Why does ios App has more functionalities than android app
You can imagine my surprise as android user when i see the ios app and the functionalities loaded on it and android can not even smell half of the functions available to ios. why is this. Can we work on a major upgrade to android app
Introducing portals for trial editions, allowing bulk operations, option to remove users, and more
Hello everyone, Portals has provided admins an avenue to let their customers, stakeholders, partners and others access CRM modules and data as required for their business. To enhance user experience and provide ease of working we have brought-in the following
Zohodesk Advanced Web Form redirection problem
Hi, I am encountering web form redirection error. Once user submits the form, the form will then create a ticket but do not redirect on the same web form. as the instruction specified, if we want to redirect on the same form, we should input asterisk
Make a read only version of KB permalink available without a login
Is it possible to publish a permalink on a Read-Only mode to users without a login. Anyone wanting to engage (Comment / Like) on the link needs to login, but for users, who are outside and need it for a handy reference, is it possible to view the link
smtp.zoho.com[204.141.32.118]:587: Connection timed out
can't connect to smtp.zoho.com via telnet, can connect to smtp.gmail.com with port 587, but can't connect to smtp.zoho.com. (So firewall isn't an issue) Cant send mails via postfix relay: getting this message: smtp.zoho.com[204.141.32.118]:587: Connection timed out Any help would be really great.
Zoho Calendar integration with Google Calendar / Status change
How does the integration affect status change in Zoho Cliq? Will the User status change to busy once the event is started? Need some more details. Katarzyna
Running multiple businesses within one organisation.
Hi all, We currently have two separate businesses within one organisation. One of the businesses has a full Zoho One license while the other has a Projects & CRM license. Both use the CRM function in completely different ways. 1) Is there any way to
Making Attachment mandatory when sending a ticket
Hi guys! Is it possible to set the Attachment as mandatory when creating a new ticket? Or even making it mandatory conditionally would be the ideal, as in "If this field is "xxxx", then an attachment is mandatory". I found this for all other fields and it works great, but I couldn't find the option for the attachment. Thanks!
Hiding a ticket from account
Hello, We are looking for best practices around making a ticket "internal". Our customers are able to view all tickets associated with their account via the help center. However, we have multiple scenarios for tickets that need to be aligned with the account, but "hidden" from contacts within the account. I noticed an idea to use another department and make it private, but that requires a bit of administration overhead, especially around reporting and ticket movement. Ideally a checkbox indicating
Field Label for link to allow to edit response
There is a check box button to have the system add the link to a regular notification but when you look Field labels if does not show you the code like this to manually add it like ${zf: -------} I want to add that link as part of my approval process.
What software do we use to show our product catalogue for customers?
Hello, we are using Zoho one but I am not yet familiar with its softwares. May Iask What software do we use to show our product catalogue for customers that has ability to order then connect it to Zoho books? thanks
Is there a way to import pdfs into a note that already has text?
Seems like a nice replacement for Evernote except I am not able to drag pdfs into a note that already has text or create a note that can have a pdf and text together. I can import pdfs but only as a separate note which doesn't work for me because I need to associate it with serial numbers, flight numbers, dates of flights and other text. Is there a way to do this or is this something you are working on?
My sent mails are being received under ZMnotifications by other zoho users
My sent mails are being received under ZMnotifications by other zoho users, plz help
I am unable to create a group - Error: The data you have entered already exists
Hi, I'm trying to create a group for our organization following all the steps required but for some reason when I click on the "Create Group" button I get the following error: The data you have entered already exists
Help! 553. Relaying disallowed. Invalid domain
Boa tarde Não estou conseguindo enviar e-mails através da minha conta. Está reportando o seguinte erro: Não foi enviado enviar uma mensagem; Razão: 553. Relaying disallowed. Invalid domain - administracion@plastienvase.com.py / ventas@plastienvase.com.py
Is it possible to unable the spelling check?
I just don't want a computer "correting" me every time I write :)
ticket not show
ticket 108 is not show on page all ticket
change button icon
What library are the code snippets from the code customization section using? I'd like to change the icon for the 'back to top' code. Also, the code only works when I put it into a code snippet element. It doesn't work in header/footer code in edit page
Set Different passwords for Different Zoho Apps
Dear Zoho team, I am using Zoho WorkDrive, Zoho Email and Zoho CRM. I would like to have different passwords to Login these apps. Please suggest how to do it.
Improved timesheet report layout (for sending with invoice to customer)
Is there anyway we can customize the timesheet report (add company logo for ex.) so that it looks good when we send it to our client with the invoice? Thanks!
Email template translation
Hello! Can you help me to understand how to translate email templates quickly from English to my language (Italian)? I have over 10 departments and there are about 70 Email Templates per department. It looks like a huge job. Is there an alternative way
Desktop Application
Do you offer any sort of desktop application which can also function offline for Zoho CRM?
Can I remove TAX on an individual quote
I can configure the tax on the products that I add, but for one particular quote I need to remove the tax for the line item. Does anyone have any clever ideas on how I can do this without creating a new product?
updating field in form(Accounts), when a field in another form (Quotation) is updated.
i tried this code to update 1 Account status when a quotation created for this account is updated...but what happens is that all accounts are updated!! A = Quotations[Account_Name == input.Account_Name]; khstatus = Accounts[Status == A.Status]; if(Phase
Bulk Copy of Tasks
Is it possible to select multiple tasks to make copies of all of them at the same time without needing to create a template? The description for the method to copy a task is clear but it is limited to one task at a time. (https://help.zoho.com/porta
Ask the Experts #19: Five hours live Q&A session with Zoho Analytics product experts
Hello all, We are excited to host the next online community event in 2021 - Ask the Experts #19 on 25 November 2021 between 05:00 AM - 10:00 AM PT. If you've had any questions about the Zoho Analytics features or prefer to learn more, join the discussion
Colour coded tags are now supported in the latest version of the Bigin Android app
Hello All, In the latest version of the Bigin Android mobile app (v1.4.0), we have brought in support for Colour coded tags. Tags are labels that let users categorize records in a module based on certain characteristics. Users can now choose the colour
Recrutement - Gestion de l'entretien d'embauche
L'entretien permet à l'employeur de déterminer si les compétences, l'expérience et la personnalité d'un candidat répondent aux exigences du poste. Il aide également l'employeur à évaluer si le candidat est susceptible de s'intégrer à la culture de l'entreprise.
Wordpress email issue
Hi, I checked many threads on this forum and many people are having the same issue, definitely, the cause of the problem would be different. My mx records are fine and since these are external emails, so have done appropriate settings in my hosting as well. The emails still won't get delivered if sent from a website contact form. I found out about the Zoho plugin from one of the topics. I tried that and it gives me an error saying 'Invalid From Address' while configuring the plugin. I had also
Access to remote screen is suspended while your customer is controlling the device.
I have a number of remote sites running Ubuntu on desktop machines. Frequently, when using unattended access, I get a warning at the top of the screen stating: "Access to remote screen is suspended while your customer is controlling the device." this
Zoho Flow stopped working
My flow stopped working, it was working for over a year. The flow is no longer importing orders from forms to books, CRM or email. It wont even let me turn it on any more. When I click to turn it on, I get the error message, "Zoho Forms says "INVALID_OAUTHTOKEN.
ZOHO project roadmap
Hello, we're evaluating to move from ZOHO Project to Microsoft Project. Anyway, I'd like to to ZOHO project roadmap to evaluate the investment. Thanks.
User tags not human readable from Notes
Hello, We have a Zoho Flow where we post new notes to a slack channel. The issue I'm running into is that if the person who posts a note to a deal tags another user, then the string version of that note is not human readable. What the note looks like
Update billing Cycle of subscription in Zoho subscription via custom function.
Is it possible to change the billing cycle OR to extend the Billing cycle through Custom function? For example if I want to extend the billing cycle by 1 of current subscription Is It possible in custom function on subscription renewal trigger?
Views accessible in multiple departments
I've noticed views are specific to department. This makes sense for tickets, but for stuff like contacts and accounts it's somewhat confusing to have to recreate them for each department, and then they disappear all together when you select all departments
Webinar client B2B ; Zoho Meet, Learn ou ..?
Nous devons organiser des réunion en ligne audio vidéo avec 1 présentateur qui présente un support de type slides ou PDF avec support audio et vidéo n prospects qui sont de différentes sociétés Nous utilisons quotidiennement zoho Meeting pour des réunions
Domain is verified, SSL is created, but my site isn't showing up
Hello there! I am on a trial version of the Zoho sites plan. I transferred recently from another provider and I'm wondering if you can help me with getting my site live? It's still pretty much under construction but I need to know if I've fixed all the
Ticket reassignment to original ticket owner
Hi Zoho team! Is there a way to reassign the ticket to the original ticket owner? Like when ticket is newly created the ticket owner is Agent1, when i created a workflow to assign the ticket to agent2 when status is In Progress But in For Closure status
Zoom sur: la signature électronique Zoho Sign
L'application Zoho Sign peut vous permettre de signer électroniquement tout type de documents, qu'ils soient sous format pdf, word ou autre. Les cas d'usages sont nombreux, l'application s'intègre parfaitement avec Zoho CRM et avec Zoho Books pour vous
how to use my zoho mail from gmail?
When I had my email in siteground I could do this without problem, but when I try to do this with zoho it just can't, I need this to be able to receive message notifications and send emails from my gmail app. help me please, thank you
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