Cannot invite users on free edition
Hi, I have signed up to trial Zoho CRM. When I create and invite a user, the email invite is not received by the user's email address entered. Has anyone else experience this issue? Thanks.
Warning for Gmail users in emails sent via Zoho Creator
If you use Creator to send email notifications having at "From:" your Gmail address, the recipients with Gmail accounts will see the following warning on the top of the received message: This happens starting with today. It is not a message such as: "Sent via zoho.com" - but the warning above, which can make the recipient suspect that the message is not a legitimate one. I suppose that it is a change in the way Gmail "reads" the information from the email headers, but I hope that there is something
Frame tageting is broken again.
Hi. Behavior that has been working for 2 years is now not working. The submit success message is breaking the frame targeting. Use Case: 1) Target a frame using the anchor link attribute TARGET. Like this: 2) Open this page and click this link: Matthew Trouts <a class="_Lnk" target="tskCal" href="http://creator.zoho.com/ensobase/david_bartels/Listings/record-edit/All_Listings/243881000033951289/&zc_SuccMsg=Finished" style="font-weight: bold;">Matthew Trouts</a>3) The proper form loads in the Frame.
BUG: Task Notes Entry
Hi Is it possible to revise the note entry screen? Very akward to use: Editing a note scrolls the page to the bottom Edit control is unusably small when entering long notes Cursor goes missing if you use arrow keys to move around the text Cursor does not re-appear until you click the mouse in the box "Arrow Up" key does not seem to be handled and does nothing thanks
ummm
Another "bug" is this: I log into www.zoho.com. It says I'm logged in, but I have NO idea where to go to get to invoices. there is nothing obvious anywhere. There is a drop menu that says I can see everything if I go to mail, but Im not using mail, VERY clumbsy. And just to make sure, do you want us to report bugs here in the forum, or is there another place?
Cannot delete record
I have 2 forms: "EP Configurations" and " EP Core and Menu Default" I added lookup filed "EP" to " EP Core and Menu Default" from "EP Configurations" - > field "ID". Later I decided to get rid of this field. (I deleted it) Now, If I added new record to EP Configuration, and then try to delete it, system hangs forever. The only way I found to delete this record, is to create "EP" lookup field again on the " EP Core and Menu Default" screen I shared the application, you can take a look "EP
Another bug with the new interface: mass update checkbox
It seems that when you use the new Zoho CRM interface and want to mass update a custom checkbox field in the Contacts module the page says 'Loading...' and stays on that forever. I've tried several times and other users in our Zoho system have the same problem. If we switch to the old interface it works fine.
Zoho Writer Equation Editor Issues
Hello, I am using Zoho Writer to create a document which is filled with many mathematical equations that I have entered by using the equation editor tool. So far my experience with it has been poor at best: My biggest (and most showstopping) issue with it has been that many of my equations will randomly disappear after the document has been saved and closed. There have been instances where all of the equations in the entire document have disappeared, leaving me with only the other text in the document.
New UI's intolerable system bugs in templates!
Dear sirs, Ignoring our feedback on the numerous design-related and usability inconveniences of the new CRM UI under the umbrella of "user's opposition to any change is automatic" is one thing. We rest our case powerlessly, but Costing us clients and having us loose quotations due to a stupid malfunction of Inventory & Email Templates as a result of the compulsory transition is another. This problem applies to the modules: Quotations Purchase Order Invoices and probably Sales Order 3 years ago, we
sending email blocked
Hi my email id is sarahcontact@zoho.com I had sent some 60 emails - then i am not able to send emails - I get error message "Sending failed; Reason:554 5.1.8 Sender Address Blocked " Kindly help me. Thanks Sarah
Subtasks
When I add subtasks to a task and then I try to move them under another task list => they disappear from the tasks view! I can still see the ticket using the URL that I found in my email notification but: 1) I can't move it under another task-list from there 2) There is no way to see them under the task view 3) There is no way to delete those tasks This is extremely disappointing!
Contacts lose Name of Account on Google re-sync (WAS: URGENT Data inconsistencies after OUTAGE)
Please see my posting below, the issue is related to the Contacts Sync feature, not the outage, but still it is a confirmed bug. --------------We are only conducting preliminary tests, but we are experiencing data inconsistencies in the VIEWS after the Firday crash. For instance, a personalized VIEW of our contacts should provide a total record count of 368, but instead it gives random counts between 90 and 99. Obviously the criteria of view has not been changed (I am the administrator, and the only
Emails not linking
I have set up all the appropriate settings to integrate email, but none of my leads show any emails. This is an essential feature, so please advise what is wrong. Thanks
An instance for .contains() fails for .getall()
Re-posting my comment from here as a bug report: https://help.zoho.com/portal/en/community/topic/more-fun-with-lists I was testing the ability to fetch a collection of records as a list using List_B = {"c", "e"}; List_C = (DATABASE[(List_A.contains(List_B .get(0)) && List_A.contains(List_B.get(1)))].ID).getall(); I made a test app for support that uses this exact same functionality: https://creator.zoho.com/niskypto/list-test-2/# Use the "Select" form to enter two elements. You will find the alerted
IMAP Problems?
Is there currently a problem with IMAP? I can access Webmail, but I have problems with IMAP today using either Outlook or Thunderbird - no configuration changes on my side.
Zoho Deluge Script documentation--many images are broken!
Hello, I first noticed this last week, and it's gotten worse. The images for many of the deluge script documentation pages are broken. Examples: https://help.creator.zoho.com/Defining-a-Function.html https://help.creator.zoho.com/Invoking-a-Function.html https://help.creator.zoho.com/Delete-Records.html Many of these images are directed to "/attach/1.0/Deluge-Reference/" I've noticed that the -working- images are in "/attach/1.1/", but trying to get broken images by that rename isn't working for
Form list is not in alphabetical order
I have so many forms that I've had to go to a naming convention, however the entries are not in alphabetic order. How do I fix this? App is CIC Reports and it has edit access
Problem with collaborative edition
Hi, I've done a pretty basic test because i was having issues with collaborative edition. It's just php communicating with zoho sheet The main problem we have is, with user A and user B both working on the same document, sometimes the communication between them is not working fine, user A quits the session but user B zoho environment still flags user A as connected, and when i connect to the document again with user A, user B sees user A connected twice! This behaviour seems to be quite random, but
Record deletion issues
Hi, Myself and about 7 others are collaborating on a Zoho Sheet file. The problem is that there seems to be frequent data loss. We suspect sync issues but can not be sure. Has anyone else run into this problem?
send resume to client
I'm evaluating Zoho Recruit. How do I send the candidate resume, without the candidate email address to a client. I've tried following the help instructions, but the info isnt being received by the dummy client I set up (me)
New User cant see fields
Added a new user but they cant see the field data unless they edit, all other users can see the field data
Over paid on a specific invoice
Hi I raised an invoice to a customer for 3 months. They said they would like to pay for it in 3 parts, so I accepted the first part Now they asked me revise the invoice and send me 3 separate invoices, one for each part. When I modified the first invoice, the amount is lower than the amount they paid. How do I fix this? Rishi
Bug: New interface import contacts 'previous' button is broken
When you import new contacts via the new interface and after you have mapped the proper fields and get in the screen where it tells you which fields and columns you didn't map and press the Previous button it shows me a white screen and i have to do the import process all over again. This doesn't happen with the old interface. PS: I think the new interface sucks. I also reported this when i was asked to give feedback on it but never got a response. Visually it has too much white and fields can't
Adding a potential, cant update fields
When adding a potential (not converting form Leads) i cant add anything in the contact name, and we cant update the expected revenue field at all?
How to subtract 2 numbers
There seems to be no help functionality in Zoho sheets so I have to go onto the forums for such a basic problem, please help, thanks
ERROR traduccion Spanish
HI... error in calendar ZMAIL, day weeks in ZMAIL dom,lun,mar,mie,mar,vie,dom ok is lunes,martes,miercoles,jueves,viernes,sabado,domingo (dom,lun,mar,mie,jue,vie,sab)
Zoho Mobile Mail Loads very slowly and/or doesn't load
I've bookmarked https://m.zoho.com and use it regularly on my HTC Sensation. In general, I like the mobile site. That being said, I find the initial "dashboard" loads almost immediately (which I love), but drilling down into my unread emails tends to either be very, very slow or it just never loads at all. The symptoms of it not loading are that the page itself will appear to have loaded, per the url status bar, but the actual "page" will be blank white, possibly with a spinning symbol in the middle
Snail Mail Error
I've tried to invoice my customers with snail mail invoices. Some of them have been sent, but the majority of them have failed with an error. I tried to resend a few of them and get the same error. I called you guys back when the error happened and also sent a few emails. I have been told that it would be looked at and fixed. Well it hasn't been fixed and no one has contacted me about the issue since then. The invoices are due soon, and no one knows about them cause they never been mailed by you.
AGAIN problems with attachments and russian characters
Dear Zoho Mail Team, We are AGAIN facing strange problems with attachment that contain russian characters. Now Zoho Mail complains about some names "Attachment name cannot contain special character." And i can't figure out what are they. See the attached screenshot, first and second names are mostly identical exept the latest character. Zoho doesn't like the second name. And tried to create a file with that character and it was attached successfully. So i can't understand what's the problem. Please,
Web to lead form not capturing data
We have a web-to-lead form that is not capturing data in the CRM. We have verified that the "manual approval" box is unchecked. We have created a test html page with absolutely nothing on the page except for the web-to-lead form. We can fill out the form, submit it, and get redirected back to the right page, but the new data does not make it into our CRM. Please help.
Can't add a new forwarding Address!
I currently have one forwarding address to a gmail account, and I'm trying to add a second forwarding address to another gmail account. The first has worked for quite some time, but when I try to, "add an email address", a message pops up on the bottom right of the screen: "Error While Processing" I've enabled all settings on the gmail side, and I can even send messages from my new gmail account from my Zoho name, but it won't let me forward messages! Whats the problem?? -David
EMERGENCY BUG: Zoho just completely broke the API integration (again)
We have a couple of independent CRM accounts, and the API integration is completely broken as of around 12:00 GMT. Note that one of these integrations has worked fine for over two years (except for other occasions where Zoho pushed code to production without warning that suddenly broke something). This time, when attempting to generate a ticket, I get this error: # #Thu May 19 08:13:08 PDT 2011 CAUSE=Maximum Concurrent User Tickets Limit Exceeded RESULT=FALSE There is no mention of this error anywhere
Variable not passed to subform record after the 6th record is added.
I have a subform that receives a value "Country" from a selection in the Parent form, when a record is added to the subform. The following script works up to the 6th record then fails every time on the 7th and stops the form from being submitted with an error. The attached screen shots are from the same page but it was too long so I had to capture into several consecutive images. There was a 4th image but just found that 3 attachments are max. ************* Code to pass Country to Subform record:
Picklist behavior is strange and not working.
I pass a value of a Deal to a form to be looked up and then populate the lookup using the following code. if (input.cmd != "") { //input.cmd is the deal ID passed. theDeal = Deals [ID == input.cmd.toLong()]; input.Deal = theDeal.Deal_Name; }This is not working anymore. (I haven't touched this code in a year!) Also, why do these two drop down look different?
iCAL subscription and embed event errors on certain calendar choices
I have a strange issue. Recently, I created a calendar that I wanted to subscribe to on my MacBook Pro and iPhone 4S but also wanted to embed in the page of a blog I write. In Zoho Calendar, I created the new calendar and set the timezone to GMT-6 (Americas/Chicago). In Zoho Calendar, and the Mail dashboard, everything is correct and the events setup just fine with days and dates and times being accurate. However, in the embed in my blog and in the subscribed calendar in iCal on my MBP and iPhone,
Deletion of Fields
Hi, seems that the deletion of singel records does not work for me as well, as for some other users before me. I check the records, click delete and the loading logo spins forever. any hint? thanks, stefan
Forum post via email doesn't always work
Sometimes when I click reply, I only see the team members' emails in the To field, not the zoho email that's associated with the forum, so my reply will be sent to the members directly as email but doesn't get tracked in the forum. I'm using Gmail, but guess that doesn't matter.
Importing dates in forms
Hi, I am having some trouble importing date fields in Zoho forms. I set the application preference to MM/dd/yyyy. I have come to realized that Zoho cannot handle a date like 12/2/2011 or 1/31/2012, since it want exactly two digits for the month and date fields, such as 12/02/2011 or 01/31/2012. Unfortunately the application generating my source CSV data does not add zeros in front of single-digit months or date fields. Is there a workaround? Thanks
Code that once worked now does not
I have 3 nearly identical forms that contain look-up fields and sub forms. All were functioning properly and in use. and have stopped working as of today 2/2/2012. The forms contain a report type look-up field and a country look-up field which has On Update code to limit picklist values for Region, City etc. Both fields report type and Country pass their values to 3 subforms. As an example one of the sub forms is "Training Subjects" that were taught at the event. Upon adding a new record in the subform,
Arranging interview email with an attachment not working
For "Email to interviewer on scheduling interview" I have created a template that says: In preparation for your interview with ${Candidate first name} ${Candidate last name} on ${Interview Date} ${Interview Time} I attach an up to date copy of their CV. Full details of the interview to be conducted by you as below: Now there is a tick box at the bottom of the template that lets you automatically attach a copy of the candidates formatted CV to the email. The issue here is that the CV is never attached
Next Page