We're back with some exciting updates. Yes, you read that title right—Instagram DM and Alt Text is here for Zoho Social!
Using Instagram DM on Zoho Social
You can now discover your ideal followers, step up your networking game, and manage and send messages to your followers through your connected Instagram Business account on Zoho Social. You can also add media to your conversations from your desktop, media library, cloud picker, or Design with Canva, all from within Zoho Social's dashboard. Plus you can give your conversations a fun touch with the emoji option. :wink:
To access this feature on Zoho Social, simply go to the Messages tab on your dashboard, click on the IG social channel, click on the message you want to respond to, and voila!
Note: Instagram is currently in the second phase of rolling out messaging APIs to third-party applications. You would be able to view and manage Instagram DM inside Zoho Social only if your account has followers between 1k-100k. Head over here for more information.
Adding Alt Text on Zoho Social
You can now plug in an alt text for any image you post via Zoho Social to add more context and help visually impaired users who stop by your website for information. Having good alt text ascribed to your image not only helps you drive more traffic, it also ranks your image better on the search engine results page (SERP).
Head over to our help guide to learn more about Alt Text on Zoho Social.
That's it for now. Send your questions and feedback to @ZohoSocial, or drop us an email at firstname.lastname@example.org. We're all ears!