Remote Assistance Issue
Hello Sundar, What happened to you guys? No replies anymore to issue reports? Please find a copy of my emails I sent since last Friday to your email address and the support email address. Friday, March 12th: I had a Remote Assistance session appointment tonight, when I discovered an issue. The Canonical (Linux/Ubuntu) edition of Firefox 3.6 (Namoroka 3.6.2pre) accepts to start your flash viewer only anymore when I initiate a remote session. On customer's side your usual java viewer was started, and
Edit/delete/add in the form is disabled.
I could not edit/delete/add/remove field to the form: Work Accomplishment. Kindly address asap. Thanks, Edith
Uninstaller prompt has double question
The uninstaller prompt for Zoho Meeting has an unusual double question? Can we suitably rephrase the sentence to a more simpler "Are you sure to uninstall Zoho Meeting?" ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Submit the form by pressing Enter
Hi,Previously I could submit the form by pressing the Enter button when I was in a text field. Now the only way to submit the form is to scroll all the way to the bottom and press the button - it was faster when I could press Enter. I don't know why that doesn't submit it anymore. Any suggestions? Thanks, Wisnu http://www.zohology.com/
Some views won't take grid + then grid gets disabled
Hi -- On several views, if I select "Grid" in Display properties, not only does it revert back to List, but "Grid" disappears altogether from the "View as" submenu in "More actions"... I just tried to create a new view, based on a test form, and that's what it did. Any idea? TIA.
Custom Fields
It said I could make 130 custom fields so I planned for that and then it turned out I could only make 60 custom fields. I discovered this chart https://zohocrm.wiki.zoho.com/Zoho-CRM-Custom-Fields.html too late. 60 string type fields isn't enough!! I need more. What am I supposed to do!? It gives me this prompt You cannot create this field. You can create only a maximum of 60 String fields/module (which includes Text, Pick List, Multiselect Pick List, Email, Phone, Text Area, URL, and Auto Number
Formula Error working with Text Fields
The following formula checks out syntax wise but generates an incorrect result. Concat(${Contacts.Mail Intro},' ',${Contacts.Last Name}) Example: Mail Intro = Todd & Toni Last Name = Young I should get Todd & Toni Young. Formula above evaluates to Todd Toni' Young (note the missing & and got an unwanted ' ) This was tested on these two fields and then I changed the contents of both fields, and tried replacing the last name field with a different custom text field. All gave similiar results
Report: Export as PDF
Hello, I created filters in the report builder. It works with the report view but not working when I export it as pdf. I was expecting WYSIWYG (What you see is what you get) in the exported pdf. Please advise if I did something wrong. Thanks, Edith
Error while Processing when creating a Mail Alais
I'm a new user, and was wanting a second email for myself. But when trying to create a mail alias, I keep getting the "Error While Processing" message. Some background: I initially though I needed a second account for a separate email, and created on with the email I intended to use. When I realized what I really needed was just an alias, I deleted that second user. Now, when I try to add the same address as an alias, I first get a message saying Permanent & Irrevocable data loss ahead. Since
Zoho Meeting form shows a button with no caption
Zoho Meeting form shows a button with no caption. Please see attachment. When you very closely watch it (straining my already strained eyes, it shows 'Start' as if it is a Watermark text) ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Application Crash Zoho Meeting
Zoho Application crashed when I used the toolbar. Pertinent Crash Dump has been attached alongwith this note. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Problem with Date/Time in saving meeting in Outlook
Support, when i save a meeting to outlook the invitation time is, it appears, the server time NOT "my settings" time zone. This is causing confusion with prospects schedules. Please let me know how to resolve this issue. thanks Bryan Poteet CEO Continuity Health Solutins
Maximum Depth Reached
I am trying to add new folders to my Zoho account and I keep on getting a maximum depth reached alert. There is no explanation as to what this is and I have no idea if this means that I'm close to or at my data limit. Help!
Problem
Unable to rename or delete files in Zoho Docs.
VERY URGENT!! More images disappearing from HTML Views --- company Home Page is disasterous!
THIS IS EXTREMELY URGENT. More and more images are disappearing from HTML Views... now it's critical imagery on our company's Home Page. (www.warehouse21.org) There is definitely something seriously wrong on Zoho's side.... PLEASE ADVISE AND FIX IMMEDIATELY!!!! Datazen1 datazen1@gmail.com Santa Fe, New Mexico US
Company logo disappeared-- broken link to image -- in ZC headers
Suddenly this morning our company logo has vanished from our Zoho Creator application, replaced by one of those 'missing image' icons. I re-uploaded the logo and it is back. But the real issue is WHY? And, not just "why did the logo disappear", but why are there always little and big things like this happening that keep us afraid of what Zoho Creator will break next? I just don't understand why ZC is so fragile and an endless stream of things getting broken and corrupted. There simply must
Addition of Google Custom Search Widget Won't Save
Hello, We are trying to use the Google Custom Search Widget. We bring up the Google Search widget, and then insert the following code, which we got from the Google Custom Search Web Element page: <!-- Google Custom Search Element --> <div id="cse" style="width:100%;">Loading</div><script src="http://www.google.com/jsapi" type="text/javascript"></script><script type="text/javascript">google.load('search', '1');google.setOnLoadCallback(function(){var cse = new google.search.CustomSearchControl();cse.draw('cse');},
Unable to see contacts that doesn´t have an email
I have a lot of contacts that doesn´t have email, only their phone numbers. Every time I try to open one of them an error message rises... What to do?
Picklist dropdown returns unwanted data from another field
Hello, I am having a problem with my picklist dropdown. It is returning the data from the correct field, but also it is giving me data from another field that I am not asking it to. I have two forms, one for Groups and another for Intergroups. Each Group is a member of a larger Intergroup. When someone fills out the Group_Registration form, I want them to be able to simply indicate on a dropdown who their Intergroup is by a reference to the IntergroupName field on the Intergroup_Registration form.
Workflow Changes
I've reported this to support, but wanted to get feedback from the user community. The recent workflow modifictions are a real improvement I think as it's easier to create workflows. Has anyone run into the new restrictions on number of rules/module or number of tasks per rule? Perhaps workflow isn't being used that much, but a 5 task business process is all that can be built now with the engine. (your restricted on alerts as well, but we use mostly tasks) I don't know many business processes
Firefox 4.1
After the latest Firefox update (4.1) to pop-up boxes/calenders in Zoho CRM no longer work. Still works OK with Chrome but I prefer Firefox
ERROR: Did the API keys change all of a sudden? (Specified apikey ... is not valid.)
Last night, some time after 11PM CST, we started getting error code 4890, "Specified apikey [...] is not valid. Provide a correct one." In other words, our integration became completely broken all of a sudden. This morning, I logged into the CRM, went into the Settings, and looked at the API key listed there. It was completely different from the one we've been using for over a year. The new one is longer in length and contains more types of characters (the old one only had hex digits). I put the
File Transfer in Assist
Doesn't work. Always is stating fail.
problem when creating message using API
I'm trying to create message using such post: http://projects.zoho.com/portal/yoxel/api/private/xml/message/add?apikey=[apikey]&ticket=[ticketid]&enctype=multipart/form-data&projId=15301e67103a3795d91db262dbc69d00b3711e3d6848763c&mesgtitle=new+subject&mesgbody=test+message+import&mesgcat=Yoxel-Zoho+Integration&uploadfile=&toaddr= <error><code>6832</code><message>Input Parameters are Incorrect</message></error> what am I doing wrong? I'm sure that projectId, ticket, apikey are correct, because they
Message Error at Chrome Browser when try sing in at Zoho Recruit
Dear Support, It was showed a message below when I try sing in at Zoho Recruit. Erro 205 (net::ERR_CERT_UNABLE_TO_CHECK_REVOCATION): Erro desconhecido. Could you fix asap please? Thanks. Paulo Miguel.
Column widths suddenly way too wide
Suddenly most of my views are super wide as the columns to not display correctly. One view now streches over 3 screens on my notebook. I've checked Firefox and Chrome... same problem. Zoho has edit access to my app (bmpm). Please advise. Regards, Filip
Print & PDF of ZC Views do not wrap text in fields
While preparing for a meeting and needing to print out a ZC view, I discovered that both the Print and PDF functions do not wrap text in the fields, resulting in extremely wide documents -- i.e. the field stretches to fit one line of all the text put into the field. See below. I should note that the offending field is a "rich text" field, and that the text in it has no line breaks. Still, it should wrap. Could this oversight be corrected, please. Printouts and PDFs are essential when sharing
Grand total still being doubled when 2 products are used
In the Reports & Dashboards the Grand total is still being doubled when 2 products are used. Making them absolutely useless for statistics. For example. If someone sells a 'Half Page' for £3000 'Web Package" for £1000 Grand Total : 4000 It'll display like this in the Dashboard report Half Page / Web Package (2) :£8000
Cannot convert leads now
I have been able to convert leads until today. Now the date does not pop up. I cannot pick a user. I cannot save the conversion for it to happen. It worked yesterday...not today.
Complete frustration with Zoho Creator
I posted here last week and suddenly started getting Zoho Creator support. That lasted a few days. Unfortunately, each time I talk to someone new and they all have different ideas. Sometimes it works, sometimes it doesn't. I find it odd that since I have been working with them to TRY to resolve the same issue over and over again they somehow manage to call everyday to ask if we are ready to upgrade to $175/month but they don't call back for days on end to resolve my issues. AGAIN I am having
problem adding records to 2 related forms via 1 stateless form
I submitted this to support yesterday but have not heard back yet so thought I would give it a try here. I have a "Contacts" form and a "Clients" form. The Clients form has a "Billing Contact" lookup field which references the "ID" field of the Contacts form. I am trying to use the OnClick event of a single stateless form to firstly add a Contact record and then add a related Client record using the ID returned by the first insert statement, but I am getting an error. When I click on the "View Error
Unknown table or alias 't_612827000000016301' used in select query.
I have been alerted when accessing report page: Unknown table or alias 't_612827000000016301' used in select query. What's that meant?
zMail Belly Dance on Monday Morning
Zoho Mail is unreliable on Monday Morning throwing weird connection resets as illustrated in the attachment. Can some one look into the issue and fix it please? ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Centimeters as unit of measurement
In the account settings under preferences it is possible to switch calender format but not unit of measurement. It is awkward for Europeans to be forced to use inches instead of centimeters in apps such as Zoho Writer for page margins, etc. Could Zoho please add a function in the account settings to choose between inches and centimeters. Thanks in advance.
Please Help! Zoho Docs Won't Allow Document Uploads. The Error Message "Special Characters" Pops Ups
I've attempted to upload and drag/drop Word documents - .doc and .docx - as well as .txt; none will progress. My guess is the special characters referred to are tables, lines, special fonts, etc. The documents are résumés; therefore, I need those items to stay. Is there anyway to get around this or can I simply not upload these documents? Thanks in advance.
Schedule Daily Fetch data from Zoho CRM is running more than once at same day
Dear Support, Could you fix the schedulling daily fetch data from Zoho CRM. It's running more than once at same day. Thanks. Paulo Miguel.
Speed of update record?
I have a system that generates work order numbers. There is a form with a single record that contains the next work order number. When a new work order form is opened the following code is in the on load section. //Get the work order number record Next_WO_Num_Record = Next_WO_Number[Record_Name == "ABC"]; WO_Number=Next_WO_Num_Record.Next_WO_Number.toString(); //Update the work order number record Next_WO_Num_Record.Next_WO_Number=(Next_WO_Num_Record.Next_WO_Number + 1); If two people open a work
Zoho mail does not receive emails sent to domain account?
Hi, I set up a new zoho account; with the plan to first test a=it and upgrade to a business account for me + one other person. Thing is, it is already going wrong at set up: account( sofie.pelsmakers@architectureforchange.com) works seemingly fine. Messages SENT from it, arrive speedily; but message sent to the account, never arrive!!! Why is this? Sofie
User message on the Writer doesnt go away
I am developing a prototype for incorporating zoho writer into my application and I have the below issue. When I open the document in collaborative mode, the document is loaded and the message says Document ready for collaborative use. But for few users I see the message "Connecting to the server. Please wait..." and it just stays there. Even though the document is loaded fully and the newly typed text is shared with other users, the message doesnt go away. Please respond me if this is an issue with
Related fields into a URL view
Hello, I need help urgently, Related fields in my URL Views have been working for a long time. Today stopped, without any logic reason. The edit support is enable. Look to this URL to understand my problem please: http://creator.zoho.com/sergio.galiano/erp/view-perma/Dedicacciones1/criteria/Contacto.Entidad=BARBERAN Note that the criteria: Contacto.Entidad doesn't work. I have also 3 or 4 more URL that doesn't work with the same problem. Please anyone can help me? It's very important for us.
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