Field Layout or Pagelayout from Desk in Analytics
I can't find the field Layout from Desk in Analytics. I need that field to create a filter, 'cause I have different layouts on my tickets. Anyone can help me? Please.
Ask the Experts - Zoho Marketing Plus
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Chart legend color change not working - one value is stuck on dark gray
Color change is working as expected for all but one value. When I click the colored box to open the custom color screen, nothing happens.
Problemas para verificar dominio
Hola... No puedo verificar mi dominio: THEHUNTERSSTORE.COM ya subi el archivo para verificarlo por HTML y nada, aqui esta el link veanlo: http://thehuntersstore.com/zohoverify/verifyforzoho.html Tambien puse los CNAME Me pueden ayudar ? he abierto otras cuentas y la verdad desde que pusieron el campo de CELULAR, puros problemas da su sistema. Antes no fallaba, ahora es bastante complicado, y no complicado por el campo del telefono para verificar cuentas... Es complicado, por que luego no llegan
Is there any way to change the first day of the week to Saturday in Zoho Projects ?
is it limited to the current location ? I attached a screenshot for the current setting .
Account Block Information
I am facing this issue, Account Block Information Your account info@saba.vn has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Click here to read about our usage Policy. For any support or queries, kindly contact support@zohomail.com
API to get scopes for the zoho CRM
Is there any API to get scopes for the Zoho CRM account using API
Is it possible to add 2 sums from 2 apps?
I am converting from an old app to a new app. I have a report which currently pulls information from the new app and the old app and then I just have a "+" sign in the middle. Is there a way to make Zoho do the math from 2 separate apps? The code is listed
Interview with multiple people
Hello, Would it be possible to include more than one interviewers when scheduling one interview ? Kr,
Mostrar datos de clientes en factura
Buen día a todos, Necesito su ayuda con saber como poder hacer para que campos personalizados del cliente aparezcan en la factura (PDF e Impresa). Gracias de antemano.
My Zoho mail can't receive any mail from outside mail systems.
I can receive mails between Zoho mail system, but not from other mail boxes. I tried Yahoo and Gmail, both failed to send mail to my Zoho mail account. But Zoho mail can send mails to other mail systems.
554 5.7.1 <zoho@yourdomain.com>: Relay access denied | Zoho Mail Error
I've been getting this error when trying to send an email from Google to my Zoho Organization Email. I also tried to use another email service, so I tried Yahoo Mail. This time, Yahoo didn't send an Error back and I still received no email in my mailbox.
HTTP 200 Response with IP_NOT_ALLOWED when trying to refresh OAuth Token
Our CRM API integration, (V2 API), has started getting responses from the refresh endpoint where the body is just: {"error":"IP_NOT_ALLOWED"} With an HTTP 200 Response Code. - We haven't changed the IP address making requests. - API integration has been
Instagram DM and Alt Text on Zoho Social
Hello everyone! We're back with some exciting updates. Yes, you read that title right—Instagram DM and Alt Text is here for Zoho Social! Using Instagram DM on Zoho Social You can now discover your ideal followers, step up your networking game, and manage and
Can you BCC customers in Zoho Campaigns?
I've tried to find the answer to this question for several minutes but it seems the answer is no. I don't understand the BCC dropbox but I don't think that's what I need. It is inconceivable that a CRM wouldn't have the functionality to BCC people on
Portal: Spalte Einheit fehlt, Spalte Diskont
Im Abonnement wird eine Einheit pro Tarif angegeben. diese Spalte sollte im Portal auch ausgegeben werden!! Die Spalte Diskont hingegen sollte nur dargestellt werden, wenn ein Diskont gegeben wurde. So fragt sich jeder Kunden, es gibt auch Rabatt? Das
Why can't a guest user add a private task - doesn't have permission
I have set up a GUEST user in my intranet in Zoho CONNECT and on logging in as that that user they are unable to add a private task. Zoho has the option greyed out with a message saying "you do not have permission to add private tasks" I can't find any
After "no SPAM" no workflow applied
Hello, If a ticket ends up in the SPAM folder and is subsequently marked as "no SPAM", no workflow is applied. Here I actually expect the normal workflows for new tickets to be applied when a ticket is marked as "no SPAM" and thus moved to the normal
Zoho Rich Editor (ZohoDeskEditor) does not work on FireFox browser!!!
For all the apps on Zoho, I noticed I could not type in the Zoho Rich Text Editor, first on the mail web app and then I noticed Zoho Desk Editor does not work on Firefox for ALL Zoho products. This is an alarming issue, given how major a browser Firefox
Help with encryption functions
I'm trying to replicate this PHP function in Zoho Creator's Deluge: $digest = base64_encode(hash('sha256', $nonce . $created . $userApiKey,true)); The variables $nonce, $created, and $userApiKey contain strings which should be encrypted with SHA256 in
Sending an automated payment reminder to 2 contacts
Hello, I have a client where 2 people need to be sent an automated payment reminder. How do I do that?
Customer cannot see their own tickets
Hello, Portal URL: https://support.datarotonde.com/portal/en/myarea A customer is unable to see their own tickets. They mentioned one ticket being able to be viewed. Is it correct that all "On hold" and closed tickets cannot be viewed by the customer
Repeating Tasks via workflow and Blueprint
Hello, When we create tasks via CRM, we have the option to set the task to repeat. However, this functionality does not carry over when creating tasks in other ways, specifically via blueprint or workflow. This seems like an obvious oversight. Examples:
01 Contact for 02 Costumers
Hi, Is it possible insert 01 contact unique for 02 costumers?
Your account is temporarily locked from sending emails. Try to unblock now
I have tried several ways to unblock my mail account but I am unable to do so. My account - marketing@raytvhd.com Anyone here to offer me light so I can move on right path ?
Emails not being received and sent
Since the last week I'm having trouble sending and receiving emails on my custom domain. The domain expired, but I renewed it. Please help. This is the error I get- This message was created automatically by mail delivery software. A message that you sent
Accessing Interviewer Emails within custom function
I was tinkering around zoho custom functions that get triggered when a new interview is scheduled. I wasn't able to retrieve the Interviewer (s) field value, all i got was a number ( something like this 66220002). Is there any documentation for this.
Données Zoho Forms vers Zoho CRM
Bonjour, Ma question concerne la gestion des formulaires en ligne avec Zoho Form et son intégration à Zoho CRM. Cas d'usage d'un formulaire de téléchargement de livre blanc. Voici la chaîne technique mise en place : 1. Formulaire Zoho Form intégré
Unable to enable metered billing on existing subscription via API
I call the following to update and existing subscription: PUT https://subscriptions.zoho.com/api/v1/subscriptions/{id} With body: { "is_metered_billing": true } The response is 200 and the payload always returns with "is_metered_billing": false The
pas de chance ou dégradation du support client de Zoho ?
Très mécontent de l'évolution de la qualité du support zoho sur les 2 derniers problèmes rencontrés. Un bugg côté zoho sur la synchro CRLM-Campaign bloqué plus d'un mois et une gestion pourrie de la situation Ce matin, la c'est la goutte d'eau; j'ai
Please, your ideas to make Bookings / CRM more change-resilient
On Lead Create a CRM workflow sends email to Lead. The email contains a button which is a link to a Booking Consultation. I do not want my customer to have to know/select the correct Consultant. The correct Consultant is the one who is assigned to the
IDEA: Ability to Re-post a previous post.
It would be great to b able to go back through posts and click a "Repost" button and al the post details popup including image. It would allow you to quickly repost images from history which would be very beneficial
adding USPS standard parcel sizes, makes no sense
Hi, when I create a shipment using USPS via Zoho, and I choose a small, medium or large flat rate box, the program asks me to enter the package size and weight, which makes no sense, since those USPS boxes are all a standard size, and, according to USPS,
Business Transfer
How do we transfer Debtors and Creditors balance as take over entries in Zoho Books
Adjustment of personal expense refund on credit card
I have bought 5 items as personal expenses on credit card , as single payment, shown as owner's drawings. Few items i.e., 2 ,were returned, so the refund amount doesn't match the exact payment made. How can i adjust refund amount against the expenses.
Bigin + Zoho Projects integration
Has anyone successfully integrated Bigin + Zoho Projects to any level? We know we cannot see Zoho Projects in Bigin, but once a Deal is moved to the Stage "Closed Won", we'd like to send the information to Zoho Projects, so we can start working on the
Display selected subform records on HTML view
Hello, I'm having trouble on importing data from a subform to a HTML view. I want to display each row of the current subform into an HTML view. On sucess I pass the ID of the current subform this way ReciboID = input.ID.toString(); openUrl("https://creator.zoho.com/29david.montero29/gestion-escuela/#View:Prueba_3?IDactual=" + ReciboID + "", "Same window"); Then I fetch the record.... <%{ IDnum = input.IDactual.toLong(); Recibo = Escuela [ID == IDnum];%> Inside Escuela is the subform LINEAS_ESCUELA.
Zoho CRM Purchase Order of Materials
Hello all, If you have a reselling or distribution business you will have something like that buy product > sell product But in manufacturing you will have: buy materials > manufacture > sell product So the list of items you will buy will be materials
Workflow triggering repeating tasks
I want to have a workflow trigger a repeating task. For instance New lead matches certain conditions Create follow up tasks which repeats daily except weekends. Is this possible?
Migrating from Books to Invoice - possibly some time in the future or not - who knows - probably not though...
This is a copy of the latest email I sent to Support - has anyone experienced the same with migration? Hello "Support" So, you "are here to help"? Do you call it "help" when you fail to even acknowledge the receipt of my request for migration from Books
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