Firefox cuts docs
Dear zoho-developer, yesterday I discovered zoho the first time and it's really great! So I want to help improve it. :) Here is the bug: Firefox cuts the documents on the bottom of the right panel (I scrolled down with the page-down-button to see it better) : So I checked it out with firebug and found, that the div with id="inner_explorergrid" is too high: And when I decreased the high of it, it fits perfect: I think, you use javascript to set the size of the div and maybe, firefox needs help. ;)
Data lost with wrong email-address
Dear ZOHO Support Team, If a job-applicant enters his data on the website and apply for a job-opening with a wrong email-address, the whole data will be lost. A message appears on the website "Invalid email address specified for Email ID" but the data is lost! Solution: the record with the wrong Email Adress should be redisplayed. with this message to change the email adress. Regards Michael Walser
Importing Data and Code Execution
I know that On Load and On Change code is not executed when importing data. However I was under the impression that On Submit code would be executed. I'm not seeing this happen... Cheers, John Whitney
Unable Create POP Account
According to the Help Instructions, once the Incoming Server details & settings are entered the next step is to "Click Test Account" then proceed according to the results of verification. That's Step 12 on the pasted excerpt below. Steps1 - 11 have all been completed but ... the big problem is that nowhere is there anything to click to "Test Account";no button, no text, nothing. Steps to add Mail accounts:Incoming Server Details for Receiving Email: Login to mail.zoho.com Click Settings Browse to
How to use GApps lookup field
Hi we just bought ZOHO Creator with GApps after evaluation right now i just created a form with GApps lookup field but it does not work (the dropdown field not showed) also i try to add a Users dropdown and use script with Users:ui.add(zoho.gapps.users()); but i just got following error message Error details:Error occured while on Load script.Some preliminary set up is required for this task zoho.gapps.users. Please contact the workspace owner to do any actions on this application.
Archive folders of Zoho Mail do not appear in Thunderbird 9 (IMAP)
I use Zoho Mail via IMAP with Thunderbird 9 and sometimes via the Zoho Mail web interface. Unfortunately, the "Archive folders" of Zoho Mail web interface do not appear in Thunderbird. This means that I cannot view archived mail offline in Thunderbird. On the other hand, Thunderbird has its own folder "Archives" that appears in Zoho Mail web interface under "Folders". So, when I archive a mail using Thunderbird it will be moved there. In Thunderbird Account Settings I could not find a way to tell
Cannot upload from Google Docs
Whenever I try to upload a doc to my project from Google Docs, it gives this error: Files with size equal to zero cannot be uploaded I suspect this is because I'm not choosing a file from my computer to upload in the "Browse" field. But obviously I don't want to do that since I've successfully selected a Google Doc from our library. Am I doing something wrong?
where is our admin....it was disabled?
Somehow our admin account login was disabled? Is Zoho Recruit hooked into Zoho People? We had removed the JoinUs login from Zoho People. Help!
Inconsistent data/time format used in response xml
Can someone explain why different date/time formats are used throughout the API? We already try two (MM-dd-yyyy hh:mm and MM/dd/yyyy hh:mm) when parsing various xml responses and now I am encountering '29 May 2012 hh:mm'. Is there a way for us to control which format is returned to us? Why do the formats keep changing and not comply with the API doc, i.e. <proj_created>2009-10-20 17:08</proj_created> Working with this API is a real head ache. Please advise.
Embed View
The users guide says to: embed a view (all views other than HTML view) Select the view to be embedded and click on More Actions -> Embed in your website near the view header. When I click on More Actions, the embed option is not shown. Can you please tell me why?
change of ownership without admin right.
Hi There, I just discovered my recruiter (with only recruiter's right) can change the ownership of other's candidate without any restriction. that shouldn't happen, yea? Kindly assist ASAP. thanks!
Spreadsheet Data Incorrect
Hello, I have recently had some issues with the spreadsheets. After cutting a row, the data in all but one column was shift up in about 6 of the 70 rows. The row below the cut also was copied and pasted over the second row below the cut, deleting all of the data in that row. This is incredibly frustrating, and double my work time while trying to see what was incorrect and what was correct. Please tell me how to avoid this in the future. Also know that I have exhausted all user error possibilities.
API Method convertLead Troubles
From the API docs, it appears that the xmlData parameter is optional in the convertLead API call. Furthermore, xmlData is only documented for adding a Potential. I have confirmed that it is in fact not optional, or at least the only way I can get convertLead to work is by adding a fake potential. All I want to do is convert a lead to an account and a contact **without** a potential. How can this be done? Conflicting Documentation: 1) In this section, the highlighted items are I assume required.
Credits not working in Zoho INVOICE
Dear Support Credits are not registering in Zoho INVOICE. I apply a credit and the credit shows up as applied on the INVOICE but the balance due is unaffected. A screenshot is attached. This has never happened before and I have duplicated it on 3 different customers with credits owing. Neal Bennett
Bug: Importing an empty column in excel is not cosidered as empty
I have had great problems with this until i figured out what happened. When you import an excelsheet into the contacts module and it has a column in the sheet which does not contain data on every row it seems that during the import process Zoho CRM writes the empty cells to the mapped fields in Zoho and from then on those fields are considered not empty. For instance i import 100 contacts of which there is column called 'starting date' in the excelsheet. Some contacts have a starting date and some
Error Page
I'm getting a custom 404 "There is now web page matching this request. Please try again" when I try and add items, even when I click on the Support tab on the right of the screen.
"Unable to create folder, your folder limit may exceed"
Please let me know if there is a way to upgrade or increase the folder limit. I ned to upload a lot of folders into Zoho Docs and I think that this limit (100?) is not enough. Many thanks. Nicola Rapaccini
Reports
Made report one day, went to go acces the next day and it would not allow me access it. This is what it showed when I tried to click on it: View/Table is not present in the database 1. It is possible that you typed the address incorrectly. 2. The page you are looking for does not exist. Go Back | Provide Feedback / Error Report | Home | Forums | Contact Us CAN YOU FIX???
Zip code and google apps contacts
Hello, I have a probleme when i'm syncing my contacts in one way (zoho ->google) with google contacts. The mailing address is good, the city address is good, but the zip code don't show up in google contacts. What should i do? Regards,
500 errors on CSV import API
Hey guys, I keep trying to upload a CSV file and have checked I have all the right params but I keep getting this response: {"response"=>{"uri"=>"/api/<USERNAME>/<DATABASE>/<TABLE>", "action"=>"IMPORT", "error"=>{"code"=>7005, "message"=>"Sorry, an unexpected error occured when performing this operation. The error has been logged and will be looked into.\n\nIt would be of great help if you could provide us with additional information using the \\'\\'Feedback\\'\\' link at the top of this page."}}
Only PDT time zone in Report Date: in exported .pdf views
Hello there, I tried to set the Report Date: which is displayed in the header (on the right corner) when export views to .pdf but I coundn't have any success, allways PDT time zone is displayed. Example Report Date:Thu Oct 13 09:44:59 PDT 2011Tried to change the time zone from the personal information and from application settings but the Report Date: from exported views not changed. Is this a bug of Zoho Creator? If not, how can I change Report Date: time zone for exported .pdf views? Thank you!
Zoho Creator "ticket" creation for CRM is idiotic. Really there must be a better way
According to this page, your so called "integration" with Creator requires that a "Ticket" be recreated every 7 days. First, in general the concept of the Ticket expiry is a pain in the ass. But to force that requirement into the webhooks integration? That would mean that I'd have to manually generate a ticket and update my workflows every 7 days. For each user?!?!?!?! Oh sure, I could create an app in Creator to automate the ticket generation, but there is no way to update CRM with whatever that
Sharing , shared details, when you click the user name, the details box does not show using FF
Actually it does show but it flashes for an instant then the Browser jumps to the top of the screen NOT real useful See attached, click and see what happens maybe its me thanks
More Currency
Would you mind add Tanzania Shilling (TZS) into Currency list? Thanks
Expected revenue 0.0 after stage is set to closed won
We have multiple projects which are set as closed/won. Some of them show an expected revenue correctly. The others seem to show 0.0. If I look down at stage history, closed won shows the correct expected revenue. Why would the stage history reflect closed/won with correct expected revenue, but at the top of the opportunity, it shows 0.0?
"Manage pages" is leaving out some of my pages
Hi, Yes, I am now able to add new pages, but the Site Preferences -> Manage pages fails to list them all after a few iterations of making them. I also make sure to save each time. John
Web-to-Lead Form Mapping of Title
The code for the web-to-lead form maps the Designation field to the Title field in the Lead and not the Salutation field. How can this mapping be corrected? Or how can a value for the Salutation be set? I am generally confused as to why there is a Title field and a Salutation field - what is the difference? Salutation is a pick list and therefore contains titles (Mr,Ms etc.). Title is a text field but it is not clear what values would go in here.
Zoho docs won't update when I make changes
My pages aren't updating anymore. We update two pages on our site regularly. I go through the same steps, but the changes don't appear on our site. Has the process changed?
Google Analytics
Hello, GA seems not to be working on zoho? What is META Tag in Manage > Settings > SEO > Google Analytics & Webmaster Tools ? Is it mandatory? If not, when I put my tracker ID from GA ("UA–31913382–1") in Manage > Settings > SEO > Google Analytics & Webmaster Tools Zoho sites says "Google Analytics Tracking ID is invalid." Why? Thanks for your help and products! Damien from facilojob facilo (at) facilojob.com
Zoho CRM account cannot add user neither reset password
Hi, Am having a problem, I've created my account through google apps, tried to add a new user, but the new user was added to a new zoho account. Neither of us are receiving emails from Zoho - no they're not in spam we've checked - and we cannot change the email address on the new user to re-invite cause we can't change the password, link from zoho to reset password never arrives! We're stuck and would really like to start trialling your product! Thanks, P.
Failure of Importing Leads with Excel spreadsheet
I am trying to upload my leads from an Excel spreadsheet into the CRM. I keep getting errors that Company and Last Name are required. I even added columns for it to try and get the import to work. Please help! Thanks!
integrating zmail and winmail
Hi, all concerned: I need a *cookbook* guide on how to download email from zmail using winmail as a client, please. I am as far along as getting winmail to say it's connected using ports 465 and 995, but it won't download mail from zmail. Brgds, Dave Windisch Jacksonville FL
No inbound Zoho mail in several hours
anyone else experiencing difficulty? Email is showing up in my Google account and on GoDaddy, but not in Zoho inbox?? Thanks - Diane @DianeDarling on Twitter
NView not defined in the Workflow
I got this error message when attempting to save a section code ... NView not defined in the Workflow My code is selected_vehiculo= Veh_culos[Cliente_ID = cod_Cliente]; clear row.ECO; for each x in selected_vehiculo.ECO { row.ECO:ui.append(x.ECO); } How can i fix this problem?
ActiveSync Login Failure
I've had no problems logging into my Zoho account on my smartphone and suddenly my phone is sending a login failure notification every 10-20 seconds. I've had to put my phone on silent to stop this, risking missing calls and more importantly, not receiving emails-- which is why I have the service in the first place. I have changed nothing on my end, so I have no idea what the problem is, but I need it resolved immediately.
My show won't run......any ideas????
I've created a show and embedded the link into the Haiku LMS we utilize. I cannot get the show to run......any ideas on what I need to do to fix?
Lookup Criteria
On a form I have a lookup to another table. I want to omit records where a string field is longer than 5 characters. When I add this code to the criteria section of the lookup field Str_Field.length() > 5 I get this error Either the left or the right expression in a boolean expression in the criteria has to be a Form/Table Variable What steps do I need to omit these records? Herb Wexler
I tried exporting a template to the template library but it doesn't show, it's called projecteze
Hi, I tried exporting a template to the template library but it doesn't seem to show up when I search for it. The template is called "projecteze" without the quotes. Did I do something wrong when trying to export the template to the library?
Non ASCII attachments names are broken AGAIN
Dear Zoho Mail Team, You did break non-ascii attachments names again. They are displayed correct but when we try to download them we get broken names. The the attachment i've added to the request in Zoho Support. Could you please verify you every change before rollout? You break Russian support every time. Our users are very angry. Thank you.
Bug with second education theme.
FYI: The add page + button does not function properly when using the second "Education" Theme with the spiral in middle of page. It works properly with another theme.
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