Zoho Calendar subscribe to CRM
Hi, When I click Subscribe to: Zoho CRM calendar in the setting at https://calendar.zoho.com/mycalendar error says "You do not have account in Zoho CRM" I do though, under the same email address. Thks, David
Importing Postal Codes beginning with cero (0), eats the cero
In Spanish languaje version, Importing Postal Codes beginning with cero (0), eats the cero. Example, importing "08050" brings "8050". Is this a bug? Is there any solution for it?. Thanks.
Unable to delete an application
I have a hold application that I can't delete from the Home page. The application is coming from the MarketPlace and I can't access to the source code. I receive the error message below. Please, can you delete and erase all data about that application. https://creator.zoho.com/slack/help-desk/ thanks This application components is used in the following places,Please remove this and try deleting the application. The function 'thisapp.helpdesk.getTechnicianPageUrl' is referred in following place
Can't download or delete a backup
Hello, I'm currently trying to delete the oldest backup version for one of my apps in order to create a new backup but when I click to delete it nothing happens. Also for the same backup version when I click download I get an error page: "An error has occured. It has been reported to Zoho Creator support. We will look into this issue . Sorry for the inconvenience caused." I can download all other backups and I would assume I can delete the others although I do not wish to delete them yet. Thanks
Error in views editing
If I have a view with a lot of fields in a view, and I enter in the view definition where I delete most of them in order to have just a few displayed on the view (and there is no syntax problem), the following error message is displayed: Error modifying the page Exception occured while publishing message to the topic :: [DataModelTopic] I don't know if this is something specific to the application I work on it or there is a limitation in views editing. Regards, George
Problems with incoming mail - Zoho business mail
Hi, using Zoho business on with info@muvipromo.it (domain verified), I can only send but not receive emails. On the settings panel, both incoming and outgoing emails seem to be active. I have changed the MX settings with my current provider, setting the IP to 72.5.230.114 (as found this thread: https://help.zoho.com/portal/en/community/topic/problems-with-zoho-mail-6-12-2009). My provider only allows numerical IP addresses in the MX register settings. The MX redirect was confirmed as active by my
Potential bug: migration tool loads all files in folder
Hi, Earlier this week, I reported an issue with the migration tool not loading my file. What was happening was that the when I selected a file, it the tool would hang and not do anything. I thought that the tool was not working so I re-downloaded it but had no luck. Today, I was clearing up my computer and cleaned out my downloads folder. Since I had reported the issue to support, I thought I would try and download the tool again and try one last time. This time it worked but instead of loading
'Back to Form' missing
When editing a form script there used to be a button in the upper right to go back to the Form design. It no longer shows. I use two different computers (XP & Vista) and Chrome 10 and FF 3.6. Does it still show for other developers? Herb Wexler
File a bug via email - HTML tags are stripped
We are using the feature to file bugs via email, and the bug descriptions appear with no line breaks or any other formatting. I don't see a way to fix this as a portal Admin. Is this a bug, or is there a way for me to fix it?
Country Name Mispelled
Hello, I am using the system to post jobs in Puerto Rico, but I noticed that the country name is not written correctly. It says Puerto rico (without capital R). Both Puerto and Rico should be written in capital letters. Is it possible to correct this? It does not look professional to our job seekers. Thanks!
Red Alert : Grouping Suddenly Not Working
As per title. All grouping in form view suddenly not working. I am using it this morning and everything seems alright. And now in the afternoon all grouping gone......HELP!!!!! Regards Andrew
Set criteria by "added time" field not working as it should
Have an application set on EEST. Added a new event and created a view and set criteria for added time field on this week but the event can't be viewed. I think the problem is that the comparing time is PDT, not EEST so the event can't be viewed as expected. Same problem with all set criteria fields (Last 7 days, Last week, etc.) Can you Zoho team fix this problem please?
Dropdown Field Not Working in IE7 in embedded forms
As of yesterday (Oct. 17, 2011), the drop down fields are not functional when using an embedded form using IE7.
VERY URGENT ISSUE
The record quota limit on my Zoho creator account has just been reduced to 50,000 records with now warning making my application unusable as I already have over 140,000 records. I requested an increase in my record quota, not a decrease. Please re-instate my pervious quota immediately and contact me ( I have emailed my contact details to you ) to discuss why this has hapenned. My username is paulansell1965
How do I stop the annoying "no friends online" and Zoho Chat popups?
I just started getting an annoying pop-up at the bottom left of the Zoho Writer page saying "no friends online" "no notifications" and "no live chat." I don't do any of this stuff. It goes away if I click on it, but it just started and never saw this before.If I maximize the chat bar, I get a pop up saying Unable to connect with Zoho Chat.Reconnect now. Another annoying popup that will not go away. How do I get rid of these?
Notes not in chronological order
In opportunities, notes are not in chronological order. I reviewed this post: https://help.zoho.com/portal/en/community/topic/question-about-chronological-order-of-notes Which states it should be. Am I missing a setting somewhere to turn this order on?
No candidate listing on opening candidate section
Normaly when i open ZOHO Recruit and move from the dashboard to candidates there is a listing of the 25 latest candidate additions and then I can work with those. From time to time I click on the candidate screen and it comes up blank as in the attached screenshot (ZOHO recruit 1) and to get candidates to list I have to searech for a candidate or view candidates by selecting a candidate by tag or by job opening screenshot why does this happen is it a browser setting or a problem with the settings
Google Apps - Support rep added not able to login
I have added the Zoho Support app in my google apps and when a google user tried to access Zoho from the google menu, he only got options to sign it... One more thing: is it really necessary for a google apps user to have a Zoho account to use Zoho Support?
Version Number NOT incrementing when taking Backups ... again !!!
Over here https://help.zoho.com/portal/en/community/topic/version-number-not-incrementing-when-taking-backups I reported a problem when requesting backups ... i.e. the version number was NOT being incremented. At the time, Balasankar reported that this problem was fixed ... and I was able to verify it. But now, the problem has returned ... see screenshot image below ... Note that this is the 5th problem I have encountered with the platform in less than two weeks ... and how do problems supoosedly
Accented characters showing as a �
Is anyone else having problems with this issue. It originates when we import excel leads into ZOHO with addresses and/or names with any accented character. They just show up as "�" in ZOHO. Our language is set to "English" United States and our country locale is set to "Canada English". Any ideas would be helpful. Thanks.
HELP PLEASE - 'Error Occurred. Problem while Opening the Document.'
Please help. I have been trying to get in touch with someone in support or sales for the last week and no one has gotten back to me. We are considering using Zoho for all of our business applications, but if we can't get past basic problems, I am concerned we won't be able to integrate Zoho into our system. The problem: I have several sheets shared with around 5-10 team members. Often, they report a problem when opening the shared sheet with them. A small rectangle box appears on screen that says
Missing Emails???
I am really confused. I have set up my Zoho mail to pull messages direct from my email server and all seemed to be working well. Then I looked into my gmail account which I have also synced to my email mail server and there were three or four emails that had not come through gmail but not on the Zoho mail???? I am confused as to why this would happen. Please advise how I correct this and how I config both to work together. These messages where days older and I only go into my gmail account to check
Cannot add payments
Hello Support I am trying to add payments to some open invoices but I cannot edit the payment amount, cannot change the date, the calendar does not open and the list of how it was paid is empty as well. Looks like a scripting error. I tried Chrome and Fir efox so far, same behaviour on both. Any ideas ? Thanks Hanns
This script keeps throwing an error...
I am trying to display records in a HTML View with certain fields in a random order, but it keeps generating an error: Error details: Error occured while executing the script. sublist operation failed as the 'end' index(5) is greater than the list size(1) This is my code: htmlpage Test(recID) <%{%> <%ran = zoho.currenttime.toLong();%> <%record = Make_Test [ID = input.recID.toLong()]; qlist = record.idlist;%> <%for each q in Question [ID in qlist] sort by Added_Time ,Added_User_IP_Address ,Enter_Correct_Answer
Another severe error when scripts are Saved !!!!
Just as I was developing a workaround the ZOHO defect previously posted here https://help.zoho.com/portal/en/community/topic/choices-in-checkbox-field-get-truncate-in-deluge-script ... I found another error with the way ZOHO Creator's Save Script ... if I have a script of the kind ... abc = "qwerty "; if (abc == "qwerty ") { abc = "asdf123"; }... then Save it, navigate away from it and return to it ... the script is changed to ... abc = "qwerty "; if (abc == "qwerty") { abc = "asdf123";
Double registration
Hi I seem to have a problem with Zoho ... all new entries are entered twice when I save them ... this goes for both accounts, contacts and activities I am currently on a free account but it leaves me wondering of hacks or flaws in processes Best regards and thanks in advance for any help Ole Langer
Having trouble syncing Zoho CRM with Google Contacts
My company has 3 users on Zoho and none of us can get Zoho to sync correctly. I'm using 2-way sync, and started with few Google Contacts of my own. My CEO is using 1-way sync from Google Contacts to Zoho CRM. He had hundreds of Google Contact entries and these contacts are not syncing properly into Zoho. Some Google Contacts have been added as Contacts in Zoho but the data (phone, email, company, title) is not syncing completely. Other Google Contacts are not being added to Zoho at all. Can anyone
Delete my account but email problem
I am in a bad position, I want to delete my crm account because the associated email is not working anymore, but I don't remember my password!!!! I cannot reset the password because it will be sent via email....but the email is not working anymore! How can I do???? Thanks Silvia
Server Outage?
Since late hours of yesterday till now none of the sheets are opening up and new sheets could be created. It just throws an error 'Server encountered error' and asking to open the sheet again. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
New Version Bug: Contact notes do not show up in related lists under accounts
In the old UI in Zoho when I'm looking at an account record, the notes for all of the contacts associated with that account are also displayed. When I switch to the new version these notes are no longer displayed. This is a very important feature for me, and I hope it can be fixed before the new version becomes the default. In the meantime I will have to switch back to the old version.
Creator's MySQL back-end Error
Error modifying the page Syntax error or access violation, message from server: "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'READ' at line 1" app: buzzable form: Instant_Newsletter Occurred attempting to remove CAL lookup John M. Whitney
Refresh on email tab within CRM
I am still awaiting a reply on an outstanding issue where some users do not receive emails with CRM unless they log out and back in. Please can someone look at this as it is now urgent. Richard Forshaw +442033013312
ndividual personal zoho email id not getting started
To, Customer Care, Individual personal zoho email id not getting started ( account is disabled) Sunita.. Elleys'Industries (I ) Pvt.ltd. Mumbai
Unable to send message Reason 554 mail server permanently rejected message (#5.3.0)
I am trying to send similar emails to 20 of my clients but after 4 I receive this error. This is very inconvenient. Could you please inform me of the basis of the error and proposed rectification. Regards
Web to lead form query
Hi I made certain modifications in my web to lead form just to change the look of the form and did no changes in functionalitites. The email autoresponder is not working and I am not able to make out why. I am copy pasting the html of the form below. Plz look into the matter and respond. <HTML> <HEAD> <TITLE></TITLE> <META content="text/html; charset=utf-8" http-equiv=Content-Type> <STYLE type=text/css></STYLE> <META name=description content="Created with Trellian WebPage"> <META name=GENERATOR content="MSHTML
Zoho Creator says, "You are not allowed to view/edit script"
I am the admin on my account. When I try to view/edit script I am unable.
Missing calendar
One of my calendars doesn’t show any event at all. Everything has disappeared. This is a very big problem for me. If i can’t rely on Zoho it is useless. How will I get my information back?
Submission failed
Dear Zoho Team, sometimes when people try to submit a filled application form the submission failes and the message "null" apears in the iframe. I guess its because of a slow internet connection on their side. However, would it be possible to have a specific message apear in these cases instead of "null"? Perhaps something like "Unfortunately we didnt receive your application, please try again later". Even better would be if applicants who encounter the issue could be redirected to a specific small
Mail policy: greylisting, retry timeout, retry attempts and so on
Dear Zoho Mail Team, Our users claim about undelivered in time mail time to time. AS i have already asked you, the problem is usually in greylisting. You answered: "When a mail is temporarily rejected by recipient server, it will be kept in retry queue. The mails in retry queue will be retried every 4 hours for 4 days and only if the recipient server accepts the message, it will be delivered. Otherwise a bounce message will be returned to the sender." When i go to the Troubleshoot page, i usually
Adding user problem
Hello, When I try to add user(Setup -> Admin settings -> Users -> Add users -> I fill out the form and the app sends the e-mail) the e-mail lack formatting and is shown as a plain text – that means there are no links to click to activate – that wouldn’t be a problem in case the URL in e-mail would work, but everytime I try(and I tried many times) it just say “Sorry ! UnAuthorized Access to Zoho CRM”. I am using Firefox 3.6.23 but I tryed explorer and Chrome without a success I am currently on profesional
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