Email Encryption Coming to Zoho mail?
Just with the recent problems of surveillance, it has yet again brought up the topic of snooping and privacy. Just wanted to know if Zoho is going to bring end to end encryption to it's email services or not. Gmail too I heard is implementing this and
Annoying flaw in the mobile Zoho-DOCS app (Android)
When playing an audio file from the Android Zoho-Docs app it stops playing when the screen of the phone turns off. Scenario example: You are on your bicycle listening to an audio file and the file stops playing each time the screen of the phone turns
Error: Message failed: 553 Relaying disallowed as <>
Boa tarde, Estou a obter o seguinte erro, no entanto os registos mx não foram alterados, ou seja apontam para o zoho, podem sff ajudar-me a resolver este problema? Obrigado
CALL A WIDGET ON AN IFRAME
Hello a question, how can I call a widget in an iframe of a page, without using the widget option Which route do I add here so that the widget that I need to visualize appears? I want to use this option, is there a way to do it?
Cannot import WooCommerce customers into Zoho Campaigns
Hello, We are trying to set up an automated email sequence that will go out to our WooCommerce store customers. I can't get the complete list of customers to sync with Zoho Campaigns though. It syncs completely with our Mailchimp account but not with
Setting up Zoho forms for registration for a course
I am settling up Zoho for an learning company. The idea is to use forms to collect registration data and stored that data in a CRM record, I also need to use that data to complete some EU funding paperwork so I want to create a mail merge and save a PDF
Trying to set up templates that include checklist(s)
I am pretty new to Zoho and am looking to create templates for recurring tasks but want to use checklists. An example: Tasklist 1 >Task A >SubTask1 >Checklist A However when I create this structure, and choose Make as Template, it strips
Group My Tasks Kanban view by projects.
It would be extremely useful to have some additional ways to see Kanban breakdown in My Tasks. By Project would be especially useful. Thank You
Open subform as popup from report button
Hello, I have a form that has a subform inside, this subform I want to fill it when I press a button on the report page and then save this data in the record. I have seen some examples in other topics but it is not clear to me because some have different
Placeholders in articles
Hi Zoho team, I know placeholders are usable within snippets and email templates, but I haven't been able to use them within knowledge base articles. I'd like to essentially have a long format response for customers that I can paste as an article into
Multiple Dependent Drop Down Fields
Hi, I am new to Zoho Forms. Does it support multiple dependent fields, such as: Main Category: Clothes, Electronics Sub Category: (Clothes) Batik, T-shirt, Dress Shirt (Electronics) TV, microwave, washing machine Dicky
Agent Queque side panel fixed
In the "tickets" page, it would be very useful if the panel on the left "Agent Queque" could always remain open or in any case I could choose to fix it. This way, while looking at the unassigned tickets that arrive and need to be assigned manually, the
How do you set up a workflow to trigger when a field is changed
I've created this workflow, which is supposed to create a task whenever one of those three fields is changed. However, the task doesn't appear to be appearing. What am I doing wrong?
Cant submit ticket from Help Center
Hi Zoho Desk Team, Every time we submit a ticket, it does not create a ticket. Wondering what the problem is since the system does not show error message, it just scrolling up to the screen. Hoping for your response. Thank you!
What is the default Zoho Mail API call limit per day for one organisation?
What are the default API call limits per day for Zoho Mail for one organisation with a paid Standard Plan subscription and one user? Is there a link where this information is given?
Set Expiry Date for Customer Happiness
Hi Team. I'd like to know if it is possible to set an expiration date for Customer Happiness responses - meaning ratings submitted beyond the set expiry will not be accepted or included anymore in the reports.
Your Help Center just got a lot more customizable!
Self-service is becoming one of the fastest and most useful ways of supporting your customers. In the age of the internet, customers tend to look up solutions on their own before contacting customer service. This is beneficial to both brands and customers, as support requests can be solved even before they are raised. If you're a brand looking to provide top-notch self-service, building an informative help center is a step in the right direction. Customizing it further to emulate your brand's
Find all and replace in Knowledge Base articles
Hello, We have currently a lot of articles in our knowledge base, but a lot of them contains a broken link that needs to be replace. Is it possible to replace all occurences of the link instead of going through each article and replace every link one by one ? Thanks
Limiting access to a department in help center
In Zoho Desk you can show tickets in the help center, is there a way to limit it so that only a subset of users can view tickets submitted to a department or is it all or nothing? Concept is Department 1 is a general use department and the default for
How to conversions without a thank you page
Hi, How can I track conversions with GTM without using a thank you page? I cannot use a thank you page since the form submission triggers a download. I just cannot find the right documentation. This page shows an old tutorial with the old version of Google
Create reports using SQL queries
Create reports in zoho creator using SQL, to save fields in a form, when you want to make indicators or calculate the difference of dates (days, month, year) and instead of saving the information in a field to view it in the report, it would be super
Desk Astuce #7 : Ajouter les clients au centre d'aide
Bonjour à tous, Bien que vos clients puissent soumettre leurs tickets par différents canaux, ils ne peuvent suivre leur statut que lorsqu'ils ont accès à votre centre d'aide. L'avantage de cette fonction est qu'elle permet aux clients d'être informé de
Zoho Sprints and CRM
Will there be any connection between Zoho Sprints and CRM anytime soon?
How to disable cloning functionality?
Hello, how can we disable cloning of records for certain user or group? Thank you!
Logging and debugging
Hi, Is there a simple debugging tool that works like nLog? log.warn(), log,debug(), log.error(). That kind of thing, it can capture variables and logs date/time/linenumber automatically. Destination can be configured. Logging level and scope should also
Moving a custom field from Zoho CRM to Books
Hi there I have created a custom field in Zoho CRM called Client Number that is an auto created field. I would like to transfer this field to Zoho Books to the corresponding account. Is there a way to do this?
Photo session application with Zoho Creator is it possible?
Hello, I want to develop an application to automate the whole process of photo shoots. This is the process I need help with and I need to know if it is feasible with Zoho Creator: I take photos > I pass it to postproduction > the postproduction guys
3 Sales Agents, 3 Meeting Rooms and 20 Products - One URL
Hi Community! I'm looking to solve the complexity of having 3 Sales Agents, 3 Meeting Rooms and 20 Products in one location. This should be solved with one URL. I'm unsure how to best use the Service-Personnell-Ressource relationship. Please find 2 examples
Setting up "Savings Goals".
Greetings, I'm new to Zoho (8 days old) and new to Business Accounting (~ 1 year) and I'm not an accountant. With that said, I have a CHECKING and a SAVINGS account and I want to set aside money in SAVINGS for a variety of future uses (ex. Contingency,
Pre built function failure: thisapp.portal.assignUserInProfile();
Hi, I have a function that automates the process of creating an account for customers for the customer portal. The problem is if a blocked email address is passed through it ends the whole function. This displays a huge error message and its non-developers
Recrutement - Pipeline d'embauche
Continuons notre série, la découverte de Zoho Recruit - un outil complet de gestion des activités RH inclus dans Zoho One! Découvrons dans cet article comment configurer le process de recrutement sur Zoho Recruit. Pipeline d'embauche Le pipeline d'embauche
Zoho One and Zoho Desk Performance
I'm not sure what you did with the roll out of the new Zoho One, but the Zoho Desk performance problems have been resolved! It's moving along quite fast now. Vast improvement. Thank you!
Rebaranding logo problems
We update the logo in the rebrand settings of the carrer site using the right size , format but it doenst update in the website can you help? For example Evaluación de necesidades de capacitación (C-21-178) (zohopublic.com) the logo should apper
JS SDK - I can't execute from other route than index.html
I am working with a React widget. When I try to use AddRecord from the JS SDK APIs from /index.html of my react app the request is successful. While when I try to use the same function from the same promise (initialised in App.js) but from different route,
email opt out option, what is it?
There is a new "Email Opt Out" box appearing at the top of each candidate record". I can find no reference to this new field anywhere. What does it do, when you have selected it?
Can we create a cliq user without creating email account
Hi Support, Is there any possibility to create a user for cliq without creating email account? as we have some users who do not need email accounts BUT cliq account so that would able to communicate internally.. regards, MH
converting from QUOTE to INVOICE
How do I convert QUOTE to INVOICE...? Walt Brodnie
VAT in UAE
I would like to know the items which come under Exempted and Zero Rated items. I have come government charges which i cant charge VAT but i have to invoice to the customer to collect the money. Ex Visa Charges to government. Also there are Insurance cost
blueprint alternative
Hello, doing setup for a company in the Apparel Industry... Having a hard time figuring out which module i would get the most benefits from - Flow, Orchestly, or possibly projects but i think either of the first two will work just not sure which is better
what is the value of request.Headers["Authorization"] = "Zoho-oautht ......";
Hi, I trying to add account to zoho crm by using API, as below: HttpWebRequest request = (HttpWebRequest)WebRequest.Create("https://www.zohoapis.com/crm/v2/Accounts"); request.Method = "POST"; request.Headers["Authorization"]
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