Zoho sync with Blackberry not working
Hi there! The download and installation of the Zoho Sync App (ZSync 0.4) was entirely problem free. However, when I open the app and try to sign in I get the error message "Authentication failed. Invalid server response". Obviously my first instict here is: oh I must have done it again, I must have typed in the incorrect password!. Upon further enquiry, this does not appear to be the case. I definitely used the correct password and username. In fact when I knowingly type in the wrong password the
Platform update may have effected dates?
An application that was working perfectly for months stopped working today around 9:30 am NY time. At this same time, the app started to experience a very long duration upon submit actions. After spending hours diagnosing things (the logs did not show any errors), I decided to remove this bit of code (submit action) if((input.DELIVERY == zoho.currentdate) && (input.REMINDER == null)) { // some code that sends an email } to //some code that sends an email and observed two things: 1) The code
Unable to show CustomerBalance in Invoice - only able to show Balance. Can this be fixed?
Hi, I have signed up for a 30 day trial of Zoho - the only thing keeping me away from it is the fact that I cannot display a Customers total balance in an invoice pdf generated. Can you please support the addition of %CustomerBalance% in the invoice? I want to show the customers previous balance and then add the invoice amount, giving a total balance.
Sinking with Outlook
how do you sink your outlook with zoho
Is there a problem with Zoho servers?
Hi, we've been having intermittent problems with Creator all morning across a couple of applications. The applications are either slow to load, don't load at all or the html views are incomplete (ie only some of the forms and views in the html view will load). We are using Firefox, Opera and Chrome. We have tried logging out and logging back in again. The problem is occurring across multiple sites as well so we have established that it is not a problem with our ISP. Please can someone have a
Pop Violation has occurred
Hello, I need to have this fixed asap. My account is saying "Incoming pop violation". I assume its because of mail storage limits, which have been upgraded now. However, the account remains blocked. Please advise asap. Thanks, Tom
Candidate "Import from document" link appears even without permission
The "Import from document" link appears on the Candidate page when the user has permission to use the Add-On Resume Parser feature. Users without permission will not see this link. But if you click on "Import Candidate" on the Candidate page and enters the following page, the "Import from document" button appears. Clicking on it brings up the following page with the form and all but the operation will always fail. This little error has caused confusion among our users and we hope the link can be
Documents not opening after maintenance
After last night's maintenance, my documents open to a blank white screen. I can't type on it or do anything with it. Are my documents ruined?
BUG: Records missing from API response
As you have marked the previous thread that this was posted on as solved (https://help.zoho.com/portal/en/community/topic/bug-records-randomly-disappearing-from-searches-in-zoho-crm-and-from-api-results), which it is not, I have started a new thread to ensure that this can be followed up. In response to your request for information about the API calls, I have received the following from my developer: These are the urls where we query Zoho API: TARGETURL: https://crm.zoho.com/crm/private/json/Invoices/getSearchRecords
Inventory Templates = useless
The 'Inventory Template' feature at the moment is completely useless. It's so tempromental that even selecting the text and copying it somewhere else (for a backup, ironically) will somehow edit the underlying HTML code and tell the template not to call in specific fields (It's only really calling in 'Product Details' that the issue) This needs to be solved asap.
Unable to download any attachments in zoho
I have gone to several opportunities and clicked on the "attached" doc but it will not give me the option to open OR download. Something isn't going through.
New User Activation
Hello, I created a new user for our Company but he doesn´t receive the confirmation mail. Please, solve this problem so this user can start using Zoho. Thanks in advance, Javier Pérez de Zabalza
uploading documents
i keep uploading documents - they appear to load but are not there??????? Help!!!!!
No Mail Coming Through
Hi. I don't seem to be getting any emails through for admin.tutormonkey.co.uk I've used another email address to send things through but it doesn't find it and bounces back. My email does send though. Please help. AJ
Projects and Sheet Issues
We are having issues with a Zoho Sheet we have in the project. (Well all sheets). Even with a strong wireless signal, often my sheets "disconnect from the server" even when my computer remains connected to the internet. This does not happen when leveraging sheet straight through docs. However, when using Sheet in Projects I need to continuously be conscious of saving because I continue to lose information when the sheet simply fails to save or gets stuck "saving", or when attempting to save, the
HTML Stripped From Email
We are having a continuing problem with some HTML items being stripped from our email messages. As you can see in the attachment, the gray background behind the text is being stripped. This screenshot is from Google Apps Mail. Please address how we can use HTML code in our messaging.
Rich Text Data by Email
Sending a rich text email from GMail to a Creator form results in plain text data being transferred. However, if you send the email from a Creator form using the rich text editor field to another Creator form, the rich text data is transferred! I have identified that this discrepancy is due to how Creator sends an email. In most "normal" emails, there are two MIME blocks, one for plain text and one for rich text. For example, the parts will be separated and designed by this: Content-Type: text/plain;
help
I would like my extra user to be set as a recruiter so that they can add and edit cv's. I have tried to change the permission but it is not allowing me to. Please advise.
Cloned/Created record changes ownership randomly
We have a long standing issue whereby when certain records in Purchase Orders are created or cloned (the issue is not related solely to cloning), the record´s ownership changes randomly to another user different to the person who creates the record. This behavior is inconsistent, and more perplexing is the fact that the users do not have permission to change the record's owner, nor editing the record altogether. They can create but not edit the records. When the record is saved this happens: 1. The
Not able to Recieve Email from sales@westernindiatrading.in
Not able to Recieve Email from sales@westernindiatrading.in
Can't receive e-mail in Zoho
Hello! I've registered an account yesterday, and even though I'm able to send e-mail from my Zoho account, if I send an e-mail from any other account to contacto@digiverse.com.ar, nothing appears on the Zoho Inbox. Hotmail doesn't return the Delivery Status Notification (Failure) e-mail after I send mail to my Zoho account, so the e-mails are going through (who knows where, though!). Thanks for providing this service free of charge, I can't wait to solve this problem and start using Zoho Mail :D
iPhone app not syncing correctly
Hi there I'm trialling the iPhone app for Zoho CRM and it looks very promising, but it doesn't always sync flawlessly. Eg. When I convert a lead on my computer, it isn't reflected on the iPhone. Also sometimes other changes made aren't always mirrored. I have tried resetting the app but this doesn't solve all of the problems. Any ideas? thanks
Cannot delete or void invoices
I am unable to delete or void invoices for the past week or so. The error I am getting is "Script Error Occurred : TypeError: dialogProperties is undefined" FYI: I am using Firefox 11 beta 4.
Adding domain to whitelist crashes IE
Hello, I am trying to add a domain to the whitelist. After I type the domain in the window, I get an error box saying that Internet Explorer has stopped working and that I have to close the program. When I re-open the browser, the domain has not been added. Windows 8, IE10
lid form
the registration form which is associated with the CRM But by pushing it to the site it appears more appropriate to http://adv.nesco.co.il/1_164/#.UW6l-cr5Xz4 and should be as http://nesco.co.il/LandingPages/webinar10032013/#.UW6m88r5Xz4 help correct the SSC to form more appropriate to be displayed displayed <style type="text/css"> .main-headline { width:608px !important; } #main-headlines { margin-left: 13px; } .input { width:257px; height: 30px; margin: 17px 0px
BCC Dropbox not working
BCC Dropbox feature is not working. It does not tie an e-mail to an existing lead, and it does not create a new lead when there isn't one already present. My e-mail does not return as undeliverable, it simply never shows up in Zoho.
Zoho CRM Bcc Problems
Hi i used quiet a lot the new Bcc Dropbox possibility with my personal Bcc Adress. Unfortunately since several days it doesn't work anymore. I do the same thing like before and nothing happens in Zoho. The mails are no longer attached in Zoho. Need help now ! thx r.
Error Code 4401 when inserting new Case
<Cases> <row no="1"> <FL val="WHOID" >000008000000000000</FL> <FL val="Case Origin">Site web</FL> <FL val="Email" >cktag@test.com</FL> <FL val="Phone" >0546477748</FL> <FL val="Description" >test</FL> <FL val="Status" >Nouveau</FL> <FL val="Subject" >test</FL> </row> </Cases> Hello when i try to insert a new Case like that i have this message : 4401 Unable to populate data, please check if mandatory value
Not able to set criteria
When I try to set the criteria I receive the following message: "Exception ocurred while publishing message to the topic :: [DataModelTopic]" it was working ok and suddenly it didn't let me do it.
Can't access any email account
Hi there, I have just created a lite account, added the Cname and MX records but I still can't access any of the 5 user's email box created. I got the below error message: HTTP Status 401 - Unauthorized access type Status report message Unauthorized access description This request requires HTTP authentication (Unauthorized access). ZGS
I seem to have lost all the messages that were in my inbox.
Or, they are in a separate inbox for a different user/alias which I am having trouble to access from my main/admin user account. Do I need to switch users within my domain and how do I do that?
Zoho CRM is not syncing all of my events to Zoho Mobile.
All of my appointments (EVENTS) are saved in my zoho crm online. When I sync that with mobile, if I have a repeating appointment say every thursday at 9 am it changes the date in mobile from every thursday starting in 2013 to every thursday starting sometime in 2014. It also is leaving out individual appointments that are not recurring events just one time appointments. My sales people can not see their appointments now.
Forwarding of Zoho Email + no view on the attachments
After sending an email to a customer-contact it is not possible: - to forward the email to an alternative email-address - to see the attached files
Forwarding ZOHO emais + standard settings for Cc: and Bcc:
Mostly I send the ZOHO emails to my own email-address (Bcc:). Sometimes I forget this and afterwards it is not possible to forward this email. Idea: There should be fields in the ZOHO settings for default Cc: and Bcc: values.
Problem
I deleted my contacts in my phone then it synchronized with zoho. Now is all my contacts gone. Is it possible to restore them?
my Mail Outgoing blocked
my mail melinda@3tmold.com Is locked. Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] kindly unblock the same
exchange server off line?
at around 12:40 pacific time I stopped getting emails on my iphone - when I try to get mail I get a 'connection to the server failed' error. mail is still working for my imap accounts (but of course they still aren't synchronizing appropriately…) did something change on zoho's end?
Using getUrl in Creator to get data from Recruit
My URL shows XML data from Build XPath as well as in a browser. However, in deluge script, there is no responseText data being returned. My code is: url = (((((("https://recruit.zoho.com/ats/private/xml/ClientContacts/getRecords?apikey=") + api_key) + "&ticket=") + ticket) + "&searchCondition=(Email|=|") + input.email) + ")"; mapvar = getUrl(url,false); stringdata = mapvar.get("responseText"); The url resolves to: "https://recruit.zoho.com/ats/private/xml/ClientContacts/getRecords?apikey=40820606c514b452c1ba83c8386c2ddb&ticket=f440b1de14a0a74cd4320d7ec2f2d81c&searchCondition=(Email|=|fn@ln.co.za)"
Sync with ZOHO CRM
Hi folks I did a sync today, with one criteria applied. I got 65 results transferred instead of 113 Any thoughts?
Forgot Password does not send any email
Example problem: Client Users does not know password. Click Forgot Password on login page. Enter email, etc. Appears to be successful. No email is received. Nothing in SPAM folder. I have waited more than 3 days now for a response. I am also angry that every forum post a make seems to disappear or never gets posted!
Next Page