Duplicate emails after Gmail Migrations
Hi, I just started using Zoho Workplace emails. I did a Gmail migration but sadly I now have loads of duplicate emails in my inbox. Is there a tool to remove or merge duplicates? Thanks!
mailed-by: eu.zcsend.net I don't want to show this in my mail receipt header
mailed-by: eu.zcsend.net I don't want to show this in my mail receipt header.. When I am trying to send my 1st regular campaign it shows in the mail info header that mailed-by: eu.zcsend.net but I don't want to show this in my campaigns please help me
How can I fetch contacts related to accounts in Zoho Flow custom function?
Hi, I am trying to write a custom function in Zoho Flow to fetch a list of Individuals(Contacts) related to an Account so I can update their new account owner in the next step of the flow but I keep getting an error message on the following script. Please
On User Input read value and then clear field - Barcode
Hello I have a form that has a barcode reader field that when the cell receives the code automatically adds a row in the attached subform showing information from that scanned code. The point is that I have done this with the 'On User Input' workflow,
Can Zoho forms / merge do this?
I’m building a website to allow people to carry out probate themselves. I understand a form which collects the details of the deceased can create a PDF letter that can be used by the customer to get GDPR permissions to register the death. This is in the
ERROR CODE :554 - 5.1.8 Sender Address Blocked
Hello, Since yesterday, I met this issue with sending my emails (through Zoho Recruit or Zoho mail). Am I the only one? Why my address has been blocked. I do not send a lot of emails per day. Please could you fix this asap ? Regards, Olivier
What's New in Zoho Inventory- July to October 2021
Hello customers, I hope you and your loved ones are well. We have been working towards bringing you new features to improve your experience with Zoho Inventory. Let's take a look at some of the new features that we've rolled out in the months of July,
Unique Last Name Only?
Guys, Apparently, since last name is a mandatory field in DESK, I cannot have two people with the same last name? Duplicate Contacts with this name "Last_Name" already exist This is a bit of an issue because this is a very common scenario. Any ideas, anyone?
Sync Priority between Zoho Projects & Zoho Sprints
We just started integrating Zoho Sprints with Zoho Projects and we were actually pretty excited about the integration, but just hit a bump. Why don't the priorities sync as well? It creates a huge amount of work to have to do all that again. We do understand
Add Picture/Link etc. to a resolution message
Hello there, Does the possibility exist to add a picture (jpeg or similar) to the resolution message? We use this function to inform the customer of what our agents did and as such, a screenshot or similar is often required to be informative and appear
Exporting Contacts
Hi, I was wondering why it will ask a password once I export the contacts in Zoho Campaign. Before, it will not appear in WinRAR and won't ask a password. Please refer to the screenshot below. Regards, Catherine
Migrating from Outlook to Zoho Mail....import Outlook notes to Mail Notes?
I am migrating from Outlook to Zoho Mail. I cannot find in the system where to import Outlook Notes into Zoho Mail under the Notes section. I looked through the community for documentation on this as well or conversations, but no luck. Please advise
Manage attachments
Zoho CRM needs the following as this would benefit many user: 1. View records with attachments - We should be able to create a view that lists all records with attachments within a module. It would be as simple as creating an item in the create or edit
Report based on values spread across start and end dates
On my Deals I have added three fields - project start date, project end date, and avg man hours each month. Can I create a report/chart that would show the avg man hours for each month between the start and end date?
Workflow is not triggering when a record is created through code
I have a custom function that populates mailing lists, the basic operation of which is: Get Mailing List --> Delete everyone from it --> Decide who needs to be added --> Add them. Every time a contact is added or deleted from a mailing list, a record
Check if date is is greater than a specific date
I want to create a calculated field based on the date of another date field. The field is called Project Start Date and what I would like to do is create another field called October 2021 (I will repeat this for each month) and if the Projects Start
Zoho Inventory API - Price List Access
1. Is it possible to access the price list using API? 2. How can I get the price from the price list of an item?
Setting page is blank for Calendars created through API
Hello If I manually create a calendar, I can access the setting page of the calendar and get the iCal link However, if I create the calendar through the API, the setting page of the calendar is blank.. Would not be a problem if I could access the iCal
Tip #1: la importancia de asistir a tu cliente en todos los canales
Tips and Tricks para Zoho Desk, por Lorenza Pasca ¡Hola, comunidad! Bienvenidos a esta nueva serie de Tips and Tricks para Zoho Desk. Cada serie está enfocada en sacarle el máximo provecho a las herramientas de gestión de empresa (aplicaciones) de Zoho.
Unattented access maximum computers ?
Hello ! I'm a very happy Zoho One customer. I enjoy working with Zoho Assist now and unattented access is a really nice feature ! But now it seems I can't install it on more than 10 computers.. Is it a limitation when using Zoho One ? When I try to (test
Tip of the Week - Customized User Filters for Views in Dashboard
Did you know that you can associate/disassociate user filters with the reports in your dashboard? Zoho Analytics allows you to include/exclude user filters for the views in the dashboard. Say, you have multiple reports in your dashboard and you do not
Hide some related products from the user in the Help Desk
Greetings, I have an important need. I would like to hide, during the opening of the ticket, some products in the choice of the available linked products. For example, if an Account has the product "apples" and the product "cherries" from the "fruit"
Advance web form captcha not working on wordpress
Hello, So I created an advance form for my wordpress site and went ahead and pasted the embeed code onto my page. Everything looked fine expect the captcha image, it was a broken image link. I decided to test the code on my desktop and the captcha was generating without an issue. It seems like the issue occurs during the https://desk.zoho.com/support/GenerateCaptcha?action=getNewCaptcha portion of the code when it retrieves the JSON file.
Spotlight #6 - Extract activities and identify the purpose of emails with Zia
Welcome back to Zia for emails feature spotlight. In our previous post, we discussed the functionalities of Zia data enrichment for emails. This instalment covers the various other ways Zia for Email helps make day-to-day business processes, easier.
Linkus or 3CX Voip calls from Mobile App
HI Everyone, hope you are well. I currently use my mobile ZOHO to male calls from, Find it especially usefull adn effiecent. We would like to know if the ZOHO app can be used to dial out using on of the VOIP provider applications we have on our mobiles
Need remote support on integrating Zobot with Zoho booking
I need Zoho partners assistance on integrating Zoho booking with Zobot. The idea is to fetch Zoho booking appointments right in to, Zobot chatbot.
Transactions import, Sync with ZCRM and ZInventory, proper order?
Hello, dear Zoho Community! Struggling to understand what will be the best approach for our case. Please, need an advice... Thanks. Migrating from an old desktop system, and want this process as painless as it can be. We will be using: + ZCRM + ZInventory
Online payments in multiple currencies via PayPal
We are planning to start invoicing our customers directly from Zoho books, rather than invoicing in Paypal and creating the sale separate in zoho books and then matching the payment later. However, when setting up the PayPal payment method it asks for
Resources are not Users and Users are not Resources
The good news is that we are committed to using Zoho Project because it has great value and functionality. The bad news is that there are basic improvements that need to be made. One of my pet peeves with Zoho Project is the blending of Users and Resources. Resources are not Users and the requirement to have an email address for every Resource is cumbersome and not practical. In addition, having to pre-register a Resource in a convoluted fashion is frustrating. Users are not necessarily Resources,
Zoho Desk Tips & Tricks #02 Alle activiteiten onder één tabblad
Beste Community leden, Klantenservice gaat niet alleen om het beantwoorden van vragen. Het leveren van een goede klantenservice gaat om het vinden van een passende oplossing, hiervoor moet er goed worden samengewerkt tussen teams van verschillende niveaus.
No recibo emails
Hola, No recibimos correos desde las 8.51am. Enviar sí que nos deja, pero recibir no. Saludos,
Create custom template with repeating options and edit blocks
Is it possible to create a custom template (HTML) for ZOHO campaigns with locked parts like the header and the footer and make other parts editable or repeatable. Just like in any other email system like for example mailchimp? like so. So you can add
Need to add customers reviews posted on Google in Zoho CRM Lead/Contact Module
Hello, Is there a feature to add customers reviews posted on Google in Zoho CRM Lead/Contact module ? If no , is it in the roadmap or can it be added? Thanks
Update line item in Zoho inventory using Zoho Flow
Hi all, I have Shopify integrated into Zoho inventory. I sell items mainly with VAT but some are exempt. These exempt sales still need to be reported in the vat declaration hence they have to have a vat code selected. When the orders sync from shopify
Dashboard: Ticket by status
Hi Zoho Desk Team, Would like to ask if why does the dashboard only shows that "DAC IT IAD" only has 2 tickets? But in reality we have a total of 8 tickets assigned to DAC IT IAD. Note that only 1 out of 8 is CLOSED and 7 tickets are still OPEN.
Compte pro / admin / Utilisateur
Bonjour, Je souhaiterais savoir si il est possible d'avoir un compte administrateur sans licence particulière, mais payer une licence professionnel à un utilisateur standard dans notre organisation afin qu'il puisse bénéficier des avantages de la licence
Why Should Organizations Opt For Zoho Creator?
The Internet is a hub of multiple businesses displaying their products and services. The Internet is made up of numerous software and solutions designed to cater to different needs. However, if you seek effective assistance that offers complete database
Accepting Jobs by the Agent
Hello, It's been a while since we last made an update here. But good news, we've come up with a very useful feature for all the agents who don't like waiting. What's new? Not just the temps, now you (agent) can accept jobs assigned to temps on
Product Updates
We've always wanted to provide customers with what they ask for. I'd love to announce In-session recording and multi-participant sessions, two of the most requested features are now available in Zoho Lens. Apart from in-session recording, we have a security
How Zoho One is a Game Changer for Your Business?
An operating system designed for businesses, Zoho One is business process management software that organizations can use at an affordable price. In addition to offering a wide range of innovative business solutions that help the business owners and administrators
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