Não é possível enviar e-mail para uma conta Zoho
Os e-mails do destinatario: contato@vendasbaril.com não estão chegando, já alterei todos os princípios necessários e nada!
Possible search bug
I have a note which has a title but the body of the note is just a photo, no text. If I do a search in Windows the note is not found. If I do the same search on my Android phone or tablet the note is found immediately. I edited the note to include the
Bug in Rendering Field Label name in Custom Module for Specific User
We have encountered an issue where one of the field names in a custom module is displaying its API name instead of the field label name in the layout. Notably, this issue is only affecting a specific user. Issue Details: Expected Field Name: Invoice Date
Imap not working
Even following your guides and entering the right parameters does not allow me to add the imap account on my personal computer. Could you verify that it works?
Issue sending & receiving emails
Hi there Is there an issue with sending & receiving emails today? Emails issued are not showing in my 'Sent' folder & recipients have not received them. Likewise, I have not received emails that have sent to me today. Can you advise when this issue will
Items purchased history by customer
I have Zoho Inventory. My sales rep needs to be able to see a list of items purchased history within the customer details. Now we can only see a list of invoices that we can click on. How can I get Item History for the customer to display? Can I place
Campaign is not updating when the CRM information is updated
I have set up a synch for Contacts and Leads which is ok. In the contacts module I have a custm field for a newsletter that is controlled by a workflow that adds the contact to the list when the newsletter check box is selected. I also have a check box
Zoho Mail - incoming mail doesn't work
I don't receive any incoming mail. I tested with gmail and received information about the sent email from the client. E-mails do not reach the inbox.
Negative opening stock balance and Value
While migrating from sage to zoho cannot enter negative opening stock balance and value. Please consider this and give me a solution.
Logo showing as a broken image in emails
Hi, I have just noticed that my email notifications are showing the %OrgLogo% as a broken image link yet my invoices are using the logo fine. Please can you advise how to fix this as this makes my emails look sloppy and unprofessional? Many thanks
Help my account is blocked
Best regards Could help me, every day my account is blocked because I send several emails to the same company domains, my email is ayuda@sescaribe.com, I am the secretary and I must send emails informally to my colleagues, I have been working very well
Zoho booking form is not updating after changes
Hello, I'm trying to to edit form fields in my booking page (I'm admin as a user role). Every change I made (theme change, open-close registered users etc.) has been applied except form changes. I'm changing the name of the default fields, i'm locking
Images uploaded into Zoho Writer document are blurry
We create a document via Zoho Writer mail merge and then add in some images unique to the specific client. These are clear snapshots of tables and graphs we have created in a different tool. But once they get uploaded into Zoho Writer they are pixelated/slightly
Public permalink not updating edits
In Zoho Writer, I have shared a doc publicly through a permalink. But the permalink appears to be frozen: it is not updating the edits that have been done to the doc. Is there any way to fix this? Thanks.
Quality of Zoho Meetings poor
Hi there, does anyone know how to improve the quality of the meeting calls? Or if Zoho is working on the issue? We have superfast fibre into the office and the quality is still really awful, and has steadily got worse these past couple of years, to the
.ics file not opening
The .ics file attached to the interviewer and candidate notification emails is not opening once downloading. I tried on an android phone in a hotmail email account and when I try to preview it or open it after downloading I get a describe error. On my laptop with a gmail account I see it attached and can click the download button, but it won't open once downloaded.
PASSWORD MISSING
MISSING POSWORD
Help center logs in to a different profile
Message I'm getting: " Dimitris Topou..... Inova Hospitality ediktampani@inovahospitality.com Change Password Note:This help center's authentication protocol is independent of the Zoho account you've used to sign in. " Hello, whenever I sign in to help.zoho.com
Filters not working consistently
We've just set up a simple task manager in Tables. Twice today we found that views were not properly applying filters. Records that should have been excluded from a view appeared in that view. We found that deleting and recreating the filter condition
Campaigns Automation Issues
Hello, I am attempting to build out a drip campaign using automation within campaigns. I have the logic and email content built out but there is no way to test if it will be successful when I add the list of leads. The minimum time threshold is 1 hour
Cant send messages in Cliq chat with enter in Google Chrome browser
Hi, I Cant send messages in Cliq chat with enter in Google Chrome browser. However i can do so in Mozilla Firefox browser. If i press enter it takes the cursor to next line rather than sending message and i don't see any SEND button to send my messages
Round off/adjustment field required for GST bills when entered as expense
At times the round off done by a vendor is negative. How would we enter a "-" adjustment bill total when recorded under expense not Bill.
SOLVED: Record duplication on edit
I earlier reported a problem that occurred when a record was edited (a duplicate was created). I have since figured out that the record was being created by an automation we had set up that wasn't working correctly.
Zoho People - Unable to access terminated employee files
Zoho, this makes NO sense! I terminated an employee a month ago. She filed for unemployment and now I have to send unemployment her last paystub records + my performance reviews to prove that she should not collect unemployment. In order to do this, I
Email Outgoing Blocked
Dear Zoho Support Team, I hope this message finds you well. I am writing to bring to your immediate attention an issue I am experiencing with my Zoho Mail account. Recently, I have encountered a problem where the outgoing email functionality via SMTP
Show/Hide in Subform
Hi, I want to hide/show the fields inside the subform. Hide works perfectly on load but show action doesnt work it says "Invalid task in Subform action". Code: if(Job_Work_Challan.Accessories = "Cartons") { show Job_Work_Challan.Quantity ; show Job_Work_Challan.Dimensions_Cartons ; } wherein Job_Work_Challan = subform Accessories = checkbox Job_Work_Challan.Quantity & Job_Work_Challan.Dimensions_Cartons = Both single line fields which i want to show.
Shopify integration - items not syncing properly
Hello, thanks for your time and assistance to read and provide a response I have integrated my shopify store with zoho. After syncing items, I made changes to shopify products. Names, SKUs. added and removed products. After that, I am having difficulty
ID's become incorrect when exporting via csv
I have an application where I am exporting a view that has multiple ID's from several forms. When exporting the data via csv, the ID's are changed and are no longer unique. Yet when I export via "speadsheet" (xls) the ID's are correct. This is a similar issue that we had with the api a while back. I'll paste a link to that thread below. https://help.zoho.com/portal/en/community/topic/api-calls-on-a-combined-view
Canvas Broken/Gone
I've been using a custom Canvas on my Account and Contact pages for over 2 years, and haven't even changed then in that time, but as of this morning, none of them work. Any account or contact I click on only opens a black page (save for the footer where
SSL Exception When Querying REST API
We use functions to query regional data from GIS REST APIs. We're having an issue with one REST API that appears to be a problem within ZOHO, as I'm not having an issue querying the API in Postman or via the built in query tool. // test coords lon = "-84.29118695502028";
Please allow us to hide the Google Adwords section on Contacts and Leads
Hi there, We recently integrated Zoho CRM with Google Ads using the built-in extension. This adds about 10-15 fields to the contact and leads module. Our users do not need to see these fields. It just clutters the screen up. Please allow us to hide this
No Support for DIGEST or CRAM MD5 SMTP Authentication Methods
I have discovered in CRM when configuring the IMAP email integration, Zoho only supports the PLAIN or LOGIN smtp authentication methods when communicating with any email server. We know this because during communication the zoho server asks for capabilities
ZohoBooks - Invoice reminders turned off by "System"
Ever since I signed up for ZohoBooks, the system has been automatically disabling the invoice reminders. It's become a daily chore to ensure they're not unset now, which is incredibly frustrating, especially in a world driven by automation. Despite reaching
Not able to delete users or directory
We noticed that there is no way to delete users, instead you can only deactivate them. First of all, we never signed up for zoho directory and now we can't remove users. We tried deleting the Zoho directory, and unfortunately we can only deactivate the
Your account is currently not accessible via IMAP due to excessive usage
Hi all, since recently I've constantly been getting the following error: Your IMAP server wants to alert you to the following: Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time. Getting this error both
[URGENT] Response of getRelatedRecords API is In-Consistent
Hi Team, I often face issue with the code due to the inconsistence in the response in "getRelatedRecords" API. Refer to the below image's highlighted text. "Created Time" not in a sequence. This happens often. Sometimes it shows results as "latest to
When entering the company's domain in the "search" field, the Lead with that domain is not found, even though it actually exists.
Good day! We, as Zoho CRM users, have encountered an issue with the system's functionality: During operation, all users have detected a problem with the search for the Lead entity when entering the company's domain in the search field. In other words,
Sitemap and SEO
1. Does Zoho Commerce submit my website sitemap to google periodically and automtically or I have to do it myself? 2. Where do I put SEO keywords and descriptions for each blog post?
Sync has disappeared
Hello, My Work Drive was synced with my laptop so I was able to see both my C Drive and my Z Drive (WorkDrive). However, that is now gone and I can't access any files. When I go to sync instructions, it states that syncing will download all files to my
Shared docs not appearing
Things seemed to work fine until this afternoon (Feb 3 2010) . Now, when a new doc is shared (either to a group or a private share), the system reports "document successfully shared" and the proper email invite is sent out. HOWEVER, the document does not appear on the list of "documents shared by me" at my end. Nor does it appear on the list of "document shared to me" for any of the group with whom it was shared. Seems to be a recent system malfunction, or else I've really been pushing the wrong
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