Go multilingual with Zoho Desk!
In the constantly evolving landscape of customer service, helping customers in their preferred language has become a necessity. Every customer has two critical expectations from a business: 1. Self-service experience: They expect to find answers instantly,
Unusual sending activity detected....
How many minutes/hours access is restored after blocking with the status "Unusual sending activity detected"?
Synchronization Issue With Zoho Bigin & Zoho CRM
Dear people from Zoho, Last week I setup Zoho Bigin and added a link with Zoho CRM. All my contacts & clients were synchronized from Bigin to Zoho CRM witch was great. A few days later I made some changes to the contacts & clients inside Zoho Bigin and
Zoho Desk Solutions tabbed content
I wonder if it would be possible to add functionality in the Zoho Desk solution to create tabbed content. The most common use case would be to document different instructions for a new UI vs an old UI. I realize those can be added in headers at this
Adding an event to calendar from mobile does not use desktop notification settings
Hello. Whenever I try to add a task to my calendar from mobile, the notification settings I set from the desktop website do not apply (i.e. I do not get a notification.) It is worth noting that I have clicked on the "sync desktop settings" button from
Unused Credits
I have customers who have made overpayments and from the app, it goes to unused credits. how do i transfer the amounts to future invoices so that it appears to have paid in advance
Braintree Gateway "Auto" Charge
It's super annoying that I can't manually charge a customer's credit card using Braintree, even though there is supposedly an integration. Why is the mis-named "auto" charge functionality (which also applies to manually-applied payments, apparently) limited
Improving Access To Zoho Client Portal
Hi guys, We're using the CRM inbuilt portal quite heavily with our new use of Zoho (i.e: https://crm.zoho.eu/portal/XXXX/crm/login.sas etc) but have hit a major issue with userability. Once somebody is logged in successfully, it's fine and works great.
Ability to edit email templates for Client Portal invitation, activation, and deactivation
Multiple customers are asking me for this. A similar feature is already available in Zoho Desk (check the screenshot below). Please consider implementing it in Zoho CRM as well. Best regards, Mladen Svraka Zoho Consultant and Authorized Partner Email
maximum tab reached
my account says maximun tab reached and i can't read emails.... how is this possible if its a brand new account only one day old??????? please tell me what i need to do, but this is highly irritating right now thanks
Widget API privilege level running as User - can it be run as Admin?
Okay, bear with me here.... Our data-sharing level mandates that all Leads are visible only to their owners. However, in the event that someone calls asking who their Sales Rep is, sometimes we need our team to be able to look up a Lead by name to find
E-Mail Parser design is wrong and is never going to work for any customer
Hi, The way e-mail parser in Zoho CRM is designed, it will never work for any customer under any circumstances. The e-mail parser feature requires us to forward the mails to be parsed. These mails have to be sent to an auto-generated mail id. But we
How to create a website domain in Zoho?
I don’t have a website domain but I want to create and buy one. That can be done here in Zoho Mail or Zoho One or do I have to go directly first to Godaddy or Bluehost? Thanks in advance. regards, David
Migrated emails/folders which show fine in Zoho app, but not on Zoho mail on desktop
Hi there, I successfully imported emails from my gmail account to my Zoho domain email yuki@xxx.com When I check the email account on the mobile app, the folders are there. But, when I open on a windows desktop, the emails and folders have not shown up,
Adding a list of upcoming Webinars to a landing page
Hi All! I would like to create a landing page listing the upcoming webinars and letting people join. The reason behind this, is that I want to have 1 URL to share in copy, campaigns, and anywhere without referring to 1 specific webinars, but to the ongoing
Help!
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. I have this email danilovaasvetlana543@zohomail.com, but I couldnt send outgoing email. Can you please help?
Invites not going out to technicians.
I have 3 pending invites, but none of them have received an email.
Blue Print issue
When I am field is updated using workflow. Doesn't activate the blueprint automatically.
Blue Print issue
When I am field is updated using workflow. Doesn't activate the blueprint automatically.
Blue Print issue
When I am field is updated using workflow. Doesn't activate the blueprint automatically.
Blue Print issue
When I am field is updated using workflow. Doesn't activate the blueprint automatically.
Blue Print issue
When I am field is updated using workflow. Doesn't activate the blueprint automatically.
Blue Print issue
When I am field is updated using workflow. Doesn't activate the blueprint automatically.
Blue Print issue
When I am field is updated using workflow. Doesn't activate the blueprint automatically.
CRM no saving my google ads configuration
Im trying to connect my CRM with google ads and everything seems to work correctly but when I refresh the page it makes me do the process all over again. I always finish the integration correctly but somehow it doesnt save it an I always have to do it
Office365とのメール連携
Office365とのメール連携をしていましたが、Office365のIMAP廃止に伴い、認証情報が無効となってしまいました。 IMAP接続でメールを取り込んでいたと思いますが、引き続きOffice365からメールを取り込む手段はあるのでしょうか？ よろしくお願いいたします。
ZUG Montpellier
Bonjour, Je vois qu'il existe des meet-up sur différentes villes... Mais assez peu dans le sud finalement, comment pouvons nous organiser ce type d'évènement pour Montpellier par exemple ?
Workflow Rules - Candidate associated to Job Openings
Hi, I would like to share an idea which is a customer requirement. Requesting For: To have a workflow rule for Job Opening, This workflow will trigger once upon a Candidate is associated to a Job Opening. Here is sample requirement from the customer:
Zoho CRM creates leads on facebook likes, but no Social channel settings in setup.
Hello. this is a follow-up issue on a topic that was marked as closed even though the issue wasn't fixed. To reiterate: everyone who likes a facebook post ad gets added as a lead to the CRM. this creates tons of useless leads. I've been told that it's
Resume Parsing Extension - Adding 'Current Title'
Hello, My team and I just started using Zoho Recruit. The resume parsing extension is very helpful. However, there doesn't seem to be a section for adding the candidate's current title on the Chrome extension. I've had to go into a new tab that has ZR
FORMULA ERROR
Hi. I am trying to filter data from one sheet to another and the formula kept on having this error: NAME! I want to have a separate sheet where all of the accepted data is in just one sheet. This is the formula I've been using but kept on getting an error:
Getting {code: 4, message: 'Invalid value passed for Invoice Date'} when trying to create bundle through web api
Hi, I've been trying to use the web API to create bundles, using the following URL 'https://inventory.zoho.com/api/v1/bundles' using a POST request, with the following as my JSONString, passed through POSTMAN, with "Content-Type" : "application/json;charset=UTF-8"
How to create a function and refer a specific record to a lookup field
Hi there, I created the function below that works quite well. The fuction is intended to copy certain fields from the 'Student_Quote' custom module to the 'Contacts' module. However, I also want this function to be able to populate a lookup field in
Announcing early-access to Guided Conversations on Zoho Desk
Revolutionise your Customer Service with Zoho Desk's Guided Conversations Guided Conversations (GC) are part of a proactive, low code, self-service platform to engage customers with appropriate and intuitive responses in a systematic manner. Using Guided
Mapping custom fields in CRM email parser
Hi there, I've got a form on my site that currently integrates with Zoho via API, but I'm hoping to replace that integration with an email parser and push leads to CRM that way. Sadly it seems that Zoho's email parser cannot map custom fields. In the
API list contact persons returns html meta tag to refresh to /home
I'm trying to access contact persons in the inventory API using the contactpersons endpoint: https://inventory.zoho.com/api/v1/contacts/{:contact_id}/contactpersons?organization_id=my-org-id But all I get back is: <meta http-equiv="refresh" content="0;url=/home">
SalesIQ not Showing
I have installed SalesIQ on my client's website whose account we have but it does not display the chat. We tried in many ways. I'm even in this moment in the chat and nobody answers. I need to make SalesIQ display the chat screen on the website. The site is www.aztelecom.com.br Awaiting return.
Sub form data capture
Hello i am hoping someone can give me some advice and point me in the correct direction. we have a vendors module where our delivery company's are stored as vendors, that has a subform in it that contains Zone charge rates. There are about 10 different
【10/13(木)14:00〜】Zoho ワークアウト開催：課題解決型のワークショップイベント
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Zoho Campaign Sending Limits
Hello, I just synced our CRM Contacts and Leads module to Zoho Campaigns. This resulted in an email list of 28k people. Can we send to them all in one go through one campaign? or are there email delivery delivery limits e.g we can only send to 5000 at
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