VAT in UAE

VAT in UAE

I would like to know the items which come under Exempted and Zero Rated items. I have come government charges which i cant charge VAT but i have to invoice to the customer to collect the money. Ex Visa Charges to government.

Also there are Insurance cost which is directly paid to the Insurance company and the VAT is collected by our companny and fully paid to the insurance company including the VAT collected from the customer. We get a commission only. So while billing the customer (since he is paying the full amount to us) will i charge Zero rated rate or Excempted. 

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