ZOHO is running extremely slow
What is going on ZOHO is running extremely slow
wrong error message when adding duplicate values
If I try to add duplicate values in a field which has "Do not allow duplicate value" option checked, the error message which appear is the following one: Error occured while on Success script. Unable to update variable Error occured. This is displayed even if there is no script at On Add - On Success. Regards, George Baltatescu Zoho Creator Developer
Recurring weekly tasks
Hi, In a project when we set the a test to be a recurring task we select a date start and a date end - for instance in three months time. Then we set the recurring to be one every week for 9 week. However, the system just puts the task on every day and not each week. This is a glitch with your system I think, can you test it for us and see if you have the same issue. OR - if we are not understanding the system properly can you send us a COMPREHENSIVE set of settings to set up a recurring task for
BCC to Dropbox
I started using BCC to Dropbox and my email host returned a delayed message: This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed: Obviously disconcerting given I rely on zoho--can somebody explain if this message will bounce or is the result of something specific?
Out going blocked
Hii My out going mails are blocked for the account info@parlancelegal.com, kindly unblock the same Thank you
Automated email
Candidates are not getting automated email right after they apply. Please help. I already followed your instructions from your help link.
Grouped items get broken up for no apparent reason
I have a problem with a view https://creator.zoho.com/ecgnet/ecg-work-programs/#View:Sector_Thematic_Evaluations I am displaying items by group (specifically, Sector/Thematic Subclass as designated in my database). I am not sorting the items by any other means. As you can see, some items that should be under one subclass (in the screenshot, it is Climate Change) are listed apart. Another group, Climate Change, Social Development, cuts into the list. Am I doing something wrong or is this a bug? Thank
Mail Id Blocked
Hii Please unblock the out going of our mail id Thank you
How to set up a chain campain ?
Hi there, In a sent campain (more than 4 weeks), I can see for example a 30 "non opened" list As I create a chain campain, it doesn't check these 30, witch turned to "0" "non opened" After reading the help senter...I think there is smg I'm doing the wrong way... Any greatfull help ? Many Thanks. Denys.
Unable to install
I have a problem with the installation file for Zoho Assist. At our school we have network accounts and users' documents are stored on a network drive. When I log into the computer using a local administrator account, the program installs fine because it installs inside that administrators local My Documents folder. When I log into the computer using a network user, Zoho Assist attempts install inside the users My Documents folder, but can't because it is a network drive. Can you please change
ZOHO CRM HAS NOT BEEN ACCESSIBLE FOR 20 HOURS+???
OK, I am a bit frustrated... Yesterday morning, my sales reps and I noticed zoho CRM loading very slowly and freezing up many times. Then, around 1pm, it stopped working for good. Since yesterday, none of us have been able to log onto zoho CRM from the office or from our homes. We can navigate throughout the website, but when attempting to log into the CRM, we get the "Loading... Please wait." message until the page times out. I have tried calling yesterday and they were no help; after taking a screenshot
Sorting Job Openings Field
Sorting - how do I change the default sort for Job Opening's Fields? Need to sort alphabetically by Company Name
My mail got blocked because I am couldn't send out email hosted in zoho
Hi, I host my email with Zoho where my website is with wix.com. My domain name is imejjin.com and my email is shaf@imejjin.com. I have followed all the instructions however, when I tried to send out email to my own email hosted with Zoho, It failed. I tried several times and still failed until I got blocked by Zoho. Please solve my problem because I need to receive email from my client. Thank you.
can't split cells
Merging cells works OK, but splitting doesn't seem to work at all. Anybody else with this problem? Any help? Thx
Style based URLs Embedded forms
Hi, parameters looks to be omitted in certain cases of embed forms : for example, in a HTML view, we embed a form with : <div elName='zc-component' formLinkName='FormName' params='zc_Header=false&zc_LblFontSize=18'>Loading...</div> The parameter in bold works correctly, but is omitted when we use the permalink of this HTML view (zc_Header=false is ok but not zc_LblFontSize - not tested with other customization parameters). There's no problem when we use Iframe instead of div. That's minor but good
Problem increasing my account usage
Hi I’d like to increase our monthly account to the 100 users for 1 host But I can’t seem to do this for just the one month, it only allows you to subscribe yearly as the billing cycle The website says Zoho Meeting is a pay as you go (monthly or yearly) service so you can upgrade, downgrade or cancel at any time. Yet you only have a yearly payment option any one have any ideas on what to do?
Zoho Mail Invites and users not receiving emails
First issue: Even though I've paid for 6 users, when I invite users they aren't receiving the invite email. Second issue: With the 2 users that I've been able to add via invite, these email accounts aren't receiving emails. Could you please help me??
Unable to use gmail through Zoho
I am running my gmail email account through Zoho, and while I can receive emails, I can't send or reply to any. The following error appears: Unable to send message;Reason:530 5.7.0 Must issue a STARTTLS command first. li15sm44069707pab.2 - gsmt Does anyone know how to rectify this? My colleagues also use gmail through Zoho and do not experience any problems. Thanks.
Your Mail Outgoing blocked. Reason :Daily Mail Count Exceeds Limit [Mail Count=266]
Please help me reset/unblock my e-mail system. Thank you very much! JJ
After Gmail migration: folders are not shown in sidebar
Hi, I've just successfully migrated emails from two gmail accounts to my new account at Zoho. There is one problem with folders, though: folders were imported, but they don't appear in the sidebar, nor can I select these folders in the search. I know that the folders exist, because the folder name is displayed when I view the list of emails. Only two of the custom folders (labels on Gmail) were imported correctly, i.e. only these two folders can be selected. How can I fix this?
unwanted text automatically added to e-mail template footers
whenever I send an group e-mail using a zoho crm template the following text is added to the footer. How do I get rid of this? Open in Google Docs Viewer Open link in new tab Open link in new window Open link in new incognito window Download file Copy link address Edit PDF File on PDFescape.com this text is automatically added in the footer, and can not be modified. while the items in the list appear to be menu options, they are not active links. With this extraneous text added to every e-mail
too wide page in edit mode
With free flow scripting active in functions section but not only in that place (in scripting part of the forms forms and in html views the same happens ), when I use Chrome whenever I activate Refer Fields section from the left and I change the function (in functions sections) or I save the script, the page becomes very wide and I the horizontal scroll is activated. The following short screencast contains an example http://screencast.com/t/BeZbkfmc Regards, George Baltatescu Zoho Creator Developer
mail message: Your Outgoing has been blocked and you will be unable to send emails.
I can't send mail, Can you Help me, thk.
"Google's Task List" is empty in the "Apps & Add-ons" section of the Setup
Hello, I had no problem to make the link between our Google Apps domain and our Zoho CRM, all is working fine, Except for Tasks. I can't choose a task list in the setup to make te link for this last option. I attached a printscreen to illustrate the case. I tried to create another tasklist, but nothing changed. Can you help me what to fix that ? Zoho Plan : Professional Edition Active Users : 2 Paid Users : 2 Zoho Mail Add-on : 1 Zoho CRM Mobile Edition : 1 Thank you very much :)
Lost unpublished website on pro plan
does anyone know what to do about a lost website , I was working on mine adding applications from the market place, suddenly it just vanished. I tried again by signing in but this just took me back to starting a new site , I tried this just incase my site came up along side but it didn`t , so I closed this new starter one . But I still cant get back my orignal, it has taken weeks to bring together I was intending to publish after the 60day rule on my domain ends in april . Its the weekend so no support
Creating a task - dissapearing on date selection
Hi In the past few days, when creating a new task from within a Contact, the task disappears (unsaved) as soon as the date is selected This applies whether the task is created from the option at top right of screen, or via the link below the tasks for that contact If a task is created, data entered (date left the same), saved, opened again - THEN the date changed, it works fine Looking forward to great support as always Ross
Leads Response Template ${Leads.First Name} not mapping correctly
My lead autoresponders are not working correctly and using the Lead Owner's name instead of the lead's first name. Embarrassing issue.
Another minor bug? unable to update script
When saving a Deluge Script that has certain syntactical errors the system says "Updating Script...." and will sit forever in this state. The script will never be updated and no error will ever appear. The only way to resolve the issue is to refresh the screen and enter the script again. Because there is no error reporting you have to find the error on your own. Of course this is less than ideal and could make life difficult for coders new to Deluge syntax. I believe this error is fairly new and
On edit script issue
Hi there, I'm recently getting an error that has not happened before. When I edit an existing entry and try to add a new Subform row, I get something along the lines of: " Error in executing On Add Row script of XXXX. Error. Error in executing Set Variable task. Unable to update variable XXX. Error evaluating NUMERIC expression: ... " Adding new entries does not produce this error. I suspect this might have to do with a recent update since
Can't Connect to Server Error with Activesync
For the last 24 hours I have been unable to access my email from the iOS mail app on my iPhone. IMAP on my desktop and via the browser on my iPhone both work fine. In the mail app I get a "The connection to the server failed" error message. I have the account set as an exchange account using the msync server and it's been working fine until yesterday.
Classic View Problems in 4.0- Please Vote
Hello, As a Zoho Projects user for more than 2 years, a person who has provided ample feedback and often received constructive responses and a person who has driven over a hundred users to your systems, I'm writing one more time with only one week before you say you will stop 3.0 to concisely restate the case of the Classic View features. And to ask for a voting response from the readers of this group. The problem I am reporting is that the only way to interact with a task on the Classic View is
Unable to connect to Yahoo POP account
Hello, I am unable to connect to my Yahoo POP account using both pop.mail.yahoo.com and pop.mail.yahoo.it POP servers with port 995 and SSL. First I get this message: Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring. and when I change to port 110 I get this other message Problem in the connection with the mail server Can somebody help? Thanks
Not receiving incoming mail
Hi, Verified my domain with CNAME record, enabled mail hosting, mxtoolbox.com confirms MX records are set, yet I am unable to receive mail. The sender does not receive a bounced back message. How do I troubleshoot the problem? Thanks.
Minor bug? unable to change certain field types on stateless form
Creator is not allowing a certain field type change on stateless forms. When trying to change a field from a Numeric to Decimal type in a stateless form the system allows the user to select the Numeric field for changes. As in the past, the system then allows the user to open the drop-down associated with the selected field and also allows the user to choose the new field type from the drop-down list. In this case, once the Decimal field type is selected the user can navigate away from the field
Adding a "Zoho mail add-on" user appears to have reset all existing mails previously listed in CRM?
I have used the Zoho mail add-on for CRM for a long time now, and I am happy to be able to see any mail correspondence with a contact in CRM just by scrolling down to the "Emails" section. However I have recently purchased an additional license for the mail add-on because we have a new user, and after activating the new extra license all existing mail information in the CRM appears to be reset or erased or what you want to call it. It is things like this that makes a user/administrator kind of nervous..
Downgraded to Personal Free Edition?
Hi support, Why was account sigroup downgraded to the personal free plan? Thanks, John M. Whitney aka buzzap and sigroup
Zoho Not Being Updated From Paypal
I have an application in which users are registering for events (a bicycle club). Starting March 7th, we have had multiple instances of people successfully paying for their registrations in Paypal, but Zoho never seeing the completion data from Paypal. As a result, we don't have a record that the transaction is paid. It's happened in about 20% of the transactions. There's no pattern that we can see as to the type of registration, the event, or the type of Paypal payment. All transactions run
Iphone App Not Showing Accounts
We have a user that has downloaded the Iphone app and synced the database but when she logs in, it shows everyone elses accounts but hers. She uninstalled the app and reinstalled it with no luck. Any ideas on how to fix this?
search and add candidate option just vanished ?
search and add candidate option just vanished ??
ACCOUNTID cannot be retrieved from getSearchRecords
I am using the getSearchRecords method on Contacts to get contact data. If I set selectColumns to All I get all data fields including ACCOUNTID and SMOWNERID. However, if I set selectColumns to (CONTACTID,ACCOUNTID,SMOWNERID) I get neither ACCOUNTID nor SMOWNERID data fields. Is this a bug?
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