up notifications will take place when they are needed. What can we do to fix this? Thanks, -S
"Cannot download the Microsoft Word mail merge template" ----- Tried everything, no solution that fixes permanently!!
Hello, I keep getting the message: "Cannot download the Microsoft Word mail merge template. It is being used by another application or program. Close the template and try again" I get this message when I try to do a mail merge. I tried everything to solve the issue listed on your page that details 'common error messages' and the only solution is when I delete mmtemplate.docx, but once I delete this, it only works once, then the second time it stops working immediately. I have checked task manager,
taxes (Important)
I have taxes well configured (checked that tax were applied, that had a name and a % value) but they do not appear on quotes (also checked that the correct fields were there) What happens? Thanks
ALL EMAILS HAVE ERRORS!!!!!!
All of our emails are coming up as HTML code or as plain text ignoring all formatting. Everything has been working fine up until this morning. Please advise ASAP
How do I prevent cloning of records?
We're using the Sales Order module to drive a lot of the functionality we want. As part of this, we've internally configured business processes to include approvals by certain levels in the organization hierarchy. These approvals are driven by fields stored in Zoho CRM. These fields can only be edited by some profiles using field-level security. This process works well for a normal Sales Order. However, if a regular user is allowed to clone this Sales Order, then the approvals that were put in place
Powered by broken image
I have a couple html forms embedded with iframes. The place that's supposed to have (I assume) the zoho icon is broken. It says "Powered by" and then a broken image link. The image URL is resolving to this: https://creator.zoho.com/appcreator/live/01/images/ which obviously won't work. I don't mind having the link there - but I'd like it to point to a valid image. As this seems to be a system thing, I don't think there's anything I can do to fix it. Thoughts?
I need help, pushing data from Campaing to CRM doesn't work
More than 5 weeks ago I sent a mail with a question about pushing data from Campaign to CRM. The pushed data contained a lot of errors. The number of sent, opend, clicked and bounced mails in Campaign did not correspondent with the pushed data in CRM. Zoho concluded: there is a bug in CRM. But now, after 5 weeks, there is no solution, and I don't get answer on my mails! I can’t do business, because the Campaign-information in CRM isn’t correct, I can't delete bounced email adresses, and follow-up
Templates not displaying in the Content area.
I click create Campaign. I choose Templates (HTML & Plain Text). I choose Template Library. I select one of My Templates. Then the template doesn't load in the content area. Also it won't save and close or close. I can't exit from the page as well. I click the "Home" button nothing happens. Only way to exit is to logout.
New Drop Down Menu is too short!
Zoho - You recently made modifications to "improve" the look and feel of the CRM UI, however the shortening of the drop down menu's in the LISTS section, is horrible. Please revert back to the style that would put the name of the list on ONE LINE The new style (see screen shot) is extremely confusing and does not promote better productivity, in fact it slows down usage, is extremely hard to read (especially when we have over 100+ list names). Which list is easier for you to read in this example...
Just set up Zoho mail for my own domain, can send mail but not recieving
Hello, I just got started with ZohoMail. I used my own domain to get free 5 Zoho Email address service. I verified my domain, mail etc. and even added mx.zohomail.com thing properly into my Godaddy domain name. Still I am able to send mails but not getting emails to my account admin@mygamingedge.net
My email blocked
email : watcharapong@dailytechpr.com Can you help me on this? Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
User access disabled!
Dear zoho, I don't know if you got my support request as it was sent from IE8 and I can't tell if it was submitted sucessfuly. There are two Mail users in our organisation. Currently we bougth one paid Mail licence to allow use of exchange sync. The second users does not require this functionality and shoudl keep on using the unpaid service. For some reason this "free" user get permanently his mail account disabled. While trying to activate his acces from admin Control Panel I get the error: "you
Unexisting Support Dpt!!
It is been 3 days now with no response!! Are we going to have an answer on our inquiries/complaints.... Or once you get the money out off of the credit card, you wash your hands from any problem experienced by your clientes?? ============================================================================== Dear Sirs, We are very disappointed with your service. Campaigns does not upload correctly. Contacts take too long to upload. Very bad OR and CR. We have been almost 14hours waiting for a campaign
Unable to access Attendace Settings
Hi, while trying to access Settings tab in People-Attendance I getting error message: "...check your code" (see attached file). I'd really like to use this module but it's buggy.
View not displaying correct value
Application: essistmgmt/assets Form: PRODUCT View: PRODUCT_View Field: PORTFOLIO I have a PRODUCT form with a PORTFOLIO_ID field. The PORTFOLIO_ID field is a lookup of the REF CODE form with criteria 'REF_TYPE == "PORTFOLIO"'. The Advanced Display Option is set to REF DISPLAY NAME When I view the REF_CODE View & filter on REF_TYPE == "PORTFOLIO", the only values I see are C CLOUD SERVICES D DATA SERVICES F FIELD SERVICES M MANAGED INFRASTRUCTURE SUPPORT SERVICES V VOICE SERVICES When I view the
Sharing bug
I have a section that I want to keep private. For some reason, it has been made public. When I click on Make section private, nothing happens. Can you please investigate? The application is located at https://creator.zoho.com/essistmgmt/assets/share/edit/# is available for support edit access.
Report: 0 number of rows
View: https://creator.zoho.com/essistmgmt/assets/#View:CONTRACTED_ASSET_View Report: https://creator.zoho.com/essistmgmt/assets/#Report:test I have a view with 8 rows. I created a report based off the view and when I generate the report in the editor, I see results. However, when I view the report, there are 0 results. Can you please investigate? Note, the application has been shared with support.
iPhone App Contacts
My Zoho CRM iPhone account shows three additional contacts from the contacts count in my online version. I have found the three contacts but I am unable to delete them from the account on my phone. I tried to find them in the online version but was unable to locate them. Is this a known issue with a solution?
Word crashes when running Zoho CRM Mailmerge plug-in for MS Office
Am I and my customers the only ones in the world getting this problem???? A script error comes up when running Word mailmerge. Sometimes you can click through and it continues OK. Other times it crashes out of Word and you can't run the mailmerge at all. Seems it might be sensitive to the spec of the PC. Anyone else getting this ??? If so any suggestions? John H - UK Zoho partner.
unable to replace placeholder on recurring invoice
Hi, I have been testing my custom Invoice template and for a single invoice, all field show exactly as required. After creating a recurring invoice, I received the following message: The invoice for Testklant has been created and it's saved as a draft in your Zoho Invoice account. However, some of the placeholders used on your invoice template were not replaced with the appropriate information. Please check this before you send the invoice to your customer. The placeholders which were not replaced
Can't connect to Zoho CRM with Internet Explorer 10
I can't connect to Zoho CRM with Internet Explorer 10 https://crm.zoho.com/... I made some tests: It works perfectly with Firefox, Chrome or Opera, even with an old version of IE (6 I think) With Internet Explorer 10, I can access to Zoho Invoice, Project, Writer or Creator but not CRM Same problem with 3 different computers Unfortunately I must use Internet Explorer Do you have a problem of compatibility or security with IE, or is there a specific security parameter to set ? If a compatibility
Titles not able to be changed on charts
Just this morning all the titles on my charts that I created via a "Save As" from another chart had their title (within the chart not on the sidebar) default to the name of the chart that they had been saved from. When I go to edit the name of the title it does not change. There is no error message or anything it just doesn't save the change when I hit save. When I reopen the the title is still the same title. I would appreciate your help remedying the problem. It was not a problem until this morning
Adding Formula results in blank form page
I added this formula to my form: and it results in my form no longer loading:
Error creating reports
Application: https://creator.zoho.com/essistmgmt/assets/reports/new/ I get errors when I try and create a report. Can you please investigate? Note, the application is shared to support for editing.
View filters bug
I have a view with 1649 records When I Search a column for "Is Empty", I get 1645 rows. However, when I save the view, I see 0 rows. Why does the view not show any records?
Bug in universal search results
When doing a universal search for contacts it seems there is a small bug when there are exactly 10 contacts matching the search, but there are also items from other categories that match (i.e. events). Under the matching contacts section of the search results, the right arrow indicating more results is active. If you click on this you will go to events, not contacts, and there is no way (as far as I can tell) to get back to the original list of search results without running the search again.
BUG: Records randomly disappearing from searches in Zoho CRM and from API results
This problem has appeared over the last couple of weeks. Occasionally, a lead or contact record will "disappear" from the search results. That is, searching by name or any other info will yield zero search results. The record is still there when browsing through the list of records, or when accessing it directly via the url (with the correct contact id or lead id). Re-saving the record will sometimes fix the issue (assuming the record can even be found in the first place). We have also started
I get "Insufficient Privileges" error
I am the administrator, my profile is administrator with email address randall.pena@propertyguide.ph, but I am wondering why I don't have permission on certain areas of Zoho CRM. See attached files.
Logo On Credit Note Error
Hi I noticed the Company Logo when it appears on the Credit Notes is totally dis-proportionate. Also why are custom fields being added to the Credit Notes and Records? Please can this be fixed. Thanks Gene
Currency Symbol in Reports
Hi Sorry if this is a silly question - I am a newbie user. I have created currency fields in my database to be shown as GBP. The £ symbol shows fine in Forms but default sback to $ (USD) in reports, Is this a bug or sonething I am doing wrong? Many thanks Mike
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