NOT RECEIVING EMAILS OR FEEDNACK FROM CUSTOMER SUPPORT EMAIL
I have set up a new business email sarah@octagonestates.com and have sent over a 100 emails to potential clients but I am not receiving any emails back I have sent from my personal email and this is just returned, I have emailed the support email several
postURL - Error due to - 'Internal Exception'
Good day, I created a function that makes a simple postURL call to our API without authentication. It works using Postman but I get Error due to - 'Internal Exception' in Zoho Here's my code : HeaderMap = Map(); HeaderMap.put("content-type","application/x-www-form-urlencoded"); param = Map(); param.put("param","test"); url = "https://zoho-teleopti.tpcc-trim.com/api/Zoho/post"; result = postUrl(url,param,HeaderMap,false); info result;
Notebook add-on won't load
I added the Zoho Notebook add-on to my Google Calendar for my Workspace account. I click on the icon to open and nothing. Not even an indication it's attempted to open. Only blankness of white.
Arguments passed to Zoho CRM functions
Hello! I have a question about CRM functions. Is there a limit to the number of characters that can be passed as an argument? There are certain cases where a function will not execute in certain cases with a large number of characters. It does not show
Marketing Automation – UX Design issues
Hi team, Great to see the upgrade for Marketing Automation 2.0, however the UX design still has some glitches. Can you please address the following: The message gets clipped. The email keeps getting cut-off at the bottom, regardless of the length (screenshot
Custom Function which Changes the Invoice Status to be paid.
Hi Zoho Community, I have created an automation for zoho inventory in which i change a custom field of invoice to paid through zapier so it should triggers the custom function to change the status of the payment to paid. I have created a custom function
Signing in
I have been trying to sign into the app so many times on 3 different devices but for some reason I get an error page and 'contact support' message. I'm worried I'll lose my files so I haven't transferred all of them, just 4/5 that I use often. Anyone
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Can't send any email and i don't get why even after i read policy. Even i tried to send email to support@zoho.com but still not working and can't get any help. How can i fix
This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details when i try to add the domain msaeed.tech
Error facing while adding Commerce to Zoho One
Hi I'm in Zoho One free trial and I am trying to add Commerce to my Zoho One account and while adding it I am getting pop-up on my screen with a message of Error Occured! Can somebody help me solve this issue with immediate effect as I am supposed to
Not split my 50 50 URL's exactly
I am preforming split URL testing on my website but over the months not getting exact data. please suggest how we can trust 50 50% Split URL Testing.
Early Payment Discount Custom Field Calculations (Invoice Date + 7 Days & Calculate 2%*-1 of Invoice Total) and then Feed Through to Adjustments
Hi, I am wanting to incorporate some calculations for an Early Payment Discount on the invoice. I am trying to add 2 x Custom Fields which both do calculations on the invoice and then update the adjustments field at the bottom of invoice I need to calculate
Trying to add mailing list signup for to Facebook
Is there any way to reset the reset the Facebook Campaign integration so I can start over? I was able to get my Zoho account associated with my Facebook page, but I think I needed to give access to all the permissions, because I left one deselected (off)
PLAN
Hi when i opened zoho, i saw that 1 email user is only $1.25, im trying to add a user but now is costs $12?. can anyone assist me onthis?
Mutiple Suppliers for a single item.
My question is fairly simple. What is the best way possible to have a single product listing powered by multiple suppliers? For example, we get potatoes from several farms, but the customer does not need to know this information to make a purchase and
Insufficient Privelege to Access
Hi We are trying to bulk import contacts in Zoho Marketing Automation through our organization Anvil Tax Inc. however we are having problem bulk sending it. Please assist and see attached for reference.
Problem With Journeys and Lead Page
Hi, I contacted support at zohomarketingautomation.com about an issue last week, but have yet to have a response. I have built a critical journey for our customers, but they are skipping the email, at least that's what ti looks like (there's no explanation).
TEAMS
Desconfiguración de la aplicación Teams. No me permite acceder a la aplicación desde mi dispositivo móvil ni desde mi ordenador. Normalmente accedo desde el Outlook. No me aparece el emoticono "nube", desde donde solía acceder.
Cannot add variants for an existing product through import?
Argh!! Seriously? (As Bryan is pulling his hair out.) As anyone might guess after reading other forum posts of mine, I'm usually very pro-Zoho, I'm a huge fan of Zoho, I think it's a good company with good people and have a good product. But I really
No approvers found / changing dates
All of the sudden, our Zoho account is giving us the error message that there are "no approvers found," even though we are logged in as the main contact which is also the approver. It's also randomly changing dates of posts when we go in to approve and
Image size issues in Zoho creator, can we compress and resize somehow before upload or even after upload
Is there anyway we can resize the images being stored in Zoho creator.? We have a number of reports that utilise the photos and images we store and that report produces PDF reports. These pdf reports are getting to larger with the huge images being stored
Instagram Reel resolution issue
On June 6, 2024, we scheduled a reel via Zoho Social for all our social media platforms. The reel was uploaded with the correct resolution on all platforms except Instagram, where the resolution appeared to be reduced. Can you please help us understand
Auto Sync or Mandate Sync in Zoho CRM Mobile app
Hi Team, This is a critical requirement for a client who has more than 180 users. Most of them are using Zoho CRM Mobile app. The issue is as follows : 1) Changes made in the CRM Web version is not reflecting in Zoho CRM Mobile app. How we can restrict
Signature issues, locked and cannot delete
We have encountred an issue where the signauture is locked from being changed at the user level and by super admin. We have been able to delete all the signatures but still in the user console we are told ... This signature has been created by your administrator. You will not be allowed to edit it. There are no signatures created by the administrator. When deleting signatures at super-admin level, a warning came up telling us to contact support. Please help.
Campaigns Automation stuck
I have an automation in Campaigns. When I first created it and tested with myself as a contact, I went through the trigger (link clicked in an email), and then got an error that the contact didn't have required information to create a new task in the
Credit card issue
Hi guys, I have two payment method enabled, Stripe (Credit Card) and Paypal. If customer select Credit Card at checkout ZC open Paypal page. We notice this issue just now....someone have some problem? Thanks,
ZohoDesk outgoing emails blocked by SpamCop
Some outgoing messages being rejected as junk mail because ZD mail is blocked by SpamCop's filter This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is
Desk API - what is the correct way to associate a new ticket to an account.
We are trying to automate the creation of tickets that are linked directly to an accountId Some background. When we onboard a new customer, we create their new account in Zoho Desk that contains all of the company details for that customer, and we link
Flutter - Unable to SHow Create Ticket
Hi Team, I have initialized the Zoho ASAP SDK by calling the ZohodeskPortalApikit.initializeSDK() function. Now when I try to show the create ticket using the ZohodeskPortalSubmitTicket.show() I'm getting the below error. Unable to start activity ComponentInfo{com.xxxx.dev/com.zoho.desk.asap.common.activities.ZDPBaseActivity}:
Email Communications on Invoices via API Checkbox (Automatic Email Reminders)
We have a script that creates an invoice in Books from CRM when a deal reaches a specific stage. When that invoice is created we need to ensure the check box is checked on the Email Communications section of the invoice. The purpose of this is so the
Can't connect my O365 Email to CRM
Hello, I had my MS Exchange account integrated, via IMAP to Zoho CRM for over a year and it all worked well. We have recently migrated all our email addresses to Office 365 and I can no longer connect. I've tried many things, including disabling the security
Workflows/scripts/custom functions stopped working after deactivation of the admin user who created them
Hi there, one of our admins left the company, so I had to deactivate his user. Sadly, this results in chaos, because nearly all of the workflows, scripts and functions he created in Desk, Analytics and Flow stopped working. We changed the neccessary connections
Troubleshooting an automated workflow email - usage stats not matching
I set up a rule to send a "New Approved Job" email (we named our Deals module Jobs) when certain stages are reached. To ensure it does not send this email multiple times, I set up a checkbox field that will be hidden from the layout called "Active Job
Sales IQ plugin in Wordpress
<What I want to do> I want to embed Zoho Sales IQ into a WordPress website to get information about visitors. <What I did> ・Installed the Zoho Sales IQ Installed the plugin, pasted the Sales IQ code and saved it. -> The code is not reflected. ・Paste the
How to make LAG function work?
The Add Formula column modal shows that Lag, Lead, etc. window functions are available. When I try to add the formula as lag( MAX("Date"), 1), it gives this error: Please use aggregate formula option to create aggregate formula. But the function description
Deluge integrated tasks not working!
It seems like the integrated tasks of deluge no longer work. We received a couple months ago from support a suggestion to avoid using the integrated tasks and work with the APIs. Today we realized that it's very blurry to understand which integrated tasks
ZohoBooks API issue for creating an estimate
It looks like the current ZohoBooks API for creating an estimate, as documented at https://www.zoho.com/books/api/v3/estimates/#create-an-estimate, has some bugs or issues, as follows: It's for a UK-based business. Using the url='https://books.zoho.com/api/v3/estimates'
Frequent Zoho Analytics Sync Failures
Analytics sync is continuing to frequently fail - every 2 or 3 days we'll have a sync failure with unhelpful messages like this: When you try a manual sync on the failed table it typically says "sync already in process" even though it's clearly errored
Stipe not showing as an option when sending out an invoice.
I am using Zoho Payments as the credit card processor and Strip as the ACH processor. When I send out an invoice to be paid the customer only sees the option to pay via credit card with Zoho payments. I do have the box check that allows for ACH payments
Portal access and Custom cliq channels between DCs
Hi, Since we operate out of more than one DCs for Zoho , We may need to collaborate with CX accounts outside our Data center as well. Please suggest a solution for this as multi DC cliq channels and Cx portal access to work, the present system declines
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